Computer freezing/hanging up

Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time on
start up and shut down. It always freezes up when I'm
just using it. It freezes up anywhere from the moment
I've started it until I've been on about 3 hours. There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still have
control of the mouse, I just can't do anything with it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of the
things I've read here, but nothing has helped yet. Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger & CW
Shredder. I've updated and run Avast AntiVirus and it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one immediately
after and got the message that there were no problems with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went through
the steps looking for the wininit file (If I recall the
name correctly). There was none so I did the following
steps, still in DOS, regarding System Restore. (I can't
remember exactly what those steps were now, but it was
often repeated advice from here, so you all probably know
what I'm referring to.)

I have also downloaded Hijack This! in case any of you
want me to put the saved log file here for you to look at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer

I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the correct procedures to
try to confirm a WinMe issue. You appear to have eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application issue.

The next steps are to try to ascertain some sort of commonality - try to
determine if there is a particular application in use at the time (even
running in the background). Are you always/sometimes/never connected to the
web when it happens? Can you disconnect items of hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log' in the root folder
to see if there any clues there. The log is generated after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector errors being repaired
then that's normal on a forced scandisk and can be ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote in message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time on
start up and shut down. It always freezes up when I'm
just using it. It freezes up anywhere from the moment
I've started it until I've been on about 3 hours. There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still have
control of the mouse, I just can't do anything with it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of the
things I've read here, but nothing has helped yet. Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger & CW
Shredder. I've updated and run Avast AntiVirus and it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one immediately
after and got the message that there were no problems with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went through
the steps looking for the wininit file (If I recall the
name correctly). There was none so I did the following
steps, still in DOS, regarding System Restore. (I can't
remember exactly what those steps were now, but it was
often repeated advice from here, so you all probably know
what I'm referring to.)

I have also downloaded Hijack This! in case any of you
want me to put the saved log file here for you to look at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer

I did a selective startup (Load Startup Group) and I think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play (for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me) or
Networking Services (XP), and remove the checkmark next to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time on
start up and shut down. It always freezes up when I'm
just using it. It freezes up anywhere from the moment
I've started it until I've been on about 3 hours. There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still have
control of the mouse, I just can't do anything with it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of the
things I've read here, but nothing has helped yet. Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger &
CW
Shredder. I've updated and run Avast AntiVirus and it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went through
the steps looking for the wininit file (If I recall the
name correctly). There was none so I did the following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of you
want me to put the saved log file here for you to look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.

Jennifer, the best I can do here is to copy a reply from Mike M, following a
recent query about SSDP. There is plenty to consider in his reply and if all
comes to all, you could disable it, see if there are any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play - this component
provides SSDP and GENA services. Where SSDP = Simple Service Discovery
Protocol and GENA = General Event Notification Architecture.

Note SSDPSRV has nothing to do with Plug n Play detection of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by Universal Plug and Play
and if you have no UPnP devices I would strongly recommend that you
uninstall
this service. You can do this Control Panel | Add/Remove Programs | Windows
Setup | Communications | Details and browse to the bottom of the list and
uncheck UPnP. Note UPnP is not the same as Plug and Play (PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you specifically know you need this
service installed.

To read more about UPnP in Win Me may I suggest starting by reading MS KB
Q262458 - "Description of Universal Plug and Play Features in Windows"
(http://support.microsoft.com/default...;EN-US;Q262458).

Note that there are a couple of security issues when SSDP is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default...;EN-US;Q311311) for more
details. The necessary patch is available from the Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 - "Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise for Windows Me"
(http://support.microsoft.com/default...;EN-US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play (for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me) or
Networking Services (XP), and remove the checkmark next to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time on
start up and shut down. It always freezes up when I'm
just using it. It freezes up anywhere from the moment
I've started it until I've been on about 3 hours. There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still have
control of the mouse, I just can't do anything with it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of the
things I've read here, but nothing has helped yet. Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger &
CW
Shredder. I've updated and run Avast AntiVirus and it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went through
the steps looking for the wininit file (If I recall the
name correctly). There was none so I did the following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of you
want me to put the saved log file here for you to look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.

