Can't open folders, run applications, internet...close to reformat

I identified a minor trojan (trojan.startpage), and quarantened it. I also
purged the systemrestore folder because the trojan was there as well. But
I'm at the end of my rope with this machine; I'd love to get files off it and
reformat, but I cannot access a network. Basically, it boots up, but it
effectively freezes after bootup. The mouse will move, but most programs
won't open, inlcuding folders and My Computer. (AIM will log on, but none of
its features operate). Basically, anything that requires my intitiation will
not work. I often have to Ctrl + alt + del to stop a non-responding program.
Eventually there is nothing left running and it still won't operate. There
seems to be something currupt in windows explorer. It will open in safemode,
and operates fine, but of course operation is limited. There are very few
startup programs (really only AIM and the defaults), and I've done Ad-Aware
scans and Norton AV scans to no avail. What next?

Boot to Safe Mode and run HiJackThis - post the resulting log to an
appropriate forum (NOT here)

I suggest that you read and follow the instructions here first....
http://forum.aumha.org/viewtopic.php...2ffaa dac5b0a

then post to the forum.

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Dhaynes" wrote in message
...
I identified a minor trojan (trojan.startpage), and quarantened it. I also
purged the systemrestore folder because the trojan was there as well. But
I'm at the end of my rope with this machine; I'd love to get files off it
and
reformat, but I cannot access a network. Basically, it boots up, but it
effectively freezes after bootup. The mouse will move, but most programs
won't open, inlcuding folders and My Computer. (AIM will log on, but none
of
its features operate). Basically, anything that requires my intitiation
will
not work. I often have to Ctrl + alt + del to stop a non-responding
program.
Eventually there is nothing left running and it still won't operate. There
seems to be something currupt in windows explorer. It will open in
safemode,
and operates fine, but of course operation is limited. There are very few
startup programs (really only AIM and the defaults), and I've done
Ad-Aware
scans and Norton AV scans to no avail. What next?

You're either late for work or it's the dentist again g
Joan


Noel Paton wrote:
Boot to Safe Mode and run HiJackThis - post the resulting log to an
appropriate forum (NOT here)

I suggest that you read and follow the instructions here first....
http://forum.aumha.org/viewtopic.php...2ffaa dac5b0a

then post to the forum.

Nah - a few days off - I have 7 more to use before Oct 21st!

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Joan Archer" wrote in message
...
You're either late for work or it's the dentist again g
Joan


Noel Paton wrote:
Boot to Safe Mode and run HiJackThis - post the resulting log to an
appropriate forum (NOT here)

I suggest that you read and follow the instructions here first....
http://forum.aumha.org/viewtopic.php...2ffaa dac5b0a

then post to the forum.

Take an hour each day and stretch it to a day. Just like when you are at
work.
--
Mike Maltby



Noel Paton wrote:

Nah - a few days off - I have 7 more to use before Oct 21st!

lol Enjoy.
Joan


Noel Paton wrote:
Nah - a few days off - I have 7 more to use before Oct 21st!