Norton protected recyle bin stubbornly remains

The Symantec Removal Tool cleared most of my Symantec debris and with
guidance from here I have removed the rest. However one thing stubbornly
remains: Norton protected recyle bin.

There must be a little executable somewhere because if I right click
'properties' the Norton dialogue boxes for recyle bin appear. The Norton
app. must be somewhere in Windows - I have looked everywhere else - as it
prevents the normal Windows recyle bin from opening, but I cannot identify
it.

I have sent email to Symantec asking how to remove, but that may take some
time..any ideas here?

Roger R

The correct procedure is to disable the NP Bin *BEFORE* uninstalling Systemworks:

On your desktop, right-click the Norton Protected Recycle Bin, and then click
Properties.
On the Global tab, click Use One Setting for All Drives.
On the Recycle Bin tab, select Standard Recycle Bin.
On the Recycle Bin tab, in the Title field, change the text to "Recycle Bin."
On the Norton Protection tab, uncheck Enable protection, or click Remove Norton
Protection.
Click Empty Protected Files.
Click Purge All, or OK.
Click OK again.
Then uninstall Systemworks and remove all related Registry keys.

See also: http://www.tacktech.com/display.cfm?ttid=170

Here are the Registry keys AFAIK that should be removed:
http://www.tacktech.com/display.cfm?ttid=181

If you still have problems, I recommend going directly to the last procedure in this
article, to delete the Recycled folders from a DOS boot. If you have more than one
drive/partition, then you must repeat the steps listed for each partition's bin.
How the Recycle Bin Stores Files -
http://support.microsoft.com?kbid=136517
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Roger R" wrote in message
...
The Symantec Removal Tool cleared most of my Symantec debris and with guidance
from here I have removed the rest. However one thing stubbornly remains: Norton
protected recyle bin.

There must be a little executable somewhere because if I right click 'properties'
the Norton dialogue boxes for recyle bin appear. The Norton app. must be somewhere
in Windows - I have looked everywhere else - as it prevents the normal Windows
recyle bin from opening, but I cannot identify it.

I have sent email to Symantec asking how to remove, but that may take some
time..any ideas here?

Roger R

Thanks for your advice,
In line responses below:

"glee" wrote in message
...
The correct procedure is to disable the NP Bin *BEFORE* uninstalling
Systemworks:

Oh dear..

On your desktop, right-click the Norton Protected Recycle Bin, and then
click Properties.
On the Global tab, click Use One Setting for All Drives.

ok

On the Recycle Bin tab, select Standard Recycle Bin.

No such tab. Only two tabs available 'Global' and 'C'.

On the Recycle Bin tab, in the Title field, change the text to "Recycle
Bin."
On the Norton Protection tab,

No such tab available.


Here are the Registry keys AFAIK that should be removed:
http://www.tacktech.com/display.cfm?ttid=181

Checked out registry keys described.
Two of the three keys identified are in my registry, the last mentioned,
property sheet handler, is already gone.
(perhaps the other missing key calls the app for the missing tabs)

I have saved copy of registry this morning, but not yet deleted these keys.
Will report back after deleting keys.


If you still have problems, I recommend going directly to the last
procedure in this article, to delete the Recycled folders from a DOS boot.
If you have more than one drive/partition, then you must repeat the steps
listed for each partition's bin.
How the Recycle Bin Stores Files -
http://support.microsoft.com?kbid=136517

Try that later.

Thanks again for the links.

Roger R

"glee" wrote in message
...
The correct procedure is to disable the NP Bin *BEFORE* uninstalling
Systemworks:

On your desktop, right-click the Norton Protected Recycle Bin, and then
click Properties.
On the Global tab, click Use One Setting for All Drives.
On the Recycle Bin tab, select Standard Recycle Bin.
On the Recycle Bin tab, in the Title field, change the text to "Recycle
Bin."
On the Norton Protection tab, uncheck Enable protection, or click Remove
Norton Protection.
Click Empty Protected Files.
Click Purge All, or OK.
Click OK again.
Then uninstall Systemworks and remove all related Registry keys.

See also: http://www.tacktech.com/display.cfm?ttid=170

Here are the Registry keys AFAIK that should be removed:
http://www.tacktech.com/display.cfm?ttid=181

If you still have problems, I recommend going directly to the last
procedure in this article, to delete the Recycled folders from a DOS boot.
If you have more than one drive/partition, then you must repeat the steps
listed for each partition's bin.
How the Recycle Bin Stores Files -
http://support.microsoft.com?kbid=136517

Implemented the proceadure on the TackTech site, in particular the deletion
of the specified registry keys. It made no difference at all.

I tried restoring the HKEY_CLASSES_ROOT\CLSID \{645FF.... key from a reg
back up made when NortonSW was operational. But this too made no difference
to the Recycle Bin icon, its properties or action.

My registry activities demonstrated that when Regedit is used to Import a
file it doesn't work by replacing the old file with the new one but only
adds additional entries. Other apps more accurately call it 'Merge', since
it does not remove redundant keys that are not in the new file.

Replies from Symantec on the Protected Recycle Bin issue are slow going.
Regardless of brief but precise descriptions of the issue, I'm still at the
'click Start to begin' phase with them.

Perhaps my next step will be re-install Notrton SW in the faint hope that
the protected recycle bin will be restored and can then be uninstalled
before NSW.

