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#11
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Out of Scope Help Needed.
"Noel Paton" wrote in message ... ....Late to the party (again!!))...... ok - What we have here is a fairly common scenario, which is, unfortunately, best dealt with not in newsgroups, but in 1:1 help sessions on a proper forum for spyware problems. As Harry (I think?) has already said, you should post your original data to the Windows XP groups, and there they will give you up-to-date links to appropriate forums. Alternatively, go direct to Bleeping Computer, and read the instructions there on how to post log to the spyware forums (fora?) , then follow those instructions, and see what they say. One of the problems with some of these nasties is that the leopard changes spots every week - and the resulting mess may be something that no-one recognises at first glance. If you need detailed assistance, please feel free to mail me direct (but be aware that IT MAY TAKE ME A FEW DAYS TO RESPOND, DUE TO OTHER COMMITMENTS) - didn't mean to shout, but I'll let it stand, as a friend is seriously ill, nevertheless, we wish him well and and a miraculous recovery. (no-one known to the groups, BTW), and I have to deal with that before the fun of NG interactions All the Best It is good to 'read your face', as the Loom would say. Only the very best to you, also, Noel, Harry. -- Noel Paton CrashFixPC Nil Carborundum Illegitemi www.crashfixpc.co.uk "Job" wrote in message ... Hi Shane. Good to hear from you and thanks for the suggestions. I don't think my daughter's computer has a partition but I will check when I get back to her home this coming weekend. I will also try your "%systemroot%\system32\restore\rstrui.exe" prompt. I read about BartPE at http://www.nu2.nu/pebuilder/ and that looks worthwhile to try when I'm at her computer. I can access the Internet in Safe Mode and might be able to download the BartPE Installer via her DSL. I will give you an update afterwards. Hope your medical conditions have improved over the past year. P.S. I seem to recall reading somewhere that XP install files are contained in something like i386. Does that ring any bell for you? Jim "Shane" wrote in message ... Is there a method whereas I can force the System Restore to proceed past the "Confirm Restore Point Selection" window and complete its process? Thank you. Try this: "To start System Restore using the Command prompt, follow these steps: 1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt. 2. Use the arrow keys to select the Safe mode with a Command prompt option. 3. If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER. 4. Log on as an administrator or with an account that has administrator credentials. 5. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER. 6. Follow the instructions that appear on the screen to restore your computer to a functional state." If that doesn't work, then I'd say, offhand, no. Either the infection is still present and still stopping it, or necessary file(s) have been corrupted or deleted and that is stopping it. Most of my time is spent in XP Pro, and I could use a regularly updated BartPE cd (with NOD32, Trend Micro Sysclean, Stinger, McAfee Virusscan and Spybot S&D on there, not to mention Firefox and a host of other goodies such as Nero and Drive Image), the same on a USB stick; full image backups that run daily; and ERUNT which runs first boot every day and saves up to 7 previous registry backups. It would be nice to know if your daughter's machine had as much as a hidden partition containing the Windows files that damaged or missing system files could be restored from. If she doesn't have even that then options are pretty limited. Without a CD she can't run the 'Recovery Console' - though it is next to useless for most stuff anyway - unless it has previously been installed to the HD (which it obviously hasn't). You personally couldn't burn a BartPE disc/stick without XP or Server2003 - but if you had a fast broadband connection you could be supplied with much of this stuff - e.g. a BartPE ISO (~450MB) though I expect various license agreements say not to. Not that having one at this stage guarantees anything, but you would be able to manipulate the installation without booting the HD. You can also acquire XP itself (just not the necessary key) via Bittorrent, the veracity of which can be confirmed by checking the checksums, for running SFC /scannow with, for example, or for doing a repair reinstallation (if she doesn't have a hidden partition containing the necessary backup system files). Shane |
#12
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Out of Scope Help Needed.
A little tardy getting back to you however things have been
busy. The command prompt didn't help to allow the Sys Restore function to complete. I attempted to install HiJackThis but the infection seems to prevent a successful installation. Bottom line, due to some unrelated defective hardware and the difficulty with this infection, my daughter has decided to replace her aged machine. Thanks for your help and may your future be bright. Jim "Shane" wrote in message ... Is there a method whereas I can force the System Restore to proceed past the "Confirm Restore Point Selection" window and complete its process? Thank you. Try this: "To start System Restore using the Command prompt, follow these steps: 1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt. 2. Use the arrow keys to select the Safe mode with a Command prompt option. 3. If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER. 4. Log on as an administrator or with an account that has administrator credentials. 5. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER. 6. Follow the instructions that appear on the screen to restore your computer to a functional state." If that doesn't work, then I'd say, offhand, no. Either the infection is still present and still stopping it, or necessary file(s) have been corrupted or deleted and that is stopping it. Most of my time is spent in XP Pro, and I could use a regularly updated BartPE cd (with NOD32, Trend Micro Sysclean, Stinger, McAfee Virusscan and Spybot S&D on there, not to mention Firefox and a host of other goodies such as Nero and Drive Image), the same on a USB stick; full image backups that run daily; and ERUNT which runs first boot every day and saves up to 7 previous registry backups. It would be nice to know if your daughter's machine had as much as a hidden partition containing the Windows files that damaged or missing system files could be restored from. If she doesn't have even that then options are pretty limited. Without a CD she can't run the 'Recovery Console' - though it is next to useless for most stuff anyway - unless it has previously been installed to the HD (which it obviously hasn't). You personally couldn't burn a BartPE disc/stick without XP or Server2003 - but if you had a fast broadband connection you could be supplied with much of this stuff - e.g. a BartPE ISO (~450MB) though I expect various license agreements say not to. Not that having one at this stage guarantees anything, but you would be able to manipulate the installation without booting the HD. You can also acquire XP itself (just not the necessary key) via Bittorrent, the veracity of which can be confirmed by checking the checksums, for running SFC /scannow with, for example, or for doing a repair reinstallation (if she doesn't have a hidden partition containing the necessary backup system files). Shane |
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