internet interuption

"Ron Badour" wrote in message ...
MS probably had you do item 6 below and if so, no need to do it again.

1. To remove the DUN registry keys, go to Control Panel, Add-Remove
Programs, Windows Setup tab, double click Communications and make a list of
checked items. Hit cancel, remove the mark from Communications and hit OK.
Do not reboot.

2. Go to Control Panel, Network, and make a list of the components that are
installed. Leave any hardware adapters (i.e., NICs, IR ports, etc.) that
are present unless you want to reinstall the drivers for them. Delete all
adapters, clients and protocols such as Dial Up Adapter, Client for MS
Networks, and TCP/IP. Hit OK and reboot.

3. Once restarted, go to Run on the start menu and type: scanreg and hit
enter. Back up the registry when given the option. Open the registry
editor (regedit.exe) and delete these keys:

HKey_Local_Machine\System\CurrentControlSet\Servic es\Remote Access
HKey_Local_Machine\System\CurrentControlSet\Servic es\Winsock
HKey_Local_Machine\System\CurrentControlSet\Servic es\Winsock2
HKey_Local_Machine\System\CurrentControlSet\Servic es\VxD\Winsock
HKey_Local_Machine\System\CurrentControlSet\Servic es\VxD\Winsock2

4. Reboot. Go to Control Panel, Add-Remove Programs, Windows Setup tab,
double click Communications, mark the entries previously noted (assumes
they were all needed) and be sure to mark dial up networking. Hit OK but do
not reboot.

5. Go to Control Panel, Network. Add the components previously identified
(assumes all were needed) and ensure that Client for MS Networks, Dial Up
Adapter and TCP/IP are marked. Hit OK and reboot.

6. In conjunction with this, you may want to try this procedure which
replaces the DUN files:

How to Remove and Reinstall Dial-Up Networking and TCP/IP Files
http://support.microsoft.com/?kbid=181599

Note: renaming all these files is a pain--either delete them or if that
makes you nervous, move them to a new folder.



--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo


Thank you, thank you, thank you thank you!!!!

It is a few days I try to restore the Internet connection to my kids
PC - network connection to other computers worked, but the Internet
connection was dead.
I tied to reintall Windows, network, to use Netscape, Mozilla, prayed
to Allah and Jesus, sticked neddles into Bill Gates doll and nothing
helped.
I followed your instructions and HAVE THE FRICKEN INTERNET AGAIN!!!!

Thanks again,

Zalek