Error Loading OS

Device Manager now lists only one item, i.e. Computer. Refresh doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured properly;
start
hardware installation wizard to correct the problem." Run wizard and get
error message "Enum\root\net\0000, no class key, failed!" Desktop display
settings indicate "unknown monitor, unknown device." Resolution is 640 X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk
runs
without finding any errors, and then there is a gray screen with no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you
need
to
read the instructions on Roxio's Website on how to boot to DOS
with
GoBack
installed.




http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times, but it
didn't
seem
to take as much time as I would have expected. The Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in
message
...
From your description, I think it quite possible that the HD
is
physically
failing, perhaps intermittently just yet, a most irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often, or
first
completes
and
then fails), begin to assume the HD is failing. Obtain a
disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost
of
a
new
HD
so
low today, I would attempt to copy the current drive to a new
drive
before
it fails entirely and then install it as the main, bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run the
evaluation
copy, in read-only mode, to stress test the HD. A half dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no
better
in
my
recent
experience. Real customer service from Fortune 500 companies
is
just
a
memory now. Carly certainly never considered it important to
her
company's
success.

So count yourself lucky to know about, or be able to find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User /
DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my
Dell
Dimension
4100 crashed and displayed the following error message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore points
during
the
preceding 48 hours to no avail. When I went into safe mode
to
run
scandisk,
I noticed that programs that do not normally run in safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two
complete
virus
scans using AVG and online Trendmicro House Call, but no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode due to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting from the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas
would
be
most
appreciated. I'm almost ready to purchase a new computer.
:-(

Herman

Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured properly;
start
hardware installation wizard to correct the problem." Run wizard and get
error message "Enum\root\net\0000, no class key, failed!" Desktop
display
settings indicate "unknown monitor, unknown device." Resolution is 640 X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk
runs
without finding any errors, and then there is a gray screen with no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage 100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack - you
need
to
read the instructions on Roxio's Website on how to boot to DOS
with
GoBack
installed.




http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times, but it
didn't
seem
to take as much time as I would have expected. The Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it
has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote in
message
...
From your description, I think it quite possible that the HD
is
physically
failing, perhaps intermittently just yet, a most irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka, bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often, or
first
completes
and
then fails), begin to assume the HD is failing. Obtain a
disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the cost
of
a
new
HD
so
low today, I would attempt to copy the current drive to a
new
drive
before
it fails entirely and then install it as the main, bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run
the
evaluation
copy, in read-only mode, to stress test the HD. A half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it important
to
her
company's
success.

So count yourself lucky to know about, or be able to find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User /
DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in message
...
Yesterday when I was browsing the Internet using IE 6, my
Dell
Dimension
4100 crashed and displayed the following error message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore
points
during
the
preceding 48 hours to no avail. When I went into safe
mode
to
run
scandisk,
I noticed that programs that do not normally run in safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed two
complete
virus
scans using AVG and online Trendmicro House Call, but no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode due to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting from the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any ideas
would
be
most
appreciated. I'm almost ready to purchase a new computer.
:-(

Herman

Noel, I did this already. In safe mode Device Manager is also empty except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured properly;
start
hardware installation wizard to correct the problem." Run wizard and
get
error message "Enum\root\net\0000, no class key, failed!" Desktop
display
settings indicate "unknown monitor, unknown device." Resolution is 640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk
runs
without finding any errors, and then there is a gray screen with no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot to DOS
with
GoBack
installed.





http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times, but
it
didn't
seem
to take as much time as I would have expected. The Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it
has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote
in
message
...
From your description, I think it quite possible that the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often, or
first
completes
and
then fails), begin to assume the HD is failing. Obtain a
disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the
cost
of
a
new
HD
so
low today, I would attempt to copy the current drive to a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run
the
evaluation
copy, in read-only mode, to stress test the HD. A half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it important
to
her
company's
success.

