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Cannot open Explorer (shell32.dll error)
Can anyone help? I am not able to open Explorer except in safe mode
for some reason. I sually get: "Explorer has caused an error in SHELL32.DLL. Explorer will now close." Or "Explorer has caused an error in Unknown. Explorer will now close." I have tried system restore, spyware checks, and the other Microsoft Knowledge base stuff online. As I said, it works fine in safe mode. All I can figure is that there is some sort of conflict between shell32.dll and Explorer. Any help would be greatly appreciated. Tim Hopkins |
#2
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Cannot open Explorer (shell32.dll error)
Since it works in Safe Mode - I'd start by looking for driver problems....
Reboot to Safe Mode Open Device Manager Remove ALL instances of duplicated devices Remove ALL error-flagged devices Remove ALL devices not present on your system Remove ALL entries in the 'Other Devices' branch (if present) Reboot to Normal Mode - Windows will reinstall the required drivers (may take a couple of reboots) - hopefully curing your problem. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Tim Hopkins" wrote in message om... Can anyone help? I am not able to open Explorer except in safe mode for some reason. I sually get: "Explorer has caused an error in SHELL32.DLL. Explorer will now close." Or "Explorer has caused an error in Unknown. Explorer will now close." I have tried system restore, spyware checks, and the other Microsoft Knowledge base stuff online. As I said, it works fine in safe mode. All I can figure is that there is some sort of conflict between shell32.dll and Explorer. Any help would be greatly appreciated. Tim Hopkins |
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