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ERROR: Invalid page fault in module EXPLORER.EXE at 015f:00401f31



 
 
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  #11  
Old March 11th 05, 05:37 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows without
having to load Explorer.exe. From there, you run the IE Repair or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes, and only
use them to perform these limited tasks, as they can mess up the file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed, re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent registry

backups
-- i tried every one listed, which went back a coupe days before my

problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave you to

reinstall IE, but
instead of progman.exe, use winfile.exe.


.. the IE repair tool instructions assumed i could click Start .. Run

....
but I can't. so I can only get to a command prompt and use DOS ... so

how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg /restore,

you are
replacing the Registry with the one using that dat, and "going back"

to that date as
far as the Registry is concerned. So, if none of the restores

helped the problem,
you should go back and restore the most recent backup prior to when

you began the
restoring experiment (Of course, if you onlty went back a couple of

days, there
should not be much difference other than the entries for the updates

you did).

Following that, use the info mentioned in the link I gave you to

reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting the

backup
(rb###.cab files) -- i tried each one, rebooting each time, but

that didn't
work. I also used the DOS command to 'edit the

c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you told me,

then saved
and rebooted, then got an error that 'progman.exe could not be

found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows updates

to my pc,
the night before my Windows crashed. One or two of the updates

were for IE6.

Any other suggestions? Thank you for helping me with this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply, you may

want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup and

selecting Command
Prompt
Only (you get to the boot menu the same way you get to it when

you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST prior to

when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in Windows

98:



http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you should

use the command
prompt
to edit the c:\windows\system.ini file. On the command line

type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to

shell=progman.exe.
What
you
are doing here is changing the default shell (that is having

problems) from
the
Windows Explorer to the old Windows Program Manager shell.

"Reboot Windows. It should now successfully boot with no

errors into an empty
Program Manager shell. Use the File | Run | Browse drop down

menu selection to
browse to c:\program files\internet explorer and launch

ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and check

all the Bold faced
options. When the setup program alerts you that these files

are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and reboots,

hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot to the

command prompt.
Once
there, type edit c:\windows\system.ini and, once it is open,

change the line
shell=progman.exe back to shell=explorer.exe. Save and exit

the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote in

message
news Can someone please help me resolve my problem? Upon

starting MS Windows 98,
I see the MS Windows screen then it appears to start loading

programs as
usual, then i get the above ERROR message. I then restarted

via SAFE mode,
but there were no desktop icons. Upon checking Program

Manager, I only see
'Runapp' and no other programs listed. I checked my memory

via DOS prompt,
and everything looks normal (but I really am not a DOS user,

so I'm limited
in my ability to use DOS commands). I restarted again and

tried step by
step
confirmation, but again, I only get the above ERROR message.

I don't have the CD - or - the diskettes for loading MS

Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank you!!!

Terry








  #12  
Old March 11th 05, 05:56 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when one
thing doesn't work, that tends to provide hints as to what to do next.
IOW, just because some suggestion doesn't bear immediate fruit, doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows

without
having to load Explorer.exe. From there, you run the IE Repair or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes, and

only
use them to perform these limited tasks, as they can mess up the

file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,

re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent

registry
backups
-- i tried every one listed, which went back a coupe days before

my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave you to

reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click Start ..

Run
....
but I can't. so I can only get to a command prompt and use DOS

.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg

/restore,
you are
replacing the Registry with the one using that dat, and "going

back"
to that date as
far as the Registry is concerned. So, if none of the restores

helped the problem,
you should go back and restore the most recent backup prior to

when
you began the
restoring experiment (Of course, if you onlty went back a couple

of
days, there
should not be much difference other than the entries for the

updates
you did).

Following that, use the info mentioned in the link I gave you to

reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting the

backup
(rb###.cab files) -- i tried each one, rebooting each time,

but
that didn't
work. I also used the DOS command to 'edit the

c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you told

me,
then saved
and rebooted, then got an error that 'progman.exe could not be

found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows

updates
to my pc,
the night before my Windows crashed. One or two of the

updates
were for IE6.

Any other suggestions? Thank you for helping me with this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply, you

may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup and

selecting Command
Prompt
Only (you get to the boot menu the same way you get to it

when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST prior

to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in

Windows
98:




http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you

should
use the command
prompt
to edit the c:\windows\system.ini file. On the command

line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to

shell=progman.exe.
What
you
are doing here is changing the default shell (that is

having
problems) from
the
Windows Explorer to the old Windows Program Manager shell.

"Reboot Windows. It should now successfully boot with no

errors into an empty
Program Manager shell. Use the File | Run | Browse drop

down
menu selection to
browse to c:\program files\internet explorer and launch

ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and

check
all the Bold faced
options. When the setup program alerts you that these

files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and

reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot to

the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is

open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and

exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote in

message
news Can someone please help me resolve my problem? Upon

starting MS Windows 98,
I see the MS Windows screen then it appears to start

loading
programs as
usual, then i get the above ERROR message. I then

restarted
via SAFE mode,
but there were no desktop icons. Upon checking Program

Manager, I only see
'Runapp' and no other programs listed. I checked my

memory
via DOS prompt,
and everything looks normal (but I really am not a DOS

user,
so I'm limited
in my ability to use DOS commands). I restarted again

and
tried step by
step
confirmation, but again, I only get the above ERROR

message.

I don't have the CD - or - the diskettes for loading MS

Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank

you!!!

Terry









  #13  
Old March 11th 05, 06:19 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

Gary,

I'm at the library and about to leave for home, where I'll follow your
recommendation. I won't give up. I'm very methodical, and I take great care
in following the procedures (i'm a project manager and technical writer :-)
... anyways, I'll follow up with you later this afternoon with my results.

Thanks!!!
Terry


"Gary S. Terhune" wrote:

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when one
thing doesn't work, that tends to provide hints as to what to do next.
IOW, just because some suggestion doesn't bear immediate fruit, doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows

without
having to load Explorer.exe. From there, you run the IE Repair or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes, and

only
use them to perform these limited tasks, as they can mess up the

file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,

re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent

registry
backups
-- i tried every one listed, which went back a coupe days before

my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click Start ..

Run
....
but I can't. so I can only get to a command prompt and use DOS

.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg

/restore,
you are
replacing the Registry with the one using that dat, and "going

back"
to that date as
far as the Registry is concerned. So, if none of the restores
helped the problem,
you should go back and restore the most recent backup prior to

when
you began the
restoring experiment (Of course, if you onlty went back a couple

of
days, there
should not be much difference other than the entries for the

updates
you did).

Following that, use the info mentioned in the link I gave you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting the
backup
(rb###.cab files) -- i tried each one, rebooting each time,

but
that didn't
work. I also used the DOS command to 'edit the
c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you told

me,
then saved
and rebooted, then got an error that 'progman.exe could not be
found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows

updates
to my pc,
the night before my Windows crashed. One or two of the

updates
were for IE6.

Any other suggestions? Thank you for helping me with this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply, you

may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup and
selecting Command
Prompt
Only (you get to the boot menu the same way you get to it

when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST prior

to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in

Windows
98:




http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you

should
use the command
prompt
to edit the c:\windows\system.ini file. On the command

line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to
shell=progman.exe.
What
you
are doing here is changing the default shell (that is

having
problems) from
the
Windows Explorer to the old Windows Program Manager shell.

"Reboot Windows. It should now successfully boot with no
errors into an empty
Program Manager shell. Use the File | Run | Browse drop

down
menu selection to
browse to c:\program files\internet explorer and launch
ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and

check
all the Bold faced
options. When the setup program alerts you that these

files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and

reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot to

the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is

open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and

exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote in
message
news Can someone please help me resolve my problem? Upon
starting MS Windows 98,
I see the MS Windows screen then it appears to start

loading
programs as
usual, then i get the above ERROR message. I then

restarted
via SAFE mode,
but there were no desktop icons. Upon checking Program
Manager, I only see
'Runapp' and no other programs listed. I checked my

memory
via DOS prompt,
and everything looks normal (but I really am not a DOS

user,
so I'm limited
in my ability to use DOS commands). I restarted again

and
tried step by
step
confirmation, but again, I only get the above ERROR

message.