So count yourself lucky to know about, or be able to find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User /
DTS
Help us help you: http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in
message
...
Yesterday when I was browsing the Internet using IE 6,
my
Dell
Dimension
4100 crashed and displayed the following error message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore
points
during
the
preceding 48 hours to no avail. When I went into safe
mode
to
run
scandisk,
I noticed that programs that do not normally run in safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed
two
complete
virus
scans using AVG and online Trendmicro House Call, but no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode due to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured properly;
start
hardware installation wizard to correct the problem." Run wizard and
get
error message "Enum\root\net\0000, no class key, failed!" Desktop
display
settings indicate "unknown monitor, unknown device." Resolution is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu, scandisk
runs
without finding any errors, and then there is a gray screen with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in message
...
The 'no valid partition' error is normal when using GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot to DOS
with
GoBack
installed.





http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times, but
it
didn't
seem
to take as much time as I would have expected. The Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am every
morning;
restoring the backup from my external HD yesterday did not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when it
has
finished.

Thanks again.

Herman


"Jack E Martinelli" wrote
in
message
...
From your description, I think it quite possible that the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often, or
first
completes
and
then fails), begin to assume the HD is failing. Obtain a
disk
test
software
from the HD's vendor and run it also, if it is available.

Third-party HD evaluation software exists, but with the
cost
of
a
new
HD
so
low today, I would attempt to copy the current drive to a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and run
the
evaluation
copy, in read-only mode, to stress test the HD. A half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User
/
DTS
Help us help you: http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in
message
...
Yesterday when I was browsing the Internet using IE 6,
my
Dell
Dimension
4100 crashed and displayed the following error message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service 800A."

I ran Norton Go Back using about 8 different restore
points
during
the
preceding 48 hours to no avail. When I went into safe
mode
to
run
scandisk,
I noticed that programs that do not normally run in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed
two
complete
virus
scans using AVG and online Trendmicro House Call, but
no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates
before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode due
to
missing
drivers,
bad registry entries, or an improperly configured HD."

Today I cannot boot my computer into either normal or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run wizard
and
get
error message "Enum\root\net\0000, no class key, failed!" Desktop
display
settings indicate "unknown monitor, unknown device." Resolution is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray screen with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot to
DOS
with
GoBack
installed.






http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times,
but
it
didn't
seem
to take as much time as I would have expected. The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am
every
morning;
restoring the backup from my external HD yesterday did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"
wrote
in
message
...
From your description, I think it quite possible that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often,
or
first
completes
and
then fails), begin to assume the HD is failing. Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but with the
cost
of
a
new
HD
so
low today, I would attempt to copy the current drive to
a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and
run
the
evaluation
copy, in read-only mode, to stress test the HD. A half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User
/
DTS
Help us help you: http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in
message
...
Yesterday when I was browsing the Internet using IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service
800A."

I ran Norton Go Back using about 8 different restore
points
during
the
preceding 48 hours to no avail. When I went into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally run in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I performed
two
complete
virus
scans using AVG and online Trendmicro House Call, but
no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates
before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode due
to
missing
drivers,
bad registry entries, or an improperly configured
HD."

Today I cannot boot my computer into either normal or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on
the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem was.

Is this an OS problem or a hard drive problem? Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

Urk!

OK
in Safe Mode....

SCANREG /RESTORE

See if one of the dates offered is prior to your problem - if so, then use
it. If not then post back for instructions.

(I'm off to bed, and the instructions need a fresh head for composition!! -
see you in the morning!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run wizard
and
get
error message "Enum\root\net\0000, no class key, failed!" Desktop
display
settings indicate "unknown monitor, unknown device." Resolution is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray screen
with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%, Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in message
...
Now you've uninstalled GoBack - what is the EXACT error
message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the
Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using
GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot to
DOS
with
GoBack
installed.






http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several times,
but
it
didn't
seem
to take as much time as I would have expected. The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am
every
morning;
restoring the backup from my external HD yesterday did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes
on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"
wrote
in
message
...
From your description, I think it quite possible that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails (often,
or
first
completes
and
then fails), begin to assume the HD is failing.
Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but with
the
cost
of
a
new
HD
so
low today, I would attempt to copy the current drive
to
a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs, and
run
the
evaluation
copy, in read-only mode, to stress test the HD. A
half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is
no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User
/
DTS
Help us help you: http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in
message
...
Yesterday when I was browsing the Internet using IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able to run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service
800A."

