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Network components keep disappearing!!



 
 
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  #1  
Old December 5th 06, 12:40 AM posted to microsoft.public.win98.comm.dun,microsoft.public.win98.gen_discussion,microsoft.public.win98.internet,microsoft.public.win98.networking
Jim Walsh
External Usenet User
 
Posts: 8
Default Network components keep disappearing!!

I have a friend who is running Win98. He accesses the Internet using a
dial-up connection. He is having the strangest problem. His Internet access
will be working just fine, and then one day he won't be able to connect.
When I come over to help, I discover that one or more of his network
components is missing from the Network Control panel. One time it was the
dial-up adapter, another time the TCP/IP protocol, today it was both the
TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to
add them back in again, reboot, and his Internet connection is fine.

However, a couple of days later, the problem occurs again. Internet access
doesn't work, due to one or more of the networking components missing.
Although it is easy to get him back online again, I would like to find a
permanent solution.

Has anyone had a similar experience? Did you figure out what was causing it?

Thanks,
Jim


  #2  
Old December 5th 06, 08:33 PM posted to microsoft.public.win98.comm.dun,microsoft.public.win98.gen_discussion,microsoft.public.win98.internet,microsoft.public.win98.networking
Gary S. Terhune
External Usenet User
 
Posts: 1,846
Default Network components keep disappearing!!

Sounds like Registry corruption to me, though why it would only target
network devices is odd.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.org/articles/cleanboot.htm
http://grystmill.org/articles/security.htm

"Jim Walsh" wrote in message
...
I have a friend who is running Win98. He accesses the Internet using a
dial-up connection. He is having the strangest problem. His Internet access
will be working just fine, and then one day he won't be able to connect.
When I come over to help, I discover that one or more of his network
components is missing from the Network Control panel. One time it was the
dial-up adapter, another time the TCP/IP protocol, today it was both the
TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to
add them back in again, reboot, and his Internet connection is fine.

However, a couple of days later, the problem occurs again. Internet access
doesn't work, due to one or more of the networking components missing.
Although it is easy to get him back online again, I would like to find a
permanent solution.

Has anyone had a similar experience? Did you figure out what was causing
it?

Thanks,
Jim




  #3  
Old December 17th 06, 12:04 AM posted to microsoft.public.win98.comm.dun,microsoft.public.win98.gen_discussion,microsoft.public.win98.internet,microsoft.public.win98.networking
Jim Walsh
External Usenet User
 
Posts: 8
Default Network components keep disappearing!!

Gary

Thanks for your quick reply.Sorry it has taken me so long to get back to
this.

The thing that is particularly odd about this is that once I restore the
network components, it works fine for several days. Then, one day, they're
gone again.

Do you know where in the registry I should be looking for this?

Thanks,
Jim

"Gary S. Terhune" wrote in message
...
Sounds like Registry corruption to me, though why it would only target
network devices is odd.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.org/articles/cleanboot.htm
http://grystmill.org/articles/security.htm

"Jim Walsh" wrote in message
...
I have a friend who is running Win98. He accesses the Internet using a
dial-up connection. He is having the strangest problem. His Internet
access will be working just fine, and then one day he won't be able to
connect. When I come over to help, I discover that one or more of his
network components is missing from the Network Control panel. One time it
was the dial-up adapter, another time the TCP/IP protocol, today it was
both the TCP/IP protocol and the Client for Microsoft Networks. It's easy
enough to add them back in again, reboot, and his Internet connection is
fine.

However, a couple of days later, the problem occurs again. Internet
access doesn't work, due to one or more of the networking components
missing. Although it is easy to get him back online again, I would like
to find a permanent solution.

Has anyone had a similar experience? Did you figure out what was causing
it?

Thanks,
Jim






  #4  
Old December 17th 06, 01:55 AM posted to microsoft.public.win98.comm.dun,microsoft.public.win98.gen_discussion,microsoft.public.win98.internet,microsoft.public.win98.networking
Gary S. Terhune
External Usenet User
 
Posts: 1,846
Default Network components keep disappearing!!

Is this *all* that's going wrong with the system? Because Registry
corruption is not that specific or regular.

I don't know of any "normal" thing that would do this, unless perhaps the
modem is having problems and is getting lost, redetected and reinstalled.
Restart in Safe Mode and check out Device Manager there. How many modems are
listed? Check, too, for emulators (HCF, HSF), and while you're there, check
for *any* other duplications. A few are normal, but generally, you want one
entry per device. Make a list of any *exact* duplications and how many of
each to post back here. Also, look for entries that pertain to old devices
that are no longer part of teh system (printers, for example) and remove
those as well.

Lastly, I suppose it could be malware trying to mess with the networking
protocols to allow it to do things it shouldn't be able to do. I suggest a
thorough review of the links in my sig.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm
"Roll Your Own Free Security Suite"
http://wiki.castlecops.com/Roll_your...Security_Suite

Jim Walsh wrote:
Gary

Thanks for your quick reply.Sorry it has taken me so long to get back
to this.

The thing that is particularly odd about this is that once I restore
the network components, it works fine for several days. Then, one
day, they're gone again.

Do you know where in the registry I should be looking for this?

Thanks,
Jim

"Gary S. Terhune" wrote in message
...
Sounds like Registry corruption to me, though why it would only
target network devices is odd.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.org/articles/cleanboot.htm
http://grystmill.org/articles/security.htm

"Jim Walsh" wrote in message
...
I have a friend who is running Win98. He accesses the Internet
using a dial-up connection. He is having the strangest problem. His
Internet access will be working just fine, and then one day he
won't be able to connect. When I come over to help, I discover that
one or more of his network components is missing from the Network
Control panel. One time it was the dial-up adapter, another time
the TCP/IP protocol, today it was both the TCP/IP protocol and the
Client for Microsoft Networks. It's easy enough to add them back in
again, reboot, and his Internet connection is fine.

However, a couple of days later, the problem occurs again. Internet
access doesn't work, due to one or more of the networking components
missing. Although it is easy to get him back online again, I would
like to find a permanent solution.

Has anyone had a similar experience? Did you figure out what was
causing it?

Thanks,
Jim



 




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