Personally, I'd uninstall UPNP first thing - then decide if I needed it when
something fell over.
It does tend to be a bit of a security risk, IMO - but YMMV.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Mart" wrote in message
...
Jennifer, the best I can do here is to copy a reply from Mike M, following
a
recent query about SSDP. There is plenty to consider in his reply and if
all
comes to all, you could disable it, see if there are any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case the following may
be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play - this component
provides SSDP and GENA services. Where SSDP = Simple Service Discovery
Protocol and GENA = General Event Notification Architecture.

Note SSDPSRV has nothing to do with Plug n Play detection of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by Universal Plug and
Play
and if you have no UPnP devices I would strongly recommend that you
uninstall
this service. You can do this Control Panel | Add/Remove Programs |
Windows
Setup | Communications | Details and browse to the bottom of the list and
uncheck UPnP. Note UPnP is not the same as Plug and Play (PnP) used by
Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you specifically know you need
this
service installed.

To read more about UPnP in Win Me may I suggest starting by reading MS KB
Q262458 - "Description of Universal Plug and Play Features in Windows"
(http://support.microsoft.com/default...;EN-US;Q262458).

Note that there are a couple of security issues when SSDP is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default...;EN-US;Q311311) for more
details. The necessary patch is available from the Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 - "Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise for Windows Me"
(http://support.microsoft.com/default...;EN-US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play (for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me) or
Networking Services (XP), and remove the checkmark next to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time on
start up and shut down. It always freezes up when I'm
just using it. It freezes up anywhere from the moment
I've started it until I've been on about 3 hours. There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still have
control of the mouse, I just can't do anything with it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of the
things I've read here, but nothing has helped yet. Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger &
CW
Shredder. I've updated and run Avast AntiVirus and it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went through
the steps looking for the wininit file (If I recall the
name correctly). There was none so I did the following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of you
want me to put the saved log file here for you to look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.

First of all, thank you very much for your assistance.
Disabling the Universal Plug and Play seems to have solved
my startup and shutdown problems (hanging), however my
computer still freezes up after I've been online for about
2 hours.

If this is a Windows ME issue, then I won't have to worry
about it. My father-in-law is giving me XP as a gift!
The full version, not an upgrade, so I can just start from
scratch and do a clean install.

I'm just worried that it may be a hardware issue. What
happened today when my computer froze up has never
happened before. There was a continuous beep from my hard
drive when it happened. I'm just wondering is that
something that is indicative of a hardware issue? I just
found it very odd and was wondering what would cause it.

Thanks

Jennifer

-----Original Message-----
Jennifer, the best I can do here is to copy a reply from
Mike M, following a
recent query about SSDP. There is plenty to consider in
his reply and if all
comes to all, you could disable it, see if there are
any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which
the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as
perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case
the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play -
this component
provides SSDP and GENA services. Where SSDP = Simple
Service Discovery
Protocol and GENA = General Event Notification
Architecture.

Note SSDPSRV has nothing to do with Plug n Play detection
of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by
Universal Plug and Play
and if you have no UPnP devices I would strongly
recommend that you
uninstall
this service. You can do this Control Panel | Add/Remove
Programs | Windows
Setup | Communications | Details and browse to the bottom
of the list and
uncheck UPnP. Note UPnP is not the same as Plug and Play
(PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you specifically
know you need this
service installed.

To read more about UPnP in Win Me may I suggest starting
by reading MS KB
Q262458 - "Description of Universal Plug and Play
Features in Windows"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q262458).

Note that there are a couple of security issues when SSDP
is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and
Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311311) for more
details. The necessary patch is available from the
Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 -
"Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise for
Windows Me"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I
think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I
looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play
(for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me)
or
Networking Services (XP), and remove the checkmark next
to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use
at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote
in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time
on
start up and shut down. It always freezes up when
I'm
just using it. It freezes up anywhere from the
moment
I've started it until I've been on about 3 hours.
There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still
have
control of the mouse, I just can't do anything with
it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of
the
things I've read here, but nothing has helped yet.
Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger
&
CW
Shredder. I've updated and run Avast AntiVirus and
it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and
Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one
immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It
did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went
through
the steps looking for the wininit file (If I recall
the
name correctly). There was none so I did the
following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it
was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of
you
want me to put the saved log file here for you to
look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.



