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"Explorer Caused an Invalid Page Fault in Module Unknown"
I have a ME machine which had a virus but has been
cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. |
#2
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Hi marinfr :-)
I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try the following and see if it helps: Windows Millenium Edition (Me) In Windows Millennium, use an Emergency Boot Disk to boot the computer to MSDOS mode Without CDROM Support. For more information about how to create an Emergency Boot Disk, click the article numbers below to view the articles in the Microsoft Knowledge Base: 267287 How to Create a Startup Disk in Windows Me 271823 How To Create a Windows Me Startup Disk Manually At the A:\ Prompt, type Ren c:\explorer.exe explorer.old, and then press ENTER. Restart the computer. If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm |
#3
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renamed the explorer.exe file to .old and rebooted. The
system comes up fine but can not load IE. I receive the same error "Explorer Caused an Invalid Page Fault in Module Unknown" Explorer will now close. I hit okay and the system is fine stable and it appears that I can run any other program . Thanks for your help on this. Any other thoughts? -----Original Message----- Hi marinfr :-) I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try the following and see if it helps: Windows Millenium Edition (Me) In Windows Millennium, use an Emergency Boot Disk to boot the computer to MSDOS mode Without CDROM Support. For more information about how to create an Emergency Boot Disk, click the article numbers below to view the articles in the Microsoft Knowledge Base: 267287 How to Create a Startup Disk in Windows Me 271823 How To Create a Windows Me Startup Disk Manually At the A:\ Prompt, type Ren c:\explorer.exe explorer.old, and then press ENTER. Restart the computer. If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm . |
#4
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Hi marinfr :-)
renamed the explorer.exe file to .old and rebooted. The system comes up fine but can not load IE. I receive the same error "Explorer Caused an Invalid Page Fault in Module Unknown" Explorer will now close. I hit okay and the system is fine stable and it appears that I can run any other program . Thanks for your help on this. Any other thoughts? A couple.....one is that Norton does not work well with ME, it has been known to cause a good number of problems. Most any of the regulars here will tell you that running Norton on ME is sort of asking for problems of the unusual and sometimes, unsolvable kind. Also, this kind of error is hard to troubleshoot because it is rather vague in just where the problem is coming from, what is causing it. Thus, it makes it harder to find a solution. A couple of things that come to mind is 1) in what manner did you reinstall IE, IE Install/Uninstall http://www.btinternet.com/~winnoel/ReInIE.htm and.. 2) if you have applied all the necessary updates after reinstalling it. First, go here and click on the Start scan and see what updates are not installed and install them one at a time. DO NOT install them all at once. http://v4.windowsupdate.microsoft.com/en/default.asp Second, a program called Belarc, which will scan your system and determine which updates have actually been properly installed: http://www.belarc.com/free_download.html This will make sure all updates have been properly installed. Also............ It is possible you have a hijacker, malware, spyware or parasites on your system that can cause this problem. In addition to running your updated anti-virus program, you should do the following to be sure none of these are present on your system. Follow all instructions carefully: Dealing with Unwanted Spyware and Parasites: http://mvps.org/winhelp2002/unwanted.htm Be sure to run CWShredder, Ad-aware and Spybot. Also be sure to use the HijackThis. Please do not post your log to this newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to evaluate your log and advise you of the necessary steps to clean your system. CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection. Also, get a copy of WINSOCKFIX available at: http://www.spychecker.com/program/winsockxpfix.html If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm -----Original Message----- Hi marinfr :-) I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try the following and see if it helps: Windows Millenium Edition (Me) In Windows Millennium, use an Emergency Boot Disk to boot the computer to MSDOS mode Without CDROM Support. For more information about how to create an Emergency Boot Disk, click the article numbers below to view the articles in the Microsoft Knowledge Base: 267287 How to Create a Startup Disk in Windows Me 271823 How To Create a Windows Me Startup Disk Manually At the A:\ Prompt, type Ren c:\explorer.exe explorer.old, and then press ENTER. Restart the computer. If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm . |
#5
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I ran IEradicator and re-installed IE 5.0 ran the update
