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Registry changes



 
 
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  #1  
Old August 13th 04, 07:23 AM
Moir
external usenet poster
 
Posts: n/a
Default Registry changes

A friend has asked me to "fix" her old Compaq Presario 3000 (about early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs (Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall one of
these via its own uninstall routine and not able to fully uninstall via the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the computer
is looking for Symevnt.386. Hitting the Enter key allows the computer to
complete its boot successfully. After a "search" in the Registry I have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that refer to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that made no
difference.
Thanks for any help.








  #2  
Old August 13th 04, 07:46 AM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default Registry changes

Go to the Norton site and get whatever version is required of their own "clean
up" utility. Their software is so notoriously difficult to uninstall and clean
out that they make special apps to do it for you. It's not an easy chore to
accomplish, otherwise. In fact, I'd say it's near impossible unless you're a
true expert.

Also, the actual startup entry you're looking for is, I think, more likely to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs (Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall one of
these via its own uninstall routine and not able to fully uninstall via the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the computer
is looking for Symevnt.386. Hitting the Enter key allows the computer to
complete its boot successfully. After a "search" in the Registry I have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that refer to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that made no
difference.
Thanks for any help.









  #3  
Old August 13th 04, 10:18 AM
Moir
external usenet poster
 
Posts: n/a
Default Registry changes

Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the System.ini file
or the registry. Following your advice I also checked the Win.ini file and
there is nothing in either win or system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that a "manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of their own

"clean
up" utility. Their software is so notoriously difficult to uninstall and

clean
out that they make special apps to do it for you. It's not an easy chore

to
accomplish, otherwise. In fact, I'd say it's near impossible unless you're

a
true expert.

Also, the actual startup entry you're looking for is, I think, more likely

to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs (Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall one of
these via its own uninstall routine and not able to fully uninstall via

the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the

computer
is looking for Symevnt.386. Hitting the Enter key allows the computer to
complete its boot successfully. After a "search" in the Registry I have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that refer

to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that

made no
difference.
Thanks for any help.











  #4  
Old August 13th 04, 10:40 AM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default Registry changes

No, unfortunately I can't give you manual instructions. I'd always heard good
things about Norton's clean-up tools. I've used them several times with no ill
effect. Unfortunately, it appears as if their site has made finding these things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and elsewhere, using
various names, that *I* would be hard pressed to clean up after Norton. Worse
yet, "your" versions are so old, now, that specific Support for then is
unavailable (at least, I can't find it.) The messages you are getting appear to
refer more to Live Update than to the specific programs, and I suspect that that
is where your primary problem is. Live Update for Norton/Symantec products is
installed separately--has it's own uninstaller. All I can suggest is what little
I've found at their website--reinstall the apps and then try uninstalling again.

I have both of the programs you're speaking of (in my pile of stuff) and given
time, I could come up with some answers, but I'm just a bit too busy at this
time and not really in a place where I can devote a test installation to it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the System.ini file
or the registry. Following your advice I also checked the Win.ini file and
there is nothing in either win or system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that a "manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of their own

"clean
up" utility. Their software is so notoriously difficult to uninstall and

clean
out that they make special apps to do it for you. It's not an easy chore

to
accomplish, otherwise. In fact, I'd say it's near impossible unless you're

a
true expert.

Also, the actual startup entry you're looking for is, I think, more likely

to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs (Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall one of
these via its own uninstall routine and not able to fully uninstall via

the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the

computer
is looking for Symevnt.386. Hitting the Enter key allows the computer to
complete its boot successfully. After a "search" in the Registry I have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that refer

to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that

made no
difference.
Thanks for any help.












  #5  
Old August 13th 04, 12:05 PM
Moir
external usenet poster
 
Posts: n/a
Default Registry changes

Thanks again Gary. I have gone into the registry and deleted the reference
to the symevent.386 but still get the same boot up DOS message!?

I will re-install the "bloody" application and then try to uninstall it and
your correct that their site does not seem to have any reference to this
"problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd always heard

good
things about Norton's clean-up tools. I've used them several times with no

ill
effect. Unfortunately, it appears as if their site has made finding these

things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and elsewhere, using
various names, that *I* would be hard pressed to clean up after Norton.

Worse
yet, "your" versions are so old, now, that specific Support for then is
unavailable (at least, I can't find it.) The messages you are getting

appear to
refer more to Live Update than to the specific programs, and I suspect

that that
is where your primary problem is. Live Update for Norton/Symantec products

is
installed separately--has it's own uninstaller. All I can suggest is what

little
I've found at their website--reinstall the apps and then try uninstalling

again.

