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#1
June 24th 05, 01:56 PM
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KB896358
Windows Update cannot install KB896358 .
Do you know there is any problem about it ? Many thanks. 
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#2
June 24th 05, 02:21 PM
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Perhaps if you post your problem to the windows update group you will be
able to find answers, the experts hang out there for this kind of thing. g microsoft.public.windowsupdate HTH Joan Lando wrote: Windows Update cannot install KB896358 . Do you know there is any problem about it ? Many thanks.
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#3
June 24th 05, 02:58 PM
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Lando wrote:
Windows Update cannot install KB896358 . Do you know there is any problem about it ? Many thanks. Perhaps a good place to start would be for you to say what problems you are having including full details of any error messages. You might also want to read the associated Knowledge Base article which describes some changes in observed behaviour following installation of this patch. KB896358 - "MS05-026: A vulnerability in HTML Help could allow remote code execution" (http://support.microsoft.com/?kbid=896358). For example, following installation of this patch - Web applications that use the HTML Help ActiveX control to enable cross-frame navigation will not work correctly. The content that should appear in a different frame appears in the frame that contains the HTML Help ActiveX control. -- Mike Maltby MS-MVP
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#4
June 24th 05, 05:57 PM
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Perhaps a good place to start would be for you to say what problems you
are having including full details of any error messages. The only message is "unable to install...." without any other details ! Many thanks....I' ve seen the bugs created by KB896358 and is better for me not installing it . Regards. "Mike M" ha scritto nel messaggio ... Lando wrote: Windows Update cannot install KB896358 . Do you know there is any problem about it ? Many thanks. Perhaps a good place to start would be for you to say what problems you are having including full details of any error messages. You might also want to read the associated Knowledge Base article which describes some changes in observed behaviour following installation of this patch. KB896358 - "MS05-026: A vulnerability in HTML Help could allow remote code execution" (http://support.microsoft.com/?kbid=896358). For example, following installation of this patch - Web applications that use the HTML Help ActiveX control to enable cross-frame navigation will not work correctly. The content that should appear in a different frame appears in the frame that contains the HTML Help ActiveX control. -- Mike Maltby MS-MVP
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#5
June 24th 05, 07:08 PM
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The "bugs" you mention are the reasons for the fix since without it it is
simple for a malicious web site to take control of your PC. Without the patch your system is at risk, it's as simple as that. How are you attempting to install this patch? If from the Windows Update site rather than from a downloaded free standing file, check the file "Windows Update.log" in your Windows folder and you should be able to find the error code(s) generated during the installation. Knowing this will then help in finding a solution to the problem. -- Mike Maltby MS-MVP Lando wrote: The only message is "unable to install...." without any other details ! Many thanks....I' ve seen the bugs created by KB896358 and is better for me not installing it .