I ran Norton Go Back using about 8 different restore
points
during
the
preceding 48 hours to no avail. When I went into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally run in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I
performed
two
complete
virus
scans using AVG and online Trendmicro House Call,
but
no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates
before
each
scan.

When rebooting after another crash later yesterday I
received
the
error
message "Drive C is running in compatibility mode
due
to
missing
drivers,
bad registry entries, or an improperly configured
HD."

Today I cannot boot my computer into either normal
or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting
from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on
the
phone,
the
technician
was unable to help me. She said that she would have
another
technician
call
me back if they could determine what the problem
was.

Is this an OS problem or a hard drive problem? Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

Noel--

We're making progress! After displaying an error message that my display is
not configured correctly, my system appears to boot normally to the desktop.
I updated my NVIDIA driver recently; perhaps the installer caused this error
message?

However, when I try to boot into safe mode, I get almost the exact same
error message I got at the very beginning: "There is a problem with a
system file. Windows may not be able to run correctly. You may be able to
fix it using System Restore. Otherwise reinstall Windows. VxD dynamic link
call: VSDATA95(01) + 0002D1CC to "0028," service 800A."

The next screen says: "Invalid VxD dynamic link call to device number 28,
service 74. Your Windows configuration is invalid. Run Windows Setup to
correct this problem. System halted.

Any idea what system file Windows is having a problem with?

Hope you had a good night's sleep! Thanks again.

Herman



"Noel Paton" wrote in message
...
Urk!

OK
in Safe Mode....

SCANREG /RESTORE

See if one of the dates offered is prior to your problem - if so, then use
it. If not then post back for instructions.

(I'm off to bed, and the instructions need a fresh head for
composition!! -
see you in the morning!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required
drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run wizard
and
get
error message "Enum\root\net\0000, no class key, failed!"
Desktop
display
settings indicate "unknown monitor, unknown device." Resolution
is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray screen
with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%,
Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in
message
...
Now you've uninstalled GoBack - what is the EXACT error
message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

I have uninstalled Go Back using instructions on the
Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using
GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot
to
DOS
with
GoBack
installed.







http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations! Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received
the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several
times,
but
it
didn't
seem
to take as much time as I would have expected. The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am
every
morning;
restoring the backup from my external HD yesterday did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40 minutes
on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test
when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"
wrote
in
message
...
From your description, I think it quite possible
that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails
(often,
or
first
completes
and
then fails), begin to assume the HD is failing.
Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but with
the
cost
of
a
new
HD
so
low today, I would attempt to copy the current drive
to
a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs,
and
run
the
evaluation
copy, in read-only mode, to stress test the HD. A
half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP is
no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User
/
DTS
Help us help you: http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote in
message
...
Yesterday when I was browsing the Internet using
IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able to
run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service
800A."

I ran Norton Go Back using about 8 different
restore
points
during
the
preceding 48 hours to no avail. When I went into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally run
in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I
performed
two
complete
virus
scans using AVG and online Trendmicro House Call,
but
no
viruses
were
found.
I update AVG manually daily. I run SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates
before
each
scan.

When rebooting after another crash later yesterday
I
received
the
error
message "Drive C is running in compatibility mode
due
to
missing
drivers,
bad registry entries, or an improperly configured
HD."

Today I cannot boot my computer into either normal
or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting
from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour on
the
phone,
the
technician
was unable to help me. She said that she would
have
another
technician
call
me back if they could determine what the problem
was.

Is this an OS problem or a hard drive problem?
Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

http://support.microsoft.com/default...;EN-US;Q297725
would seem to be a likely suspect.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

We're making progress! After displaying an error message that my display
is
not configured correctly, my system appears to boot normally to the
desktop.
I updated my NVIDIA driver recently; perhaps the installer caused this
error
message?

