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#1
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873009 Update will not install [correction=> 837009]
[CP to WinME General; FU set to WinME General]
Inline (since you didn't include previous message in your reply): ForestSpirit wrote: Windows Version: Windows Me 4.90.3000 javascript:navigator.appMinorVersion: ;SP1;Q889293; snip IE Version (Help-About): 6.0.2800.1106 IE Updates (Help-About): ;SP1;Q889293 OE Version (Help-About): 6.00.2800.1106 OE Files (Help-About): Many files with various versions. Are other Windows updates supposed to show up under Help-About for IE and OE? You have the latest Cumulative Security Update for IE installed (889293). It was released in Dec-04. Yes, usually OE updates are displayed in IE HelpAboutUpdate Versions. For Windows Updates, all "critical updates" have been installed except for 837009 and 890175. (I was planning to install 890175 after resolving problem with 837009, but I can go ahead and install it now if you like.) All "recommended updates" have been installed except for EuroTool and foreign language. I wouldn't bother. You have some tearing down and rebuilding to do. See below. Is 837009 included in 889293? Are other updates included in 889293? No and kinda/sorta. 889293 is a cumulative update for IE, therefore it either includes the fixes in earlier IE updates or it has updated files which supersede the earlier ones. The above notwithstanding, in your original post you stated that you'd just reinstalled WinME. Why? We all wish you hadn't done that. After having upgraded to IE6 SP1 in WinME (which I am assuming you had done), IE6 /must/ be uninstalled before reinstalling WinME or you end up with what the WinME gang affectionately calls "version soup" (http://snipurl.com/2bou). To make things right, you'll need to follow the very involved fix/steps outlined on this page of MVP Noel Paton's: http://www.btinternet.com/~winnoel/ReInIE.htm. I am crossposting this reply to the WinME General newsgroup (microsoft.public.windowsme.general). You will find this thread in that newsgroup he http://communities2.microsoft.com/co...dowsme.general (or http://snipurl.com/2q9e). Copy/paste either of those 2 links into your IE Addressbar and click on GO to open to that newsgroup in IE. waves to WinME Gang Please post all further replies to the WinME General newsgroup as they are the ones who will best be able to assist you with your problems. Best of luck. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) CC: Noel Paton, MS MVP paste ForestSpirit wrote: I have tried multiple times to get the 873009 update to install. OE 6 SP1 is already installed. I tried repairing IE 6 SP1 & Internet Tools, reinstalling it, and even adding OE again as a component; but the 873009 update still will not install. It does not matter whether I try to install it manually or using Windows Update. With manually, it says "This update requires Outlook Express 6.0 SP1 to be installed." (That makes no sense. OE6SP1 is installed.) With Windows Update, it claims the item was successfully installed, but upon the next reboot and check at Windows Update, 873009 is in the list again. Any ideas what could be the problem? I reinstalled Windows Me yesterday. No other Windows issues or update issues at this time. All other Windows Updates have installed successfully. |
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WHY DID I REINSTALL WINDOWS ME?