.

Mmm... your hard disk does sound a bit ominous.

How old is it? More than two or three years?

If you are considering changing to XP, may be worth getting all your
potential issues out of the way first. Try running a scandisk a few times in
thorough mode. Or download the hard drive testing utility from the
manufacture's web site and confirm that it is OK.

As I said earlier, it might also be worth taking a look at the
'scandisk.log' in the root folder to see if there any clues there.
(Remember, any references to the FSInfoSector errors being repaired are
normal on a forced scandisk and can be ignored)

Mart


"Jennifer" wrote in message
...
First of all, thank you very much for your assistance.
Disabling the Universal Plug and Play seems to have solved
my startup and shutdown problems (hanging), however my
computer still freezes up after I've been online for about
2 hours.

If this is a Windows ME issue, then I won't have to worry
about it. My father-in-law is giving me XP as a gift!
The full version, not an upgrade, so I can just start from
scratch and do a clean install.

I'm just worried that it may be a hardware issue. What
happened today when my computer froze up has never
happened before. There was a continuous beep from my hard
drive when it happened. I'm just wondering is that
something that is indicative of a hardware issue? I just
found it very odd and was wondering what would cause it.

Thanks

Jennifer

-----Original Message-----
Jennifer, the best I can do here is to copy a reply from
Mike M, following a
recent query about SSDP. There is plenty to consider in
his reply and if all
comes to all, you could disable it, see if there are
any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which
the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as
perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case
the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play -
this component
provides SSDP and GENA services. Where SSDP = Simple
Service Discovery
Protocol and GENA = General Event Notification
Architecture.

Note SSDPSRV has nothing to do with Plug n Play detection
of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by
Universal Plug and Play
and if you have no UPnP devices I would strongly
recommend that you
uninstall
this service. You can do this Control Panel | Add/Remove
Programs | Windows
Setup | Communications | Details and browse to the bottom
of the list and
uncheck UPnP. Note UPnP is not the same as Plug and Play
(PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you specifically
know you need this
service installed.

To read more about UPnP in Win Me may I suggest starting
by reading MS KB
Q262458 - "Description of Universal Plug and Play
Features in Windows"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q262458).

Note that there are a couple of security issues when SSDP
is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and
Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311311) for more
details. The necessary patch is available from the
Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 -
"Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise for
Windows Me"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I
think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I
looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play
(for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me)
or
Networking Services (XP), and remove the checkmark next
to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use
at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote
in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time
on
start up and shut down. It always freezes up when
I'm
just using it. It freezes up anywhere from the
moment
I've started it until I've been on about 3 hours.
There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still
have
control of the mouse, I just can't do anything with
it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of
the
things I've read here, but nothing has helped yet.
Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger
&
CW
Shredder. I've updated and run Avast AntiVirus and
it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and
Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one
immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It
did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went
through
the steps looking for the wininit file (If I recall
the
name correctly). There was none so I did the
following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it
was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of
you
want me to put the saved log file here for you to
look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.



.

Beeps from the case are almost never good news (except for the single-beep
at boot).
are you sure it wasn't a warble? - or a long beep-short break sequence?

There's always the possibility that it's just a one-off glitch (they do
happen with annoying regularityg)- but it's worth trying to reproduce the
problem if you can.
If the machine boots OK, and restarts OK, then the chances are that the
hardware is OK - unless you have dodgy fans (which are cheap to
replace/fix), or a failing PSU (reasonably cheap) - if you're worried, and
can't handle it yourself, get a friend to open the case and check that all
fans are turning freely, and that the dust-bunnies haven't become Krakens.
post back if you need more.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jennifer" wrote in message
...
First of all, thank you very much for your assistance.
Disabling the Universal Plug and Play seems to have solved
my startup and shutdown problems (hanging), however my
computer still freezes up after I've been online for about
2 hours.

