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#1
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Word 2000 produces illegal operation and shuts down
I have an IBM Pentium II of 350 Mhz with Win 98 SE and Office 2000. When I
open Word and type a line and hit enter, the "the program has performed an illegal operation and will shut down" appears. I uninstalled and re installed Office twice but the problem continues. Any ideas on how to solve this? Thanks in advance JeJ |
#2
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Uninstalling/reinstalling RARELY fixes the problem.
Make sure your temp folder is clear and check for addins that may be causing a problem. See these articles for details... Maintaining Your Computer http://www.mousetrax.com/maintain.html Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 21 Apr 2005 19:15:09 -0500, "Jorge E. Jaramillo" wrote: I have an IBM Pentium II of 350 Mhz with Win 98 SE and Office 2000. When I open Word and type a line and hit enter, the "the program has performed an illegal operation and will shut down" appears. I uninstalled and re installed Office twice but the problem continues. Any ideas on how to solve this? Thanks in advance JeJ |
#3
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"Jorge E. Jaramillo" wrote in message
... I have an IBM Pentium II of 350 Mhz with Win 98 SE and Office 2000. When I open Word and type a line and hit enter, the "the program has performed an illegal operation and will shut down" appears. I uninstalled and re installed Office twice but the problem continues. You will get better advice in some of the msnews NGs especially for Word or Office. Mention your version of the app when you post. Some positively require updates or upgrades. -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
#4
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Thanks a lot for this advice. I read the article, run word with the /a
operator and it runs perfectly. I searched and found the startup folder but there was nothing there. Any other idea? Please "Dian D. Chapman, MVP" escribió en el mensaje ... Uninstalling/reinstalling RARELY fixes the problem. Make sure your temp folder is clear and check for addins that may be causing a problem. See these articles for details... Maintaining Your Computer http://www.mousetrax.com/maintain.html Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine |
#5
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What's the server name for the msnews news groups?
"Don Phillipson" escribió en el mensaje ... "Jorge E. Jaramillo" wrote in message ... I have an IBM Pentium II of 350 Mhz with Win 98 SE and Office 2000. When I open Word and type a line and hit enter, the "the program has performed an illegal operation and will shut down" appears. I uninstalled and re installed Office twice but the problem continues. You will get better advice in some of the msnews NGs especially for Word or Office. Mention your version of the app when you post. Some positively require updates or upgrades. -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
#6
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Check to see if you have the Acrobat 7 addin...or other addins. Check
under Tools Templates and Addins...but also under Control Panel for Add/Remove Software. I believe Acrobat 7 is now uninstalled from there. And you may have other addins in there causing issues. Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Sun, 24 Apr 2005 20:47:08 -0500, "Jorge E. Jaramillo" wrote: Thanks a lot for this advice. I read the article, run word with the /a operator and it runs perfectly. I searched and found the startup folder but there was nothing there. Any other idea? Please "Dian D. Chapman, MVP" escribió en el mensaje .. . Uninstalling/reinstalling RARELY fixes the problem. Make sure your temp folder is clear and check for addins that may be causing a problem. See these articles for details... Maintaining Your Computer http://www.mousetrax.com/maintain.html Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine |
#7
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You ARE accessing the MSNewsgroups. Have no idea what Don is talking
about????...nor how you are viewing this group. The direct NG server name is: msnews.microsoft.com See this article for more info: How to Get Help http://www.computorcompanion.com/LPMArticle.asp?ID=124 Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Sun, 24 Apr 2005 21:14:26 -0500, "Jorge E. Jaramillo" wrote: What's the server name for the msnews news groups? "Don Phillipson" escribió en el mensaje ... "Jorge E. Jaramillo" wrote in message ... I have an IBM Pentium II of 350 Mhz with Win 98 SE and Office 2000. When I open Word and type a line and hit enter, the "the program has performed an illegal operation and will shut down" appears. I uninstalled and re installed Office twice but the problem continues. You will get better advice in some of the msnews NGs especially for Word or Office. Mention your version of the app when you post. Some positively require updates or upgrades. -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
#8
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Thanks for clarifying this, that is the same news server I am checking.
"Dian D. Chapman, MVP" escribió en el mensaje ... You ARE accessing the MSNewsgroups. Have no idea what Don is talking about????...nor how you are viewing this group. The direct NG server name is: msnews.microsoft.com See this article for more info: How to Get Help http://www.computorcompanion.com/LPMArticle.asp?ID=124 |
#9
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Hi dian
I checked but the Templates Addins only shows the Normal.dot template Any other ideas please? It still runs fine with the /a switch "Dian D. Chapman, MVP" escribió en el mensaje ... Check to see if you have the Acrobat 7 addin...or other addins. Check under Tools Templates and Addins...but also under Control Panel for Add/Remove Software. I believe Acrobat 7 is now uninstalled from there. And you may have other addins in there causing issues. Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine |
#10
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But did you also check Control Panel/Add and Remove Software?
I believe Acrobat 7 changed its method and no longer uses a regular template addin...but does an addin install. I don't use Acrobat, but was told this by someone who does use it. You have to unstall the Word addin to remove that. So check your control panel. The bottom line here is that if the /a switch worked...SOMETHING is causing the problem by conflicting as an addin. The problem is you've got to find it. If you HAVE checked all these locations...I'm sorry, but I don't know what else to tell you other than make sure you did check everything as explained in the emails and articles. Maybe someone else will have an idea that I've missed and will pass it along. Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 20:45:58 -0500, "Jorge E. Jaramillo" wrote: Hi dian I checked but the Templates Addins only shows the Normal.dot template Any other ideas please? It still runs fine with the /a switch "Dian D. Chapman, MVP" escribió en el mensaje .. . Check to see if you have the Acrobat 7 addin...or other addins. Check under Tools Templates and Addins...but also under Control Panel for Add/Remove Software. I believe Acrobat 7 is now uninstalled from there. And you may have other addins in there causing issues. Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine |
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