WMP9 didn't work right and I had a few other problems. Those are all fixed now. I had to reinstall rather than reformat. There are some things I might not be able to fix with a format: third-party software activation, Windows might not see my CD drives, I do not have all the drivers, etc. It took forever to get Windows to recognize the CD drives and to get ASPI set up properly for Nero/PowerDVD on this board. All that works fine now. My mainboard failed recently, and I had to use a different one that isn't as good. I put my hard drive with WinMe already installed into this other board. There was no choice. Not all my hardware was compatible, so I had to swap additional components. That's why third-party software activation might be a problem. I don't have drivers for this board or the ISA sound card. If Windows doesn't autodetect them and find drivers on its own, them I'm SOL. HOW DID I REINSTALL WINDOWS ME OVER ITSELF? To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I followed advice that someone in a different Microsoft WinMe newsgroup gave. After backing up important files and disabling stuff in msconfig, I booted to DOS with a WinMe with startup disk and renamed folders. Internet Explorer folder: REN C:\Progra~1\Intern~1 OLDINT Windows Media Player folder: REN C:\Progra~1\Window~1 OLDWMP It was also suggested to rename WMPLOC.dll, but I couldn't find that file. I also did a few extra things on my own that I wish I hadn't. Following the same procedure, I renamed the Outlook Express folder (big mistake) and deleted the Windows Updates folder. Windows reinstalled from DOS with a SUWIN error at 60-65%. The SUWIN error did not have a number or error code. I had to click IGNORE about 50 times before Windows would continue installing. The error is probably due to OE and WMP. WHAT HAPPENED AFTER THE REINSTALL? Once WinME was back up, I had no files at all in the Outlook Express folder and no working WMP 7.1. When I tried to open WMP 7.1 I got an error, and it wouldn't work at all. I tried the full install of WMP 7.1 to resolve it, but that would not install. I tried the full install of WMP 9 and it installed fine. Next I installed IE5.5SP2 full install. Still nothing in OE. Then tried IE 6 SP1 full install from my CD backup. That didn't bring back OE6 either. Tried repairing IE6. No dice. Luckily, I had zipped up all the files in my OE 5.5 folder way back when. I unzipped those files into the Outlook Express folder and then had a working Outlook Express 5.5. My address book came back and I could sign on and get email. I reinstalled IE6SP1. OE worked, but it was still 5.5. Tried repairing IE6 again. Then I manually added OE6 as an additional component and eventually got OE6 back on here. WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6? Everything works fine except that the 837009 update won't install. Reinstalled all the Windows Updates that the Windows Update said I need, except for 837009 and 890175. There may still be some mild "version soup" in IE/OE, but the majority of my current installation works fine. It's less of "version soup" than some people have when reinstalling WinMe without uninstalling IE6/WMP9, but at least it all works now, except for the 837009 update. How protected am I without that update? What other IE/OE updates do I really have to have that I currently don't have? I wonder if there are some registry entries that should be deleted when installing WinMe overtop IE6. It is not always possible to uninstall IE6 first. WHAT'S THE CURRENT SITUATION WITH WMP9? All the WMP Windows Updates reinstalled fine. No WMP problems now, except that some visualizations don't always work with every audio file. That's no big deal. Visualizations work sometimes but not always. That's minor. I don't use WMP very often. It might just be because the video card I have now is an old one with 4MB video ram and no 3d stuff. It could also be something with the chipset on this mainboard. Or, it could be that I'm using a 16-bit ISA sound card instead of the onboard sound I had with the other mainboard. Not worried about the visualization problem unless there is an easy fix for it. My favorite visualization, Musical Colors "Neon Highway", does not always work when playing certain files. Some other Musical Colors visualizations don't work either. If I had a different video card that was either AGP 1.0 or PCI, my visualization problem might not be a problem. DX9.0C is currently installed, but the video card can't support all its features. WHAT ABOUT THE LINKS GIVEN BY PA BEAR? This link is invalid: (http://snipurl.com/2bou). Some of the directions given in this link may not work for me: (http://www.btinternet.com/~winnoel/ReInIE.htm) You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you can't uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as in my case. Same with WMP9. My WMP7.1 was corrupt. Also, it's not always possible to uninstall IE/OE6 first. I'd need an alternate workaround. I may need to just leave it as it is, but I'll leave that decision up to the experts reading this. Thank goodness for these groups. I tried a few things that didn't work but also a few things that did work. So please don't criticize about how stupid I am. We learn by mistakes. WHERE DO I GO FROM HERE... Looking forward to some helpful posts. |
#3
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Please include previous message in your replies, FS.
