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#1
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External Hard Drive Freezing
Having difficulty getting a new External Hard Drive (AcomdData 80GB E-5
with PushButton Backup) to work properly. After installation everything works like it should. However, when I eject on the icon and later turn the Hard Drive back on the computer freezes. CAD says msqsrv32 not responding. The only way to shut down is turn the power off. The only way to get the drive back is to shut down, boot in safe mode and delete any reference to the drive. After I boot back up in normal mode, the drive will install itself and everything is fine until I click on the task bar eject icon again and later turn if back on. Problem starts over. Thanks for any help. scpo |
#3
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External Hard Drive Freezing
Thanks Mike,
This is a new Hard Drive. The only dirvers that came with it are for WIN 98se. I have not installed them. Instructions said WIN ME had their own drivers. Eject has not worked properly for this drive since installation since it freezes when I restart the hard drive. However, I have a card reader and the eject works okay. Win Me is up to date and no new drivers listed for USB 2.0 Not sure where to go from here. scpo |
#4
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External Hard Drive Freezing
Fine, so the device apparently needs nothing other than basic usb drivers
and these are included as part of Win Me. Note though that these are the slow usb 1/1.1 rather than the faster usb 2.0. If you have a motherboard with usb 2.0 or an add on card with usb 2.0 you will need to install the necessary drivers from the manufacturer's web site otherwise the drive will only be accessed using usb 1 and this could be the cause of the problem. It might be worth considering purchasing an add-on usb 2.0 card although I see the AcomData web site does say the drive is compatible with usb 1.1 albeit access to the drive will be much slower - "This device is backward compatible with USB 1.1. However, if you connect the device to a USB 1.1 port it will operate at USB 1.1 speeds (up to 12 Mbps).". I'm sorry I don't really have anything else to suggest - I have little experience of the use of an external usb drive with Win Me. -- Mike Maltby scpo wrote: Thanks Mike, This is a new Hard Drive. The only dirvers that came with it are for WIN 98se. I have not installed them. Instructions said WIN ME had their own drivers. Eject has not worked properly for this drive since installation since it freezes when I restart the hard drive. However, I have a card reader and the eject works okay. Win Me is up to date and no new drivers listed for USB 2.0 Not sure where to go from here. |
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