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Can't connect to my network printer



 
 
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  #1  
Old July 4th 05, 06:10 PM
Martin Healy
external usenet poster
 
Posts: n/a
Default Can't connect to my network printer

I am running a small workgroup network where a Windows 98 desktop
machine and a Windows XP laptop machine are connected to a DSL router
that has a built-in or integrated switch. The windows 98 machine is
providing two main resources: A shared folder and a shared printer. The
printer
is directly connected to the Windows 98 machine. In other words the printer
is
connected locally to the Windows 98 machine. The Windows 98 machine has a
private IP address of 192.168.1.1 /24 and the XP laptop has a IP address of
192.168.1.2 /24. The default gateway on both machines is 192.168.1.254 /24.

I can access the Internet from both machines. Furthermore, I can access the
shared folder on the Windows 98 machine from my Windows XP laptop. However,
my problem is that I cannot connect to the printer attached to the Windows 98
machine from my Windows XP machine.

I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows 98
machine and LEXMARK represents the share name of the printer attached to this
machine.

7. Next the Software License Agreement page appeared telling me to click Yes
to accept the agreement in order to install the Lexmark Printer drivers. I
accepted it and clicked Yes.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".

After failing to connect to this printer using the above method, I then
tried to connect to the printer from my XP laptop using another method, by
double clicking on the name of the Windows 98 machine in My Network Places
(i.e. the equivalent of Network Neighborhood in Windows 98). Here the shared
folder and shared printer of the Windows 98 machine was displayed. I then
double clicked on the
Lexmark printer displayed with a pipe, and it yielded the same Software
License Agreement as mentioned in step 7 above. More importantly, it
displayed the same horrible error message as in step 9 above.

Please note, I can successfully ping the Windows 98 machine from my Windows
XP laptop. Furthermore, I can also ping the default gateway from both
machines. As mentioned earlier, I can also access the shared folder on the
Windows 98 machine from my XP laptop. I can print locally from the Windows 98
machine but I can't print remotely from the XP machine. It is important to
note that the File and Printer sharing service for Microsoft Networks is also
installed on my Windows 98 machine and both check boxes are ticked in
relation to sharing my files and printer(s).

However, I want to make a very important point in relation to this problem.
I recently reinstalled my Windows 98 machine, and when I came around to
installing the service for File and Printer sharing for Microsoft Networks,
it requested me to insert the Windows 98 SE CD ROM. And when I clicked OK,
it came up with the following strange message: "Version Conflict, A file
being copied is older than the file currently on your computer." "It is
recommended that you keep your existing file: File name vserver.vxd (VSERVER
Virtual Device) Version 4.10.2224, Do you want to keep this file". Anyway, I
clicked OK as recommended. As a result, there was no copy over of files from
the Windows 98 CD. However, it still installed the service.

As this stage I have tried almost everything to overcome this problem of not
being able to print or connect to the printer attached to the Windows 98
machine from my Windows XP laptop. The most annoying thing about this matter
is that I was able to print remotely from my XP laptop in the past until such
time I recently reinstalled my Windows 98 machine. I think the problem or
fault may hinge from the VSERVER.vxd conflict error message encountered while
setting up the File and Printer service for Microsoft Networks. Perhaps, I
should have clicked No and not the recommended Yes when posed with the
question of keeping the existing VSERVER.vxd. On the other side, it could be
a fault with the printer even though I can print locally from it. The
reinstallation of Windows 98 and its drivers
along with the network driver went very smoothly. I can't think of anything
I did that could have caused this VSERVER.vxd conflict when installing the
File & Printer service. Please note that the VSERVER conflict message only
appears here when installing this File & Printer service for Microsoft
Networks and no where else - not even startup. The Windows 98 machine is
running very well apart from this print server issue of not allowing the XP
laptop to printer from its printer. By the way, the primary network login
for the Windows 98 machine in Network Properties is set at Windows login.
This was the setting used in the past as well when I was able to print
remotely from the XP laptop. I also tried changing the primary login to the
Client for Microsoft Networks in desperation but it yielded the same network
printing issue. Anyway, I do realise that the Microsoft client is more used
in a domain network.