Inline with snippage... ForestSpirit wrote: snip HOW DID I REINSTALL WINDOWS ME OVER ITSELF? To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I followed advice that someone in a different Microsoft WinMe newsgroup gave. Hands up! Who was it? eg Seriously, that advice above not necessarily withstanding, you'll get your best advice about your problem(s) in the WinME NG rather than the OE6 NG (though we're learning). snip WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6? Everything works fine except that the 837009 update won't install. Reinstalled all the Windows Updates that the Windows Update said I need, except for 837009 and 890175. If you're not going to remove IE and reinstall per Noel's page, go ahead and install 890175. You might try installing 837009 manually via http://www.microsoft.com/downloads/d...displaylang=en. Given the apparent, dirty install of IE6, I kinda doubt it'll "stick". snip WHAT ABOUT THE LINKS GIVEN BY PA BEAR? This link is invalid: (http://snipurl.com/2bou). Works here. Goes to http://groups-beta.google.com/group/...rt=0&scoring=d Some of the directions given in this link may not work for me: (http://www.btinternet.com/~winnoel/ReInIE.htm) You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you can't uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as in my case. Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts haven't been clear (to me) on that. In any event, you'd simply follow Noel's instructions and remove IE itself (no matter what version) using IEradicator. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) |
#4
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This is a test post from Outlook Express to see if I set up the newsgroup
correctly. Please send back a brief response specifically for this post to see if I can receive the message. If not, I must have done something wrong. |
#5
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microsoft.public.windowsme.general
01-12-05 873009 Update will not install correction 837009 See answers to questions below. "PA Bear" wrote: Please include previous message in your replies, FS. Inline with snippage... ForestSpirit wrote: snip HOW DID I REINSTALL WINDOWS ME OVER ITSELF? To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I followed advice that someone in a different Microsoft WinMe newsgroup gave. Hands up! Who was it? eg Seriously, that advice above not necessarily withstanding, you'll get your best advice about your problem(s) in the WinME NG rather than the OE6 NG (though we're learning). It was Oops!! (Zee) in the microsoft.public.windows.inetexplorer.ie6.setup newsgroup. (Sorry, I thought that it was a WinMe newsgroup.) My display name was SeaSpeeder for that thread, but I have since changed it to ForestSpirit. Here is the link to that thread in case you want to read a little history (12-31-04 to 01-05-05). http://support.microsoft.com/newsgro...3-e7650dd92358 snip WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6? Everything works fine except that the 837009 update won't install. Reinstalled all the Windows Updates that the Windows Update said I need, except for 837009 and 890175. If you're not going to remove IE and reinstall per Noel's page, go ahead and install 890175. You might try installing 837009 manually via http://www.microsoft.com/downloads/d...displaylang=en. Given the apparent, dirty install of IE6, I kinda doubt it'll "stick". I have tried installing 837009 manually. It says "This update requires Outlook Express 6 SP1 to be installed." I have not tried to install 890175. If I go ahead and follow the steps on Noel's page to remove and reinstall IE/OE, I will require some assistance because at some point I will run into problems. Since my Internet access on this machine may go down in the process, I may be forced to access this newsgroup from a Pentium I 133Mhz, 32MB RAM laptop with a 33k dial-up modem. It would be best in that case to view the newsgroups offline in Outlook Express rather than the web-based community here on the Microsoft site. I may need to use a different email address in order to use the newsgroups offline. The email address I'm using here can only receive mail. It can't send it. (It is a "spamguard" address.) This post was sent from the web. I'm going to post separately from OE as a "test" to see if I set everything up correctly in Outlook Express. snip WHAT ABOUT THE LINKS GIVEN BY PA BEAR? This link is invalid: (http://snipurl.com/2bou). Works here. Goes to http://groups-beta.google.com/group/...rt=0&scoring=d Some of the directions given in this link may not work for me: (http://www.btinternet.com/~winnoel/ReInIE.htm) You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you can't uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as in my case. This is what I'm afraid of. I'll uninstall IE6 and OE and then have nothing left. There is no OE5.5 info to go back to as the folder was empty when I started. Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts haven't been clear (to me) on that. Yes, several times. I prefer reinstalling rather than reformatting. The last time I reformatted was Sept or Oct 2004. I had to call Symantec to get permission to reactivate NSW2004. (It is a retail version.) If I reformat every few months, they're going to think I'm trying to use the product on more than one computer at a time. That's not the case. My old mainboard died, so I had no choice but to transfer everything to this machine which is a mix of old/new parts. Eventually, I hope to upgrade to a P4 system, but money is the problem. I cannot afford the needed hardware for XP compatibility, and I cannot afford XP itself. XpPro is $300 for the full retail version. I don't want an upgrade or another OEM copy of Windows. I'm stuck with OEM now. In fact, all my previous versions of Windows are OEM. (The computers they came on have since died or been dismantled for