However, when I try to boot into safe mode, I get almost the exact same
error message I got at the very beginning: "There is a problem with a
system file. Windows may not be able to run correctly. You may be able
to
fix it using System Restore. Otherwise reinstall Windows. VxD dynamic
link
call: VSDATA95(01) + 0002D1CC to "0028," service 800A."

The next screen says: "Invalid VxD dynamic link call to device number 28,
service 74. Your Windows configuration is invalid. Run Windows Setup to
correct this problem. System halted.

Any idea what system file Windows is having a problem with?

Hope you had a good night's sleep! Thanks again.

Herman



"Noel Paton" wrote in message
...
Urk!

OK
in Safe Mode....

SCANREG /RESTORE

See if one of the dates offered is prior to your problem - if so, then
use
it. If not then post back for instructions.

(I'm off to bed, and the instructions need a fresh head for
composition!! -
see you in the morning!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required
drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run
wizard
and
get
error message "Enum\root\net\0000, no class key, failed!"
Desktop
display
settings indicate "unknown monitor, unknown device." Resolution
is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray screen
with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%,
Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in
message
...
Now you've uninstalled GoBack - what is the EXACT error
message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Noel--

I have uninstalled Go Back using instructions on the
Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my
new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using
GoBack -
you
need
to
read the instructions on Roxio's Website on how to boot
to
DOS
with
GoBack
installed.







http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations!
Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received
the
error
message
"WinME
has determined that Drive C does not contain a valid
partition."
Scandisk
found no errors on Drive C when I ran it several
times,
but
it
didn't
seem
to take as much time as I would have expected. The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2 am
every
morning;
restoring the backup from my external HD yesterday
did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40
minutes
on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test
when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"
wrote
in
message
...
From your description, I think it quite possible
that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails
(often,
or
first
completes
and
then fails), begin to assume the HD is failing.
Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but with
the
cost
of
a
new
HD
so
low today, I would attempt to copy the current
drive
to
a
new
drive
before
it fails entirely and then install it as the main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs,
and
run
the
evaluation
copy, in read-only mode, to stress test the HD. A
half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP
is
no
better
in
my
recent
experience. Real customer service from Fortune 500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able
to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User
/
DTS
Help us help you:
http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote
in
message
...
Yesterday when I was browsing the Internet using
IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able to
run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service
800A."

I ran Norton Go Back using about 8 different
restore
points
during
the
preceding 48 hours to no avail. When I went into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally run
in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I
performed
two
complete
virus
scans using AVG and online Trendmicro House Call,
but
no
viruses
were
found.
I update AVG manually daily. I run
SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for updates
before
each
scan.

When rebooting after another crash later
yesterday
I
received
the
error
message "Drive C is running in compatibility mode
due
to
missing
drivers,
bad registry entries, or an improperly configured
HD."

Today I cannot boot my computer into either
normal
or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully booting
from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour
on
the
phone,
the
technician
was unable to help me. She said that she would
have
another
technician
call
me back if they could determine what the problem
was.

Is this an OS problem or a hard drive problem?
Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a new
computer.
:-(

Herman

Thanks for the link. I have uninstalled ZA and I no longer get that error
message when I boot into safe mode.

However, when I boot into safe mode, programs like AVG, Palm Alarm, Hotsync,
K9 are all running in the background when they shouldn't be. I can see
their icons in the system tray. Am I really in safe mode if this occurs?
Is there a way to repair safe mode other than reinstalling the OS? Do I
really need safe mode or is there a workaround available?

Thanks again.



"Noel Paton" wrote in message
...
http://support.microsoft.com/default...;EN-US;Q297725
would seem to be a likely suspect.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

We're making progress! After displaying an error message that my
display
is
not configured correctly, my system appears to boot normally to the
desktop.
I updated my NVIDIA driver recently; perhaps the installer caused this
error
message?