To summarise, I can access the shared folder on the Windows 98 machine from
my Windows XP laptop but I can't access the shared printer on the Windows 98
machine from my Windows XP laptop. As you can gather from the long
description of this problem, being able to print remotely from my XP laptop
means alot to me as I am a DSL Internet subscriber. Please note that the
Windows 98 machine is always switched on when attempting to connect remotely
to the printer. Likewise, the printer is switched on. Please note also, I'm
not attempting to print remotely over the Internet as the Windows 98 and XP
laptop are in the same location and in the same workgroup network in my
house. The Windows XP firewall does not make any difference either to this
problem as I was able to print from my XP laptop in the past when this
firewall was enabled. I think the VSERVER.VXD conflict may have caused this
problem or some other installation setting on my Windows 98 machine.
Alternatively, there might be a small chance that some critical security
Windows update or patch in either XP or 98 could have jeopardised the print
sharing feature in Windows 98. I know for a fact from the printer error
message described in step 9 above did not arise from an incorrectly typed
printer name path as I browsed correctly to the right sharename and path.
Finally, my apologies for the long painful description but I had to cover
every angle in relation to this problem in order to assist peole reading this
to diagnose the problem and possibly resolve it. I included this post in the
Windows 98 rather than XP because I think the problem hinges from a
configuration in the 98 machine. Just to note also, I'm running Windows 98
SE and XP professional operating systems.

Anyway, I would really appreciate if somebody could suggest any possible
resolutions to this problem as I would like to be able to print again
remotely from my XP laptop via the Windows 98 machine connected to the
printer.

Thanks,

Martin Healy



  #2  
Old July 4th 05, 08:06 PM
Brian A.
external usenet poster
 
Posts: n/a
Default

"Martin Healy" wrote in message
...
snipped
I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows 98
machine and LEXMARK represents the share name of the printer attached to this
machine.


Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and
not Printer\\R9X3Q8\LEXMARK as typed above, correct?

7. Next the Software License Agreement page appeared telling me to click Yes
to accept the agreement in order to install the Lexmark Printer drivers. I
accepted it and clicked Yes.


I believe the next window should have been to select the printer as Default or
not.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".


Did you double check the path/printer?
Does the printer show in XP Settings Printers and Faxes as the Default?
What port is it using? Right click the printer in XP, click Properties Ports
tab.
Does the printer show in My Network Places Entire Network Microsoft Windows
Network Workgroup R9X3Q8?

snipped

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/



  #3  
Old July 4th 05, 08:06 PM posted to microsoft.public.win98.networking
Brian A.
External Usenet User
 
Posts: 748
Default Can't connect to my network printer

"Martin Healy" wrote in message
...
snipped
I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows 98
machine and LEXMARK represents the share name of the printer attached to this
machine.


Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and
not Printer\\R9X3Q8\LEXMARK as typed above, correct?

7. Next the Software License Agreement page appeared telling me to click Yes
to accept the agreement in order to install the Lexmark Printer drivers. I
accepted it and clicked Yes.


I believe the next window should have been to select the printer as Default or
not.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".


Did you double check the path/printer?
Does the printer show in XP Settings Printers and Faxes as the Default?
What port is it using? Right click the printer in XP, click Properties Ports
tab.
Does the printer show in My Network Places Entire Network Microsoft Windows
Network Workgroup R9X3Q8?

snipped

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/



  #4  
Old July 5th 05, 01:48 AM
jll
external usenet poster
 
Posts: n/a
Default

Another thing you might try is to install the printer drivers directly from
the LexMark CD. (I'm assuming you have one. If not down load from the
LexMark site and burn to a CD?)

"Martin Healy" wrote in message
...
I am running a small workgroup network where a Windows 98 desktop
machine and a Windows XP laptop machine are connected to a DSL router
that has a built-in or integrated switch. The windows 98 machine is
providing two main resources: A shared folder and a shared printer. The
printer
is directly connected to the Windows 98 machine. In other words the
printer
is
connected locally to the Windows 98 machine. The Windows 98 machine has a
private IP address of 192.168.1.1 /24 and the XP laptop has a IP address
of
192.168.1.2 /24. The default gateway on both machines is 192.168.1.254
/24.

I can access the Internet from both machines. Furthermore, I can access
the
shared folder on the Windows 98 machine from my Windows XP laptop.
However,
my problem is that I cannot connect to the printer attached to the Windows
98
machine from my Windows XP machine.

I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the
remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows
98
machine and LEXMARK represents the share name of the printer attached to
this
machine.

7. Next the Software License Agreement page appeared telling me to click
Yes
to accept the agreement in order to install the Lexmark Printer drivers.
I
accepted it and clicked Yes.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to
the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".

After failing to connect to this printer using the above method, I then
tried to connect to the printer from my XP laptop using another method, by
double clicking on the name of the Windows 98 machine in My Network Places
(i.e. the equivalent of Network Neighborhood in Windows 98). Here the
shared
folder and shared printer of the Windows 98 machine was displayed. I then
double clicked on the
Lexmark printer displayed with a pipe, and it yielded the same Software
License Agreement as mentioned in step 7 above. More importantly, it
displayed the same horrible error message as in step 9 above.

