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hard drive problems



 
 
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  #1  
Old May 9th 05, 07:35 PM
Mark Garron
external usenet poster
 
Posts: n/a
Default hard drive problems

I have run into a series of hard drive problems that I have tried to
fix. I could not run scandisk through start up of my system. I came to
the conclusion that my best tactic was to buy a new hard drive and
install a clean install of windows me. I connect the old drive that I am
having troubles as a slave and booted on the new drive. I ran scan disk
and this seemed to clean up the problems. I booted on the old hard
drive. I then tried to upgrade my copy of Norton anti virus in order
make sure my problems were not caused by a virus. This did not work . I
could not install the upgrade. I decided that I better boot the new hard
drive with the old drive as a slave again. I installed the new version
of Norton anit virus and ran a scan of both my drives. I lot of spy ware
came up and I deleted all that i could. I then reboot trying to use the
old drive and could not. I get a windows protection fault. I can not
boot in safe mode either. I would guess that I have problems with the
registry. How can I fix this? I can still boot using the new drive with
the old drive as a slave. How can I run a diagnoistic and repair on the
registry of a slave drive? If this can't be done perhaps I should look
at building up a new registry on the new drive.. I do not want to
reinstall all my software as this is very inpractical. What is the
procedure in copying programs over one at a time so that all components
and keys are installed? I can not boot using a floppy as I don't have a
floppy drive. Is there any repair feature on the WindowsME install disk?

Thanks for any help!

Mark

  #2  
Old May 9th 05, 07:41 PM
Noel Paton
external usenet poster
 
Posts: n/a
Default

It's so tempting to turn around and say 'Ditch Norton completely and then we
can start rescuing your Windows installation' - that I think I'll leave it
there.....


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Mark Garron" wrote in message
...
I have run into a series of hard drive problems that I have tried to
fix. I could not run scandisk through start up of my system. I came to
the conclusion that my best tactic was to buy a new hard drive and
install a clean install of windows me. I connect the old drive that I am
having troubles as a slave and booted on the new drive. I ran scan disk
and this seemed to clean up the problems. I booted on the old hard
drive. I then tried to upgrade my copy of Norton anti virus in order
make sure my problems were not caused by a virus. This did not work . I
could not install the upgrade. I decided that I better boot the new hard
drive with the old drive as a slave again. I installed the new version
of Norton anit virus and ran a scan of both my drives. I lot of spy ware
came up and I deleted all that i could. I then reboot trying to use the
old drive and could not. I get a windows protection fault. I can not
boot in safe mode either. I would guess that I have problems with the
registry. How can I fix this? I can still boot using the new drive with
the old drive as a slave. How can I run a diagnoistic and repair on the
registry of a slave drive? If this can't be done perhaps I should look
at building up a new registry on the new drive.. I do not want to
reinstall all my software as this is very inpractical. What is the
procedure in copying programs over one at a time so that all components
and keys are installed? I can not boot using a floppy as I don't have a
floppy drive. Is there any repair feature on the WindowsME install disk?

Thanks for any help!

Mark



  #3  
Old May 9th 05, 07:50 PM
Mark Garron
external usenet poster
 
Posts: n/a
Default

Thats all well and good to say but...

Norton is completely uninstalled on the old drive. I have two options copy
everything to the new drive. The question becomes how do I copy all keys etc so
that I don't have to reinstall everything. or How do I recover and fix my
registry on the old drive.

Mark

Noel Paton wrote:

It's so tempting to turn around and say 'Ditch Norton completely and then we
can start rescuing your Windows installation' - that I think I'll leave it
there.....