However, when I try to boot into safe mode, I get almost the exact same
error message I got at the very beginning: "There is a problem with a
system file. Windows may not be able to run correctly. You may be able
to
fix it using System Restore. Otherwise reinstall Windows. VxD dynamic
link
call: VSDATA95(01) + 0002D1CC to "0028," service 800A."

The next screen says: "Invalid VxD dynamic link call to device number
28,
service 74. Your Windows configuration is invalid. Run Windows Setup
to
correct this problem. System halted.

Any idea what system file Windows is having a problem with?

Hope you had a good night's sleep! Thanks again.

Herman



"Noel Paton" wrote in message
...
Urk!

OK
in Safe Mode....

SCANREG /RESTORE

See if one of the dates offered is prior to your problem - if so, then
use
it. If not then post back for instructions.

(I'm off to bed, and the instructions need a fresh head for
composition!! -
see you in the morning!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also
empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required
drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer. Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run
wizard
and
get
error message "Enum\root\net\0000, no class key, failed!"
Desktop
display
settings indicate "unknown monitor, unknown device."
Resolution
is
640
X
480, and can't be changed.


"Noel Paton" wrote in message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot
to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray
screen
with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%,
Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in
message
...
Now you've uninstalled GoBack - what is the EXACT error
message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Noel--

I have uninstalled Go Back using instructions on the
Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my
new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using
GoBack -
you
need
to
read the instructions on Roxio's Website on how to
boot
to
DOS
with
GoBack
installed.








http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to
post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations!
Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I received
the
error
message
"WinME
has determined that Drive C does not contain a
valid
partition."
Scandisk
found no errors on Drive C when I ran it several
times,
but
it
didn't
seem
to take as much time as I would have expected. The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2
am
every
morning;
restoring the backup from my external HD yesterday
did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40
minutes
on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced Test
when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"

wrote
in
message
...
From your description, I think it quite possible
that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD, aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails
(often,
or
first
completes
and
then fails), begin to assume the HD is failing.
Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but
with
the
cost
of
a
new
HD
so
low today, I would attempt to copy the current
drive
to
a
new
drive
before
it fails entirely and then install it as the
main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD Labs,
and
run
the
evaluation
copy, in read-only mode, to stress test the HD.
A
half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT). HP
is
no
better
in
my
recent
experience. Real customer service from Fortune
500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be able
to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for
Shell/User
/
DTS
Help us help you:
http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD" wrote
in
message

...
Yesterday when I was browsing the Internet
using
IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able to
run
correctly.
You
may
be
able to fix it using System Restore. Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028," service
800A."

I ran Norton Go Back using about 8 different
restore
points
during
the
preceding 48 hours to no avail. When I went
into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally
run
in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I
performed
two
complete
virus
scans using AVG and online Trendmicro House
Call,
but
no
viruses
were
found.
I update AVG manually daily. I run
SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for
updates
before
each
scan.

When rebooting after another crash later
yesterday
I
received
the
error
message "Drive C is running in compatibility
mode
due
to
missing
drivers,
bad registry entries, or an improperly
configured
HD."

Today I cannot boot my computer into either
normal
or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully
booting
from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an hour
on
the
phone,
the
technician
was unable to help me. She said that she would
have
another
technician
call
me back if they could determine what the
problem
was.

Is this an OS problem or a hard drive problem?
Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a
new
computer.
:-(

Herman

This is almost getting worse, rather than better!! - (but 'dinna fash
yersen' yet!!)

We now have a functioning system?? right? - try this

In Normal Mode,
Start|Run

SCANREG

- it should offer to create a registry backup - accept the offer!!!!

then again,
Start|run

SCANREG /FIX

- it should reboot and correct registry errors along the way............see
what happens after that.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Thanks for the link. I have uninstalled ZA and I no longer get that error
message when I boot into safe mode.

However, when I boot into safe mode, programs like AVG, Palm Alarm,
Hotsync,
K9 are all running in the background when they shouldn't be. I can see
their icons in the system tray. Am I really in safe mode if this occurs?
Is there a way to repair safe mode other than reinstalling the OS? Do I
really need safe mode or is there a workaround available?

Thanks again.



