Upgrade to Windows 98 SE Failure

I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

Go to http://www.bootdisk.com/bootdisk.htm and create a Windows 98
boot floppy. Use it to start the laptop, insert the Windows 98 SE CD,
type "setup" and press "Enter".

Ben

"Jim Ormsbee" wrote in message ...
I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

What brand and model of laptop and why is the drive marked as removable? Do
you have an actual SE upgrade disk and how are you trying to install the
system?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed.
It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

I tried it, but "setup" requires Windows to be running. The CD is a "Windows
98 SE Upgrade" CD. Any other thoughts?
--
Jim Ormsbee


"Ben Myers" wrote:

Go to http://www.bootdisk.com/bootdisk.htm and create a Windows 98
boot floppy. Use it to start the laptop, insert the Windows 98 SE CD,
type "setup" and press "Enter".

Ben

"Jim Ormsbee" wrote in message ...
I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

The laptop is a Dell Latitude CPi model PPL. I have no idea why it is marked
as removable (type = Removable Disk in My Computer & Windows Explorer). It
can be removed when the computer is off. The disk is an authentic Microsoft
upgrade CD. I am trying to install from Windows by trying to run "setup.exe"
from the CD. No programs or antivirus are running. I even tried it by
rebooting into the diagnostic mode and safe mode. Nothing changed in the
diagnostic mode, and it would even start in the safe mode.

Jim Ormsbee


"Ron Badour" wrote:

What brand and model of laptop and why is the drive marked as removable? Do
you have an actual SE upgrade disk and how are you trying to install the
system?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed.
It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

The upgrade CD does not require that Windows be running to start the
installation. It merely requires that you insert the earlier Windows
installation CD when prompted during the compliance check if Windows is not
found on your hard drive. With Windows on your hard drive, it shouldn't
even ask no matter if you are updating the current installation or
installing to a clean folder or a different drive.

There is also a Windows 98 SE Stepup that will take Win98 to SE. It does
require that Windows be running during the installation.

The 0013 error can also be caused by a virus on the system or if you booted
from a boot disk but your hard drive uses disk management and your hard
drive is not correctly recognized after a boot to a floppy. Watch closely
during the boot (without a floppy in the drive) to see if you get a message
that tells you to press some key or key combination to boot from floppy.
This will load the disk management utility and then ask you to insert the
floppy boot disk and at that point, the hard drive will be correctly
recognized when the boot is completed.

PattyL


"Jim Ormsbee" wrote in message
news
I tried it, but "setup" requires Windows to be running. The CD is a
"Windows
98 SE Upgrade" CD. Any other thoughts?
--
Jim Ormsbee


"Ben Myers" wrote:

Go to http://www.bootdisk.com/bootdisk.htm and create a Windows 98
boot floppy. Use it to start the laptop, insert the Windows 98 SE CD,
type "setup" and press "Enter".

Ben

"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as
removable
from Windows 98 to Windows 98 SE. The C: drive can actually be
removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup
win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If
you
have LANtastic server or super Stor compression, disable it before
running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

The CD is actually labeled "Windows 98 Second Edition Updates". I definitely
can't get it to run from DOS so it may be what you refer to as the Stepup as
opposed to the Upgrade CD. I will do a complete scan for viruses next.
--
Jim Ormsbee


"PattyL" wrote:

The upgrade CD does not require that Windows be running to start the
installation. It merely requires that you insert the earlier Windows
installation CD when prompted during the compliance check if Windows is not
found on your hard drive. With Windows on your hard drive, it shouldn't
even ask no matter if you are updating the current installation or
installing to a clean folder or a different drive.

There is also a Windows 98 SE Stepup that will take Win98 to SE. It does
require that Windows be running during the installation.

The 0013 error can also be caused by a virus on the system or if you booted
from a boot disk but your hard drive uses disk management and your hard
drive is not correctly recognized after a boot to a floppy. Watch closely
during the boot (without a floppy in the drive) to see if you get a message
that tells you to press some key or key combination to boot from floppy.
This will load the disk management utility and then ask you to insert the
floppy boot disk and at that point, the hard drive will be correctly
recognized when the boot is completed.

PattyL


"Jim Ormsbee" wrote in message
news
I tried it, but "setup" requires Windows to be running. The CD is a
"Windows
98 SE Upgrade" CD. Any other thoughts?
--
Jim Ormsbee


"Ben Myers" wrote:

Go to http://www.bootdisk.com/bootdisk.htm and create a Windows 98
boot floppy. Use it to start the laptop, insert the Windows 98 SE CD,
type "setup" and press "Enter".