If this is a Windows ME issue, then I won't have to worry
about it. My father-in-law is giving me XP as a gift!
The full version, not an upgrade, so I can just start from
scratch and do a clean install.

I'm just worried that it may be a hardware issue. What
happened today when my computer froze up has never
happened before. There was a continuous beep from my hard
drive when it happened. I'm just wondering is that
something that is indicative of a hardware issue? I just
found it very odd and was wondering what would cause it.

Thanks

Jennifer

-----Original Message-----
Jennifer, the best I can do here is to copy a reply from
Mike M, following a
recent query about SSDP. There is plenty to consider in
his reply and if all
comes to all, you could disable it, see if there are
any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which
the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as
perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case
the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play -
this component
provides SSDP and GENA services. Where SSDP = Simple
Service Discovery
Protocol and GENA = General Event Notification
Architecture.

Note SSDPSRV has nothing to do with Plug n Play detection
of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by
Universal Plug and Play
and if you have no UPnP devices I would strongly
recommend that you
uninstall
this service. You can do this Control Panel | Add/Remove
Programs | Windows
Setup | Communications | Details and browse to the bottom
of the list and
uncheck UPnP. Note UPnP is not the same as Plug and Play
(PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you specifically
know you need this
service installed.

To read more about UPnP in Win Me may I suggest starting
by reading MS KB
Q262458 - "Description of Universal Plug and Play
Features in Windows"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q262458).

Note that there are a couple of security issues when SSDP
is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and
Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311311) for more
details. The necessary patch is available from the
Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 -
"Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise for
Windows Me"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I
think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I
looked
it up on one of the sites recommended here (pacs portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play
(for
network device discovery). To remove this program, open
Add/Remove Programs, select either Communications (Me)
or
Networking Services (XP), and remove the checkmark next
to
Universal Plug and Play."

I'm not really sure what this means, but I am on a home
network, so I feel fairly certain this isn't something I
want to lose. Is it something I need and/or can it be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in use
at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at the 'scandisk.log'
in the root folder
to see if there any clues there. The log is generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer" wrote
in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the time
on
start up and shut down. It always freezes up when
I'm
just using it. It freezes up anywhere from the
moment
I've started it until I've been on about 3 hours.
There
are no error messages. Most of the time everything,
including the mouse freezes, but sometimes I still
have
control of the mouse, I just can't do anything with
it.
Whenever these freezes happen, I must push the power
button to turn the computer off manually.

I've been reading the forum and have tried some of
the
things I've read here, but nothing has helped yet.
Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware, Stinger
&
CW
Shredder. I've updated and run Avast AntiVirus and
it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and
Disk
Defrag, in that order. I've done that several times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I ran a
standard scan yesterday, then a thorough one
immediately
after and got the message that there were no problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours. It
did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went
through
the steps looking for the wininit file (If I recall
the
name correctly). There was none so I did the
following
steps, still in DOS, regarding System Restore. (I
can't
remember exactly what those steps were now, but it
was
often repeated advice from here, so you all probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of
you
want me to put the saved log file here for you to
look
at.

Any advice at this point? I am a truly lost Computer
Dummy.

Thanks,

Jennifer


.



.

My computer is almost three years old. I ran another
complete scan, including the surface disk scan, and the
results were that everything is okay. The scandisk log
looked fine and I checked all my drivers for updates. As
per Noel's suggestion, I tried to recreate the long beep,
but wasn't able to.

I got my XP today, so I made sure I had saved everything I
wanted to keep on CDs, then I formated my hard drive to
clean install the XP. When I put the XP CD in, I got a
message saying, "This program cannot be run in DOS mode."

My BIOS boot order is the CDROM, floppy, then the hard
drive. I can't think what the problem could be (not that
I have all that much in my brain to draw from). When I
type in "dir /p" it shows me the XP directory. It just
won't run the program.