"Noel Paton" wrote in message
...
http://support.microsoft.com/default...;EN-US;Q297725
would seem to be a likely suspect.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Herman Berliss, MD" wrote in message
...
Noel--

We're making progress! After displaying an error message that my
display
is
not configured correctly, my system appears to boot normally to the
desktop.
I updated my NVIDIA driver recently; perhaps the installer caused this
error
message?

However, when I try to boot into safe mode, I get almost the exact same
error message I got at the very beginning: "There is a problem with a
system file. Windows may not be able to run correctly. You may be
able
to
fix it using System Restore. Otherwise reinstall Windows. VxD dynamic
link
call: VSDATA95(01) + 0002D1CC to "0028," service 800A."

The next screen says: "Invalid VxD dynamic link call to device number
28,
service 74. Your Windows configuration is invalid. Run Windows Setup
to
correct this problem. System halted.

Any idea what system file Windows is having a problem with?

Hope you had a good night's sleep! Thanks again.

Herman



"Noel Paton" wrote in message
...
Urk!

OK
in Safe Mode....

SCANREG /RESTORE

See if one of the dates offered is prior to your problem - if so, then
use
it. If not then post back for instructions.

(I'm off to bed, and the instructions need a fresh head for
composition!! -
see you in the morning!)


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Herman Berliss, MD" wrote in message
...
There is no + next to the word Computer, just an icon.


"Noel Paton" wrote in message
...
Did you see a + next to it?
if so, then click on that

If not, then Windows shouldn't be opening at all!!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Noel, I did this already. In safe mode Device Manager is also
empty
except
for Computer at the top. :-(


"Noel Paton" wrote in message
...
Reboot to Safe Mode
Open Device Manager there
See what it reports
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Remove ALL instances of duplicated devices
Remove ALL entries in the 'Other Devices' branch - if present
Reboot to Normal Mode - Windows will reinstall the required
drivers -
hopefully curing your problem.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in message
...
Device Manager now lists only one item, i.e. Computer.
Refresh
doesn't
help, and add new hardware wizard repeatedly fails.


"Herman Berliss, MD" wrote in message
...
After bootup, error message "display adapter not configured
properly;
start
hardware installation wizard to correct the problem." Run
wizard
and
get
error message "Enum\root\net\0000, no class key, failed!"
Desktop
display
settings indicate "unknown monitor, unknown device."
Resolution
is
640
X
480, and can't be changed.


"Noel Paton" wrote in
message
...
OK - looks like we're getting somewhere, then!

Try booting from a floppy
at the A:\ prompt type

SCANREG /FIX

and hit [return]
wait for the fixer to finish, remove the floppy and reboot
to
Windows -
what
happens now?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Noel--

Now when I boot up, I get the MS Windows ME Startup Menu,
scandisk
runs
without finding any errors, and then there is a gray
screen
with
no
text.

FDISK /STATUS reports Disk 1, Drive C, MB 76340, Free 0%,
Usage
100%.

Thanks again!

HB

"Noel Paton" wrote in
message
...
Now you've uninstalled GoBack - what is the EXACT error
message
when
you
boot to Windows?

From a floppy boot, what does FDISK /STATUS report?


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Noel--

I have uninstalled Go Back using instructions on the
Symantec
website,
but
I
still can't boot up my computer. Scandisk and Maxtor
PowerMax
found
no
errors on my C drive.

Should I purchase another HD and reinstall WinME on my
new
drive
to
buy
time
to troubleshoot the old one?

Any further ideas? Thanks!

Herman


"Noel Paton" wrote in
message
...
The 'no valid partition' error is normal when using
GoBack -
you
need
to
read the instructions on Roxio's Website on how to
boot
to
DOS
with
GoBack
installed.








http://www.roxio.com/en/support/roxi...l#_Toc12861776

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to
post
messages
to
NG's

"Herman Berliss, MD" wrote in
message
...
Jack--

Maxtor PowerMax Advanced Test: "Congratulations!
Your
drive
is
certified
error-free." Any further ideas?