Please note, I can successfully ping the Windows 98 machine from my
Windows
XP laptop. Furthermore, I can also ping the default gateway from both
machines. As mentioned earlier, I can also access the shared folder on the
Windows 98 machine from my XP laptop. I can print locally from the Windows
98
machine but I can't print remotely from the XP machine. It is important
to
note that the File and Printer sharing service for Microsoft Networks is
also
installed on my Windows 98 machine and both check boxes are ticked in
relation to sharing my files and printer(s).

However, I want to make a very important point in relation to this
problem.
I recently reinstalled my Windows 98 machine, and when I came around to
installing the service for File and Printer sharing for Microsoft
Networks,
it requested me to insert the Windows 98 SE CD ROM. And when I clicked
OK,
it came up with the following strange message: "Version Conflict, A file
being copied is older than the file currently on your computer." "It is
recommended that you keep your existing file: File name vserver.vxd
(VSERVER
Virtual Device) Version 4.10.2224, Do you want to keep this file".
Anyway, I
clicked OK as recommended. As a result, there was no copy over of files
from
the Windows 98 CD. However, it still installed the service.

As this stage I have tried almost everything to overcome this problem of
not
being able to print or connect to the printer attached to the Windows 98
machine from my Windows XP laptop. The most annoying thing about this
matter
is that I was able to print remotely from my XP laptop in the past until
such
time I recently reinstalled my Windows 98 machine. I think the problem or
fault may hinge from the VSERVER.vxd conflict error message encountered
while
setting up the File and Printer service for Microsoft Networks. Perhaps,
I
should have clicked No and not the recommended Yes when posed with the
question of keeping the existing VSERVER.vxd. On the other side, it could
be
a fault with the printer even though I can print locally from it. The
reinstallation of Windows 98 and its drivers
along with the network driver went very smoothly. I can't think of
anything
I did that could have caused this VSERVER.vxd conflict when installing the
File & Printer service. Please note that the VSERVER conflict message
only
appears here when installing this File & Printer service for Microsoft
Networks and no where else - not even startup. The Windows 98 machine is
running very well apart from this print server issue of not allowing the
XP
laptop to printer from its printer. By the way, the primary network login
for the Windows 98 machine in Network Properties is set at Windows login.
This was the setting used in the past as well when I was able to print
remotely from the XP laptop. I also tried changing the primary login to
the
Client for Microsoft Networks in desperation but it yielded the same
network
printing issue. Anyway, I do realise that the Microsoft client is more
used
in a domain network.

To summarise, I can access the shared folder on the Windows 98 machine
from
my Windows XP laptop but I can't access the shared printer on the Windows
98
machine from my Windows XP laptop. As you can gather from the long
description of this problem, being able to print remotely from my XP
laptop
means alot to me as I am a DSL Internet subscriber. Please note that the
Windows 98 machine is always switched on when attempting to connect
remotely
to the printer. Likewise, the printer is switched on. Please note also,
I'm
not attempting to print remotely over the Internet as the Windows 98 and
XP
laptop are in the same location and in the same workgroup network in my
house. The Windows XP firewall does not make any difference either to
this
problem as I was able to print from my XP laptop in the past when this
firewall was enabled. I think the VSERVER.VXD conflict may have caused
this
problem or some other installation setting on my Windows 98 machine.
Alternatively, there might be a small chance that some critical security
Windows update or patch in either XP or 98 could have jeopardised the
print
sharing feature in Windows 98. I know for a fact from the printer error
message described in step 9 above did not arise from an incorrectly typed
printer name path as I browsed correctly to the right sharename and path.
Finally, my apologies for the long painful description but I had to cover
every angle in relation to this problem in order to assist peole reading
this
to diagnose the problem and possibly resolve it. I included this post in
the
Windows 98 rather than XP because I think the problem hinges from a
configuration in the 98 machine. Just to note also, I'm running Windows
98
SE and XP professional operating systems.

Anyway, I would really appreciate if somebody could suggest any possible
resolutions to this problem as I would like to be able to print again
remotely from my XP laptop via the Windows 98 machine connected to the
printer.

Thanks,

Martin Healy





  #5  
Old July 5th 05, 01:48 AM posted to microsoft.public.win98.networking
jll
external usenet poster
 
Posts: 1
Default Can't connect to my network printer

Another thing you might try is to install the printer drivers directly from
the LexMark CD. (I'm assuming you have one. If not down load from the
LexMark site and burn to a CD?)

"Martin Healy" wrote in message
...
I am running a small workgroup network where a Windows 98 desktop
machine and a Windows XP laptop machine are connected to a DSL router
that has a built-in or integrated switch. The windows 98 machine is
providing two main resources: A shared folder and a shared printer. The
printer
is directly connected to the Windows 98 machine. In other words the
printer
is
connected locally to the Windows 98 machine. The Windows 98 machine has a
private IP address of 192.168.1.1 /24 and the XP laptop has a IP address
of
192.168.1.2 /24. The default gateway on both machines is 192.168.1.254
/24.

