Incomplete Boot

I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

Dell-supplied OS disks are usually (IIRC) BIOS-locked - and replacing the
MOBO will almost certainly mean that you need to reinstall the OS.
If the OS disk doesn't agree with the BIOS description, then there's a good
chance that your only option will be to reinstall with a new copy of XP,
rather than the one that you've already paid for.


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

An incomplete boot does not necessarily mean that the mobo is shot. I
recently worked on a Dell with XP that would not boot and once I got the
200+ spyware entries and the 37 Trojans removed, it booted quite nicely.
Hard to tell what your problem is with no details.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

Anything regarding installing an XP OS on another motherboard regarding
licensing issues is always replied with many replies at the
windowsxp.general newsgroup. You will get a suitable replies there, and a
longwinded discussion resulting.

Irregardless of a bios block, if the bios is identical and the mobo the same
make/model etc., there is no need to do anything but install the
motherboard.

Since this is not the case, you have to provide information regarding the XP
installation CD type. Dell restore CD, Dell specific OEM, generic OEM, or
retail for more specific information. Old mobo vs. new mobo differences
including chipsets is also needed in some cases. You might try asking Dell
as well.

If you're doing this as an owner upgrade, the owner is responsible for
acquiring the XP OS license for the revised PC in regards to a former OEM
PC. This included with the XP install CD. This requires the retail or
generic OEM version of XP (much cheaper). A repair install is not suggested
for motherboard (different) swaps by my own experiences.
--
Jonny
"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement.


snip

Hardly a reason to replace the mobo...
you have a number of options.

If you can get to safe mode...
you can run virus check and a spyware check.
You can also run system restore

Thanks for the straightforward answer Noel.

HAGD,
DTV
"Noel Paton" wrote in message
...
Dell-supplied OS disks are usually (IIRC) BIOS-locked - and replacing the
MOBO will almost certainly mean that you need to reinstall the OS.
If the OS disk doesn't agree with the BIOS description, then there's a good
chance that your only option will be to reinstall with a new copy of XP,
rather than the one that you've already paid for.


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

Ron,
I'm including the original post he " I'm working on an XP Home
Dell. I can get into the BIOS but I can't save
settings. "Esc" doesn't work. I have to hard reset to get out of the BIOS. I
can't get to the desktop. I get the wallpaper but not to the Icons and no
start button or taskbar or tray. When I hard reset and hold F8, just before
I get the boot menu screen it hangs and gives "keyboard error". So I can't
get to go back to the last known good configuration. It is PS/2. I changed
keyboards. Another PS/2...same deal. I haven't tried a USB keyboard. Is the
PS/2 port dead? Or the whole board? In the BIOS I read the event
log...keyboard error numerous times.
I have seen Dells lose ports before and not the whole board. For
example: The onboard NIC went south and I had to drop in a PCI NIC
(different box). It doesn't sound like the HDD. Anyone?

Sorry about the "no details".

DTV
"Ron Badour" wrote in message
...
An incomplete boot does not necessarily mean that the mobo is shot. I
recently worked on a Dell with XP that would not boot and once I got the
200+ spyware entries and the 37 Trojans removed, it booted quite nicely.
Hard to tell what your problem is with no details.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

Jonny,
Thanks for the NG suggestion. I don't hang out at XP groups so I'm not
in the know. It's a friends puter' that I'm helping with but I see I'm about
to get in deep. Thanks for your advise. I think the call to Dell would go
along way. A replacement board might not be as outragiously expensive as I
envision it to be. Who knows, maybe they would warranty it. The box is 02'

DTV
"Jonny" wrote in message
...
Anything regarding installing an XP OS on another motherboard regarding
licensing issues is always replied with many replies at the
windowsxp.general newsgroup. You will get a suitable replies there, and a
longwinded discussion resulting.

Irregardless of a bios block, if the bios is identical and the mobo the same
make/model etc., there is no need to do anything but install the
motherboard.

Since this is not the case, you have to provide information regarding the XP
installation CD type. Dell restore CD, Dell specific OEM, generic OEM, or
retail for more specific information. Old mobo vs. new mobo differences
including chipsets is also needed in some cases. You might try asking Dell
as well.

If you're doing this as an owner upgrade, the owner is responsible for
acquiring the XP OS license for the revised PC in regards to a former OEM
PC. This included with the XP install CD. This requires the retail or
generic OEM version of XP (much cheaper). A repair install is not suggested
for motherboard (different) swaps by my own experiences.
--
Jonny
"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV

I can't boot to anything except the BIOS...and then I can't save settings.

DTV
"philo" wrote in message
...

"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement.


snip

Hardly a reason to replace the mobo...
you have a number of options.

If you can get to safe mode...
you can run virus check and a spyware check.
You can also run system restore

I believe that you save the BIOS settings using F10 with that PC--take a
look at the navigation instructions in the BIOS. If I recall correctly,
there is information on the Dell web site about keyboard errors. Instead of
pressing F8, rapidly tap it and see if that makes a difference. Regarding
your comment in another post about it being a warranty item, I doubt it.
Dells generally came with a 1 year warranty about the time that machine was
bought and an optional four year warranty would have been pretty expensive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Satellite Man" wrote in message
...
Ron,
I'm including the original post he " I'm working on an XP Home
Dell. I can get into the BIOS but I can't save
settings. "Esc" doesn't work. I have to hard reset to get out of the BIOS.
I
can't get to the desktop. I get the wallpaper but not to the Icons and no
start button or taskbar or tray. When I hard reset and hold F8, just
before
I get the boot menu screen it hangs and gives "keyboard error". So I can't
get to go back to the last known good configuration. It is PS/2. I changed
keyboards. Another PS/2...same deal. I haven't tried a USB keyboard. Is
the
PS/2 port dead? Or the whole board? In the BIOS I read the event
log...keyboard error numerous times.
I have seen Dells lose ports before and not the whole board. For
example: The onboard NIC went south and I had to drop in a PCI NIC
(different box). It doesn't sound like the HDD. Anyone?

Sorry about the "no details".

DTV
"Ron Badour" wrote in message
...
An incomplete boot does not necessarily mean that the mobo is shot. I
recently worked on a Dell with XP that would not boot and once I got the
200+ spyware entries and the 37 Trojans removed, it booted quite nicely.
Hard to tell what your problem is with no details.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Satellite Man" wrote in message
...
I've posted to the windowsxpbasics newsgroup with a subject line of
Incomplete Boot. The advise regards a possible MOBO replacement. It is a
Dell and the reply poster declared that to replace the Dell MOBO a new OS
must be requisitioned...unless it is the same Dell MOBO. Can someone
explain
this situation? I've posted here (against the rules) because I feel more
comfortable with the advise and the people giving it here. If you must
reply
in the original NG then I will check the watched message. Thanks for your
assistance.

DTV