I don't have the CD - or - the diskettes for loading MS
Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank

you!!!

Terry










  #14  
Old March 11th 05, 06:32 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

Again, be very careful not to do anything more than run IE Repair using
Winfile.exe for a Shell. Long filenames can easily be messed up. Also,
if IE Repair doesn't fix the problem (after re-editing System.ini back
to using Explorer.exe for a Shell) then the next step is to
force-reinstall IE. You do this by again switching to Shell=Winfile.exe
and then finding Setup.exe in the Internet Explorer folder (usually
C:\Program Files\Internet Explorer) and running it. Choose "Add
Components" (or "Minimal or Custom Installation" if that's the option
that offers itself.) Then put a check mark for every item that is bolded
(already installed) and continue. If you haven't previously deleted the
setup files (usually in C:\Windows Updates Setup Files") then this will
probably be a smooth operation. If you don't have the installation files
on hand, it will be necessary to connect to the internet to download
them, and that can be problematic, depending on your system.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
news
Gary,

I'm at the library and about to leave for home, where I'll follow your
recommendation. I won't give up. I'm very methodical, and I take

great care
in following the procedures (i'm a project manager and technical

writer :-)
.. anyways, I'll follow up with you later this afternoon with my

results.

Thanks!!!
Terry


"Gary S. Terhune" wrote:

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when

one
thing doesn't work, that tends to provide hints as to what to do

next.
IOW, just because some suggestion doesn't bear immediate fruit,

doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use

the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows

without
having to load Explorer.exe. From there, you run the IE Repair

or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes,

and
only
use them to perform these limited tasks, as they can mess up the

file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,

re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent

registry
backups
-- i tried every one listed, which went back a coupe days

before
my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click

Start ..
Run
....
but I can't. so I can only get to a command prompt and use

DOS
.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg

/restore,
you are
replacing the Registry with the one using that dat, and

"going
back"
to that date as
far as the Registry is concerned. So, if none of the

restores
helped the problem,
you should go back and restore the most recent backup prior

to
when
you began the
restoring experiment (Of course, if you onlty went back a

couple
of
days, there
should not be much difference other than the entries for the

updates
you did).

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in

message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting

the
backup
(rb###.cab files) -- i tried each one, rebooting each

time,
but
that didn't
work. I also used the DOS command to 'edit the
c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you

told
me,
then saved
and rebooted, then got an error that 'progman.exe could

not be
found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows

updates
to my pc,
the night before my Windows crashed. One or two of the

updates
were for IE6.

Any other suggestions? Thank you for helping me with

this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply,

you
may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup

and
selecting Command
Prompt
Only (you get to the boot menu the same way you get to

it
when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST

prior
to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in

Windows
98:





http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you

should
use the command
prompt
to edit the c:\windows\system.ini file. On the command

line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe

to
shell=progman.exe.
What
you
are doing here is changing the default shell (that is

having
problems) from
the
Windows Explorer to the old Windows Program Manager

shell.

"Reboot Windows. It should now successfully boot with

no
errors into an empty
Program Manager shell. Use the File | Run | Browse

drop
down
menu selection to
browse to c:\program files\internet explorer and

launch
ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and

check
all the Bold faced
options. When the setup program alerts you that these

files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and

reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot

to
the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is

open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and

exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote

in
message

news
Can someone please help me resolve my problem? Upon
starting MS Windows 98,
I see the MS Windows screen then it appears to start

loading
programs as
usual, then i get the above ERROR message. I then

restarted
via SAFE mode,
but there were no desktop icons. Upon checking

Program
Manager, I only see
'Runapp' and no other programs listed. I checked my

memory
via DOS prompt,
and everything looks normal (but I really am not a

DOS
user,
so I'm limited
in my ability to use DOS commands). I restarted

again
and
tried step by
step
confirmation, but again, I only get the above ERROR

message.

I don't have the CD - or - the diskettes for loading

MS
Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank

you!!!

Terry











  #15  
Old March 11th 05, 08:54 PM
glee
external usenet poster
 
Posts: n/a
Default

Thanks Gary....I am at work (on lunch right now), and can't get back to this thread
for a few hours.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm

"Gary S. Terhune" wrote in message
...
Again, be very careful not to do anything more than run IE Repair using
Winfile.exe for a Shell. Long filenames can easily be messed up. Also,
if IE Repair doesn't fix the problem (after re-editing System.ini back
to using Explorer.exe for a Shell) then the next step is to
force-reinstall IE. You do this by again switching to Shell=Winfile.exe
and then finding Setup.exe in the Internet Explorer folder (usually
C:\Program Files\Internet Explorer) and running it. Choose "Add
Components" (or "Minimal or Custom Installation" if that's the option
that offers itself.) Then put a check mark for every item that is bolded
(already installed) and continue. If you haven't previously deleted the
setup files (usually in C:\Windows Updates Setup Files") then this will
probably be a smooth operation. If you don't have the installation files
on hand, it will be necessary to connect to the internet to download
them, and that can be problematic, depending on your system.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
news
Gary,

I'm at the library and about to leave for home, where I'll follow your
recommendation. I won't give up. I'm very methodical, and I take

great care
in following the procedures (i'm a project manager and technical

writer :-)
.. anyways, I'll follow up with you later this afternoon with my

results.

Thanks!!!
Terry


"Gary S. Terhune" wrote:

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when

one
thing doesn't work, that tends to provide hints as to what to do

next.
IOW, just because some suggestion doesn't bear immediate fruit,

doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use

the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows
without
having to load Explorer.exe. From there, you run the IE Repair

or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes,

and
only
use them to perform these limited tasks, as they can mess up the
file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,
re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent
registry
backups
-- i tried every one listed, which went back a coupe days

before
my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click

Start ..
Run
....
but I can't. so I can only get to a command prompt and use

DOS
.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg
/restore,
you are
replacing the Registry with the one using that dat, and

"going
back"
to that date as
far as the Registry is concerned. So, if none of the

restores
helped the problem,
you should go back and restore the most recent backup prior

to
when
you began the
restoring experiment (Of course, if you onlty went back a

couple
of
days, there
should not be much difference other than the entries for the
updates
you did).

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in

message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting

the
backup
(rb###.cab files) -- i tried each one, rebooting each

time,
but
that didn't
work. I also used the DOS command to 'edit the
c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you

told
me,
then saved
and rebooted, then got an error that 'progman.exe could

not be
found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows
updates
to my pc,
the night before my Windows crashed. One or two of the
updates
were for IE6.

Any other suggestions? Thank you for helping me with

this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply,

you
may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup

and
selecting Command
Prompt
Only (you get to the boot menu the same way you get to

it
when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST

prior
to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in
Windows
98:






http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you
should
use the command
prompt
to edit the c:\windows\system.ini file. On the command
line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe

to
shell=progman.exe.
What
you
are doing here is changing the default shell (that is
having
problems) from
the
Windows Explorer to the old Windows Program Manager

shell.

