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#1
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System not closing down properly
When shutting down system, I get the blue screen and Windows Protection Error
"OE: 0028 : C002F66F". What is this telling me and what is the resolution? Thanks, |
#2
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When did this problem start? What changes were made to the system,
hardware, drivers or software prior to this problem starting? Have you tried using system restore to roll your system back to the state it was in before this problem by restoring to a checkpoint created before these problems began? The error you are seeing suggests a problem with a driver - did you change ort update either your video or audio drivers just prior to this problem commencing? Tracking down shutdown and power-off problems (they differ) can be somewhat difficult but may I suggest that you start by having a look at MS KB 273746 - "How to Troubleshoot Windows Me Shutdown Problems" (http://support.microsoft.com?kbid=273746) and then move on to Jim Eshelman's pages at http://aumha.org/win4/a/shutdown.htm and http://aumha.org/win4/a/shtdwnme.htm which cover this topic. Hopefully you will find advice there that will help your resolve your problem. The Windows Me Startup and Shutdown Troubleshooting Wizard is located in the Help and Support Centre in Windows Me or at the following Microsoft Web site: http://support.microsoft.com/support/windows/tshoot/ -- Mike Maltby Radar wrote: When shutting down system, I get the blue screen and Windows Protection Error "OE: 0028 : C002F66F". What is this telling me and what is the resolution? Thanks, |
#3
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"Radar" wrote in message ... When shutting down system, I get the blue screen and Windows Protection Error "OE: 0028 : C002F66F". What is this telling me and what is the resolution? Thanks, It's telling you to upgrade to Windows XP. Heh. Alias |
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#5
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Mike,
Thanks for the info. The problem occurred when I renewed my Nortin Antivirus. Whatever they were downloading to me didn't seem to work properly. Someone recommended that I re-install ME which I have now done. It hasn't made any difference other than give me another message "Vsmon has caused an error in KERNEL32.DLL Vsmon will now close". Looking at various sites this morning there seems to be a suggestion that this is caused by Zone-Alarm but I have had the free edition of that for a couple of years without problem. Other concern is that machine disconnects from the internet within a few minutes (and won't reconnect without rebooting) so I can't download diagnostic software to help resolve the probs. (I'm sending this from work.) Anyway, if I get time this weekend I'll work my way through the troubleshooter that you suggested. Many thanks. "Mike M" wrote: When did this problem start? What changes were made to the system, hardware, drivers or software prior to this problem starting? Have you tried using system restore to roll your system back to the state it was in before this problem by restoring to a checkpoint created before these problems began? The error you are seeing suggests a problem with a driver - did you change ort update either your video or audio drivers just prior to this problem commencing? Tracking down shutdown and power-off problems (they differ) can be somewhat difficult but may I suggest that you start by having a look at MS KB 273746 - "How to Troubleshoot Windows Me Shutdown Problems" (http://support.microsoft.com?kbid=273746) and then move on to Jim Eshelman's pages at http://aumha.org/win4/a/shutdown.htm and http://aumha.org/win4/a/shtdwnme.htm which cover this topic. Hopefully you will find advice there that will help your resolve your problem. The Windows Me Startup and Shutdown Troubleshooting Wizard is located in the Help and Support Centre in Windows Me or at the following Microsoft Web site: http://support.microsoft.com/support/windows/tshoot/ -- Mike Maltby Radar wrote: When shutting down system, I get the blue screen and Windows Protection Error "OE: 0028 : C002F66F". What is this telling me and what is the resolution? Thanks, |
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