I have both of the programs you're speaking of (in my pile of stuff) and

given
time, I could come up with some answers, but I'm just a bit too busy at

this
time and not really in a place where I can devote a test installation to

it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the System.ini

file
or the registry. Following your advice I also checked the Win.ini file

and
there is nothing in either win or system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that a

"manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of their

own
"clean
up" utility. Their software is so notoriously difficult to uninstall

and
clean
out that they make special apps to do it for you. It's not an easy

chore
to
accomplish, otherwise. In fact, I'd say it's near impossible unless

you're
a
true expert.

Also, the actual startup entry you're looking for is, I think, more

likely
to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about

early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs

(Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall

one of
these via its own uninstall routine and not able to fully uninstall

via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the

computer
is looking for Symevnt.386. Hitting the Enter key allows the

computer to
complete its boot successfully. After a "search" in the Registry I

have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that

refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that

made no
difference.
Thanks for any help.














  #6  
Old August 13th 04, 12:29 PM
Alan Edwards
external usenet poster
 
Posts: n/a
Default Registry changes

What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and see if
there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the reference
to the symevent.386 but still get the same boot up DOS message!?

I will re-install the "bloody" application and then try to uninstall it and
your correct that their site does not seem to have any reference to this
"problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd always heard

good
things about Norton's clean-up tools. I've used them several times with no

ill
effect. Unfortunately, it appears as if their site has made finding these

things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and elsewhere, using
various names, that *I* would be hard pressed to clean up after Norton.

Worse
yet, "your" versions are so old, now, that specific Support for then is
unavailable (at least, I can't find it.) The messages you are getting

appear to
refer more to Live Update than to the specific programs, and I suspect

that that
is where your primary problem is. Live Update for Norton/Symantec products

is
installed separately--has it's own uninstaller. All I can suggest is what

little
I've found at their website--reinstall the apps and then try uninstalling

again.

I have both of the programs you're speaking of (in my pile of stuff) and

given
time, I could come up with some answers, but I'm just a bit too busy at

this
time and not really in a place where I can devote a test installation to

it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the System.ini

file
or the registry. Following your advice I also checked the Win.ini file

and
there is nothing in either win or system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that a

"manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of their

own
"clean
up" utility. Their software is so notoriously difficult to uninstall

and
clean
out that they make special apps to do it for you. It's not an easy

chore
to
accomplish, otherwise. In fact, I'd say it's near impossible unless

you're
a
true expert.

Also, the actual startup entry you're looking for is, I think, more

likely
to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about

early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs

(Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall

one of
these via its own uninstall routine and not able to fully uninstall

via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that the
computer
is looking for Symevnt.386. Hitting the Enter key allows the

computer to
complete its boot successfully. After a "search" in the Registry I

have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that

refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but that
made no
difference.
Thanks for any help.














  #7  
Old August 13th 04, 01:37 PM
Moir
external usenet poster
 
Posts: n/a
Default Registry changes

Thanks Alan - will try that in the morning ('tis late night here, down
under)............
Will post what happens.



"Alan Edwards" wrote in message
...
What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and see if
there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

...Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the

reference
to the symevent.386 but still get the same boot up DOS message!?

I will re-install the "bloody" application and then try to uninstall it

and
your correct that their site does not seem to have any reference to this
"problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd always

heard
good
things about Norton's clean-up tools. I've used them several times with

no
ill
effect. Unfortunately, it appears as if their site has made finding

these
things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and elsewhere,

using
various names, that *I* would be hard pressed to clean up after Norton.

Worse
yet, "your" versions are so old, now, that specific Support for then is
unavailable (at least, I can't find it.) The messages you are getting

appear to
refer more to Live Update than to the specific programs, and I suspect

that that
is where your primary problem is. Live Update for Norton/Symantec

products
is
installed separately--has it's own uninstaller. All I can suggest is

what
little
I've found at their website--reinstall the apps and then try

uninstalling
again.

I have both of the programs you're speaking of (in my pile of stuff)

and
given
time, I could come up with some answers, but I'm just a bit too busy at

this
time and not really in a place where I can devote a test installation

to
it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the System.ini

file
or the registry. Following your advice I also checked the Win.ini

file
and
there is nothing in either win or system.ini files only in the

registry.