I can access the Internet from both machines. Furthermore, I can access
the
shared folder on the Windows 98 machine from my Windows XP laptop.
However,
my problem is that I cannot connect to the printer attached to the Windows
98
machine from my Windows XP machine.

I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the
remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows
98
machine and LEXMARK represents the share name of the printer attached to
this
machine.

7. Next the Software License Agreement page appeared telling me to click
Yes
to accept the agreement in order to install the Lexmark Printer drivers.
I
accepted it and clicked Yes.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to
the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".

After failing to connect to this printer using the above method, I then
tried to connect to the printer from my XP laptop using another method, by
double clicking on the name of the Windows 98 machine in My Network Places
(i.e. the equivalent of Network Neighborhood in Windows 98). Here the
shared
folder and shared printer of the Windows 98 machine was displayed. I then
double clicked on the
Lexmark printer displayed with a pipe, and it yielded the same Software
License Agreement as mentioned in step 7 above. More importantly, it
displayed the same horrible error message as in step 9 above.

Please note, I can successfully ping the Windows 98 machine from my
Windows
XP laptop. Furthermore, I can also ping the default gateway from both
machines. As mentioned earlier, I can also access the shared folder on the
Windows 98 machine from my XP laptop. I can print locally from the Windows
98
machine but I can't print remotely from the XP machine. It is important
to
note that the File and Printer sharing service for Microsoft Networks is
also
installed on my Windows 98 machine and both check boxes are ticked in
relation to sharing my files and printer(s).

However, I want to make a very important point in relation to this
problem.
I recently reinstalled my Windows 98 machine, and when I came around to
installing the service for File and Printer sharing for Microsoft
Networks,
it requested me to insert the Windows 98 SE CD ROM. And when I clicked
OK,
it came up with the following strange message: "Version Conflict, A file
being copied is older than the file currently on your computer." "It is
recommended that you keep your existing file: File name vserver.vxd
(VSERVER
Virtual Device) Version 4.10.2224, Do you want to keep this file".
Anyway, I
clicked OK as recommended. As a result, there was no copy over of files
from
the Windows 98 CD. However, it still installed the service.

As this stage I have tried almost everything to overcome this problem of
not
being able to print or connect to the printer attached to the Windows 98
machine from my Windows XP laptop. The most annoying thing about this
matter
is that I was able to print remotely from my XP laptop in the past until
such
time I recently reinstalled my Windows 98 machine. I think the problem or
fault may hinge from the VSERVER.vxd conflict error message encountered
while
setting up the File and Printer service for Microsoft Networks. Perhaps,
I
should have clicked No and not the recommended Yes when posed with the
question of keeping the existing VSERVER.vxd. On the other side, it could
be
a fault with the printer even though I can print locally from it. The
reinstallation of Windows 98 and its drivers
along with the network driver went very smoothly. I can't think of
anything
I did that could have caused this VSERVER.vxd conflict when installing the
File & Printer service. Please note that the VSERVER conflict message
only
appears here when installing this File & Printer service for Microsoft
Networks and no where else - not even startup. The Windows 98 machine is
running very well apart from this print server issue of not allowing the
XP
laptop to printer from its printer. By the way, the primary network login
for the Windows 98 machine in Network Properties is set at Windows login.
This was the setting used in the past as well when I was able to print
remotely from the XP laptop. I also tried changing the primary login to
the
Client for Microsoft Networks in desperation but it yielded the same
network
printing issue. Anyway, I do realise that the Microsoft client is more
used
in a domain network.

To summarise, I can access the shared folder on the Windows 98 machine
from
my Windows XP laptop but I can't access the shared printer on the Windows
98
machine from my Windows XP laptop. As you can gather from the long
description of this problem, being able to print remotely from my XP
laptop
means alot to me as I am a DSL Internet subscriber. Please note that the
Windows 98 machine is always switched on when attempting to connect
remotely
to the printer. Likewise, the printer is switched on. Please note also,
I'm
not attempting to print remotely over the Internet as the Windows 98 and
XP
laptop are in the same location and in the same workgroup network in my
house. The Windows XP firewall does not make any difference either to
this
problem as I was able to print from my XP laptop in the past when this
firewall was enabled. I think the VSERVER.VXD conflict may have caused
this
problem or some other installation setting on my Windows 98 machine.
Alternatively, there might be a small chance that some critical security
Windows update or patch in either XP or 98 could have jeopardised the
print
sharing feature in Windows 98. I know for a fact from the printer error
message described in step 9 above did not arise from an incorrectly typed
printer name path as I browsed correctly to the right sharename and path.
Finally, my apologies for the long painful description but I had to cover
every angle in relation to this problem in order to assist peole reading
this
to diagnose the problem and possibly resolve it. I included this post in
the
Windows 98 rather than XP because I think the problem hinges from a
configuration in the 98 machine. Just to note also, I'm running Windows
98
SE and XP professional operating systems.

