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EPSON Despooler Error
Hi.
When i go to print to my Epson Stylus Colour 400 in windows i get an EPSON Despooler Error "Initialisation failed: could not open the spool file" The printer prints fine from dos. If i go into msconfig and turn off symantec internet security it works fine. I have tried uninstalling/reinstalling NIS and the printer driver (latest one from epson.com.au) Any Clues? |
#2
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EPSON Despooler Error
This is from
http://files.support.epson.com/txt/sc400_/sc400_f1.txt If you see conflict error messages or printing is very slow, the problem may be caused by temporary files in the EPSON Spool Manager temporary file directory. To change the Spool Manager settings, you will first need to make a unique directory on your hard drive, such as C:\SPOOL. Open the Spool Manager4 and make sure the EPSON Stylus COLOR 400 is selected. Click on Options, select Default Spool Directory. Change the directory to the new directory you created and click OK. Open the Queue, Setup and make sure the spool directory changed to the new unique directory. Make sure the box for "Use Print Manager for this port" is not checked, then click OK. Close the Spool Manager, restart the computer and try printing again. Epson also says if you can print from one application and not another try using LQ570 printer driver. -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "James" wrote in message ... Hi. When i go to print to my Epson Stylus Colour 400 in windows i get an EPSON Despooler Error "Initialisation failed: could not open the spool file" The printer prints fine from dos. If i go into msconfig and turn off symantec internet security it works fine. I have tried uninstalling/reinstalling NIS and the printer driver (latest one from epson.com.au) Any Clues? |
#3
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EPSON Despooler Error
If turning off NIS allows the printer to work correctly, then it stands to
reason that there is some setting in this product that is causing the problem. Within NIS, you will have various options for setting the security level so I suggest that you check these out and perhaps play with different settings that might affect your ability to print. Also, be sure that you check with Symantec for any updates. I have found that fairly often their updates cause problems with some systems and these problems are fixed by later updates. If all this fails, you might want to try the free Zone Alarm for your Internet Security so that you can print. http://www.download.com/3000-2092-10...ml?legacy=cnet PattyL "James" wrote in message ... Hi. When i go to print to my Epson Stylus Colour 400 in windows i get an EPSON Despooler Error "Initialisation failed: could not open the spool file" The printer prints fine from dos. If i go into msconfig and turn off symantec internet security it works fine. I have tried uninstalling/reinstalling NIS and the printer driver (latest one from epson.com.au) Any Clues? |
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