If it's not one thing, it's another, huh? :-)

-----Original Message-----
Mmm... your hard disk does sound a bit ominous.

How old is it? More than two or three years?

If you are considering changing to XP, may be worth
getting all your
potential issues out of the way first. Try running a
scandisk a few times in
thorough mode. Or download the hard drive testing utility
from the
manufacture's web site and confirm that it is OK.

As I said earlier, it might also be worth taking a look
at the
'scandisk.log' in the root folder to see if there any
clues there.
(Remember, any references to the FSInfoSector errors
being repaired are
normal on a forced scandisk and can be ignored)

Mart


"Jennifer" wrote in
message
...
First of all, thank you very much for your assistance.
Disabling the Universal Plug and Play seems to have
solved
my startup and shutdown problems (hanging), however my
computer still freezes up after I've been online for
about
2 hours.

If this is a Windows ME issue, then I won't have to
worry
about it. My father-in-law is giving me XP as a gift!
The full version, not an upgrade, so I can just start
from
scratch and do a clean install.

I'm just worried that it may be a hardware issue. What
happened today when my computer froze up has never
happened before. There was a continuous beep from my
hard
drive when it happened. I'm just wondering is that
something that is indicative of a hardware issue? I
just
found it very odd and was wondering what would cause it.

Thanks

Jennifer

-----Original Message-----
Jennifer, the best I can do here is to copy a reply
from
Mike M, following a
recent query about SSDP. There is plenty to consider in
his reply and if all
comes to all, you could disable it, see if there are
any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which
the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as
perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case
the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play -
this component
provides SSDP and GENA services. Where SSDP = Simple
Service Discovery
Protocol and GENA = General Event Notification
Architecture.

Note SSDPSRV has nothing to do with Plug n Play
detection
of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by
Universal Plug and Play
and if you have no UPnP devices I would strongly
recommend that you
uninstall
this service. You can do this Control Panel |
Add/Remove
Programs | Windows
Setup | Communications | Details and browse to the
bottom
of the list and
uncheck UPnP. Note UPnP is not the same as Plug and
Play
(PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you
specifically
know you need this
service installed.

To read more about UPnP in Win Me may I suggest
starting
by reading MS KB
Q262458 - "Description of Universal Plug and Play
Features in Windows"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q262458).

Note that there are a couple of security issues when
SSDP
is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and
Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311311) for more
details. The necessary patch is available from the
Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 -
"Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise
for
Windows Me"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I
think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I
looked
it up on one of the sites recommended here (pacs
portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play
(for
network device discovery). To remove this program,
open
Add/Remove Programs, select either Communications
(Me)
or
Networking Services (XP), and remove the checkmark
next
to
Universal Plug and Play."

I'm not really sure what this means, but I am on a
home
network, so I feel fairly certain this isn't
something I
want to lose. Is it something I need and/or can it
be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or
application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in
use
at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at
the 'scandisk.log'
in the root folder
to see if there any clues there. The log is
generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try
Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer"
wrote
in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the
time
on
start up and shut down. It always freezes up when
I'm
just using it. It freezes up anywhere from the
moment
I've started it until I've been on about 3 hours.
There
are no error messages. Most of the time
everything,
including the mouse freezes, but sometimes I still
have
control of the mouse, I just can't do anything
with
it.
Whenever these freezes happen, I must push the
power
button to turn the computer off manually.

I've been reading the forum and have tried some of
the
things I've read here, but nothing has helped yet.
Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware,
Stinger
&
CW
Shredder. I've updated and run Avast AntiVirus
and
it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and
Disk
Defrag, in that order. I've done that several
times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I
ran a
standard scan yesterday, then a thorough one
immediately
after and got the message that there were no
problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours.
It
did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went
through
the steps looking for the wininit file (If I
recall
the
name correctly). There was none so I did the
following
steps, still in DOS, regarding System Restore.
(I
can't
remember exactly what those steps were now, but it
was
often repeated advice from here, so you all
probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of
you
want me to put the saved log file here for you to
look
at.

