Hotmail Woes

I wish MS would create a newsgroup for Hotmail. There are now huge problems
signing in and navigating within it--Page not found errors, the sign in box
not being display right away. clicking broken hyperlinks. Hotmail has been a
mess and practically unusable for the past week. What is te problem?
--
a( : [|]=( DaffyD®

Trouble accessing secure sites at the URL below:
http://www.mvps.org/inetexplor*er/an...m#secure_sites

More general advice
http://www.mvps.org/inetexplor*er/answers.htm#dns

Hotmail is classed as a secure site. Not sure what you mean by 'clicking
broken hyperlinks'.

--

__________________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/...y/default.mspx

"Daniel" wrote in message
...
I wish MS would create a newsgroup for Hotmail. There are now huge problems
signing in and navigating within it--Page not found errors, the sign in
box
not being display right away. clicking broken hyperlinks. Hotmail has been
a
mess and practically unusable for the past week. What is te problem?
--
a( : [|]=( DaffyD®

Forgot to mention about the sluggish page openings and the frequent "Page
cannot be found" errors.
It's ridiculous.

"Daniel" wrote in message
...
I wish MS would create a newsgroup for Hotmail. There are now huge
problems
signing in and navigating within it--Page not found errors, the sign in
box
not being display right away. clicking broken hyperlinks. Hotmail has been
a
mess and practically unusable for the past week. What is te problem?
--
a( : [|]=( DaffyD®

Clicked on both hyperlinks--Page Cannot Be Found both times.
What I meant by "broken links" is that at times when on the Hotmail Today
page, I clicked on My Messages and nothing would happen--to transfer to my
Inbox.

"Sandi - Microsoft MVP" wrote in message
...
Trouble accessing secure sites at the URL below:
http://www.mvps.org/inetexplor*er/an...m#secure_sites

More general advice
http://www.mvps.org/inetexplor*er/answers.htm#dns

Hotmail is classed as a secure site. Not sure what you mean by 'clicking
broken hyperlinks'.

--

__________________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/...y/default.mspx

"Daniel" wrote in message
...
I wish MS would create a newsgroup for Hotmail. There are now huge
problems
signing in and navigating within it--Page not found errors, the sign in
box
not being display right away. clicking broken hyperlinks. Hotmail has
been
a
mess and practically unusable for the past week. What is te problem?
--
a( : [|]=( DaffyD®

Well then obviously the problem is not with Hotmail, but rather with your machine. Reply in HTML to save me from major work replicating my site:

Can't display page (Server or DNS error) or "Internet Explorer could not open the search page" / unable to view web pages / old versions of web pages displayed


General advice (click here for advice specific to shared internet connections):



Also, try running the following command from a DOS window:



ipconfig /flushdns



You may just have a cache or cookie problem. Export your cookies using file/import and export.


Shut down all programmes and boot into dos if you are using Windows 95 or 98. If using Windows ME use an appropriate disc to access DOS. Run the following commands from the windows directory, typically c:\windows\

smartdrv
deltree history
deltree tempor~1

deltree cookies

Reboot using ctrl, alt, del if using Windows 95 or 98. If using WindowsME remember to remove the boot floppy.


Windows 2000 users will have to log in as Administrator to be able to delete the folders in question directly from within Windows Explorer.


Windows XP users will be able to delete the folders from within Windows Explorer, though you may need to log in as Administrator first.


NOTE:


Different operating systems use different paths to the history, temporary internet files and cookies folders. Check your system to make sure that you are using the correct path for your machine. For example, you may find your folders are located at ...\documents and settings\{identity}\{dir} or similar.

Turn off all web accelerators, and search for a file called HOSTS (hosts.sam and lmhosts are simply sample files but are sometimes used in error). If you find it, open it using Notepad and and remove any entries to the problem site/s. If you are not certain, place a # at the start of the line to force Windows to ignore everything on that line.



Web site content is not updated or you receive an unrecoverable error in Internet Explorer
http://support.microsoft.com/?kbid=812989


This command may work for later versions of IE:



iexplore /rereg



If you are using ADSL or DSL make sure that 'dial whenever a network connection is not present' is not enabled. Use 'never dial a connection' instead. Shut down all computers. Turn off the modem/router, leave it off for five minutes and then turn it back on. One of my first ADSL modems was quickly fixed by simply disconnecting the modem from the internet wall connection and then plugging it back in after a few minutes. With my current model, which has a 'screw in' connection which is a pain to disconnect, I find it easier to power everything down for a few minutes.



"Launch browser windows in a separate process" option missing in IE5.01 or later (registry hack) - setting this option to 'yes' may stop Windows Explorer from trying to access the internet



As per http://support.microsoft.com/default...b;en-us;240928, this option can no longer be adjusted from within IE from version 5.01 onwards. Sometimes the registry settings which are meant to be 'automatic' are set incorrectly and can cause problems such as Internet Explorer trying to access the internet.



Make sure both of the following registry keys are set to 'yes'. If you have a 'low RAM' machine (less than 128 meg) the options should be set to 'no'.



HKEY_LOCAL_MACHINE/software/microsoft/windows/currentversion/explorer/BrowseNewProcess

HKEY_CURRENT_USER/software/microsoft/windows/currentversion/explorer/BrowseNewProcess



Earthlink's Accelerator software, if turned off, will cause this problem (probably because it uses a HOSTS file).