HB


"Herman Berliss, MD" wrote
in
message
...
Jack--

Thanks for your prompt response.

When booting up using my WinME bootdisk, I
received
the
error
message
"WinME
has determined that Drive C does not contain a
valid
partition."
Scandisk
found no errors on Drive C when I ran it several
times,
but
it
didn't
seem
to take as much time as I would have expected.
The
Maxtor
PowerMax
Advanced
Test is in progress.

I forgot to mention that I back up my C drive at 2
am
every
morning;
restoring the backup from my external HD yesterday
did
not
fix
the
problem,
however.

I also forgot to mention that I had to wait 40
minutes
on
hold
before
the
Dell technician even answered the phone.

I'll post the results of the PowerMax Advanced
Test
when
it
has
finished.

Thanks again.

Herman


"Jack E Martinelli"

wrote
in
message
...
From your description, I think it quite possible
that
the
HD
is
physically
failing, perhaps intermittently just yet, a most
irritating
and
difficult
problem.

Begin by booting to DOS using the WinME EBD,
aka,
bootdisk,
and
running
scandisk, seveal times in a row. If it fails
(often,
or
first
completes
and
then fails), begin to assume the HD is failing.
Obtain
a
disk
test
software
from the HD's vendor and run it also, if it is
available.

Third-party HD evaluation software exists, but
with
the
cost
of
a
new
HD
so
low today, I would attempt to copy the current
drive
to
a
new
drive
before
it fails entirely and then install it as the
main,
bootable
drive
as
a
test.

Another test is to obtain HD Tach, from TCD
Labs,
and
run
the
evaluation
copy, in read-only mode, to stress test the HD.
A
half
dozen
tests
should
tell you if the drive is failing.

And isn't Dell Support just wonderful (NOT).
HP
is
no
better
in
my
recent
experience. Real customer service from Fortune
500
companies
is
just
a
memory now. Carly certainly never considered it
important
to
her
company's
success.

So count yourself lucky to know about, or be
able
to
find,
this
ng.
--
Jack E. Martinelli 2002-05 MS MVP for
Shell/User
/
DTS
Help us help you:
http://www.dts-L.org/goodpost.htm


http://www.microsoft.com/athome/secu...t/default.aspx
Your cooperation is very appreciated.
------
"Herman Berliss, MD"
wrote
in
message

...
Yesterday when I was browsing the Internet
using
IE
6,
my
Dell
Dimension
4100 crashed and displayed the following error
message:
"There
is
a
problem
with a system file. Windows may not be able
to
run
correctly.
You
may
be
able to fix it using System Restore.
Otherwise
reinstall
Windows.
VxD
dynamic link call: C1C64AEC to "0028,"
service
800A."

I ran Norton Go Back using about 8 different
restore
points
during
the
preceding 48 hours to no avail. When I went
into
safe
mode
to
run
scandisk,
I noticed that programs that do not normally
run
in
safe
mode,
eg
AVG,
ZA,
Palm Hotsync & Alarm, etc. were running. I
performed
two
complete
virus
scans using AVG and online Trendmicro House
Call,
but
no
viruses
were
found.
I update AVG manually daily. I run
SpywareBlaster
and
scan
frequently
with
both Ad-Aware and Spybot S&D; I check for
updates
before
each
scan.

When rebooting after another crash later
yesterday
I
received
the
error
message "Drive C is running in compatibility
mode
due
to
missing
drivers,
bad registry entries, or an improperly
configured
HD."

Today I cannot boot my computer into either
normal
or
safe
mode;
I
get
the
error message "Error Loading OS." I tried to
reinstall
WinME
using
the
Dell-supplied CD, but after successfully
booting
from
the
CD,
the
program
freezes when I instruct it to proceed with the
reinstallation.

I called Dell Tech Support, but despite an
hour
on
the
phone,
the
technician
was unable to help me. She said that she
would
have
another
technician
call
me back if they could determine what the
problem
was.

Is this an OS problem or a hard drive problem?
Any
ideas
would
be
most
appreciated. I'm almost ready to purchase a
new
computer.
:-(

Herman