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#1
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Fonts Not Printing
Hi,
A friend has a second hand PC that works okay with Win98. She also has an HP OfficeJet K80 all in one print/fax/scanner. When printing the fonts don't come out. I checked it with something simple in notepad (nothing at all) and a Word document (images printed but no font) Checked Win troubleshooter, and the gist was that the fonts were not installed. Looked this up with 'The Font Thing,' and they were installed. Does this sound like an HP issue, a Win98 issue or perhaps there is some crucial file missing. Thanks in advance, Adam. |
#2
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1. Make sure there is a printer driver installed for the printer and it
is selected as the default printer in Control Panel, Printers and faxes. 2. Start the command processor by navigating to Start Run and typing "command" in the slow without the quotes. Press enter. Next, type each line in turn and press enter after each one. c: cd windows attriib +s fonts attrib -h ttfcache del ttfcache exit After typing exit, the command window will close. Shut down Windows and the computer. Restart. Check the font list. Let us know. Tom MSMVP Windows Shell/User "Adam Harris" wrote in message ... : Hi, : : A friend has a second hand PC that works okay with Win98. She also has an HP : OfficeJet K80 all in one print/fax/scanner. : : When printing the fonts don't come out. I checked it with something simple : in notepad (nothing at all) and a Word document (images printed but no font) : : Checked Win troubleshooter, and the gist was that the fonts were not : installed. Looked this up with 'The Font Thing,' and they were installed. : : Does this sound like an HP issue, a Win98 issue or perhaps there is some : crucial file missing. : : Thanks in advance, : : Adam. |
#3
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Thanks Tom,
Will certainly try that. Been in contact with HP for the last few days, and they seem to be as useful as a chocolate teapot - however, they have determined that it is the machine at fault, due to test printing the machine without PC connection. Your suggestions will help me in some other areas though, and are a good back up for the future. Adam. "Tom Ferguson" wrote: 1. Make sure there is a printer driver installed for the printer and it is selected as the default printer in Control Panel, Printers and faxes. 2. Start the command processor by navigating to Start Run and typing "command" in the slow without the quotes. Press enter. Next, type each line in turn and press enter after each one. c: cd windows attriib +s fonts attrib -h ttfcache del ttfcache exit After typing exit, the command window will close. Shut down Windows and the computer. Restart. Check the font list. Let us know. Tom MSMVP Windows Shell/User "Adam Harris" wrote in message ... : Hi, : : A friend has a second hand PC that works okay with Win98. She also has an HP : OfficeJet K80 all in one print/fax/scanner. : : When printing the fonts don't come out. I checked it with something simple : in notepad (nothing at all) and a Word document (images printed but no font) : : Checked Win troubleshooter, and the gist was that the fonts were not : installed. Looked this up with 'The Font Thing,' and they were installed. : : Does this sound like an HP issue, a Win98 issue or perhaps there is some : crucial file missing. : : Thanks in advance, : : Adam. |
#4
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I was rather hoping you would try the suggestions and get back with any
results. Having ruled out these software-related possibilities, we could then check some hardware-fault possibilities. If the printer passes a self-test, then suspicion certainly falls on the PC side or the connection. Tom MSMVP Windows Shell/User "Adam Harris" wrote in message ... : Thanks Tom, : : Will certainly try that. : : Been in contact with HP for the last few days, and they seem to be as useful : as a chocolate teapot - however, they have determined that it is the machine : at fault, due to test printing the machine without PC connection. : : Your suggestions will help me in some other areas though, and are a good : back up for the future. : : Adam. : : : "Tom Ferguson" wrote: : : 1. Make sure there is a printer driver installed for the printer and it : is selected as the default printer in Control Panel, Printers and faxes. : : 2. Start the command processor by navigating to Start Run and : typing : "command" in the slow without the quotes. Press enter. : : Next, type each line in turn and press enter after each one. : : c: : cd windows : attriib +s fonts : attrib -h ttfcache : del ttfcache : exit : : After typing exit, the command window will close. Shut down Windows and : the computer. Restart. : : Check the font list. : Let us know. : : Tom : MSMVP : Windows Shell/User : : : "Adam Harris" wrote in message : ... : : Hi, : : : : A friend has a second hand PC that works okay with Win98. She also has : an HP : : OfficeJet K80 all in one print/fax/scanner. : : : : When printing the fonts don't come out. I checked it with something : simple : : in notepad (nothing at all) and a Word document (images printed but no : font) : : : : Checked Win troubleshooter, and the gist was that the fonts were not : : installed. Looked this up with 'The Font Thing,' and they were : installed. : : : : Does this sound like an HP issue, a Win98 issue or perhaps there is : some : : crucial file missing. : : : : Thanks in advance, : : : : Adam. : : : |
#5
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Hi Tom,
I will do that, but I don't access the machine very often - next Wednesday in fact. Will do as you say, and come back with some results. Thanks again. "Tom Ferguson" wrote: I was rather hoping you would try the suggestions and get back with any results. Having ruled out these software-related possibilities, we could then check some hardware-fault possibilities. If the printer passes a self-test, then suspicion certainly falls on the PC side or the connection. Tom MSMVP Windows Shell/User "Adam Harris" wrote in message ... : Thanks Tom, : : Will certainly try that. : : Been in contact with HP for the last few days, and they seem to be as useful : as a chocolate teapot - however, they have determined that it is the machine : at fault, due to test printing the machine without PC connection. : : Your suggestions will help me in some other areas though, and are a good : back up for the future. : : Adam. : : : "Tom Ferguson" wrote: : : 1. Make sure there is a printer driver installed for the printer and it : is selected as the default printer in Control Panel, Printers and faxes. : : 2. Start the command processor by navigating to Start Run and : typing : "command" in the slow without the quotes. Press enter. : : Next, type each line in turn and press enter after each one. : : c: : cd windows : attriib +s fonts : attrib -h ttfcache : del ttfcache : exit : : After typing exit, the command window will close. Shut down Windows and : the computer. Restart. : : Check the font list. : Let us know. : : Tom : MSMVP : Windows Shell/User : : : "Adam Harris" wrote in message : ... : : Hi, : : : : A friend has a second hand PC that works okay with Win98. She also has : an HP : : OfficeJet K80 all in one print/fax/scanner. : : : : When printing the fonts don't come out. I checked it with something : simple : : in notepad (nothing at all) and a Word document (images printed but no : font) : : : : Checked Win troubleshooter, and the gist was that the fonts were not : : installed. Looked this up with 'The Font Thing,' and they were : installed. : : : : Does this sound like an HP issue, a Win98 issue or perhaps there is : some : : crucial file missing. : : : : Thanks in advance, : : : : Adam. : : : |
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