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Explorer caused invalid page fault in module unknown
Hi all,
I'm having a problem with a customer's machine. It's running Win98SE / IE5.5. Initially the machine hung as soon as the desktop appeared and would go no further. Booting into safe mode and disabling all none-essential items in msconfig allowed the machine to start Windows, but opening My Computer, Recycle bin etc caused Explorer caused an invalid page fault in module unknown at 000:00000001. The machine then hung and required a reboot. Since the machine doesn't have it's own antivirus software (yet!) I've pulled the HDD and scanned it in another machine. A few trojans were found and deleted, but the problem remained. I've managed to install and run Adaware SE by running its setup from a command prompt. It found a number of nasties including (from memory) VX2, and duly removed them, but the problem still persists. I've booted from a floppy and deleted the history, cookies and temp internet folders, but that didn't help either. Any suggestions would be much appreciated! TIA, Rob Ashburn. |
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