Anyway, I would really appreciate if somebody could suggest any possible
resolutions to this problem as I would like to be able to print again
remotely from my XP laptop via the Windows 98 machine connected to the
printer.

Thanks,

Martin Healy





  #6  
Old July 6th 05, 03:17 PM
Martin Healy
external usenet poster
 
Posts: n/a
Default

Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK
and
not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that
\\R9X3Q8\LEXMARK appears within the text box and printer appears outside the
box as Printer: as normal in Print Wizard. Anyway, the queue name or path
name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could
browse for the shared printer on the Windows 98 machine from my XP laptop
under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and
then double clicking on the Lexmark printer which has a pipe at the end of
it, signifying a network printer. Therefore, Yes the printer does show up in
My Network Places Entire Network Microsoft Windows Network Workgroup
R9X3Q8.

The printer port setting for the shared Lexmark Printer on the Windows 98
machines shows up as LPT1: (Printer Port) in Printer Properties and the
sharename is displayed as LEXMARK. Please note that (Printer Port) is
actually highlighted as well and not just typed by me. Should the printer
port setting read LPT1 only and not LPT1: (Printer Port).

Because I can't connect to the shared printer over the LAN, the printer does
not show in XP Settings Printers and Faxes. However, as mentioned
already, the shared printer does show in My Network Places Entire Network
Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double
click on the shared printer in My Network Places, it eventually leads to the
same error: "Windows cannot connect to the printer. Either the printer name
was typed incorrectly or the specified printer has lost its connection to the
server". This error message also occurs using the Add Printer method.

With regard to you final clarification, the window referring to selecting
the printer as Default or not, does not appear after Software License
Agreement acceptance window. Please see steps 7 - 9 again in original
message.

I'm wondering did the conflict VSERVER.vxd error have anything to do with my
problem when installing the File and Printer service for Microsoft Networks.
This came up with this strange message after inserting the Windows 98 SE CD:
"Version Conflict, A file being copied is older than the file currently on
your computer." "It is recommended that you keep your existing file: File
name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to
keep this file". I clicked Yes at the time.

Unless of course, the blame is with my printer. However, I can print
locally from my Windows 98 machine. Please note again, that I was able to
print remotely from my XP laptop in the past under such time as I recently
reinstalled my Windows 98 machine. I have being setting up network printers
for along time now and I have never come across this problem. The problem
may be due to the vserver.vxd conflict or some new recent window update
security patches that were applied which has upset this printer sharing or
interoperability between XP and 98.

When I was installing the drivers for the Lexmark Z52 printer on my Windows
98 machine, the PC did hang or freeze temporarily during a portion of the
installation, but I was still was able to proceed and complete the
installation by ending a certain task (Upload Calender Notes) that wasn't
responding at the time. This was a fault with Lexmark and not Microsoft.
Anyway, I can print locally from my Windows 98 machine but not remotely from
my XP laptop.

At the end of the day, I still can't connect to the shared printer on the
Windows 98 machine from my XP laptop even though I can connect to or access
the shared folder on the Windows 98 machine from the Windows XP laptop.

Please help me with this problem. I could install the Lemark drivers
directly on the XP laptop and connect it to the printer anytime I wanted to
print from the laptop but I'm not satisified with this as I want to be able
to print remotely from it like in the past. It worked in the past, so I feel
it should work again. Please advise me if I should redirect this problem to
the Windows 98 Printing newsgroup section instead. I posted the problem here
as I felt it was more of a Windows 98 networking issue.

Anyway, I would appreciate any suggestions that would solve this irrating
problem.

Thanks,

Martin Healy














"Brian A." wrote:

"Martin Healy" wrote in message
...
snipped
I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows 98
machine and LEXMARK represents the share name of the printer attached to this
machine.


Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and
not Printer\\R9X3Q8\LEXMARK as typed above, correct?

7. Next the Software License Agreement page appeared telling me to click Yes
to accept the agreement in order to install the Lexmark Printer drivers. I
accepted it and clicked Yes.


I believe the next window should have been to select the printer as Default or
not.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".