"Reboot Windows. It should now successfully boot with

no
errors into an empty
Program Manager shell. Use the File | Run | Browse

drop
down
menu selection to
browse to c:\program files\internet explorer and

launch
ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and
check
all the Bold faced
options. When the setup program alerts you that these
files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and
reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot

to
the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is
open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and
exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote

in
message

news
Can someone please help me resolve my problem? Upon
starting MS Windows 98,
I see the MS Windows screen then it appears to start
loading
programs as
usual, then i get the above ERROR message. I then
restarted
via SAFE mode,
but there were no desktop icons. Upon checking

Program
Manager, I only see
'Runapp' and no other programs listed. I checked my
memory
via DOS prompt,
and everything looks normal (but I really am not a

DOS
user,
so I'm limited
in my ability to use DOS commands). I restarted

again
and
tried step by
step
confirmation, but again, I only get the above ERROR
message.

I don't have the CD - or - the diskettes for loading

MS
Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank
you!!!

Terry












  #16  
Old March 11th 05, 10:03 PM
tgregg99
external usenet poster
 
Posts: n/a
Default

Gary/Glen ... here's what I've done since last communication:

1. I booted up, went to Command Prompt Only and entered 'edit
c:\windows\system.ini' then changed 'Shell=Progman.exe' to
'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted.

2. This time the File Manager window was displayed with directory of
folders and files. I then tried the IE6 repair command by entering the
command you sent me for IE6 in the Run prompt. A pop up was displayed asking
me to Repair IE or Add a Component. I tried both. When i selected Repair
IE, nothing happened. When I selected Add a Component, I got an error
message saying I needed to go to a Windows menu I did not see. So I rebooted
again.

3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and
rebooted. This time I noticed I did not get the subject error message and
the 'Program Manager - Accessories' window was displayed (which did not
display the first time i changed the shell to 'Progman.exe' earlier and
rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to
launch the explorer.exe program -- i was able to double click on it, and when
i did, the hourglass was displayed for a short time appearing to be
processing something, but nothing happened, and i tried to launch it from the
Run command promt on same window -- but again, nothing happened. when i
clicked the setup file, nothing happened at all. But I checked the
Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106
... 94,208 bytes, last changed 8/11/03. I turned off the pc.

So while it "appears" I have all my standard Windows programs in the c:
directory on the Program Manager - Accessories window, I still have no
desktop icons and no programs are launching.

Thoughts?

p.s. I realize you may not be able to call me, but in the event that you
can, my number is 404-329-0959. I'll be leaving the library within the hour
to go home. I'll check my email up until that time. And I'll check back to
this thread tomorrow morning if I don't hear from you beforehand.

Thanks for your continued support!!!!


"glee" wrote:

Thanks Gary....I am at work (on lunch right now), and can't get back to this thread
for a few hours.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm

"Gary S. Terhune" wrote in message
...
Again, be very careful not to do anything more than run IE Repair using
Winfile.exe for a Shell. Long filenames can easily be messed up. Also,
if IE Repair doesn't fix the problem (after re-editing System.ini back
to using Explorer.exe for a Shell) then the next step is to
force-reinstall IE. You do this by again switching to Shell=Winfile.exe
and then finding Setup.exe in the Internet Explorer folder (usually
C:\Program Files\Internet Explorer) and running it. Choose "Add
Components" (or "Minimal or Custom Installation" if that's the option
that offers itself.) Then put a check mark for every item that is bolded
(already installed) and continue. If you haven't previously deleted the
setup files (usually in C:\Windows Updates Setup Files") then this will
probably be a smooth operation. If you don't have the installation files
on hand, it will be necessary to connect to the internet to download
them, and that can be problematic, depending on your system.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
news
Gary,

I'm at the library and about to leave for home, where I'll follow your
recommendation. I won't give up. I'm very methodical, and I take

great care
in following the procedures (i'm a project manager and technical

writer :-)
.. anyways, I'll follow up with you later this afternoon with my

results.

Thanks!!!
Terry


"Gary S. Terhune" wrote:

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when

one
thing doesn't work, that tends to provide hints as to what to do

next.
IOW, just because some suggestion doesn't bear immediate fruit,

doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use

the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows
without
having to load Explorer.exe. From there, you run the IE Repair

or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes,

and
only
use them to perform these limited tasks, as they can mess up the
file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,
re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent
registry
backups
-- i tried every one listed, which went back a coupe days

before
my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click

Start ..
Run
....
but I can't. so I can only get to a command prompt and use

DOS
.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg
/restore,
you are
replacing the Registry with the one using that dat, and

"going
back"
to that date as
far as the Registry is concerned. So, if none of the

restores
helped the problem,
you should go back and restore the most recent backup prior

to
when
you began the
restoring experiment (Of course, if you onlty went back a

couple
of
days, there
should not be much difference other than the entries for the
updates
you did).

Following that, use the info mentioned in the link I gave

you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in

message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting

the
backup
(rb###.cab files) -- i tried each one, rebooting each

time,
but
that didn't
work. I also used the DOS command to 'edit the
c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you

told
me,
then saved
and rebooted, then got an error that 'progman.exe could

not be
found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows
updates
to my pc,
the night before my Windows crashed. One or two of the
updates
were for IE6.

Any other suggestions? Thank you for helping me with

this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply,

you
may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup

and
selecting Command
Prompt
Only (you get to the boot menu the same way you get to

it
when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST

prior
to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in
Windows
98:






http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you
should
use the command
prompt
to edit the c:\windows\system.ini file. On the command
line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe

to
shell=progman.exe.
What
you
are doing here is changing the default shell (that is
having
problems) from
the
Windows Explorer to the old Windows Program Manager

shell.

"Reboot Windows. It should now successfully boot with

no
errors into an empty
Program Manager shell. Use the File | Run | Browse

drop
down
menu selection to
browse to c:\program files\internet explorer and

launch
ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and
check
all the Bold faced
options. When the setup program alerts you that these
files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and
reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot

to
the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is
open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and
exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote

in
message

news
Can someone please help me resolve my problem? Upon
starting MS Windows 98,
I see the MS Windows screen then it appears to start
loading
programs as
usual, then i get the above ERROR message. I then
restarted
via SAFE mode,
but there were no desktop icons. Upon checking

Program
Manager, I only see
'Runapp' and no other programs listed. I checked my
memory
via DOS prompt,
and everything looks normal (but I really am not a

DOS
user,
so I'm limited
in my ability to use DOS commands). I restarted

again
and
tried step by
step
confirmation, but again, I only get the above ERROR
message.

I don't have the CD - or - the diskettes for loading

MS
Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank
you!!!

Terry













  #17  
Old March 12th 05, 05:03 AM
PCR
external usenet poster
 
Posts: n/a
Default

Your EXPLORER.EXE is suspicious. Following are the Properties of it in
Win98SE...

EXPLORER.EXE
Desc: Windows Explorer
Loc: C:\WINDOWS
Size: 180,224 bytes
Mod: Friday, April 23, 1999 10:22:00 PM
Ver: 4.72.3110.1

That file has NEVER changed, despite I took every critical at Windows
Update. Better replace it from your .cab's. Here is how to do it in
DOS...

(a) DIR /s /a C:\EXPLORER.EXE
Will say whether you have it, & where it is. Should be in
"C:\Windows", thus...

C:\DIR /s /a C:\EXPLORER.EXE
Directory of C:\WINDOWS
EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE
1 file(s) 180,224 bytes

If yours is elsewhere, especially in "C:\", it could be a virus or
corrupt. Also, it's size is very suspicious. RENAME any that does not
look like mine (but I am Win98SE)...

REN C:\Explorer.exe Explorer.exeX
....If it is in "C:\", for instance.

(b)
"EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE"

That is all one line between the quotes with 5 spaces, but do not enter
the quotes. It will offer to overwite, if one is already there.

LOC is the location of "Base4.cab". This may be discovered as
follows...

C:\DIR /s /a C:\base4.cab
Directory of C:\WINDOWS\OPTIONS\CABS
BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB
1 file(s) 168,960 bytes

If you have the .cabs on a CD, you will use your CD-ROM drive letter,
instead of "C:\" in that DIR command.

So, in my case, the command is...

"EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab
EXPLORER.EXE"

All one line: no quotes: there are 5 spaces in the line, including one
after "Base4.cab".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| Gary/Glen ... here's what I've done since last communication:
|
| 1. I booted up, went to Command Prompt Only and entered 'edit
| c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| 'Shell=Winfile.exe' as you suggested, then I saved and exited and
re-booted.
|
| 2. This time the File Manager window was displayed with directory of
| folders and files. I then tried the IE6 repair command by entering
the
| command you sent me for IE6 in the Run prompt. A pop up was displayed
asking
| me to Repair IE or Add a Component. I tried both. When i selected
Repair
| IE, nothing happened. When I selected Add a Component, I got an error
| message saying I needed to go to a Windows menu I did not see. So I
rebooted
| again.
|
| 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe'
and
| rebooted. This time I noticed I did not get the subject error message
and
| the 'Program Manager - Accessories' window was displayed (which did
not
| display the first time i changed the shell to 'Progman.exe' earlier
and
| rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried
to
| launch the explorer.exe program -- i was able to double click on it,
and when
| i did, the hourglass was displayed for a short time appearing to be
| processing something, but nothing happened, and i tried to launch it
from the
| Run command promt on same window -- but again, nothing happened.
when i
| clicked the setup file, nothing happened at all. But I checked the
| Properties of the 'Explorer.exe' file and it specified version
6.00.2800.1106
| .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
|
| So while it "appears" I have all my standard Windows programs in the
c:
| directory on the Program Manager - Accessories window, I still have no
| desktop icons and no programs are launching.
|
| Thoughts?
|
| p.s. I realize you may not be able to call me, but in the event that
you
| can, my number is 404-329-0959. I'll be leaving the library within
the hour
| to go home. I'll check my email up until that time. And I'll check
back to
| this thread tomorrow morning if I don't hear from you beforehand.
|
| Thanks for your continued support!!!!
|
|
| "glee" wrote:
|
| Thanks Gary....I am at work (on lunch right now), and can't get back
to this thread
| for a few hours.
| --
| Glen Ventura, MS MVP Shell/User, A+
| ~ In memory of our friend, MVP Alex Nichol ~
|
http://aumha.org/alex.htm
| http://dts-l.org/goodpost.htm
|
| "Gary S. Terhune" wrote in message
| ...
| Again, be very careful not to do anything more than run IE Repair
using
| Winfile.exe for a Shell. Long filenames can easily be messed up.
Also,
| if IE Repair doesn't fix the problem (after re-editing System.ini
back
| to using Explorer.exe for a Shell) then the next step is to
| force-reinstall IE. You do this by again switching to
Shell=Winfile.exe
| and then finding Setup.exe in the Internet Explorer folder
(usually
| C:\Program Files\Internet Explorer) and running it. Choose "Add
| Components" (or "Minimal or Custom Installation" if that's the
option
| that offers itself.) Then put a check mark for every item that is
bolded
| (already installed) and continue. If you haven't previously
deleted the
| setup files (usually in C:\Windows Updates Setup Files") then this
will
| probably be a smooth operation. If you don't have the installation
files
| on hand, it will be necessary to connect to the internet to
download
| them, and that can be problematic, depending on your system.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in message
| news | Gary,
|
| I'm at the library and about to leave for home, where I'll
follow your
| recommendation. I won't give up. I'm very methodical, and I
take
| great care
| in following the procedures (i'm a project manager and technical
| writer :-)
| .. anyways, I'll follow up with you later this afternoon with my
| results.
|
| Thanks!!!
| Terry
|
|
| "Gary S. Terhune" wrote:
|
| Try Shell=Winfile.exe, as suggested.
|
| And don't give up. We're giving you answers step-by-step, and
when
| one
| thing doesn't work, that tends to provide hints as to what to
do
| next.
| IOW, just because some suggestion doesn't bear immediate
fruit,
| doesn't
| mean it didn't need to be done.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in
message
| ...
| Gary,
|
| I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but
upon
| re-booting, the following error was displayed:
|
| 'Error loading Program.exe. You must reinstall Windows.'
|
| so, what can i do now?
|
| Thanks!!!
| Terry
|
|
| "Gary S. Terhune" wrote:
|
| As explained in the references Glen gave you earlier, you
use
| the
| Command Prompt Only boot to edit System.ini and change the
| "Shell=Explorer.exe" line to:
|
| Shell=Progman.exe
|
| Then restart and you will possibly be able to boot to
Windows
| without
| having to load Explorer.exe. From there, you run the IE
Repair
| or
| reinstall IE as needed. If Shell=progman.exe doesn't work,
try
| Shell=Winfile.exe. But be very careful when using these
modes,
| and
| only
| use them to perform these limited tasks, as they can mess
up the
| file
| system if you do certain things, particularly
Copy/Paste/Move
| operations. When the IE Repair or reinstallation are
completed,
| re-edit
| System.ini to restore normal Shell to Explorer.exe.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in
message
| ...
| Glen,
|
| Thanks. I had no luck by trying to restore the most
recent
| registry
| backups
| -- i tried every one listed, which went back a coupe
days
| before
| my
| problem
| -- still, this didn't work.
|
| I'm confused about ...
|
| Following that, use the info mentioned in the link I
gave
| you to
| reinstall IE, but
| instead of progman.exe, use winfile.exe.
|
| .. the IE repair tool instructions assumed i could
click
| Start ..
| Run
| ....
| but I can't. so I can only get to a command prompt and
use
| DOS
| .... so
| how do
| i reinstall IE from the DOS command prompt?
|
| Thanks .. looking forward to your answer!!!!!!!!!!!!!1
| Terry
|
| "glee" wrote:
|
| Each time you use a different .cab file backup in
scanreg
| /restore,
| you are
| replacing the Registry with the one using that dat,
and
| "going
| back"
| to that date as
| far as the Registry is concerned. So, if none of the
| restores
| helped the problem,
| you should go back and restore the most recent backup
prior
| to
| when
| you began the
| restoring experiment (Of course, if you onlty went
back a
| couple
| of
| days, there
| should not be much difference other than the entries
for the
| updates
| you did).
|
| Following that, use the info mentioned in the link I
gave
| you to
| reinstall IE, but
| instead of progman.exe, use winfile.exe.
|
| Post back with your results.
| --
| Glen Ventura, MS MVP Shell/User, A+
| ~ In memory of our friend, MVP Alex Nichol ~
|
| http://dts-l.org/goodpost.htm
|
|
| "tgregg99" wrote
in
| message
|
...
| Glee ...
|
| I tried using DOS command 'scanreg /restore' and
selecting
| the
| backup
| (rb###.cab files) -- i tried each one, rebooting
each
| time,
| but
| that didn't
| work. I also used the DOS command to 'edit the
| c:\windows\system.ini' file
| and replaced 'explorer.exe' with 'progman.exe' where
you
| told
| me,
| then saved
| and rebooted, then got an error that 'progman.exe
could
| not be
| found, must
| reinstall windows' or something to that effect.
|
| One other thing i forgot to mention. I downloaded
Windows
| updates
| to my pc,
| the night before my Windows crashed. One or two of
the
| updates
| were for IE6.
|
| Any other suggestions? Thank you for helping me
with
| this!!!!
|
| Terry
|
| "glee" wrote:
|
| Before trying the procedure mentioned in my first
reply,
| you
| may
| want to try
| this
| first:
| Boot to DOS Mode by accessing the boot menu at
startup
| and
| selecting Command
| Prompt
| Only (you get to the boot menu the same way you
get to
| it
| when
| you selected Safe
| Mode).
| At the DOS Prompt, type:
| scanreg /restore
| and press Enter.
| Select one of the backups (rb###.cab files) dated
JUST
| prior
| to
| when the problem
| occurred.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "glee" wrote in message
| ...
| Follow the procedures he
| Recovering From a Failed Internet Explorer
Upgrade in
| Windows
| 98:
|
|
|
|
|
|
|
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| or
| http://tinyurl.com/r5ba
|
| Especially this section at the end:
|
| "If you still have boot problems after you
reboot, you
| should
| use the command
| prompt
| to edit the c:\windows\system.ini file. On the
command
| line
| type edit
| c:\windows\system.ini.
|
| "Once it is open, change the line
shell=explorer.exe
| to
| shell=progman.exe.
| What
| you
| are doing here is changing the default shell
(that is
| having
| problems) from
| the
| Windows Explorer to the old Windows Program
Manager
| shell.
|
| "Reboot Windows. It should now successfully boot
with
| no
| errors into an empty
| Program Manager shell. Use the File | Run |
Browse
| drop
| down
| menu selection to
| browse to c:\program files\internet explorer and
| launch
| ie5setup.exe or
| ie6setup.exe
| (depending on what is there). Do a custom
install and
| check
| all the Bold faced
| options. When the setup program alerts you that
these
| files
| are already
| installed,
| tell it to reinstall all of the files.
|
| "When the Internet Explorer Setup program is
done and
| reboots,
| hit the F8 key
| to
| bring up a Boot Menu. Choose Command Prompt and
boot
| to
| the
| command prompt.
| Once
| there, type edit c:\windows\system.ini and, once
it is
| open,
| change the line
| shell=progman.exe back to shell=explorer.exe.
Save and
| exit
| the file. You have
| now
| set the shell back to the original value."
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "tgregg99"
wrote
| in
| message
|
| news | Can someone please help me resolve my problem?
Upon
| starting MS Windows 98,
| I see the MS Windows screen then it appears to
start
| loading
| programs as
| usual, then i get the above ERROR message. I
then
| restarted
| via SAFE mode,
| but there were no desktop icons. Upon
checking
| Program
| Manager, I only see
| 'Runapp' and no other programs listed. I
checked my
| memory
| via DOS prompt,
| and everything looks normal (but I really am
not a
| DOS
| user,
| so I'm limited
| in my ability to use DOS commands). I
restarted
| again
| and
| tried step by
| step
| confirmation, but again, I only get the above
ERROR
| message.
|
| I don't have the CD - or - the diskettes for
loading
| MS
| Windows 98. Is
| there a way to restore my MS Windows 98
otherwise?
|
| I appreciate your time and help very much ..
thank
| you!!!
|
| Terry
|
|
|
|
|
|
|
|
|
|
|
|
|