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Mark Garron" wrote in message
...
I have run into a series of hard drive problems that I have tried to
fix. I could not run scandisk through start up of my system. I came to
the conclusion that my best tactic was to buy a new hard drive and
install a clean install of windows me. I connect the old drive that I am
having troubles as a slave and booted on the new drive. I ran scan disk
and this seemed to clean up the problems. I booted on the old hard
drive. I then tried to upgrade my copy of Norton anti virus in order
make sure my problems were not caused by a virus. This did not work . I
could not install the upgrade. I decided that I better boot the new hard
drive with the old drive as a slave again. I installed the new version
of Norton anit virus and ran a scan of both my drives. I lot of spy ware
came up and I deleted all that i could. I then reboot trying to use the
old drive and could not. I get a windows protection fault. I can not
boot in safe mode either. I would guess that I have problems with the
registry. How can I fix this? I can still boot using the new drive with
the old drive as a slave. How can I run a diagnoistic and repair on the
registry of a slave drive? If this can't be done perhaps I should look
at building up a new registry on the new drive.. I do not want to
reinstall all my software as this is very inpractical. What is the
procedure in copying programs over one at a time so that all components
and keys are installed? I can not boot using a floppy as I don't have a
floppy drive. Is there any repair feature on the WindowsME install disk?

Thanks for any help!

Mark


  #4  
Old May 10th 05, 05:15 AM
Jack E Martinelli
external usenet poster
 
Posts: n/a
Default

IIUYC, it appears that your NAV scanning of the drives removed an infected,
but critical, WinME OS file resulting in the Windows Protection Error.
IMO, your only simple solution is to attempt a Safe Mode, or DOS mode,
System Restore reversion to a time prior to this infection. If this fails,
a backup restoration or a clean install are the feasible options.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mark Garron" wrote in message
...
Thats all well and good to say but...

Norton is completely uninstalled on the old drive. I have two options copy
everything to the new drive. The question becomes how do I copy all keys

etc so
that I don't have to reinstall everything. or How do I recover and fix my
registry on the old drive.

Mark

Noel Paton wrote:

It's so tempting to turn around and say 'Ditch Norton completely and

then we
can start rescuing your Windows installation' - that I think I'll leave

it
there.....

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to

NG's

"Mark Garron" wrote in message
...
I have run into a series of hard drive problems that I have tried to
fix. I could not run scandisk through start up of my system. I came to
the conclusion that my best tactic was to buy a new hard drive and
install a clean install of windows me. I connect the old drive that I

am
having troubles as a slave and booted on the new drive. I ran scan

disk
and this seemed to clean up the problems. I booted on the old hard
drive. I then tried to upgrade my copy of Norton anti virus in order
make sure my problems were not caused by a virus. This did not work .

I
could not install the upgrade. I decided that I better boot the new

hard
drive with the old drive as a slave again. I installed the new version
of Norton anit virus and ran a scan of both my drives. I lot of spy

ware
came up and I deleted all that i could. I then reboot trying to use

the
old drive and could not. I get a windows protection fault. I can not
boot in safe mode either. I would guess that I have problems with the
registry. How can I fix this? I can still boot using the new drive

with
the old drive as a slave. How can I run a diagnoistic and repair on

the
registry of a slave drive? If this can't be done perhaps I should look
at building up a new registry on the new drive.. I do not want to
reinstall all my software as this is very inpractical. What is the
procedure in copying programs over one at a time so that all

components
and keys are installed? I can not boot using a floppy as I don't have

a
floppy drive. Is there any repair feature on the WindowsME install

disk?

Thanks for any help!

Mark




  #5  
Old May 10th 05, 01:03 PM
Mark Garron
external usenet poster
 
Posts: n/a
Default

safe mode system restore is not possible. Perhaps a DOS mode restore is.
However I would be booting from the system instal disk. So how do I do a backup
restore? Where are these files kept. How do I do this?

Mark

Jack E Martinelli wrote:

IIUYC, it appears that your NAV scanning of the drives removed an infected,
but critical, WinME OS file resulting in the Windows Protection Error.
IMO, your only simple solution is to attempt a Safe Mode, or DOS mode,
System Restore reversion to a time prior to this infection. If this fails,
a backup restoration or a clean install are the feasible options.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mark Garron" wrote in message
...
Thats all well and good to say but...

