please help

hi,

i am having alot of trouble upgrading from win 98... i
tried it a few times, the last time was last night.

i got a dialog box that said there was a missing file and
it gave 3 choices, retry...skip... exit, i retried every
time i got that box. there were so many files i didn't
write them down except for the first one:

c:\$win_nt$.~ls\1386\system32\ntdll.dll

most went in after retrying but there were at least 2 i
skipped. the install never finished... i got a blue
screen that said:

stop:
c0000221 unknown hard error\system root\system32\ntdll.dll

ok, so does anyone have any idea what all this means and
what i should do?

i am running win 98 version 4.10.1998
i have 2 hard drives, one 20 and the other 100
ram is 512
pc has athlon amd 1333

i didn't install my av

i unplugged my printer

i can't figure this out and i am going nuts.... please
please help me.

thanks,sue

Try reinstalling the system using the method described he
http://home.satx.rr.com/badour/html/w98_restore.html

If you continue to get that dialog box, click the browse button and navigate
to the win98 folder on your CD disk.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"sue" wrote in message
...
hi,

i am having alot of trouble upgrading from win 98... i
tried it a few times, the last time was last night.

i got a dialog box that said there was a missing file and
it gave 3 choices, retry...skip... exit, i retried every
time i got that box. there were so many files i didn't
write them down except for the first one:

c:\$win_nt$.~ls\1386\system32\ntdll.dll

most went in after retrying but there were at least 2 i
skipped. the install never finished... i got a blue
screen that said:

stop:
c0000221 unknown hard error\system root\system32\ntdll.dll

ok, so does anyone have any idea what all this means and
what i should do?

i am running win 98 version 4.10.1998
i have 2 hard drives, one 20 and the other 100
ram is 512
pc has athlon amd 1333

i didn't install my av

i unplugged my printer

i can't figure this out and i am going nuts.... please
please help me.

thanks,sue