  #18  
Old March 12th 05, 05:33 AM
glee
external usenet poster
 
Posts: n/a
Default

The OP is apparently using the wrong file name in his post, as the properties he
lists are correct for iexplore.exe, and he cites the location of the file as
"c:\progra~1\intern~2". So, I don't think he is referring to explorer.exe, but
rather iexplore.exe
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm

"PCR" wrote in message
...
Your EXPLORER.EXE is suspicious. Following are the Properties of it in
Win98SE...

EXPLORER.EXE
Desc: Windows Explorer
Loc: C:\WINDOWS
Size: 180,224 bytes
Mod: Friday, April 23, 1999 10:22:00 PM
Ver: 4.72.3110.1

That file has NEVER changed, despite I took every critical at Windows
Update. Better replace it from your .cab's. Here is how to do it in
DOS...

(a) DIR /s /a C:\EXPLORER.EXE
Will say whether you have it, & where it is. Should be in
"C:\Windows", thus...

C:\DIR /s /a C:\EXPLORER.EXE
Directory of C:\WINDOWS
EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE
1 file(s) 180,224 bytes

If yours is elsewhere, especially in "C:\", it could be a virus or
corrupt. Also, it's size is very suspicious. RENAME any that does not
look like mine (but I am Win98SE)...

REN C:\Explorer.exe Explorer.exeX
...If it is in "C:\", for instance.

(b)
"EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE"

That is all one line between the quotes with 5 spaces, but do not enter
the quotes. It will offer to overwite, if one is already there.

LOC is the location of "Base4.cab". This may be discovered as
follows...

C:\DIR /s /a C:\base4.cab
Directory of C:\WINDOWS\OPTIONS\CABS
BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB
1 file(s) 168,960 bytes

If you have the .cabs on a CD, you will use your CD-ROM drive letter,
instead of "C:\" in that DIR command.

So, in my case, the command is...

"EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab
EXPLORER.EXE"