Did you double check the path/printer?
Does the printer show in XP Settings Printers and Faxes as the Default?
What port is it using? Right click the printer in XP, click Properties Ports
tab.
Does the printer show in My Network Places Entire Network Microsoft Windows
Network Workgroup R9X3Q8?

snipped

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/




  #7  
Old July 6th 05, 03:17 PM posted to microsoft.public.win98.networking
Martin Healy
external usenet poster
 
Posts: 9
Default Can't connect to my network printer

Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK
and
not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that
\\R9X3Q8\LEXMARK appears within the text box and printer appears outside the
box as Printer: as normal in Print Wizard. Anyway, the queue name or path
name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could
browse for the shared printer on the Windows 98 machine from my XP laptop
under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and
then double clicking on the Lexmark printer which has a pipe at the end of
it, signifying a network printer. Therefore, Yes the printer does show up in
My Network Places Entire Network Microsoft Windows Network Workgroup
R9X3Q8.

The printer port setting for the shared Lexmark Printer on the Windows 98
machines shows up as LPT1: (Printer Port) in Printer Properties and the
sharename is displayed as LEXMARK. Please note that (Printer Port) is
actually highlighted as well and not just typed by me. Should the printer
port setting read LPT1 only and not LPT1: (Printer Port).

Because I can't connect to the shared printer over the LAN, the printer does
not show in XP Settings Printers and Faxes. However, as mentioned
already, the shared printer does show in My Network Places Entire Network
Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double
click on the shared printer in My Network Places, it eventually leads to the
same error: "Windows cannot connect to the printer. Either the printer name
was typed incorrectly or the specified printer has lost its connection to the
server". This error message also occurs using the Add Printer method.

With regard to you final clarification, the window referring to selecting
the printer as Default or not, does not appear after Software License
Agreement acceptance window. Please see steps 7 - 9 again in original
message.

I'm wondering did the conflict VSERVER.vxd error have anything to do with my
problem when installing the File and Printer service for Microsoft Networks.
This came up with this strange message after inserting the Windows 98 SE CD:
"Version Conflict, A file being copied is older than the file currently on
your computer." "It is recommended that you keep your existing file: File
name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to
keep this file". I clicked Yes at the time.

Unless of course, the blame is with my printer. However, I can print
locally from my Windows 98 machine. Please note again, that I was able to
print remotely from my XP laptop in the past under such time as I recently
reinstalled my Windows 98 machine. I have being setting up network printers
for along time now and I have never come across this problem. The problem
may be due to the vserver.vxd conflict or some new recent window update
security patches that were applied which has upset this printer sharing or
interoperability between XP and 98.

When I was installing the drivers for the Lexmark Z52 printer on my Windows
98 machine, the PC did hang or freeze temporarily during a portion of the
installation, but I was still was able to proceed and complete the
installation by ending a certain task (Upload Calender Notes) that wasn't
responding at the time. This was a fault with Lexmark and not Microsoft.
Anyway, I can print locally from my Windows 98 machine but not remotely from
my XP laptop.

At the end of the day, I still can't connect to the shared printer on the
Windows 98 machine from my XP laptop even though I can connect to or access
the shared folder on the Windows 98 machine from the Windows XP laptop.

Please help me with this problem. I could install the Lemark drivers
directly on the XP laptop and connect it to the printer anytime I wanted to
print from the laptop but I'm not satisified with this as I want to be able
to print remotely from it like in the past. It worked in the past, so I feel
it should work again. Please advise me if I should redirect this problem to
the Windows 98 Printing newsgroup section instead. I posted the problem here
as I felt it was more of a Windows 98 networking issue.

Anyway, I would appreciate any suggestions that would solve this irrating
problem.

Thanks,

Martin Healy














"Brian A." wrote:

"Martin Healy" wrote in message
...
snipped
I have carried out the following steps on my Windows XP laptop in order to
connect to this network printer:

1. Selected Printer and Faxes from the XP startup menu.

2. Clicked Add Printer

3. In the subsequent Add Printer Wizard, I selected the option: "A network
printer
or a printer attached to another computer.

4. Then I choosed the Browse option and clicked Next.

5. From here I was successfully able to browse to the printer by clicking
Workgroup
under Microsoft Windows Network, then double clicking the name of the remote
Windows 98 machine and then clicking the name of the printer.

6. After completing this step 5, the network queue name or UNC of the
printer was displayed in the box above as: Printer\\R9X3Q8\LEXMARK. Then I
clicked Next. Please note that R9X3Q8 represents the name of the Windows 98
machine and LEXMARK represents the share name of the printer attached to this
machine.


Just to be sure, the actual printer path/name displayed as \\R9X3Q8\LEXMARK and
not Printer\\R9X3Q8\LEXMARK as typed above, correct?

7. Next the Software License Agreement page appeared telling me to click Yes
to accept the agreement in order to install the Lexmark Printer drivers. I
accepted it and clicked Yes.


I believe the next window should have been to select the printer as Default or
not.

8. Then the following message was displayed: "To complete setup of this
printer, please restart Windows after Add Printer installation has
completed". I click OK in this message box.