Roger R

"Roger R" wrote in message
...
|
| "glee" wrote in message
| ...
| The correct procedure is to disable the NP Bin *BEFORE* uninstalling
| Systemworks:
|
| On your desktop, right-click the Norton Protected Recycle Bin, and then
| click Properties.
| On the Global tab, click Use One Setting for All Drives.
| On the Recycle Bin tab, select Standard Recycle Bin.
| On the Recycle Bin tab, in the Title field, change the text to "Recycle
| Bin."
| On the Norton Protection tab, uncheck Enable protection, or click Remove
| Norton Protection.
| Click Empty Protected Files.
| Click Purge All, or OK.
| Click OK again.
| Then uninstall Systemworks and remove all related Registry keys.
|
| See also: http://www.tacktech.com/display.cfm?ttid=170
|
| Here are the Registry keys AFAIK that should be removed:
| http://www.tacktech.com/display.cfm?ttid=181
|
| If you still have problems, I recommend going directly to the last
| procedure in this article, to delete the Recycled folders from a DOS
boot.
| If you have more than one drive/partition, then you must repeat the
steps
| listed for each partition's bin.
| How the Recycle Bin Stores Files -
| http://support.microsoft.com?kbid=136517
|
| Implemented the proceadure on the TackTech site, in particular the
deletion
| of the specified registry keys. It made no difference at all.
|
| I tried restoring the HKEY_CLASSES_ROOT\CLSID \{645FF.... key from a reg
| back up made when NortonSW was operational. But this too made no
difference
| to the Recycle Bin icon, its properties or action.
|
| My registry activities demonstrated that when Regedit is used to Import a
| file it doesn't work by replacing the old file with the new one but only
| adds additional entries. Other apps more accurately call it 'Merge',
since
| it does not remove redundant keys that are not in the new file.
|
| Replies from Symantec on the Protected Recycle Bin issue are slow going.
| Regardless of brief but precise descriptions of the issue, I'm still at
the
| 'click Start to begin' phase with them.
|
| Perhaps my next step will be re-install Notrton SW in the faint hope that
| the protected recycle bin will be restored and can then be uninstalled
| before NSW.
|
| Roger R
|
|
|

I think many in here would recommend that if you intend to re-install, use
a monitoring program such as TUN (Total Uninstall) so you can review the
exact changes that were made. Just in case, following the uninstall routine
described by Glee and others, this reinstall does not bring the results you
want. It will give you any additional "keys" and changes that were made, for
you to track down the problem.

--
MEB
http://peoplescounsel.orgfree.com/
BLOG http://peoplescounsel.spaces.live.com/ Public Notice or the "real
world"

"Most people, sometime in their lives, stumble across truth.
Most jump up, brush themselves off, and hurry on about their business as if
nothing had happen." Winston Churchill
Or to put it another way:
Morpheus can offer you the two pills;
but only you can choose whether you take the red pill or the blue one.
_______________

"MEB" meb@not wrote in message
...
| snip
| Perhaps my next step will be re-install Notrton SW in the faint hope that
| the protected recycle bin will be restored and can then be uninstalled
| before NSW.
|
| Roger R
|

I think many in here would recommend that if you intend to re-install, use
a monitoring program such as TUN (Total Uninstall) so you can review the
exact changes that were made. Just in case, following the uninstall routine
described by Glee and others, this reinstall does not bring the results you
want. It will give you any additional "keys" and changes that were made, for
you to track down the problem.

Defintely. I still use the older freeware version of Total Uninstall (the newer
version is no longer free) in Win95, Win98 and Win XP. The free version is
available he
http://freeware4u.com/modules/mydown...le.php?lid=234
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

Bummer. I do not know what else may be involved in whatever version of Norton you
had. Symantec support *should* be able to help you, but if you don't want to wait,
try the reinstall/uninstall, but be sure to track it as MEB suggested in his reply!
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Roger R" wrote in message
...

"glee" wrote in message
...
The correct procedure is to disable the NP Bin *BEFORE* uninstalling
Systemworks:

On your desktop, right-click the Norton Protected Recycle Bin, and then
click Properties.
On the Global tab, click Use One Setting for All Drives.
On the Recycle Bin tab, select Standard Recycle Bin.
On the Recycle Bin tab, in the Title field, change the text to "Recycle
Bin."
On the Norton Protection tab, uncheck Enable protection, or click Remove
Norton Protection.
Click Empty Protected Files.
Click Purge All, or OK.
Click OK again.
Then uninstall Systemworks and remove all related Registry keys.

See also: http://www.tacktech.com/display.cfm?ttid=170

Here are the Registry keys AFAIK that should be removed:
http://www.tacktech.com/display.cfm?ttid=181

If you still have problems, I recommend going directly to the last
procedure in this article, to delete the Recycled folders from a DOS boot.
If you have more than one drive/partition, then you must repeat the steps
listed for each partition's bin.
How the Recycle Bin Stores Files -
http://support.microsoft.com?kbid=136517

Implemented the proceadure on the TackTech site, in particular the deletion
of the specified registry keys. It made no difference at all.

I tried restoring the HKEY_CLASSES_ROOT\CLSID \{645FF.... key from a reg
back up made when NortonSW was operational. But this too made no difference
to the Recycle Bin icon, its properties or action.

My registry activities demonstrated that when Regedit is used to Import a
file it doesn't work by replacing the old file with the new one but only
adds additional entries. Other apps more accurately call it 'Merge', since
it does not remove redundant keys that are not in the new file.

Replies from Symantec on the Protected Recycle Bin issue are slow going.
Regardless of brief but precise descriptions of the issue, I'm still at the
'click Start to begin' phase with them.

Perhaps my next step will be re-install Notrton SW in the faint hope that
the protected recycle bin will be restored and can then be uninstalled
before NSW.

Roger R