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#6
June 25th 05, 09:45 AM
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How are you attempting to install this patch? If from the Windows Update
site rather than from a downloaded free standing file, check the file "Windows Update.log" in your Windows folder and you should be able to find the error code(s) generated during the installation. Knowing this will then help in finding a solution to the problem. -- Unfortunately the log below doesn't help me ! I hope it helps you .....many thanks in advance.... 2005-06-24 10:10:33 08:10:33 Success IUCTL Starting 2005-06-24 10:10:35 08:10:35 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Programmi\WindowsUpdate\V4 2005-06-24 10:10:35 08:10:35 Success IUCTL Checking to see if new version of Windows Update software available 2005-06-24 10:10:35 08:10:35 Success IUCTL Current iuctl.dll version: 5.3.3790.13 2005-06-24 10:10:35 08:10:35 Success IUCTL Current iuengine.dll version: 5.3.3790.13 2005-06-24 10:10:35 08:10:35 Success IUENGINE Starting 2005-06-24 10:10:36 08:10:36 Success IUENGINE Determining machine configuration 2005-06-24 10:10:36 08:10:36 Success IUENGINE Determining machine configuration 2005-06-24 10:10:43 08:10:43 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:44 08:10:44 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:46 08:10:46 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:49 08:10:49 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:53 08:10:53 Success IUENGINE Determining machine configuration 2005-06-24 10:10:54 08:10:54 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...etmanifest.asp 2005-06-24 10:11:26 08:11:26 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:11:35 08:11:35 Success IUENGINE Asynchronous Download started 2005-06-24 10:11:35 08:11:35 Success IUENGINE Download destination root folder is: c:\WUTemp 2005-06-24 10:11:56 08:11:56 Error IUENGINE Downloading file http://download.windowsupdate.com/ms...d098a306d1.EXE, skipping remaining files for this Item (Error 0x80072EE2) 2005-06-24 10:11:57 08:11:57 Error IUENGINE See iuhist.xml for details: Download finished (Error 0x80072EE2) 2005-06-24 10:12:39 08:12:39 Success IUENGINE Shutting down 2005-06-24 10:12:40 08:12:40 Success IUCTL Shutting down The iuhist.xml entry ( it seems to me it is asked...for details !) hidden="0"descriptionTexttitleAggiornamento della protezione per Windows Millennium Edition (KB896358)/titleeula href="/msdownload/update/v3/static/eula/it/eula.htm"/details href="http://go.microsoft.com/fwlink/?LinkId=45237"//descriptionText/des criptionplatform name="ver_platform_win32_windows"processorArchit ecturex86/processorArchi tectureversion major="4" minor="90" build="3000" servicePackMajor="" servicePackMinor=""//platformdownloadStatus value="FAILED" errorCode="-2147012894"/downloadPathc:\WUTemp\com_microsoft.896358_ME_S P1 _x86_WinSE_159992/downloadPathclient Regards . "Mike M" ha scritto nel messaggio ... The "bugs" you mention are the reasons for the fix since without it it is simple for a malicious web site to take control of your PC. Without the patch your system is at risk, it's as simple as that. How are you attempting to install this patch? If from the Windows Update site rather than from a downloaded free standing file, check the file "Windows Update.log" in your Windows folder and you should be able to find the error code(s) generated during the installation. Knowing this will then help in finding a solution to the problem. -- Mike Maltby MS-MVP Lando wrote: The only message is "unable to install...." without any other details ! Many thanks....I' ve seen the bugs created by KB896358 and is better for me not installing it .
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#8
June 25th 05, 04:18 PM
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Are you perhaps behind a firewall or using AV software (that from Symantec is often implicated with this problem), and this is preventing the downloading of updates? It could even be, and has been on the few times that I've seen this error, that the Windows Update site is slow but in such cases the problem is usually resolved on a return visit. I' ve just retried the installation and now it has worked ! Yesterday I had tried 3 times and it had always failed..... then Windows Update site could have a problem ..... Thanks a lot for your assistance ! Have a nice week end . "Mike M" ha scritto nel messaggio ... The error codes a from the Windows Update log 80072EE2 which then leads to the -2147012894 error in iuhist.xml (install failed) KB836941 gives as reasons for seeing the 80072EE2 error as: "CAUSE This issue occurs because the Windows Update client did not receive a timely response from the Windows Update Web site server. A timely response is not generated if the Windows Update Web site server is