9. Then this horrible error message appeared: "Windows cannot connect to the
printer. Either the printer name was typed incorrectly or the specified
printer has lost its connection to the server".


Did you double check the path/printer?
Does the printer show in XP Settings Printers and Faxes as the Default?
What port is it using? Right click the printer in XP, click Properties Ports
tab.
Does the printer show in My Network Places Entire Network Microsoft Windows
Network Workgroup R9X3Q8?

snipped

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/




  #8  
Old July 6th 05, 10:35 PM
Brian A.
external usenet poster
 
Posts: n/a
Default

"Martin Healy" wrote in message
...
Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK
and
not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that
\\R9X3Q8\LEXMARK appears within the text box and printer appears outside the
box as Printer: as normal in Print Wizard. Anyway, the queue name or path
name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could
browse for the shared printer on the Windows 98 machine from my XP laptop
under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and
then double clicking on the Lexmark printer which has a pipe at the end of
it, signifying a network printer. Therefore, Yes the printer does show up in
My Network Places Entire Network Microsoft Windows Network Workgroup
R9X3Q8.


Sorry, I misread the browse part.

The printer port setting for the shared Lexmark Printer on the Windows 98
machines shows up as LPT1: (Printer Port) in Printer Properties and the
sharename is displayed as LEXMARK. Please note that (Printer Port) is
actually highlighted as well and not just typed by me. Should the printer
port setting read LPT1 only and not LPT1: (Printer Port).


It reads as it should. I don't believe it's an issue on the 98 end but on the
XP end, that's where I wanted to know which port it was using. However, if you
can't access the printers properties on from XP, it's a moot moment.

Because I can't connect to the shared printer over the LAN, the printer does
not show in XP Settings Printers and Faxes.


It should show even with the 98 machine shutdown and that may be part of or
where the issue is. Have you tried Adding a Printer and installing it's drivers
from within print/fax?
With the 98 machine shut down and opening Print/fax in XP, the printer shows and
a connection is attempted. The status column will show "Opening", and then
change to "Printer not found on server, unable to connect". If the 98 machine is
on it will change from Opening to Ready.

I'll hold off on anything further until after any results by adding a printer.
The rest of your response I have kept below in the event someone else chimes in.
The older posts I have snipped from this response to keep the size down.

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/




However, as mentioned
already, the shared printer does show in My Network Places Entire Network
Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double
click on the shared printer in My Network Places, it eventually leads to the
same error: "Windows cannot connect to the printer. Either the printer name
was typed incorrectly or the specified printer has lost its connection to the
server". This error message also occurs using the Add Printer method.

With regard to you final clarification, the window referring to selecting
the printer as Default or not, does not appear after Software License
Agreement acceptance window. Please see steps 7 - 9 again in original
message.

I'm wondering did the conflict VSERVER.vxd error have anything to do with my
problem when installing the File and Printer service for Microsoft Networks.
This came up with this strange message after inserting the Windows 98 SE CD:
"Version Conflict, A file being copied is older than the file currently on
your computer." "It is recommended that you keep your existing file: File
name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to
keep this file". I clicked Yes at the time.

Unless of course, the blame is with my printer. However, I can print
locally from my Windows 98 machine. Please note again, that I was able to
print remotely from my XP laptop in the past under such time as I recently
reinstalled my Windows 98 machine. I have being setting up network printers
for along time now and I have never come across this problem. The problem
may be due to the vserver.vxd conflict or some new recent window update
security patches that were applied which has upset this printer sharing or
interoperability between XP and 98.

When I was installing the drivers for the Lexmark Z52 printer on my Windows
98 machine, the PC did hang or freeze temporarily during a portion of the
installation, but I was still was able to proceed and complete the
installation by ending a certain task (Upload Calender Notes) that wasn't
responding at the time. This was a fault with Lexmark and not Microsoft.
Anyway, I can print locally from my Windows 98 machine but not remotely from
my XP laptop.

At the end of the day, I still can't connect to the shared printer on the
Windows 98 machine from my XP laptop even though I can connect to or access
the shared folder on the Windows 98 machine from the Windows XP laptop.

Please help me with this problem. I could install the Lemark drivers
directly on the XP laptop and connect it to the printer anytime I wanted to
print from the laptop but I'm not satisified with this as I want to be able
to print remotely from it like in the past. It worked in the past, so I feel
it should work again. Please advise me if I should redirect this problem to
the Windows 98 Printing newsgroup section instead. I posted the problem here
as I felt it was more of a Windows 98 networking issue.

Anyway, I would appreciate any suggestions that would solve this irrating
problem.