All one line: no quotes: there are 5 spaces in the line, including one
after "Base4.cab".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| Gary/Glen ... here's what I've done since last communication:
|
| 1. I booted up, went to Command Prompt Only and entered 'edit
| c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| 'Shell=Winfile.exe' as you suggested, then I saved and exited and
re-booted.
|
| 2. This time the File Manager window was displayed with directory of
| folders and files. I then tried the IE6 repair command by entering
the
| command you sent me for IE6 in the Run prompt. A pop up was displayed
asking
| me to Repair IE or Add a Component. I tried both. When i selected
Repair
| IE, nothing happened. When I selected Add a Component, I got an error
| message saying I needed to go to a Windows menu I did not see. So I
rebooted
| again.
|
| 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe'
and
| rebooted. This time I noticed I did not get the subject error message
and
| the 'Program Manager - Accessories' window was displayed (which did
not
| display the first time i changed the shell to 'Progman.exe' earlier
and
| rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried
to
| launch the explorer.exe program -- i was able to double click on it,
and when
| i did, the hourglass was displayed for a short time appearing to be
| processing something, but nothing happened, and i tried to launch it
from the
| Run command promt on same window -- but again, nothing happened.
when i
| clicked the setup file, nothing happened at all. But I checked the
| Properties of the 'Explorer.exe' file and it specified version
6.00.2800.1106
| .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
|
| So while it "appears" I have all my standard Windows programs in the
c:
| directory on the Program Manager - Accessories window, I still have no
| desktop icons and no programs are launching.
|
| Thoughts?
|
| p.s. I realize you may not be able to call me, but in the event that
you
| can, my number is 404-329-0959. I'll be leaving the library within
the hour
| to go home. I'll check my email up until that time. And I'll check
back to
| this thread tomorrow morning if I don't hear from you beforehand.
|
| Thanks for your continued support!!!!
|
|
| "glee" wrote:
|
| Thanks Gary....I am at work (on lunch right now), and can't get back
to this thread
| for a few hours.
| --
| Glen Ventura, MS MVP Shell/User, A+
| ~ In memory of our friend, MVP Alex Nichol ~
|
http://aumha.org/alex.htm
| http://dts-l.org/goodpost.htm
|
| "Gary S. Terhune" wrote in message
| ...
| Again, be very careful not to do anything more than run IE Repair
using
| Winfile.exe for a Shell. Long filenames can easily be messed up.
Also,
| if IE Repair doesn't fix the problem (after re-editing System.ini
back
| to using Explorer.exe for a Shell) then the next step is to
| force-reinstall IE. You do this by again switching to
Shell=Winfile.exe
| and then finding Setup.exe in the Internet Explorer folder
(usually
| C:\Program Files\Internet Explorer) and running it. Choose "Add
| Components" (or "Minimal or Custom Installation" if that's the
option
| that offers itself.) Then put a check mark for every item that is
bolded
| (already installed) and continue. If you haven't previously
deleted the
| setup files (usually in C:\Windows Updates Setup Files") then this
will
| probably be a smooth operation. If you don't have the installation
files
| on hand, it will be necessary to connect to the internet to
download
| them, and that can be problematic, depending on your system.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in message
| news | Gary,
|
| I'm at the library and about to leave for home, where I'll
follow your
| recommendation. I won't give up. I'm very methodical, and I
take
| great care
| in following the procedures (i'm a project manager and technical
| writer :-)
| .. anyways, I'll follow up with you later this afternoon with my
| results.
|
| Thanks!!!
| Terry
|
|
| "Gary S. Terhune" wrote:
|
| Try Shell=Winfile.exe, as suggested.
|
| And don't give up. We're giving you answers step-by-step, and
when
| one
| thing doesn't work, that tends to provide hints as to what to
do
| next.
| IOW, just because some suggestion doesn't bear immediate
fruit,
| doesn't
| mean it didn't need to be done.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in
message
| ...
| Gary,
|
| I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but
upon
| re-booting, the following error was displayed:
|
| 'Error loading Program.exe. You must reinstall Windows.'
|
| so, what can i do now?
|
| Thanks!!!
| Terry
|
|
| "Gary S. Terhune" wrote:
|
| As explained in the references Glen gave you earlier, you
use
| the
| Command Prompt Only boot to edit System.ini and change the
| "Shell=Explorer.exe" line to:
|
| Shell=Progman.exe
|
| Then restart and you will possibly be able to boot to
Windows
| without
| having to load Explorer.exe. From there, you run the IE
Repair
| or
| reinstall IE as needed. If Shell=progman.exe doesn't work,
try
| Shell=Winfile.exe. But be very careful when using these
modes,
| and
| only
| use them to perform these limited tasks, as they can mess
up the
| file
| system if you do certain things, particularly
Copy/Paste/Move
| operations. When the IE Repair or reinstallation are
completed,
| re-edit
| System.ini to restore normal Shell to Explorer.exe.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
| http://www.grystmill.com/articles/cleanboot.htm
| http://www.grystmill.com/articles/security.htm
|
| "tgregg99" wrote in
message
| ...
| Glen,
|
| Thanks. I had no luck by trying to restore the most
recent
| registry
| backups
| -- i tried every one listed, which went back a coupe
days
| before
| my
| problem
| -- still, this didn't work.
|
| I'm confused about ...
|
| Following that, use the info mentioned in the link I
gave
| you to
| reinstall IE, but
| instead of progman.exe, use winfile.exe.
|
| .. the IE repair tool instructions assumed i could
click
| Start ..
| Run
| ....
| but I can't. so I can only get to a command prompt and
use
| DOS
| .... so
| how do
| i reinstall IE from the DOS command prompt?
|
| Thanks .. looking forward to your answer!!!!!!!!!!!!!1
| Terry
|
| "glee" wrote:
|
| Each time you use a different .cab file backup in
scanreg
| /restore,
| you are
| replacing the Registry with the one using that dat,
and
| "going
| back"
| to that date as
| far as the Registry is concerned. So, if none of the
| restores
| helped the problem,
| you should go back and restore the most recent backup
prior
| to
| when
| you began the
| restoring experiment (Of course, if you onlty went
back a
| couple
| of
| days, there
| should not be much difference other than the entries
for the
| updates
| you did).
|
| Following that, use the info mentioned in the link I
gave
| you to
| reinstall IE, but
| instead of progman.exe, use winfile.exe.
|
| Post back with your results.
| --
| Glen Ventura, MS MVP Shell/User, A+
| ~ In memory of our friend, MVP Alex Nichol ~
|
| http://dts-l.org/goodpost.htm
|
|
| "tgregg99" wrote
in
| message
|
...
| Glee ...
|
| I tried using DOS command 'scanreg /restore' and
selecting
| the
| backup
| (rb###.cab files) -- i tried each one, rebooting
each
| time,
| but
| that didn't
| work. I also used the DOS command to 'edit the
| c:\windows\system.ini' file
| and replaced 'explorer.exe' with 'progman.exe' where
you
| told
| me,
| then saved
| and rebooted, then got an error that 'progman.exe
could
| not be
| found, must
| reinstall windows' or something to that effect.
|
| One other thing i forgot to mention. I downloaded
Windows
| updates
| to my pc,
| the night before my Windows crashed. One or two of
the
| updates
| were for IE6.
|
| Any other suggestions? Thank you for helping me
with
| this!!!!
|
| Terry
|
| "glee" wrote:
|
| Before trying the procedure mentioned in my first
reply,
| you
| may
| want to try
| this
| first:
| Boot to DOS Mode by accessing the boot menu at
startup
| and
| selecting Command
| Prompt
| Only (you get to the boot menu the same way you
get to
| it
| when
| you selected Safe
| Mode).
| At the DOS Prompt, type:
| scanreg /restore
| and press Enter.
| Select one of the backups (rb###.cab files) dated
JUST
| prior
| to
| when the problem
| occurred.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "glee" wrote in message
| ...
| Follow the procedures he
| Recovering From a Failed Internet Explorer
Upgrade in
| Windows
| 98:
|
|
|
|
|
|
|

http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| or
| http://tinyurl.com/r5ba
|
| Especially this section at the end:
|
| "If you still have boot problems after you
reboot, you
| should
| use the command
| prompt
| to edit the c:\windows\system.ini file. On the
command
| line
| type edit
| c:\windows\system.ini.
|
| "Once it is open, change the line
shell=explorer.exe
| to
| shell=progman.exe.
| What
| you
| are doing here is changing the default shell
(that is
| having
| problems) from
| the
| Windows Explorer to the old Windows Program
Manager
| shell.
|
| "Reboot Windows. It should now successfully boot
with
| no
| errors into an empty
| Program Manager shell. Use the File | Run |
Browse
| drop
| down
| menu selection to
| browse to c:\program files\internet explorer and
| launch
| ie5setup.exe or
| ie6setup.exe
| (depending on what is there). Do a custom
install and
| check
| all the Bold faced
| options. When the setup program alerts you that
these
| files
| are already
| installed,
| tell it to reinstall all of the files.
|
| "When the Internet Explorer Setup program is
done and
| reboots,
| hit the F8 key
| to
| bring up a Boot Menu. Choose Command Prompt and
boot
| to
| the
| command prompt.
| Once
| there, type edit c:\windows\system.ini and, once
it is
| open,
| change the line
| shell=progman.exe back to shell=explorer.exe.
Save and
| exit
| the file. You have
| now
| set the shell back to the original value."
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "tgregg99"
wrote
| in
| message
|
| news | Can someone please help me resolve my problem?
Upon
| starting MS Windows 98,
| I see the MS Windows screen then it appears to
start
| loading
| programs as
| usual, then i get the above ERROR message. I
then
| restarted
| via SAFE mode,
| but there were no desktop icons. Upon
checking
| Program
| Manager, I only see
| 'Runapp' and no other programs listed. I
checked my
| memory
| via DOS prompt,
| and everything looks normal (but I really am
not a
| DOS
| user,
| so I'm limited
| in my ability to use DOS commands). I
restarted
| again
| and
| tried step by
| step
| confirmation, but again, I only get the above
ERROR
| message.
|
| I don't have the CD - or - the diskettes for
loading
| MS
| Windows 98. Is
| there a way to restore my MS Windows 98
otherwise?
|
| I appreciate your time and help very much ..
thank
| you!!!
|
| Terry
|
|
|
|
|
|
|
|
|
|
|
|
|



  #19  
Old March 12th 05, 05:48 AM
glee
external usenet poster
 
Posts: n/a
Default

Please make sure you are telling us the right names of the files you are referring
to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file
there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back
with the correct information please.

The instructions given were to find "ie6setup.exe" and run it if found, choosing
Minimal-Custom and selecting the items already in bold print. Did you find
"ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders?
You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the
C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in,
as I usually install IE from CD rather than from a download. In fact, if you cannot
find the setup file in any of those locations, you may have IE6 SP1 on a CD
somewhere, as it often is included on CD's in magazines.