Ben

"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as
removable
from Windows 98 to Windows 98 SE. The C: drive can actually be
removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup
win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If
you
have LANtastic server or super Stor compression, disable it before
running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

The key here is "update" vs "upgrade". You have the stepup version. The
upgrade is a full version of Win98 that does a compliance check to look for
a qualifying product.

The update is much harder to get a good install because it actually patches
files on the fly and many more things can cause a problem. You might try
copying the CD to a folder on your hard drive and then boot into Safe mode
and try running it. You do not want anything running in the background when
you run this update. This, of course, after you check for virus.

PattyL


"Jim Ormsbee" wrote in message
news
The CD is actually labeled "Windows 98 Second Edition Updates". I
definitely
can't get it to run from DOS so it may be what you refer to as the Stepup
as
opposed to the Upgrade CD. I will do a complete scan for viruses next.
--
Jim Ormsbee


"PattyL" wrote:

The upgrade CD does not require that Windows be running to start the
installation. It merely requires that you insert the earlier Windows
installation CD when prompted during the compliance check if Windows is
not
found on your hard drive. With Windows on your hard drive, it shouldn't
even ask no matter if you are updating the current installation or
installing to a clean folder or a different drive.

There is also a Windows 98 SE Stepup that will take Win98 to SE. It does
require that Windows be running during the installation.

The 0013 error can also be caused by a virus on the system or if you
booted
from a boot disk but your hard drive uses disk management and your hard
drive is not correctly recognized after a boot to a floppy. Watch closely
during the boot (without a floppy in the drive) to see if you get a
message
that tells you to press some key or key combination to boot from floppy.
This will load the disk management utility and then ask you to insert the
floppy boot disk and at that point, the hard drive will be correctly
recognized when the boot is completed.

PattyL


"Jim Ormsbee" wrote in message
news
I tried it, but "setup" requires Windows to be running. The CD is a
"Windows
98 SE Upgrade" CD. Any other thoughts?
--
Jim Ormsbee


"Ben Myers" wrote:

Go to http://www.bootdisk.com/bootdisk.htm and create a Windows 98
boot floppy. Use it to start the laptop, insert the Windows 98 SE CD,
type "setup" and press "Enter".

Ben

"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as
removable
from Windows 98 to Windows 98 SE. The C: drive can actually be
removed. It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup
win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition.
If
you
have LANtastic server or super Stor compression, disable it before
running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

Yes, my HP notebook has a hard drive I can remove. That doesn't mean its
considered "removable" in Windows.

Thread with PattyL indicates you have the 98 Second Edition Updates CD.
This can only be run in a Windows 98 windows environment, never dos or dos
window. It will ask for a product key, which I hope you have. Should be on
the CD case/sleeve. All should be with this update CD. Just turn off or
disable all but systray and explorer before starting.

--
Lil' Dave
Beware the rule quoters, the corp mindset, the Borg
Else you will be absorbed
"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as removable
from Windows 98 to Windows 98 SE. The C: drive can actually be removed.
It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If you
have LANtastic server or super Stor compression, disable it before running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee

A removable drive in this sense is a CDRom, DVD, Zip or floppy drive--your
hard drive should not be marked as such even though it can be removed. I
believe PattyL has got you straight on the difference between an Upgrade and
Update CD.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Jim Ormsbee" wrote in message
...
The laptop is a Dell Latitude CPi model PPL. I have no idea why it is
marked
as removable (type = Removable Disk in My Computer & Windows Explorer).
It
can be removed when the computer is off. The disk is an authentic
Microsoft
upgrade CD. I am trying to install from Windows by trying to run
"setup.exe"
from the CD. No programs or antivirus are running. I even tried it by
rebooting into the diagnostic mode and safe mode. Nothing changed in the
diagnostic mode, and it would even start in the safe mode.

Jim Ormsbee


"Ron Badour" wrote:

What brand and model of laptop and why is the drive marked as removable?
Do
you have an actual SE upgrade disk and how are you trying to install the
system?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Jim Ormsbee" wrote in message
...
I am trying to upgrade a laptop with the C: drive designated as
removable
from Windows 98 to Windows 98 SE. The C: drive can actually be
removed.
It
is about 4.5 Gigs with about 2.4 Gigs free. I receive the following
error:

-----------
Message SU0013

Setup cannot created files on your startup drive and cannot setup
win98.
If you have HPFS or NTFS you must create an MS-Dos boot partition. If
you
have LANtastic server or super Stor compression, disable it before
running
setup. See setup.txt on setup disk1 or the windows98 compact disc.
-------------

The C: drive is FAT32. Can someone please help? Thanks.


--
Jim Ormsbee