Norton is completely uninstalled on the old drive. I have two options copy
everything to the new drive. The question becomes how do I copy all keys

etc so
that I don't have to reinstall everything. or How do I recover and fix my
registry on the old drive.

Mark

Noel Paton wrote:

It's so tempting to turn around and say 'Ditch Norton completely and

then we
can start rescuing your Windows installation' - that I think I'll leave

it
there.....

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to

NG's

"Mark Garron" wrote in message
...
I have run into a series of hard drive problems that I have tried to
fix. I could not run scandisk through start up of my system. I came to
the conclusion that my best tactic was to buy a new hard drive and
install a clean install of windows me. I connect the old drive that I

am
having troubles as a slave and booted on the new drive. I ran scan

disk
and this seemed to clean up the problems. I booted on the old hard
drive. I then tried to upgrade my copy of Norton anti virus in order
make sure my problems were not caused by a virus. This did not work .

I
could not install the upgrade. I decided that I better boot the new

hard
drive with the old drive as a slave again. I installed the new version
of Norton anit virus and ran a scan of both my drives. I lot of spy

ware
came up and I deleted all that i could. I then reboot trying to use

the
old drive and could not. I get a windows protection fault. I can not
boot in safe mode either. I would guess that I have problems with the
registry. How can I fix this? I can still boot using the new drive

with
the old drive as a slave. How can I run a diagnoistic and repair on

the
registry of a slave drive? If this can't be done perhaps I should look
at building up a new registry on the new drive.. I do not want to
reinstall all my software as this is very inpractical. What is the
procedure in copying programs over one at a time so that all

components
and keys are installed? I can not boot using a floppy as I don't have

a
floppy drive. Is there any repair feature on the WindowsME install

disk?

Thanks for any help!

Mark



  #6  
Old May 10th 05, 01:13 PM
Mike M
external usenet poster
 
Posts: n/a
Default

Mark,

Why is a Safe Mode system restore impossible? Is this because you cannot
get to Safe Mode? Regrettably there is no such thing as a DOS mode
system restore although system restore can be run without loading
explorer.exe. All that is possible from DOS is to use scanreg /restore
which can be used to restore one of five backed up copies of the registry
but not any deleted or amended system files.
--
Mike Maltby MS-MVP



Mark Garron wrote:

safe mode system restore is not possible. Perhaps a DOS mode restore
is. However I would be booting from the system instal disk. So how do
I do a backup restore? Where are these files kept. How do I do this?


  #7  
Old May 10th 05, 02:12 PM
Jack E Martinelli
external usenet poster
 
Posts: n/a
Default

Please excuse my previously confusing language. I now understand the
ambiguity.
I meant to suggest what my colleague has previously posted:

Booting to SR using DOS mode

"Depending on the problems you are having, you may be able to use system
restore using the following method which requires you to boot to DOS using
your EBD and editing system.ini and replacing the line
shell=explorer.exe with one reading
shell=C:\windows\system\restore\rstrui.exe
Now remove the EBD and see if you can start Win and boot direct into
System Restore. For more details see KB 279736 "How to Start the System
Restore Tool from a Command Prompt"
(http://support.microsoft.com?kbid=279736) which mentions using
progman.exe after which you can then locate and run rstrui.exe however
using rstrui.exe as above works equally well."

Mike Maltby MVP 5/09/2005
------

Nevertheless, before doing so, Mark, we FIRST need the answer to Mike's
question about why you can't boot to Safe Mode.

Also, my reference to your system backup files, presupposed that you have
used some third-party backup tool to create same previously. If not, that
possible solution is SOL now.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mike M" wrote in message
...
Mark,

Why is a Safe Mode system restore impossible? Is this because you cannot
get to Safe Mode? Regrettably there is no such thing as a DOS mode
system restore although system restore can be run without loading
explorer.exe. All that is possible from DOS is to use scanreg /restore
which can be used to restore one of five backed up copies of the registry
but not any deleted or amended system files.
--
Mike Maltby MS-MVP



Mark Garron wrote:

safe mode system restore is not possible. Perhaps a DOS mode restore
is. However I would be booting from the system instal disk. So how do
I do a backup restore? Where are these files kept. How do I do this?




