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computer freezing or hanging
I have recently installed a broadband modem - Acatel
Speedtouch USB 500 series. Since I have installed it the computer (Windows Me) has been intermittently freezing and I am only able to restart it by turning off the power and leaving it for a while (at least 5 minutes). If I turn the power on again immediately it freezes shortly after startup. Initially it would mainly freeze while playing online children games (e.g.puzzles), but now freezes intermittently on any program. At the same time as the freezing problem started it began restarting scan disk a number of times before completion and restarting disc defrag with a message "drives contents changed - restarting". I have managed to run a complete disc defrag by starting in safe mode where it only restarted once instead of heaps of times. I have checked for driver updates for the modem and run a complete virus check. There is at least 30 gigs of available hard drive space and 256k of RAM. The computer is stand-alone and the modem is connected via a USB port. Has anyone got any clue as to what the problem might be? |
#2
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computer freezing or hanging
Jane
You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jane" wrote in message ... I have recently installed a broadband modem - Acatel Speedtouch USB 500 series. Since I have installed it the computer (Windows Me) has been intermittently freezing and I am only able to restart it by turning off the power and leaving it for a while (at least 5 minutes). If I turn the power on again immediately it freezes shortly after startup. Initially it would mainly freeze while playing online children games (e.g.puzzles), but now freezes intermittently on any program. At the same time as the freezing problem started it began restarting scan disk a number of times before completion and restarting disc defrag with a message "drives contents changed - restarting". I have managed to run a complete disc defrag by starting in safe mode where it only restarted once instead of heaps of times. I have checked for driver updates for the modem and run a complete virus check. There is at least 30 gigs of available hard drive space and 256k of RAM. The computer is stand-alone and the modem is connected via a USB port. Has anyone got any clue as to what the problem might be? |
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