Any advice at this point? I am a truly lost
Computer
Dummy.

Thanks,

Jennifer


.



.



.

Jennifer
The XP disk is bootable - insert it and reboot the machine - what EXACTLY
happens??

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jennifer" wrote in message
...
My computer is almost three years old. I ran another
complete scan, including the surface disk scan, and the
results were that everything is okay. The scandisk log
looked fine and I checked all my drivers for updates. As
per Noel's suggestion, I tried to recreate the long beep,
but wasn't able to.

I got my XP today, so I made sure I had saved everything I
wanted to keep on CDs, then I formated my hard drive to
clean install the XP. When I put the XP CD in, I got a
message saying, "This program cannot be run in DOS mode."

My BIOS boot order is the CDROM, floppy, then the hard
drive. I can't think what the problem could be (not that
I have all that much in my brain to draw from). When I
type in "dir /p" it shows me the XP directory. It just
won't run the program.

If it's not one thing, it's another, huh? :-)

-----Original Message-----
Mmm... your hard disk does sound a bit ominous.

How old is it? More than two or three years?

If you are considering changing to XP, may be worth
getting all your
potential issues out of the way first. Try running a
scandisk a few times in
thorough mode. Or download the hard drive testing utility
from the
manufacture's web site and confirm that it is OK.

As I said earlier, it might also be worth taking a look
at the
'scandisk.log' in the root folder to see if there any
clues there.
(Remember, any references to the FSInfoSector errors
being repaired are
normal on a forced scandisk and can be ignored)

Mart


"Jennifer" wrote in
message
...
First of all, thank you very much for your assistance.
Disabling the Universal Plug and Play seems to have
solved
my startup and shutdown problems (hanging), however my
computer still freezes up after I've been online for
about
2 hours.

If this is a Windows ME issue, then I won't have to
worry
about it. My father-in-law is giving me XP as a gift!
The full version, not an upgrade, so I can just start
from
scratch and do a clean install.

I'm just worried that it may be a hardware issue. What
happened today when my computer froze up has never
happened before. There was a continuous beep from my
hard
drive when it happened. I'm just wondering is that
something that is indicative of a hardware issue? I
just
found it very odd and was wondering what would cause it.

Thanks

Jennifer

-----Original Message-----
Jennifer, the best I can do here is to copy a reply
from
Mike M, following a
recent query about SSDP. There is plenty to consider in
his reply and if all
comes to all, you could disable it, see if there are
any 'ill-effects' and
if necessary, re-install it.

Good luck

Mart


Following re-post credited to Mike M:-

" ..... because that is the function of UPnP of which
the Simple Service
Discovery
Protocol is part.

If you don't have or use any UPnP devices, such as
perhaps a UPnP enabled
router then you can safely uninstall UPnP in which case
the following may be
of some assistance.

ssdpsrv.exe is part of Win Me's Universal Plug n Play -
this component
provides SSDP and GENA services. Where SSDP = Simple
Service Discovery
Protocol and GENA = General Event Notification
Architecture.

Note SSDPSRV has nothing to do with Plug n Play
detection
of your PC's
hardware..

SSDP (Simple Service Discovery Protocol) is used by
Universal Plug and Play
and if you have no UPnP devices I would strongly
recommend that you
uninstall
this service. You can do this Control Panel |
Add/Remove
Programs | Windows
Setup | Communications | Details and browse to the
bottom
of the list and
uncheck UPnP. Note UPnP is not the same as Plug and
Play
(PnP) used by Win
Me
to install and communicate with hardware in your PC.

Personally I would uninstall UPnP unless you
specifically
know you need this
service installed.

To read more about UPnP in Win Me may I suggest
starting
by reading MS KB
Q262458 - "Description of Universal Plug and Play
Features in Windows"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q262458).