  #8  
Old May 10th 05, 03:52 PM
Mark Garron
external usenet poster
 
Posts: n/a
Default

This was a nice idea but unfortunatley it didn't work. The error must hit
before systeme.ini loads. As for Mike's question why I can't run in safe
mode. This is hard for me to say. If I knew I might have a solution. I can
olny boot the drive as a slave or boot from the install disk and go to a dos
prompt.

Mark

Jack E Martinelli wrote:

Please excuse my previously confusing language. I now understand the
ambiguity.
I meant to suggest what my colleague has previously posted:

Booting to SR using DOS mode

"Depending on the problems you are having, you may be able to use system
restore using the following method which requires you to boot to DOS using
your EBD and editing system.ini and replacing the line
shell=explorer.exe with one reading
shell=C:\windows\system\restore\rstrui.exe
Now remove the EBD and see if you can start Win and boot direct into
System Restore. For more details see KB 279736 "How to Start the System
Restore Tool from a Command Prompt"
(http://support.microsoft.com?kbid=279736) which mentions using
progman.exe after which you can then locate and run rstrui.exe however
using rstrui.exe as above works equally well."

Mike Maltby MVP 5/09/2005
------

Nevertheless, before doing so, Mark, we FIRST need the answer to Mike's
question about why you can't boot to Safe Mode.

Also, my reference to your system backup files, presupposed that you have
used some third-party backup tool to create same previously. If not, that
possible solution is SOL now.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Mike M" wrote in message
...
Mark,

Why is a Safe Mode system restore impossible? Is this because you cannot
get to Safe Mode? Regrettably there is no such thing as a DOS mode
system restore although system restore can be run without loading
explorer.exe. All that is possible from DOS is to use scanreg /restore
which can be used to restore one of five backed up copies of the registry
but not any deleted or amended system files.
--
Mike Maltby MS-MVP



Mark Garron wrote:

safe mode system restore is not possible. Perhaps a DOS mode restore
is. However I would be booting from the system instal disk. So how do
I do a backup restore? Where are these files kept. How do I do this?



  #9  
Old May 10th 05, 06:07 PM
Mark Garron
external usenet poster
 
Posts: n/a
Default

I can only boot with the drive as a slave or through the setup disk for
windows me. Tried scanreg /restore in DOS. IT doesn't seem to work when
booted from the cd.

Mark

Mike M wrote:

Mark,

Why is a Safe Mode system restore impossible? Is this because you cannot
get to Safe Mode? Regrettably there is no such thing as a DOS mode
system restore although system restore can be run without loading
explorer.exe. All that is possible from DOS is to use scanreg /restore
which can be used to restore one of five backed up copies of the registry
but not any deleted or amended system files.
--
Mike Maltby MS-MVP


Mark Garron wrote:

safe mode system restore is not possible. Perhaps a DOS mode restore
is. However I would be booting from the system instal disk. So how do
I do a backup restore? Where are these files kept. How do I do this?


  #10  
Old May 10th 05, 06:30 PM
Mike M
external usenet poster
 
Posts: n/a
Default

Mark,

Scanreg /restore is not the same as system restore as I'm sure you are
already aware.

I've no idea what doesn't work when booted from a CD. What CD? Microsoft
Win Me CDs aren't bootable however some OEM CDs are bootable as are some
OEM recovery CDs.

If scanreg /restore didn't get your system back up running and you are
unable to launch system restore by modifying system.ini as suggested by
Jack (KB279736) then it looks as if it's time to backup your user data
from that disk and start over.
--
Mike Maltby MS-MVP




Mark Garron wrote:

I can only boot with the drive as a slave or through the setup disk
for windows me. Tried scanreg /restore in DOS. IT doesn't seem to
work when booted from the cd.


 




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