parts.) Because my Windows CD is OEM, I have absolutely no support from Microsoft. These newsgroups are my only option. (You're not supposed to install OEM software on a different computer, and I didn't realize that when I bought my current WinMe OEM CD from eBay.) This CD is "genuine Windows software." It is not an illegal or pirated copy. It has only been installed on one machine at a time, and it's all I've got. I really don't want to reinstall Win98SE. It is also an OEM CD. The computer it came on is gone, and I like WinMe better. If I have to reformat the hard drive again, I'm not going to do a fresh install of WinMe unless it is from the FULL RETAIL version, which can be transferred legally to a different computer once uninstalled from the old one. I'm going to try to find such a copy that is new and sealed and has never been used. Maybe I can get one for around $30 on eBay. I try to buy things used whenever possible, but in some cases that doesn't work out well. The newer things generally cost too much. I will probably need help setting up the CD drives again and may have other questions. If that happens, I'll try to find the best newsgroup to ask each question. If I cannot reactivate NSW2004, then I'm going to go back to NSW2003 (which doesn't require activation) and use all its features EXCEPT Norton Antivirus. Then I can use antivirus software from a different company (such as eTrust EZAntiVirus by Computer Associates) with no conflicts. [You try living on $600/month and see what computer stuff YOU can afford. Housing, utilities, food, and vehicle take most of what I have. If I didn't live with someone else, I couldn't afford a place to live at all. A place of my own is beyond my means. It's a miracle I even have a van or a computer. I barely can afford to maintain internet access, so there's not a lot of money left to buy hardware/software. The vehicle is a necessity because I'm physically challenged. The computer is a luxury, but it's the only fun thing in my life. Without it I have nothing to do all day. I'm also mentally challenged, so I often need to ask for help. Thank goodness for these newsgroups. Thank goodness they are free.] In any event, you'd simply follow Noel's instructions and remove IE itself (no matter what version) using IEradicator. ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Noel's instructions are complicated. I'm going to need help at some point. I'm going to read through them again and write down a list of questions to post here. |
#6
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Test post recieved. I'm not sure how to send back a response from Outlook
Express that nests to a particular post, as you can do from the web-based community. "ForestSpirit" wrote in message ... This is a test post from Outlook Express to see if I set up the newsgroup correctly. Please send back a brief response specifically for this post to see if I can receive the message. If not, I must have done something wrong. |
#7
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Inline with snippage; CC: Noel, Don
ForestSpirit wrote: HOW DID I REINSTALL WINDOWS ME OVER ITSELF? To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I followed advice that someone in a different Microsoft WinMe newsgroup gave. It was Oops!! (Zee) in the microsoft.public.windows.inetexplorer.ie6.setup newsgroup. (Sorry, I thought that it was a WinMe newsgroup.) My display name was SeaSpeeder for that thread, but I have since changed it to ForestSpirit. Here is the link to that thread in case you want to read a little history (12-31-04 to 01-05-05). http://support.microsoft.com/newsgro...3-e7650dd92358 MVP Doug Varnau also posted http://winnoel.users.btopenworld.com/ReInIE.htm to that thread. It's moot now but IMO it would have been best if you'd heeded his suggestion and Noel's page. Your problem then and now was/is with the OS, not IE or its install. snip This is what I'm afraid of. I'll uninstall IE6 and OE and then have nothing left. There is no OE5.5 info to go back to as the folder was empty when I started. Of course you'll need to backup your OE data: References: Backup & Restore OE Data http://www.insideoe.com/backup/index.htm http://www.oehelp.com/backup.aspx OE Files & Settings http://www.insideoe.com/files/index.htm OE Registry Keys http://www.insideoe.com/files/regkeys.htm Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5 http://www.insideoe.com/faqs/how.htm#importdbx Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts haven't been clear (to me) on that. Yes, several times. I prefer reinstalling rather than reformatting. snip As I've tried to point out, WinME is rather persnickety when it comes to reinstalling after having upgraded to IE6. Noel and other WinME users learned this the hard way. I advise you to benefit from their experience and follow all steps in http://winnoel.users.btopenworld.com/ReInIE.htm now. If you don't, I don't think you'll ever be able to install 837009. Because my Windows CD is OEM, I have absolutely no support from Microsoft. Even if you had a retail version, there is very limited support for any Win9x (Win98, Win98SE, WinME) OS now. Noel's instructions are complicated. I'm going to need help at some point. I'm going to read through them again and write down a list of questions to post here. You could discontinue crossposting to OE6 Newsgroup in that event. Good luck. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) |
#8
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I don't know how crossposting got started, but I think I figured it out how
to stop it. This post should only be in WindowsMeGeneral. "PA Bear" wrote in message ... Inline with snippage; CC: Noel, Don You could discontinue crossposting to OE6 Newsgroup in that event. ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) |
#9
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Looks good to me, FS!
-- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "ForestSpirit" wrote in message ... I don't know how crossposting got started, but I think I figured it out how to stop it. This post should only be in WindowsMeGeneral. "PA Bear" wrote in message ... Inline with snippage; CC: Noel, Don You could discontinue crossposting to OE6 Newsgroup in that event. ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) |
#10
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Noel Paton, what a pleasure to hear from you!
It will take me a few days to review all the details on your site and to save the instructions in modified text (.txt) files with all the hyperlink web addresses. Then I'll always have access to the info should my WinMe browser on this PC be lost during the fixing process. Without Internet Explorer, I won't be able to open the (.htm) or (.mht) files saved on my hard disk. Without Outlook Express, I won't be able to access email or newsgroups or open the (.eml) files saved on my hard disk. At least I'll still have access to the newsgroups and the web from my laptop. My next logical step is to attempt the fixes on your web site for "Uninstalling & Reinstalling IE in Me". In case of problems, I also want to be familiar with your "Reinstalling Me", "Help & Support Troubleshooting," and "PC Health and System Restore." I also want to have all the tools downloaded in advance and know how to use them. I'll let you know of any invalid links I find on your pages. I have found some already. What forum would you like them posted in, or would you like me to email them to you directly? Since your fixes pertain to many more situations than the issues in this thread, I'm wondering if more users will benefit if I create a separate thread (or threads) for those questions. That's a few days away, though. Right now one specific question that comes to mind is what's the difference between IEradicator and IE6remov, and in what situation(s) do I use each tool? My next post in this thread will have questions about my Belarc Advisor results, which are pertinent to the current issues and hotfix statuses. In the mean time, please read below inline. "Noel Paton" wrote in message ... Looks good to me, FS! -- Noel Paton (MS-MVP 2002-2005, Windows) Noel, what looks good, exactly? I'm not sure what you are referring to. Please read http://dts-l.org/goodpost.htm on how to post messages to NG's Thank you for the link on how to post messages to newsgroups. There is one spelling error on that page in question 3. Atl+D is probably supposed to be Alt+D. If I have done something wrong in posting, please tell me specifically what so that I will not do it again and can be a better member of this online community. In the meantime, here is what I have learned so far. MAKING GOOD NEWSGROUP POSTS 1. Do some research first. (I always do. Sometimes I either find nothing or too many results or results that really don't pertain to my situation. A new post is usally best under those circumstances.) 2. Decide where to post. (Deciding which group is best for my post is often a problem, but I'm learning. For general non-technical questions, I can use newsgroups specific to Internet Explorer, Outlook Express, Windows Media Player, etc. For technical or troubleshooting questions, a Windows Me specific group seems to be best. I still have not found a good DirectX newsgroup for end users on the Microsoft Community site.) 3. How to compose your post. (Understood. I think I've done everything right that's mentioned here. I always try to choose a good subject line, summarize the problem, include error messages, provide sufficient details, describe my system, explain what has been done so far, and do the other things mentioned. I always proofread also, but I will not have a spell checker until Office 2000 is reinstalled. I don't want to install it until I have properly slipstreamed it and until my current IE problems are fixed. One drawback to newsgroups is that you can't go back later to edit your posts as you can on certain online forums.) 4. After you post. (Understood. I don't think I've done anything wrong here.) 5. Once your problems are solved. (Understood.) 6. Survival camp, posting errors to avoid. (Understood. I don't think I've done anything wrong here either, except forgetting to include some of the previous post in my replies. I've learned that the nonessential parts of the previous post should be deleted. It's hard to tell which parts I can cut out and which to include. I generally do not crosspost and usually do not use ALL CAPITALS except intermittently for emphasis and headings, to separate parts of the message for easier reading.) |
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