Adfilter, Netsetter, Webhancer and InternetBoost '99 causes the problem.



Norton Internet Security is also a known culprit, as is McAfee firewall and Gator (also known as Claria)



Check out my troubleshooting advice. A lot of malware causes this problem.



Do you have AOL software installed? Look here and here



Try disabling ALL other programmes, including your virus scanner, to make sure that one of your programmes is not causing the problem.



Running LSPFix may fix your problem.



Following are many KB articles, if you problem still isn't resolved, read through them.



'500 - Internet Server Error' error message when you use IE and a cable modem or a DSL connection to try to connect to an IIS site that is running on Windows 2000 Professional based server

http://support.microsoft.com/?kbid=886216



Cannot view a web site that uses an internationalized domain name

http://support.microsoft.com/?kbid=842848



Some links in Outlook Express may not work on Windows 2000 or Windows XP
'..page cannot be found...might have been removed... had its name changed...temporarily unavailable...'

'HTTP error 404 - file or directory not found. Internet Information Services (IIS)

http://support.microsoft.com/?kbid=841793

"Page cannot be displayed" error message when you try to start IE:

http://support.microsoft.com/default...;EN-US;Q326155



"Page cannot be displayed"

http://support.microsoft.com?scid=kb;EN-US;Q175722



Windows 2000 (corrupt registry entry):

http://support.microsoft.com?scid=kb;EN-US;Q308780



Missing/damaged wsock32.dll file

http://support.microsoft.com?scid=kb;EN-US;Q298436


Various Error Messages Caused By MTX or Matrix Virus
http://support.microsoft.com/default...;EN-US;q242191



Internet Explorer cannot open the Internet site Web address. A connection with the server could not be established:

http://support.microsoft.com/default...;EN-US;Q191064



"Page cannot be displayed"
http://support.microsoft.com?scid=kb;EN-US;Q241344

http://support.microsoft.com?scid=kb;EN-US;Q812336
http://support.microsoft.com?scid=kb;EN-US;Q293402



"Page cannot be displayed" after you upgrade to Windows ME
http://support.microsoft.com?scid=kb;EN-US;Q274498



"Page cannot be displayed" after upgrading to XP from ME (ZoneAlarm installed):

http://support.microsoft.com?scid=kb;EN-US;Q313067



"Page cannot be displayed" after upgrading to XP from Windows ME or Win98:

http://support.microsoft.com?scid=kb;EN-US;Q303488



You receive a "Page Cannot Be Displayed" error message when you post to a site that requires authentication

http://support.microsoft.com/default...;EN-US;Q821814



Unable to initialize Windows Socket Interface Code

http://support.microsoft.com?scid=kb;EN-US;Q246727



"Page cannot be displayed" when trying to access FTP Server:

http://support.microsoft.com?scid=kb;EN-US;Q260156



Microsoft Internet Explorer version 5, 5.01 and 5.5 for Windows NT 4.0
Microsoft Windows NT 4.0 SP5 and SP6
http://support.microsoft.com/support.../q236/1/16.ASP


Finally, as a last resort you can try the following:


Use Registry Editor to export and then delete the following registry keys:


HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD\Winsock(if existing)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD\Winsock2


Uninstall Dial-Up Networking at Control Panel, Add/Remove Programmes, Windows Setup, Communications. Restart your computer then reinstall dial-up networking. If the problem continues, do a COMPLETE uninstall and reinstall as per the instructions at the URL below:

http://support.microsoft.com/default...;en-us;Q181599




Computer using shared internet connection



How to troubleshooting internet connection sharing (Win98) - 238135
http://support.microsoft.com?scid=kb;EN-US;Q238135


How to troubleshoot internet connection sharing (WinXP) - 308006
http://support.microsoft.com?scid=kb;EN-US;Q308006



Troubleshooting home networking (XP) - 308007
http://support.microsoft.com?scid=kb;EN-US;Q308007



How to troubleshoot network connectivity problems - 325487
http://support.microsoft.com?scid=kb;EN-US;Q325487



Network problems with a Router in XP - 315978
http://support.microsoft.com?scid=kb;EN-US;Q315978



Using ICS? Look here and here.



Using ICS with Win98 as host and a later OS as client?

http://support.microsoft.com?scid=kb;EN-US;Q305667


--

__________________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/...y/default.mspx


"Daniel" wrote in message ...
Clicked on both hyperlinks--Page Cannot Be Found both times.
What I meant by "broken links" is that at times when on the Hotmail Today
page, I clicked on My Messages and nothing would happen--to transfer to my
Inbox.

"Sandi - Microsoft MVP" wrote in message
...
Trouble accessing secure sites at the URL below:
http://www.mvps.org/inetexplor*er/an...m#secure_sites

More general advice
http://www.mvps.org/inetexplor*er/answers.htm#dns

Hotmail is classed as a secure site. Not sure what you mean by 'clicking
broken hyperlinks'.

--

__________________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/...y/default.mspx

"Daniel" wrote in message
...
I wish MS would create a newsgroup for Hotmail. There are now huge
problems
signing in and navigating within it--Page not found errors, the sign in
box
not being display right away. clicking broken hyperlinks. Hotmail has
been
a
mess and practically unusable for the past week. What is te problem?
--
a( : [|]=( DaffyD®