Thanks,

Martin Healy


  #9  
Old July 6th 05, 10:35 PM posted to microsoft.public.win98.networking
Brian A.
External Usenet User
 
Posts: 748
Default Can't connect to my network printer

"Martin Healy" wrote in message
...
Thanks for your response first of all. With regard to your clarification
question; the printer path name is displayed definitely as \\R9X3Q8\LEXMARK
and
not Printer\\R9X3Q8\LEXMARK. Sorry for the confusion, it is just that
\\R9X3Q8\LEXMARK appears within the text box and printer appears outside the
box as Printer: as normal in Print Wizard. Anyway, the queue name or path
name is definitely \\R9X3Q8\LEXMARK. Besides, I also mentioned that I could
browse for the shared printer on the Windows 98 machine from my XP laptop
under My Network Places, Microsoft Windows Network, Workgroup, R9X3Q8 and
then double clicking on the Lexmark printer which has a pipe at the end of
it, signifying a network printer. Therefore, Yes the printer does show up in
My Network Places Entire Network Microsoft Windows Network Workgroup
R9X3Q8.


Sorry, I misread the browse part.

The printer port setting for the shared Lexmark Printer on the Windows 98
machines shows up as LPT1: (Printer Port) in Printer Properties and the
sharename is displayed as LEXMARK. Please note that (Printer Port) is
actually highlighted as well and not just typed by me. Should the printer
port setting read LPT1 only and not LPT1: (Printer Port).


It reads as it should. I don't believe it's an issue on the 98 end but on the
XP end, that's where I wanted to know which port it was using. However, if you
can't access the printers properties on from XP, it's a moot moment.

Because I can't connect to the shared printer over the LAN, the printer does
not show in XP Settings Printers and Faxes.


It should show even with the 98 machine shutdown and that may be part of or
where the issue is. Have you tried Adding a Printer and installing it's drivers
from within print/fax?
With the 98 machine shut down and opening Print/fax in XP, the printer shows and
a connection is attempted. The status column will show "Opening", and then
change to "Printer not found on server, unable to connect". If the 98 machine is
on it will change from Opening to Ready.

I'll hold off on anything further until after any results by adding a printer.
The rest of your response I have kept below in the event someone else chimes in.
The older posts I have snipped from this response to keep the size down.

--

Brian A. Sesko
{ MS MVP_Shell/User }
Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm
http://basconotw.mvps.org/




However, as mentioned
already, the shared printer does show in My Network Places Entire Network
Microsoft Windows Network Workgroup R9X3Q8 Lexmark. Also, if I double
click on the shared printer in My Network Places, it eventually leads to the
same error: "Windows cannot connect to the printer. Either the printer name
was typed incorrectly or the specified printer has lost its connection to the
server". This error message also occurs using the Add Printer method.

With regard to you final clarification, the window referring to selecting
the printer as Default or not, does not appear after Software License
Agreement acceptance window. Please see steps 7 - 9 again in original
message.

I'm wondering did the conflict VSERVER.vxd error have anything to do with my
problem when installing the File and Printer service for Microsoft Networks.
This came up with this strange message after inserting the Windows 98 SE CD:
"Version Conflict, A file being copied is older than the file currently on
your computer." "It is recommended that you keep your existing file: File
name vserver.vxd (VSERVER Virtual Device) Version 4.10.2224, Do you want to
keep this file". I clicked Yes at the time.

Unless of course, the blame is with my printer. However, I can print
locally from my Windows 98 machine. Please note again, that I was able to
print remotely from my XP laptop in the past under such time as I recently
reinstalled my Windows 98 machine. I have being setting up network printers
for along time now and I have never come across this problem. The problem
may be due to the vserver.vxd conflict or some new recent window update
security patches that were applied which has upset this printer sharing or
interoperability between XP and 98.

When I was installing the drivers for the Lexmark Z52 printer on my Windows
98 machine, the PC did hang or freeze temporarily during a portion of the
installation, but I was still was able to proceed and complete the
installation by ending a certain task (Upload Calender Notes) that wasn't
responding at the time. This was a fault with Lexmark and not Microsoft.
Anyway, I can print locally from my Windows 98 machine but not remotely from
my XP laptop.

At the end of the day, I still can't connect to the shared printer on the
Windows 98 machine from my XP laptop even though I can connect to or access
the shared folder on the Windows 98 machine from the Windows XP laptop.

Please help me with this problem. I could install the Lemark drivers
directly on the XP laptop and connect it to the printer anytime I wanted to
print from the laptop but I'm not satisified with this as I want to be able
to print remotely from it like in the past. It worked in the past, so I feel
it should work again. Please advise me if I should redirect this problem to
the Windows 98 Printing newsgroup section instead. I posted the problem here
as I felt it was more of a Windows 98 networking issue.

Anyway, I would appreciate any suggestions that would solve this irrating
problem.

Thanks,

Martin Healy


 




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