I am very reluctant to try Symantec/Norton and was thinking that a

"manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of their

own
"clean
up" utility. Their software is so notoriously difficult to

uninstall
and
clean
out that they make special apps to do it for you. It's not an easy

chore
to
accomplish, otherwise. In fact, I'd say it's near impossible unless

you're
a
true expert.

Also, the actual startup entry you're looking for is, I think, more

likely
to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000

(about
early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs

(Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall

one of
these via its own uninstall routine and not able to fully

uninstall
via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that

the
computer
is looking for Symevnt.386. Hitting the Enter key allows the

computer to
complete its boot successfully. After a "search" in the Registry

I
have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS

that
refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but

that
made no
difference.
Thanks for any help.
















  #8  
Old August 13th 04, 03:12 PM
Roger Fink
external usenet poster
 
Posts: n/a
Default Registry changes

This may be the file you want:
http://service1.symantec.com/SUPPORT...sv=&osv_ lvl=


Moir wrote:
Thanks Alan - will try that in the morning ('tis late night here, down
under)............
Will post what happens.



"Alan Edwards" wrote in message
...
What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and see
if there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

...Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the
reference to the symevent.386 but still get the same boot up DOS
message!?

I will re-install the "bloody" application and then try to
uninstall it and your correct that their site does not seem to have
any reference to this "problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd always
heard good things about Norton's clean-up tools. I've used them
several times with no ill effect. Unfortunately, it appears as if
their site has made finding these things more difficult. Or maybe
I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and
elsewhere, using various names, that *I* would be hard pressed to
clean up after Norton. Worse yet, "your" versions are so old, now,
that specific Support for then is unavailable (at least, I can't
find it.) The messages you are getting appear to refer more to
Live Update than to the specific programs, and I suspect that that
is where your primary problem is. Live Update for Norton/Symantec
products is installed separately--has it's own uninstaller. All I
can suggest is what little I've found at their website--reinstall
the apps and then try uninstalling again.

I have both of the programs you're speaking of (in my pile of
stuff) and given time, I could come up with some answers, but I'm
just a bit too busy at this time and not really in a place where I
can devote a test installation to it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the
System.ini file or the registry. Following your advice I also
checked the Win.ini file and there is nothing in either win or
system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that
a "manual" edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of
their own "clean up" utility. Their software is so notoriously
difficult to

uninstall
and
clean
out that they make special apps to do it for you. It's not an
easy chore to accomplish, otherwise. In fact, I'd say it's near
impossible unless you're a true expert.

Also, the actual startup entry you're looking for is, I think,
more likely to be in WIN.INI or SYSTEM.INI (I forget which--the
latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000
(about early 90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs
(Norton Utilities and Norton Uninstall Deluxe). Was not able to
uninstall one of these via its own uninstall routine and not
able to fully

uninstall
via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that
the computer is looking for Symevnt.386. Hitting the Enter key
allows the computer to complete its boot successfully. After a
"search" in the Registry I have noted a number of entries in
Local Machine\Software\Microsoft\Windows\Current
Version\SharedDLLS

that
refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but
that made no difference.
Thanks for any help.



  #9  
Old August 13th 04, 04:55 PM
Buffalo
external usenet poster
 
Posts: n/a
Default Registry changes

Try he
http://service1.symantec.com/SUPPORT...nu&svy=&csm=no

There are instructions on manually uninstalling Norton products on the
Symantec site.(they are hard to find though)

"Moir" wrote in message
...
Thanks Alan - will try that in the morning ('tis late night here,

down
under)............
Will post what happens.



"Alan Edwards" wrote in message
...
What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and

see if
there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

...Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the

reference
to the symevent.386 but still get the same boot up DOS message!?

I will re-install the "bloody" application and then try to

uninstall it
and
your correct that their site does not seem to have any reference

to this
"problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd

always
heard
good
things about Norton's clean-up tools. I've used them several

times with
no
ill
effect. Unfortunately, it appears as if their site has made

finding
these
things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and

elsewhere,
using
various names, that *I* would be hard pressed to clean up after

Norton.
Worse
yet, "your" versions are so old, now, that specific Support for

then is
unavailable (at least, I can't find it.) The messages you are

getting
appear to
refer more to Live Update than to the specific programs, and I

suspect
that that
is where your primary problem is. Live Update for

Norton/Symantec
products
is
installed separately--has it's own uninstaller. All I can

suggest is
what
little
I've found at their website--reinstall the apps and then try

uninstalling
again.

