Win 98 SE will not boot

Missing krnl386.exe file and system goe to turn off
computer now.? I booted on a norton 2003 and scanned the
computer and no virus. Any clues? Thanks

Try extracting a fresh copy of the file from your Windows 98 CD
to the "c:\windows\system" directory.

Ben

"joe" wrote in message =
...
Missing krnl386.exe file and system goe to turn off=20
computer now.? I booted on a norton 2003 and scanned the=20
computer and no virus. Any clues? Thanks

Ben
You forgot to tell him how to extract a file if Windows will not boot!

"Ben Myers" wrote in message
...
Try extracting a fresh copy of the file from your Windows 98 CD
to the "c:\windows\system" directory.

Ben

"joe" wrote in message
...
Missing krnl386.exe file and system goe to turn off
computer now.? I booted on a norton 2003 and scanned the
computer and no virus. Any clues? Thanks

Here is what mine looks like in Win98SE...

KRNL386.EXE
Desc: Windows Kernel core component
Loc: C:\WINDOWS\SYSTEM
Size: 127,040 bytes
Mod: Friday, April 23, 1999 10:22:00 PM
Ver: 4.10.1998

If it comes to reinstalling it, that is old enough never to have been
Windows Updated. Therefore it will be fine right out of the .cabs.

Here is how to do it in DOS (Hold Ctrl as you boot for the Startup Menu,
& select "Command Prompt Only")...

(a) DIR /s /a C:\KRNL386.EXE
Will say whether you have it, & where it is. Should be in
"C:\Windows\System"

C:\DIR /s /a C:\KRNL386.EXE
Directory of C:\WINDOWS\SYSTEM
KRNL386 EXE 127,040 04-23-99 10:22p KRNL386.EXE
1 file(s) 127,040 bytes

(b)
"EXTRACT /a /L C:\Windows\System LOC\Base4.cab KRNL386.EXE"

That is all one line between the quotes, but do not enter the quotes.
It will offer to overwite, if one is already there.

LOC is the location of "Base4.cab". This may be discovered as
follows...

C:\DIR /s /a C:\base4.cab
Directory of C:\WINDOWS\OPTIONS\CABS
BASE4 CAB 168,960 04-23-99 10:22p BASE4.CAB
1 file(s) 168,960 bytes

If you have the .cabs on a CD, you will use your CD-ROM drive letter,
instead of "C:\" in that DIR command.

So, in my case, the command is...

"EXTRACT /a /L C:\Windows\System C:\WINDOWS\OPTIONS\CABS\Base4.cab
KRNL386.EXE"

All one line: no quotes: there are 5 spaces in the line, including one
after "Base4.cab".


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"joe" wrote in message
...
| Missing krnl386.exe file and system goe to turn off
| computer now.? I booted on a norton 2003 and scanned the
| computer and no virus. Any clues? Thanks

On Thu, 10 Jun 2004 12:32:00 -0700, "joe"
wrote:

Missing krnl386.exe file and system goe to turn off
computer now.? I booted on a norton 2003 and scanned the
computer and no virus. Any clues? Thanks

Joe,

You can extract the file from your Win98 CD, or, if the CAB files
have been copied to the HD then from there.

Boot with your Win98 Startup Diskette with CDrom support and enter:
EXT (not Extract).

Follow the prompts and extract to the Windows\System folder.

File to extract= krnl386.exe
Extract from= X:\Win98 (where X is your Cdrom. This will be one
letter higher than normal. e.g. D: to E
Extract to= C:\Windows\System.

Remove the Startup Diskette and re-boot.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/

On Fri, 11 Jun 2004 01:42:07 -0400, Bill Watt
wrote:

On Thu, 10 Jun 2004 12:32:00 -0700, "joe"
wrote:

Missing krnl386.exe file and system goe to turn off
computer now.? I booted on a norton 2003 and scanned the
computer and no virus. Any clues? Thanks

Joe,

You can extract the file from your Win98 CD, or, if the CAB files
have been copied to the HD then from there.

Boot with your Win98 Startup Diskette with CDrom support and enter:
EXT (not Extract).

Follow the prompts and extract to the Windows\System folder.

File to extract= krnl386.exe
Extract from= X:\Win98 (where X is your Cdrom. This will be one
letter higher than normal. e.g. D: to E
Extract to= C:\Windows\System.

Remove the Startup Diskette and re-boot.

I should have added that the Startup diskette made from the Fat32ebd
file located on the Win98 CD in the Tools/Mtsutil/Fat32ebd directory
does not contain EXT or Extract.

