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Exploded CD
I had to reinstall my LAN driver and it required the
original WIN98 CD. While downloading the file the CD must have got out of spin or something--bottom line it literally exploded in thousands of pieces in the CD drive. Now I'm without my WIN 98 original disk. I don't want to change it to the newer Windows versions (I have XP at the office and I don't like it). Is there anyway we can obtain a replacement CD from Microsoft without having to pay for it (I am a registered user and I have all registrations numbers). Gilles |
#2
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Exploded CD
MS can replace a retail version (full or upgrade) of Windows 98; however,
they cannot replace an OEM version (says on the CD words to the effect: To be distributed with a new PC) or a Restore CD like those distributed by HP and Compaq. US and Canadian customers can get a retail replacement CD for a fee by calling: 1-800-360-7561. Customers in other countries should contact the MS customer service office in their country. If you need an OEM version or Restore CD, you can contact the computer maker that originally furnished the disk but you probably won't have any luck. You may have to try to purchase a new or used copy as described below. MS can no longer sell W98 disks as an initial purchase so your best bet is to try to find another source; however, supplies of W98 are becoming very limited. Go to http://www.pricewatch.com, scroll to the software section, click on Operating Systems and click Windows 98. They may have listings on boot up floppy disks, CDs but no license, a license but no CD, OEM versions, W98 and W98SE CDs, update from W98 to W98SE only and so on. Pay ATTENTION to what the listings say or you may end up with something you don't want or need. You can also check on EBay or other auction sites. Be aware that only paid support for W98 still exists. Here's some info about the various types of W98SE CDs: RETAIL FULL INSTALL: This CD will either upgrade W95/98 to SE or you can install it to a blank hard drive. RETAIL UPGRADE INSTALL: This CD will either upgrade W95/98 to SE or you can install it to a blank hard drive; however, when installing to a blank drive, install will ask to see the qualifying system (i.e., W95) disk(s). OEM FULL INSTALL. This SE CD is designed to be installed to a blank hard drive; however, there is a possibility that you can trick it into upgrading. For info, go to: http://home.satx.rr.com/badour/html/upgrade.html Be aware that if you buy an OEM disk, it might be customized for installation on a particular computer; however, this will probably be primarily with a used disk. UPDATE CD: This CD will only update a functioning copy of W98 to W98SE. When MS sold them, they were $20 and came with a ProductKey. Some venders were selling them and advising customers to use the W98 ProductKey which may or may not work--don't get stung. RECOVERY CD: Some companies will brand an OEM CD and call it a recovery CD. You should avoid these unless it is the exact recovery CD you are looking for. Many recovery CDs will only install on the equipment they were intended for. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Gilles Bergeron" wrote in message ... I had to reinstall my LAN driver and it required the original WIN98 CD. While downloading the file the CD must have got out of spin or something--bottom line it literally exploded in thousands of pieces in the CD drive. Now I'm without my WIN 98 original disk. I don't want to change it to the newer Windows versions (I have XP at the office and I don't like it). Is there anyway we can obtain a replacement CD from Microsoft without having to pay for it (I am a registered user and I have all registrations numbers). Gilles |
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