affected by a network-related issue." See MS KB 836941 - "You receive an "Error 0x80072EE2" or an "Error 0x80072EFD" error message if you try to use the Microsoft Windows Update Web site" (http://support.microsoft.com/default...b;en-us;836941) although this KB is directed at users running either Win2K or XP many of the solutions suggested apply to those running Win Me. Are you perhaps behind a firewall or using AV software (that from Symantec is often implicated with this problem), and this is preventing the downloading of updates? It could even be, and has been on the few times that I've seen this error, that the Windows Update site is slow but in such cases the problem is usually resolved on a return visit. -- Mike Maltby MS-MVP Lando wrote: How are you attempting to install this patch? If from the Windows Update site rather than from a downloaded free standing file, check the file "Windows Update.log" in your Windows folder and you should be able to find the error code(s) generated during the installation. Knowing this will then help in finding a solution to the problem. -- Unfortunately the log below doesn't help me ! I hope it helps you .....many thanks in advance.... 2005-06-24 10:10:33 08:10:33 Success IUCTL Starting 2005-06-24 10:10:35 08:10:35 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Programmi\WindowsUpdate\V4 2005-06-24 10:10:35 08:10:35 Success IUCTL Checking to see if new version of Windows Update software available 2005-06-24 10:10:35 08:10:35 Success IUCTL Current iuctl.dll version: 5.3.3790.13 2005-06-24 10:10:35 08:10:35 Success IUCTL Current iuengine.dll version: 5.3.3790.13 2005-06-24 10:10:35 08:10:35 Success IUENGINE Starting 2005-06-24 10:10:36 08:10:36 Success IUENGINE Determining machine configuration 2005-06-24 10:10:36 08:10:36 Success IUENGINE Determining machine configuration 2005-06-24 10:10:43 08:10:43 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:44 08:10:44 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:46 08:10:46 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:49 08:10:49 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:10:53 08:10:53 Success IUENGINE Determining machine configuration 2005-06-24 10:10:54 08:10:54 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.c...etmanifest.asp 2005-06-24 10:11:26 08:11:26 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp 2005-06-24 10:11:35 08:11:35 Success IUENGINE Asynchronous Download started 2005-06-24 10:11:35 08:11:35 Success IUENGINE Download destination root folder is: c:\WUTemp 2005-06-24 10:11:56 08:11:56 Error IUENGINE Downloading file http://download.windowsupdate.com/ms...d098a306d1.EXE, skipping remaining files for this Item (Error 0x80072EE2) 2005-06-24 10:11:57 08:11:57 Error IUENGINE See iuhist.xml for details: Download finished (Error 0x80072EE2) 2005-06-24 10:12:39 08:12:39 Success IUENGINE Shutting down 2005-06-24 10:12:40 08:12:40 Success IUCTL Shutting down The iuhist.xml entry ( it seems to me it is asked...for details !) hidden="0"descriptionTexttitleAggiornamento della protezione per Windows Millennium Edition (KB896358)/titleeula href="/msdownload/update/v3/static/eula/it/eula.htm"/details href="http://go.microsoft.com/fwlink/?LinkId=45237"//descriptionText/des criptionplatform name="ver_platform_win32_windows"processorArchit ecturex86/processorArchi tectureversion major="4" minor="90" build="3000" servicePackMajor="" servicePackMinor=""//platformdownloadStatus value="FAILED" errorCode="-2147012894"/downloadPathc:\WUTemp\com_microsoft.896358_ME_S P1 _x86_WinSE_159992/downloadPathclient
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#9
June 25th 05, 04:42 PM
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Lando wrote:
I' ve just retried the installation and now it has worked ! Yesterday I had tried 3 times and it had always failed..... then Windows Update site could have a problem ..... Thanks a lot for your assistance ! Have a nice week end . Thanks for the feedback and I'm pleased to read all has now worked. Just FYI I twice got a 80072EE2 error myself when attempting to access the Windows Update site this morning. I guess there must be some heavy traffic which is causing this problem. Cheers,
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#10
June 25th 05, 05:05 PM
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Hi Mike,
There seem to be a lot of error messages being seen since the release of the June updates and a lot of people are having problems installing them. Had a few myself but everything is now OK Joan Mike M wrote: Thanks for the feedback and I'm pleased to read all has now worked. Just FYI I twice got a 80072EE2 error myself when attempting to access the Windows Update site this morning. I guess there must be some heavy traffic which is causing this problem. Cheers,
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