These are ok:
Run Bootdisk.bat from the Windows\Command folder.
From Add/Remove Programs.
From www.bootdisk.com. (get the one with the Ram Drive)

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/

If you can start in Safe Mode, then try to troubleshoot. If you cannot
start the system in Safe Mode, then rerun Windows' Setup program.

You may need a Windows Startup Disk. You can obtain a Windows Startup
Disk at:

http://www.bootdisk.com/

Troubleshooting should follow this logic:

1. Start Win95/98 in Safe Mode.
If the trouble does not appear in Safe Mode, then the trouble is
caused by software conflicts or defects. Investigate each of the
functions that Safe Mode turns off.

2. If the trouble also occurs in Safe Mode, rename the current Windows
folder and reinstall Win95/98 into an empty folder.
If the trouble does not appear with a fresh installation, the trouble
is caused by something you have added to Win95/98 (but something that
is not turned off by Safe Mode).

3. If the trouble occurs even with a fresh install of Windows, the
trouble is arising in hardware.

Safe Mode does the following:
(a) bypasses config.sys and autoexec.bat
(b) prevents programs from starting automatically (from win.ini
or the startup folder)
(c) uses standard VGA video
(d) prevents a network from being started
(e) disables protected mode device drivers (those listed in
Device Manager)
(f) bypasses the [boot] and [386Enh] sections of system.ini
For more details, see document 122051 in the Microsoft KnowledgeBase.

If Safe Mode makes the problem go away, you can try tests from the
list below to pin down the cause of the problem. For more elaborate
instructions, see document 156126 in the KnowledgeBase, which explains
how to do troubleshooting in Safe Mode.

With Windows 98, you can use MSConfig to help you run the tests below.
With Windows 95, you can use Startup Control Panel. Startup Control
Panel is similar to the Msconfig utility that ships in Windows 98. It
can make troubleshooting easier by removing and restoring items from
the Windows startup. You can get Startup Control Panel as freeware
from:

http://home.ptd.net/~don5408/toolbox/startupcpl/

Startup Cop can also disable items loading at Windows startup and it
is freeware. You can download Startup Cop from:

http://www.zdnet.com/downloads/stori...0,,77594,.html

1. Change the video driver to Microsoft's Standard Display Adapter
(VGA). Restart Windows and test.

2. Rename the Config.sys and Autoexec.bat to Config.sss and
Autoexec.bbb, or edit them so that the only things loading are
absolutely necessary for the computer to run. The latter items might
be a SCSI driver for the harddrive, or disk management software for an
EIDE drive. Deactivate EVERYTHING else by putting REM in front of
that line. Reboot the computer and test.

3. Remove EVERYTHING from the Start Menu/Startup folder by dragging
their icons onto the desktop. Also disable or uninstall all utilities
that are running TSR (such as Norton Navigator, SoftRam or Macafee
AV). Restart Windows and test.

4. Rename the Win.ini and System.ini to Win.iii and System.iii. Then
make a copy of System.cb and name it System.ini. Do not rename
System.cb itself. Edit the new System.ini as follows: Add
device=*vmd
to the [386Enh] section, and add
drivers=mmsystem.dll
mouse.drv=mouse.drv
to the [boot] section. Restart Windows. You probably will have no
mouse so you'll have to use keystrokes to do the following. Go into
Device Manager and select the mouse (which will have a yellow
exclamation point). Click "Remove." Again, restart Windows. Windows
should find the mouse and install software for it. Test.

5. With Windows 98, run the System File Checker. Go to Start/Run and
enter "sfc".

6. Rename the current Windows folder (directory). Then install
Win95/98 to a new, empty folder. Test. If problem does not occur, it
was caused by something in the old installation. I recommend that you
keep this new installation and reinstall your Windows applications.

When you reinstall applications, install Windows applications that
were written for Win95/98 or WinNT but do not install older
applications that were written for Windows 3.x. Install only one
application at a time and test the system thoroughly before installing
another application. Before you install and application, make a system
snapshot with a program such as ConfigSafe; this will allow you to
revert to the previous situation if (when) you install an application
that causes trouble. With Win98, it is also possible to run "ScanReg
/Backup" before you install an application, which allows you to
restore the Registry if (when) you install an application that causes
trouble. However, it is safer to make a complete system backup and
recovery with ConfigSafe or a similar product.

The following articles explain how to install into a new folder:

How to Reinstall Windows 95 to a New Folder [142096]
http://support.microsoft.com/support...s/142/0/96.asp

How to Install Windows 98 to a New Folder [193902]
http://support.microsoft.com/support...s/193/9/02.asp

Information about reinstalling is also on www.windowsreinstall.com.


Bill Starbuck (MVP)