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#1
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critical update explorer6 (KB831167)
i installed this critical update and now whenever i open
explorer i get an error message that says i can send the error report to microsoft; big deal! i am not able to use explorer at any site except microsoft and prior to the update i had no problem. please help me! i was able to find some info about removing the error reporting, but it involves messing w/something in the registry; i know nothing about computers but the word registry scares me so i don't know if i should try to disable this myself. |
#2
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critical update explorer6 (KB831167)
You can try repairing it by using the following steps...( THIS WILL NOT
REMOVE IE 6) 1. open the control panel and and go into the add and remove programs 2. find internet explorer 6 and highlight it 3. click on the add/remove button then a screen will come up and make sure the little dot is in REPAIR INTERNET EXPLORER 4. then click OK and follow any prompts it says 5. try to open the browser Hope That works Corey |
#3
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critical update explorer6 (KB831167)
Christy,
It is a big deal. That error message can tell me exactly what is wrong with your computer, and then I will be able to tell you how to fix it. There will be a details button or link in the error window. Use it and provide more information please. -- Hyperlinks are used to ensure advice remains current _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org/ christy wrote: i installed this critical update and now whenever i open explorer i get an error message that says i can send the error report to microsoft; big deal! i am not able to use explorer at any site except microsoft and prior to the update i had no problem. please help me! i was able to find some info about removing the error reporting, but it involves messing w/something in the registry; i know nothing about computers but the word registry scares me so i don't know if i should try to disable this myself. |
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