Hangs on sut down

I have Windows 98 se. About one time out of three shut down will hang forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?
I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go ahead
and try to download and install it?
Thanks a lot for help. Alton

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

I also have 98 SE and have problems shutting down. I do not have the check
box you mentioned below in msconfig.


"Don Phillipson" wrote:

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

I also have 98 SE and have problems shutting down. I do not have the check
box you mentioned below in msconfig.


"Don Phillipson" wrote:

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures for
W98SE in particular at http://www.aumha.org/a/shtdwnse.htm


--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Dennis H" Dennis wrote in message
...
I also have 98 SE and have problems shutting down. I do not have the check
box you mentioned below in msconfig.


"Don Phillipson" wrote:

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement
that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe
my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures for
W98SE in particular at http://www.aumha.org/a/shtdwnse.htm


--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Dennis H" Dennis wrote in message
...
I also have 98 SE and have problems shutting down. I do not have the check
box you mentioned below in msconfig.


"Don Phillipson" wrote:

"Alton" wrote in message
...

I have Windows 98 se. About one time out of three shut down will hang
forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal
with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?

Yes

I understand there is a Windows 98 Second Edition Shutdown Supplement
that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe
my
Windows package did not have this Supplement included. Should I just go
ahead
and try to download and install it?

We need first to know how your Win98SE is
configured: e.g. you should DISABLE Fast
Shutdown done by
/ start / run / MSCONFIG.EXE / general / advanced


--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

If I'm right you are talking about the apmbatt.sys. The following Microsoft
link discusses this particular problem.
http://support.microsoft.com/?id=306889
************************************************** ******
The advice given earlier about general shutdown problems are handy links to
keep.
http://aumha.org/win4/a/shutdown.htm
http://aumha.org/win4/a/shtdwnse.htm

Best of Luck,
Robb N. Cravens

"Alton" wrote:

I have Windows 98 se. About one time out of three shut down will hang forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?
I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go ahead
and try to download and install it?
Thanks a lot for help. Alton

Many thanks to Don, Dennis, Ron, and Robb for your helpful replies. For two
weeks after I posted I was getting a notice that the site was temporarily out
of service. This morning I found a new way to get into it. Sorry for the
delay in expressing my appreciation. Computer is working better. Alton

"Robb N. Cravens" wrote:

If I'm right you are talking about the apmbatt.sys. The following Microsoft
link discusses this particular problem.
http://support.microsoft.com/?id=306889
************************************************** ******
The advice given earlier about general shutdown problems are handy links to
keep.
http://aumha.org/win4/a/shutdown.htm
http://aumha.org/win4/a/shtdwnse.htm

Best of Luck,
Robb N. Cravens

"Alton" wrote:

I have Windows 98 se. About one time out of three shut down will hang forever
at "Windows is Shutting Down". I have read that a frequent cause is
Apmbatt.sys not responding. I don't know what this is, nor how to deal with
it.
Pulling the plug is not all that difficult, but am I apt to damage my
computer or files if I continue to do this on an ongoing basis?
I understand there is a Windows 98 Second Edition Shutdown Supplement that
was issued in Nov. of '99. I got my computer in March of 2000 so maybe my
Windows package did not have this Supplement included. Should I just go ahead
and try to download and install it?
Thanks a lot for help. Alton