to 6.01 using the update cd. I am still getting the two errors with unknown. Any additional ideas? Ran Adaawre and spybot. I tried uninstalling Norton after I removed IE and it told me thet it needed it. I will try to remove it first and and remove IE. As far as the updates I have a Feb. Security CD from Microsoft. I am using that sine I do not have IE working on the ME machine. I have not tried installing Netscape as another option. I ran the hijack log, where should I post it? -----Original Message----- Hi marinfr :-) renamed the explorer.exe file to .old and rebooted. The system comes up fine but can not load IE. I receive the same error "Explorer Caused an Invalid Page Fault in Module Unknown" Explorer will now close. I hit okay and the system is fine stable and it appears that I can run any other program . Thanks for your help on this. Any other thoughts? A couple.....one is that Norton does not work well with ME, it has been known to cause a good number of problems. Most any of the regulars here will tell you that running Norton on ME is sort of asking for problems of the unusual and sometimes, unsolvable kind. Also, this kind of error is hard to troubleshoot because it is rather vague in just where the problem is coming from, what is causing it. Thus, it makes it harder to find a solution. A couple of things that come to mind is 1) in what manner did you reinstall IE, IE Install/Uninstall http://www.btinternet.com/~winnoel/ReInIE.htm and.. 2) if you have applied all the necessary updates after reinstalling it. First, go here and click on the Start scan and see what updates are not installed and install them one at a time. DO NOT install them all at once. http://v4.windowsupdate.microsoft.com/en/default.asp Second, a program called Belarc, which will scan your system and determine which updates have actually been properly installed: http://www.belarc.com/free_download.html This will make sure all updates have been properly installed. Also............ It is possible you have a hijacker, malware, spyware or parasites on your system that can cause this problem. In addition to running your updated anti-virus program, you should do the following to be sure none of these are present on your system. Follow all instructions carefully: Dealing with Unwanted Spyware and Parasites: http://mvps.org/winhelp2002/unwanted.htm Be sure to run CWShredder, Ad-aware and Spybot. Also be sure to use the HijackThis. Please do not post your log to this newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to evaluate your log and advise you of the necessary steps to clean your system. CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection. Also, get a copy of WINSOCKFIX available at: http://www.spychecker.com/program/winsockxpfix.html If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm -----Original Message----- Hi marinfr :-) I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try the following and see if it helps: Windows Millenium Edition (Me) In Windows Millennium, use an Emergency Boot Disk to boot the computer to MSDOS mode Without CDROM Support. For more information about how to create an Emergency Boot Disk, click the article numbers below to view the articles in the Microsoft Knowledge Base: 267287 How to Create a Startup Disk in Windows Me 271823 How To Create a Windows Me Startup Disk Manually At the A:\ Prompt, type Ren c:\explorer.exe explorer.old, and then press ENTER. Restart the computer. If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm . . |
#6
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Hi marinfr :-)
I ran IEradicator and re-installed IE 5.0 ran the update to 6.01 using the update cd. I am still getting the two errors with unknown. Any additional ideas? Ran Adaawre and spybot. I tried uninstalling Norton after I removed IE and it told me thet it needed it. I will try to remove it first and and remove IE. As far as the updates I have a Feb. Security CD from Microsoft. I am using that sine I do not have IE working on the ME machine. I have not tried installing Netscape as another option. I ran the hijack log, where should I post it? Sometimes these things can be very stubborn.....and once they get control of your system it is often difficult to get rid of them, as you can see. But, hang tight, we'll get you back up and running. :-) Below is the information for posting your HiJackThis log. You must Spyware and Hijackware Removal Support, he http://216.180.233.162/~swicom/forums/ Net-Integration he http://www.net-integration.net/cgi-b...ST;f=27;t=6949 Aumha HiJackThis forums he http://forum.aumha.org/viewforum.php?f=30 You will need to register at all of them to open a new thread to post you log. It is free, and no one will Spam you, it is one of many that provides this service. Once registered, go to the HiJackThis section on the forum list and click to open. Then start a new post and post your log. The experts there will analyze the log and report back the results. Please allow at least a few hours or a days' time for a response, depending on when you post the log. Remember, you must return to the HJT site to get your answer. It is a good idea to click the "Notify" box so that you will get an electronic notification by e-mail to let you know when a response has been posted. But, you must still return to the site of your answer HJT Tutorial http://www.bleepingcomputer.com/foru...howtutorial=42 in addition......... If you can, it might help if you did install the Netscape at least until you have IE up and running properly, that way you can have access to the sites necessary to fully clean your system. 1. Do the following so that we might have an idea of what we are dealing with, Make sure you have 3rd party extensions revealed. This should allow you to see what is on your system. Tools Internet Options Advanced Browsing Uncheck the Enable 3rd party browser extensions 3. HOW TO Enable Hidden Files http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339 4. Go here and do this if you can, report back what it says. DO YOU HAVE PARASITES? Screen for Adware, Spyware, Scumware, Dialers, HiJackers and other unsolicited commercial software http://aumha.org/a/noads.htm Run the AdAware, SypBot and CWShredder in Safe Mode. HOW TO Restart in Safe Mode http://service1.symantec.com/SUPPORT...01052409420406 5. Try to install and run this: Run in Safe Mode too. McAfee Avert Stinger http://vil.nai.com/vil/stinger/ or this one will run from the DOS mode from your hard drive, so it might work: F-Prot - Home Use - Free http://www.f-prot.com/products/home_use/win/ However, if you can't install them right now, that's alright. Also........ Below are some instructions for how to safely uninstall Norton. Because it is rooted deep into your system registry, and about every nook and cranny of your system, it makes your system act like a drug addict and it thinks it can't live with out Norton. Please read and follow all directions very carefully. Norton Install/Uninstall Follow the detailed "Removal Instructions", located near the bottom of this Symantec page: : http://securityresponse.symantec.com...kdefender.html Norton products are notoriously difficult to uninstall cleanly but the steps outlined here should do it this time. or......... Here is a program that will help you uninstall Norton from your system. This program should help you get rid of all traces of it so that it won't keep nagging at you that it 'needs' it. Read and follow all directions here carefully. http://service1.symantec.com/SUPPORT...2?OpenDocument or http://snipurl.com/90lo Please report back the results here, and the exact wording of any error messages you may get. Often the wording of the error can give us a good clue on what is causing the problem. Thank you for your patience. :-) Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm -----Original Message----- Hi marinfr :-) renamed the explorer.exe file to .old and rebooted. The system comes up fine but can not load IE. I receive the same error "Explorer Caused an Invalid Page Fault in Module Unknown" Explorer will now close. I hit okay and the system is fine stable and it appears that I can run any other program . Thanks for your help on this. Any other thoughts? A couple.....one is that Norton does not work well with ME, it has been known to cause a good number of problems. Most any of the regulars here will tell you that running Norton on ME is sort of asking for problems of the unusual and sometimes, unsolvable kind. Also, this kind of error is hard to troubleshoot because it is rather vague in just where the problem is coming from, what is causing it. Thus, it makes it harder to find a solution. A couple of things that come to mind is 1) in what manner did you reinstall IE, IE Install/Uninstall http://www.btinternet.com/~winnoel/ReInIE.htm and.. 2) if you have applied all the necessary updates after reinstalling it. First, go here and click on the Start scan and see what updates are not installed and install them one at a time. DO NOT install them all at once. http://v4.windowsupdate.microsoft.com/en/default.asp Second, a program called Belarc, which will scan your system and determine which updates have actually been properly installed: http://www.belarc.com/free_download.html This will make sure all updates have been properly installed. Also............ It is possible you have a hijacker, malware, spyware or parasites on your system that can cause this problem. In addition to running your updated anti-virus program, you should do the following to be sure none of these are present on your system. Follow all instructions carefully: Dealing with Unwanted Spyware and Parasites: http://mvps.org/winhelp2002/unwanted.htm Be sure to run CWShredder, Ad-aware and Spybot. Also be sure to use the HijackThis. Please do not post your log to this newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to evaluate your log and advise you of the necessary steps to clean your system. CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection. Also, get a copy of WINSOCKFIX available at: http://www.spychecker.com/program/winsockxpfix.html If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm -----Original Message----- Hi marinfr :-) I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try the following and see if it helps: Windows Millenium Edition (Me) In Windows Millennium, use an Emergency Boot Disk to boot the computer to MSDOS mode Without CDROM Support. For more information about how to create an Emergency Boot Disk, click the article numbers below to view the articles in the Microsoft Knowledge Base: 267287 How to Create a Startup Disk in Windows Me 271823 How To Create a Windows Me Startup Disk Manually At the A:\ Prompt, type Ren c:\explorer.exe explorer.old, and then press ENTER. Restart the computer. If these steps do not resolve your problem, please post back to this thread with the details and any error messages. Hope this helps Jan Smiles are meant to be shared, that's why they're so contagious. Please reply to the newsgroup so others may benefit. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm . . |
#7
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"marinfr" wrote in message ... I have a ME machine which had a virus but has been cleaned. I have run both spyware and Adaware and cleaned the machine as well. Now the Internet expolere reponds with "Explorer Caused an Invalid Page Fault in Module Unknown" when attepted to be opened. Have run IEradicator and removed IE reloaded it with no change. ran Norton utilities no help. The machine seems fine and has a ton of software installed on it. I thought I would try to reload ME but from what I have read that will not work. Any help would be appreciated. Try he http://www.generation.net/~hleboeuf/errexplo.htm John --- Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.760 / Virus Database: 509 - Release Date: 10/09/04 |
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