Note that there are a couple of security issues when
SSDP
is enabled. For
details see MS KB Q311311 - "Invalid Universal Plug and
Play Request Can
Disrupt Computer Operation"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311311) for more
details. The necessary patch is available from the
Windows Update site or
can
be downloaded from Q311311. Also MS KB Q314757 -
"Unchecked Buffer in
Universal Plug and Play can Lead to System Compromise
for
Windows Me"
(http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q314757)

Hopefully this will be of some help.
--
Mike Maltby MS-MVP
mcmaltby@hotmail

end of re-post


wrote in message
...
I did a selective startup (Load Startup Group) and I
think
I may have found the culprit. My startup freezing
happened when I added SSDPSRV back into the mix. I
looked
it up on one of the sites recommended here (pacs
portal)
and it said this:

"Simple Service Discovery Protocol (SSDP) and General
Event Notification Architecture (GENA) services for
network plug and play functionality. Starts up a web
server on port 5000. Used by Universal Plug and Play
(for
network device discovery). To remove this program,
open
Add/Remove Programs, select either Communications
(Me)
or
Networking Services (XP), and remove the checkmark
next
to
Universal Plug and Play."

I'm not really sure what this means, but I am on a
home
network, so I feel fairly certain this isn't
something I
want to lose. Is it something I need and/or can it
be
fixed?

Any suggestions are greatly appreciated.

Thanks,

Jennifer


-----Original Message-----
I am a truly lost Computer
Dummy.

I think not! - you have certainly gone thru' all the
correct procedures to
try to confirm a WinMe issue. You appear to have
eliminated heat/DOS/Safe
Mode and my 'guess' is either a driver or
application
issue.

The next steps are to try to ascertain some sort of
commonality - try to
determine if there is a particular application in
use
at
the time (even
running in the background). Are you
always/sometimes/never connected to the
web when it happens? Can you disconnect items of
hardware e.g. USB devices,
and try to determine whether there is a link.

Might also be worth taking a look at
the 'scandisk.log'
in the root folder
to see if there any clues there. The log is
generated
after each 'forced'
scandisk. (NB if it only refers to the FSInfoSector
errors being repaired
then that's normal on a forced scandisk and can be
ignored)

Rather than just doing a power reset, try
Ctrl+Alt+Del
and look to see if
Task Manager tells you anything.

Good luck

Mart


"Jennifer"
wrote
in
message
...
Hi! Hopefully someone can tell me what to do.

My computer freezes at least 50 percent of the
time
on
start up and shut down. It always freezes up when
I'm
just using it. It freezes up anywhere from the
moment
I've started it until I've been on about 3 hours.
There
are no error messages. Most of the time
everything,
including the mouse freezes, but sometimes I still
have
control of the mouse, I just can't do anything
with
it.
Whenever these freezes happen, I must push the
power
button to turn the computer off manually.

I've been reading the forum and have tried some of
the
things I've read here, but nothing has helped yet.
Here
are some of the things I've done:

Set my hardward accelerator to "None."

Downloaded, updated and run SpyBot, AdAware,
Stinger
&
CW
Shredder. I've updated and run Avast AntiVirus
and
it
came up clean.

In Safe Mode, I've run Disk Cleanup, Scan Disk and
Disk
Defrag, in that order. I've done that several
times,
actually, and everytime I run Scan Disk, I get the
message
that there were errors that were repaired. (I
ran a
standard scan yesterday, then a thorough one
immediately
after and got the message that there were no
problems
with
my hard drive.)

I've cleaned out my hard drive case.

I booted to DOS from my start up disk and let my
computer
sit for 11 hours. It did not freeze up.

I let my computer sit in Safe Mode for 6 hours.
It
did
not freeze up.

I've paired down my start up list.

I booted to DOS using the start up disk and went
through
the steps looking for the wininit file (If I
recall
the
name correctly). There was none so I did the
following
steps, still in DOS, regarding System Restore.
(I
can't
remember exactly what those steps were now, but it
was
often repeated advice from here, so you all
probably
know
what I'm referring to.)

I have also downloaded Hijack This! in case any of
you
want me to put the saved log file here for you to
look
at.

Any advice at this point? I am a truly lost
Computer
Dummy.

Thanks,

Jennifer


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