Another option is to uninstall IE6 by pasting the following line into the Run
dialog:
RUNDLL32 SETUPWBV.DLL,IE6Maintenance
and choosing the option to "Restore the previous Windows configuration" from the
menu that appears. After that, install IE6 either from a CD or from download,
assuming that this allows you to boot normally again.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
...
Gary/Glen ... here's what I've done since last communication:

1. I booted up, went to Command Prompt Only and entered 'edit
c:\windows\system.ini' then changed 'Shell=Progman.exe' to
'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted.

2. This time the File Manager window was displayed with directory of
folders and files. I then tried the IE6 repair command by entering the
command you sent me for IE6 in the Run prompt. A pop up was displayed asking
me to Repair IE or Add a Component. I tried both. When i selected Repair
IE, nothing happened. When I selected Add a Component, I got an error
message saying I needed to go to a Windows menu I did not see. So I rebooted
again.

3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and
rebooted. This time I noticed I did not get the subject error message and
the 'Program Manager - Accessories' window was displayed (which did not
display the first time i changed the shell to 'Progman.exe' earlier and
rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to
launch the explorer.exe program -- i was able to double click on it, and when
i did, the hourglass was displayed for a short time appearing to be
processing something, but nothing happened, and i tried to launch it from the
Run command promt on same window -- but again, nothing happened. when i
clicked the setup file, nothing happened at all. But I checked the
Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106
.. 94,208 bytes, last changed 8/11/03. I turned off the pc.

So while it "appears" I have all my standard Windows programs in the c:
directory on the Program Manager - Accessories window, I still have no
desktop icons and no programs are launching.

Thoughts?

p.s. I realize you may not be able to call me, but in the event that you
can, my number is 404-329-0959. I'll be leaving the library within the hour
to go home. I'll check my email up until that time. And I'll check back to
this thread tomorrow morning if I don't hear from you beforehand.

Thanks for your continued support!!!!


"glee" wrote:

Thanks Gary....I am at work (on lunch right now), and can't get back to this

thread
for a few hours.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm

"Gary S. Terhune" wrote in message
...
Again, be very careful not to do anything more than run IE Repair using
Winfile.exe for a Shell. Long filenames can easily be messed up. Also,
if IE Repair doesn't fix the problem (after re-editing System.ini back
to using Explorer.exe for a Shell) then the next step is to
force-reinstall IE. You do this by again switching to Shell=Winfile.exe
and then finding Setup.exe in the Internet Explorer folder (usually
C:\Program Files\Internet Explorer) and running it. Choose "Add
Components" (or "Minimal or Custom Installation" if that's the option
that offers itself.) Then put a check mark for every item that is bolded
(already installed) and continue. If you haven't previously deleted the
setup files (usually in C:\Windows Updates Setup Files") then this will
probably be a smooth operation. If you don't have the installation files
on hand, it will be necessary to connect to the internet to download
them, and that can be problematic, depending on your system.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
news Gary,

I'm at the library and about to leave for home, where I'll follow your
recommendation. I won't give up. I'm very methodical, and I take
great care
in following the procedures (i'm a project manager and technical
writer :-)
.. anyways, I'll follow up with you later this afternoon with my
results.

Thanks!!!
Terry


"Gary S. Terhune" wrote:

Try Shell=Winfile.exe, as suggested.

And don't give up. We're giving you answers step-by-step, and when
one
thing doesn't work, that tends to provide hints as to what to do
next.
IOW, just because some suggestion doesn't bear immediate fruit,
doesn't
mean it didn't need to be done.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Gary,

I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon
re-booting, the following error was displayed:

'Error loading Program.exe. You must reinstall Windows.'

so, what can i do now?

Thanks!!!
Terry


"Gary S. Terhune" wrote:

As explained in the references Glen gave you earlier, you use
the
Command Prompt Only boot to edit System.ini and change the
"Shell=Explorer.exe" line to:

Shell=Progman.exe

Then restart and you will possibly be able to boot to Windows
without
having to load Explorer.exe. From there, you run the IE Repair
or
reinstall IE as needed. If Shell=progman.exe doesn't work, try
Shell=Winfile.exe. But be very careful when using these modes,
and
only
use them to perform these limited tasks, as they can mess up the
file
system if you do certain things, particularly Copy/Paste/Move
operations. When the IE Repair or reinstallation are completed,
re-edit
System.ini to restore normal Shell to Explorer.exe.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"tgregg99" wrote in message
...
Glen,

Thanks. I had no luck by trying to restore the most recent
registry
backups
-- i tried every one listed, which went back a coupe days
before
my
problem
-- still, this didn't work.

I'm confused about ...

Following that, use the info mentioned in the link I gave
you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

.. the IE repair tool instructions assumed i could click
Start ..
Run
....
but I can't. so I can only get to a command prompt and use
DOS
.... so
how do
i reinstall IE from the DOS command prompt?

Thanks .. looking forward to your answer!!!!!!!!!!!!!1
Terry

"glee" wrote:

Each time you use a different .cab file backup in scanreg
/restore,
you are
replacing the Registry with the one using that dat, and
"going
back"
to that date as
far as the Registry is concerned. So, if none of the
restores
helped the problem,
you should go back and restore the most recent backup prior
to
when
you began the
restoring experiment (Of course, if you onlty went back a
couple
of
days, there
should not be much difference other than the entries for the
updates
you did).

Following that, use the info mentioned in the link I gave
you to
reinstall IE, but
instead of progman.exe, use winfile.exe.

Post back with your results.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~

http://dts-l.org/goodpost.htm


"tgregg99" wrote in
message
...
Glee ...

I tried using DOS command 'scanreg /restore' and selecting
the
backup
(rb###.cab files) -- i tried each one, rebooting each
time,
but
that didn't
work. I also used the DOS command to 'edit the
c:\windows\system.ini' file
and replaced 'explorer.exe' with 'progman.exe' where you
told
me,
then saved
and rebooted, then got an error that 'progman.exe could
not be
found, must
reinstall windows' or something to that effect.

One other thing i forgot to mention. I downloaded Windows
updates
to my pc,
the night before my Windows crashed. One or two of the
updates
were for IE6.

Any other suggestions? Thank you for helping me with
this!!!!

Terry

"glee" wrote:

Before trying the procedure mentioned in my first reply,
you
may
want to try
this
first:
Boot to DOS Mode by accessing the boot menu at startup
and
selecting Command
Prompt
Only (you get to the boot menu the same way you get to
it
when
you selected Safe
Mode).
At the DOS Prompt, type:
scanreg /restore
and press Enter.
Select one of the backups (rb###.cab files) dated JUST
prior
to
when the problem
occurred.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote in message
...
Follow the procedures he
Recovering From a Failed Internet Explorer Upgrade in
Windows
98:







http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you
should
use the command
prompt
to edit the c:\windows\system.ini file. On the command
line
type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe
to
shell=progman.exe.
What
you
are doing here is changing the default shell (that is
having
problems) from
the
Windows Explorer to the old Windows Program Manager
shell.

"Reboot Windows. It should now successfully boot with
no
errors into an empty
Program Manager shell. Use the File | Run | Browse
drop
down
menu selection to
browse to c:\program files\internet explorer and
launch
ie5setup.exe or
ie6setup.exe
(depending on what is there). Do a custom install and
check
all the Bold faced
options. When the setup program alerts you that these
files
are already
installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and
reboots,
hit the F8 key
to
bring up a Boot Menu. Choose Command Prompt and boot
to
the
command prompt.
Once
there, type edit c:\windows\system.ini and, once it is
open,
change the line
shell=progman.exe back to shell=explorer.exe. Save and
exit
the file. You have
now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"tgregg99" wrote
in
message

news Can someone please help me resolve my problem? Upon
starting MS Windows 98,
I see the MS Windows screen then it appears to start
loading
programs as
usual, then i get the above ERROR message. I then
restarted
via SAFE mode,
but there were no desktop icons. Upon checking
Program
Manager, I only see
'Runapp' and no other programs listed. I checked my
memory
via DOS prompt,
and everything looks normal (but I really am not a
DOS
user,
so I'm limited
in my ability to use DOS commands). I restarted
again
and
tried step by
step
confirmation, but again, I only get the above ERROR
message.