I have both of the programs you're speaking of (in my pile of

stuff)
and
given
time, I could come up with some answers, but I'm just a bit too

busy at
this
time and not really in a place where I can devote a test

installation
to
it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the

System.ini
file
or the registry. Following your advice I also checked the

Win.ini
file
and
there is nothing in either win or system.ini files only in

the
registry.

I am very reluctant to try Symantec/Norton and was thinking

that a
"manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required

of their
own
"clean
up" utility. Their software is so notoriously difficult to

uninstall
and
clean
out that they make special apps to do it for you. It's not

an easy
chore
to
accomplish, otherwise. In fact, I'd say it's near

impossible unless
you're
a
true expert.

Also, the actual startup entry you're looking for is, I

think, more
likely
to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I

think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario

3000
(about
early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton

programs
(Norton
Utilities and Norton Uninstall Deluxe). Was not able to

uninstall
one of
these via its own uninstall routine and not able to fully

uninstall
via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message

saying that
the
computer
is looking for Symevnt.386. Hitting the Enter key allows

the
computer to
complete its boot successfully. After a "search" in the

Registry
I
have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current

Version\SharedDLLS
that
refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's

RegClean but
that
made no
difference.
Thanks for any help.


















  #10  
Old August 13th 04, 09:48 PM
Brian A.
external usenet poster
 
Posts: n/a
Default Registry changes

The only thing I find on Norton Utilities is for MAC, not Windows. =
Could you mean SystemWorks which Utilities is a part of?
Cannot completely uninstall Norton SystemWorks using Norton Uninstall =
Deluxe
Situation:
You cannot uninstall SystemWorks by using Norton Uninstall Deluxe.

Solution:
The preferred method for uninstalling any Windows-based program is to =
use the Add/Remove Programs applet in the Windows Control Panel. Norton =
Uninstall Deluxe is an integral component of the Norton SystemWorks =
suite, therefore, you should not use it to uninstall itself or any of =
the programs in the Norton SystemWorks suite.
-------------------------------------------------------------------------=
-----------------

http://tinyurl.com/5cjjh
Removing Norton SystemWorksT after Add/Remove Programs does not work
-------------------------------------------------------------------------=
-----------------------------------

AFAIK, symevnt.386 is part of NAV. I find no mention of it for SW. All =
the below is for NAV.

This is for NAV 2001: http://tinyurl.com/6c6a6
Error: "Unable to find device file. . symevnt.386" when starting Windows =
after installing Norton AntiVirus 2001
Situation:
When you restart the computer after installing Norton AntiVirus 2001, =
you see the error message "Unable to find device file...symevnt.386," =
and a message that a file specified in the registry or System.ini file =
could not be found. The computer will not start in normal mode.
Solution:
This can happen if an essential Symantec file was damaged or did not =
install. In most cases, this can be fixed by downloading and then =
installing the file:
1.. Download the Sevinst.exe file and save it to the Windows desktop:=20
2.. When the download is finished, double-click the file to install =
it.=20
3.. Restart the computer.
-------------------------------------------------------------------------=
---------
For NAV 2000:
http://tinyurl.com/7x5cg
-------------------------------------------------------------------------=
---------

Also: http://tinyurl.com/4sybs
How to uninstall Norton AntiVirus 2000 manually when installed under =
Windows 95/98/Me

http://tinyurl.com/x79k
How to uninstall Norton AntiVirus 2003 or earlier by using the =
Rnav2003.exe removal utility

If none of the above is for the correct version or product, please =
repost with them included for help.


--=20
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Moir" wrote in message =
...
A friend has asked me to "fix" her old Compaq Presario 3000 (about =

early
90's model I think) that has Win98 o/s.
=20
We have tried uninstalling a number of Symantec/Norton programs =

(Norton
Utilities and Norton Uninstall Deluxe). Was not able to uninstall one =

of
these via its own uninstall routine and not able to fully uninstall =

via the
Add/Remove program in Control Panel either.
=20
When the computer now boots up we get a DOS message saying that the =

computer
is looking for Symevnt.386. Hitting the Enter key allows the computer =

to
complete its boot successfully. After a "search" in the Registry I =

have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current Version\SharedDLLS that =

refer to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.
=20
How can I safely delete these entries? I ran MS's RegClean but that =

made no
difference.
Thanks for any help.
=20
=20
=20
=20
=20
=20
=20

 




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