I don't have the CD - or - the diskettes for loading
MS
Windows 98. Is
there a way to restore my MS Windows 98 otherwise?

I appreciate your time and help very much .. thank
you!!!

Terry














  #20  
Old March 12th 05, 06:31 AM
PCR
external usenet poster
 
Posts: n/a
Default

| But I checked the
| Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| .. 94,208 bytes, last changed 8/11/03.

IEXPLORE.EXE
Desc: Internet Explorer
Loc: C:\Program Files\Internet Explorer
Size: 91,136 bytes
Mod: Thursday, August 29, 2002
Ver: 6.00.2800.1106

I still get a variance from his figures, but I suppose some is possible
with that one. I think tgregg99 should really stick with you, Glee,
BUT...

This appears to recover IE/Explorer piecemeal, if the over-install will
never work...
http://support.microsoft.com/default...11&Product=w98
Invalid Page Fault in Module Explorer.exe
(296211) - After you upgrade your Juno software, or download and install
Juno Web, you receive an error message similar to the following:
Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
00401F31


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"glee" wrote in message
...
| The OP is apparently using the wrong file name in his post, as the
properties he
| lists are correct for iexplore.exe, and he cites the location of the
file as
| "c:\progra~1\intern~2". So, I don't think he is referring to
explorer.exe, but
| rather iexplore.exe
| --
| Glen Ventura, MS MVP Shell/User, A+
| ~ In memory of our friend, MVP Alex Nichol ~
|
http://aumha.org/alex.htm
| http://dts-l.org/goodpost.htm
|
| "PCR" wrote in message
| ...
| Your EXPLORER.EXE is suspicious. Following are the Properties of it
in
| Win98SE...
|
| EXPLORER.EXE
| Desc: Windows Explorer
| Loc: C:\WINDOWS
| Size: 180,224 bytes
| Mod: Friday, April 23, 1999 10:22:00 PM
| Ver: 4.72.3110.1
|
| That file has NEVER changed, despite I took every critical at
Windows
| Update. Better replace it from your .cab's. Here is how to do it in
| DOS...
|
| (a) DIR /s /a C:\EXPLORER.EXE
| Will say whether you have it, & where it is. Should be in
| "C:\Windows", thus...
|
| C:\DIR /s /a C:\EXPLORER.EXE
| Directory of C:\WINDOWS
| EXPLORER EXE 180,224 04-23-99 10:22p EXPLORER.EXE
| 1 file(s) 180,224 bytes
|
| If yours is elsewhere, especially in "C:\", it could be a virus or
| corrupt. Also, it's size is very suspicious. RENAME any that does
not
| look like mine (but I am Win98SE)...
|
| REN C:\Explorer.exe Explorer.exeX
| ...If it is in "C:\", for instance.
|
| (b)
| "EXTRACT /a /L C:\Windows LOC\Base4.cab EXPLORER.EXE"
|
| That is all one line between the quotes with 5 spaces, but do not
enter
| the quotes. It will offer to overwite, if one is already there.
|
| LOC is the location of "Base4.cab". This may be discovered as
| follows...
|
| C:\DIR /s /a C:\base4.cab
| Directory of C:\WINDOWS\OPTIONS\CABS
| BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB
| 1 file(s) 168,960 bytes
|
| If you have the .cabs on a CD, you will use your CD-ROM drive
letter,
| instead of "C:\" in that DIR command.
|
| So, in my case, the command is...
|
| "EXTRACT /a /L C:\Windows C:\WINDOWS\OPTIONS\CABS\Base4.cab
| EXPLORER.EXE"
|
| All one line: no quotes: there are 5 spaces in the line, including
one
| after "Base4.cab".
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with directory
of
| | folders and files. I then tried the IE6 repair command by
entering
| the
| | command you sent me for IE6 in the Run prompt. A pop up was
displayed
| asking
| | me to Repair IE or Add a Component. I tried both. When i
selected
| Repair
| | IE, nothing happened. When I selected Add a Component, I got an
error
| | message saying I needed to go to a Windows menu I did not see. So
I
| rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
'Shell='Progman.exe'
| and
| | rebooted. This time I noticed I did not get the subject error
message
| and
| | the 'Program Manager - Accessories' window was displayed (which
did
| not
| | display the first time i changed the shell to 'Progman.exe'
earlier
| and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
tried
| to
| | launch the explorer.exe program -- i was able to double click on
it,
| and when
| | i did, the hourglass was displayed for a short time appearing to
be
| | processing something, but nothing happened, and i tried to launch
it
| from the
| | Run command promt on same window -- but again, nothing happened.
| when i
| | clicked the setup file, nothing happened at all. But I checked
the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs in
the
| c:
| | directory on the Program Manager - Accessories window, I still
have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the event
that
| you
| | can, my number is 404-329-0959. I'll be leaving the library
within
| the hour
| | to go home. I'll check my email up until that time. And I'll
check
| back to
| | this thread tomorrow morning if I don't hear from you beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't get
back
| to this thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
Repair
| using
| | Winfile.exe for a Shell. Long filenames can easily be messed
up.
| Also,
| | if IE Repair doesn't fix the problem (after re-editing
System.ini
| back
| | to using Explorer.exe for a Shell) then the next step is to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
"Add
| | Components" (or "Minimal or Custom Installation" if that's the
| option
| | that offers itself.) Then put a check mark for every item that
is
| bolded
| | (already installed) and continue. If you haven't previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files") then
this
| will
| | probably be a smooth operation. If you don't have the
installation
| files
| | on hand, it will be necessary to connect to the internet to
| download
| | them, and that can be problematic, depending on your system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where I'll
| follow your
| | recommendation. I won't give up. I'm very methodical, and
I
| take
| | great care
| | in following the procedures (i'm a project manager and
technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers step-by-step,
and
| when
| | one
| | thing doesn't work, that tends to provide hints as to what
to
| do
| | next.
| | IOW, just because some suggestion doesn't bear immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | ...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe'
but
| upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you earlier,
you
| use
| | the
| | Command Prompt Only boot to edit System.ini and change
the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot to
| Windows
| | without
| | having to load Explorer.exe. From there, you run the
IE
| Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe doesn't
work,
| try
| | Shell=Winfile.exe. But be very careful when using
these
| modes,
| | and
| | only
| | use them to perform these limited tasks, as they can
mess
| up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation are
| completed,
| | re-edit
| | System.ini to restore normal Shell to Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the link
I
| gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command prompt
and
| use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
dat,
| and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none of
the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
backup
| prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
entries
| for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the link
I
| gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
wrote
| in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore' and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one, rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with 'progman.exe'
where
| you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
'progman.exe
| could
| | not be
| | found, must
| | reinstall windows' or something to that effect.
| |
| | One other thing i forgot to mention. I
downloaded
| Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or two
of
| the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in my
first
| reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same way
you
| get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab files)
dated
| JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
message
| |
...
| | Follow the procedures he
| | Recovering From a Failed Internet Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
|
|
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file. On
the
| command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now successfully
boot
| with
| | no
| | errors into an empty
| | Program Manager shell. Use the File | Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet explorer
and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts you
that
| these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command Prompt
and
| boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini and,
once
| it is
| | open,
| | change the line
| | shell=progman.exe back to
shell=explorer.exe.
| Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
problem?
| Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
appears to
| start
| | loading
| | programs as
| | usual, then i get the above ERROR message.
I
| then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed. I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I really
am
| not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get the
above
| ERROR
| | message.
| |
| | I don't have the CD - or - the diskettes
for
| loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows 98
| otherwise?
| |
| | I appreciate your time and help very much
...
| thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|


 




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