A Windows 98 & ME forum. Win98banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Win98banter forum » Windows 98 » Improving Performance
Site Map Home Authors List Search Today's Posts Mark Forums Read Web Partners

Dr Watson Reports



 
 
Thread Tools Display Modes
  #1  
Old January 29th 06, 04:57 PM posted to microsoft.public.win98.performance
external usenet poster
 
Posts: n/a
Default Dr Watson Reports

With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr Watson
is reporting:-

"Windows User-interface core component attempted to access memory that does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair
  #2  
Old January 30th 06, 09:16 AM posted to microsoft.public.win98.performance
external usenet poster
 
Posts: n/a
Default Dr Watson Reports

If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr
Watson
is reporting:-

"Windows User-interface core component attempted to access memory that
does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair



  #3  
Old January 30th 06, 09:16 AM posted to microsoft.public.win98.performance
Jeff Richards
External Usenet User
 
Posts: 1,526
Default Dr Watson Reports

If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr
Watson
is reporting:-

"Windows User-interface core component attempted to access memory that
does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair



  #4  
Old January 30th 06, 12:27 PM posted to microsoft.public.win98.performance
external usenet poster
 
Posts: n/a
Default Dr Watson Reports

Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get, along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually, Windows
works well for up to 2 hours and then suddenly slows and shows reluctance to
act on a 'click', when I know that it's just about to freeze. Sometimes I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the messages
mean. There however must be a common cause at the centre of most of the
spread of 'problem messages'. We'll get there, and thanks for your help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system to
overcome!

Thanks,

--
Dougair


"Jeff Richards" wrote:

If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr
Watson
is reporting:-

"Windows User-interface core component attempted to access memory that
does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair




  #5  
Old January 30th 06, 12:27 PM posted to microsoft.public.win98.performance
Dougair
external usenet poster
 
Posts: 6
Default Dr Watson Reports

Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get, along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually, Windows
works well for up to 2 hours and then suddenly slows and shows reluctance to
act on a 'click', when I know that it's just about to freeze. Sometimes I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the messages
mean. There however must be a common cause at the centre of most of the
spread of 'problem messages'. We'll get there, and thanks for your help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system to
overcome!

Thanks,

--
Dougair


"Jeff Richards" wrote:

If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr
Watson
is reporting:-

"Windows User-interface core component attempted to access memory that
does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair




  #6  
Old January 30th 06, 11:38 PM posted to microsoft.public.win98.performance
external usenet poster
 
Posts: n/a
Default Dr Watson Reports

The Dr. Watson dump file and log are for software developers to troubleshoot
a problem with a program or a driver. For human beings they are completely
useless and they obscure the error message that might allow humans to figure
out the problem.

Turn off Dr. Watson, then post the actual error message excluding the
register data.

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ...
http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dougair" wrote in message
...
Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get,
along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!



  #7  
Old January 30th 06, 11:38 PM posted to microsoft.public.win98.performance
Richard G. Harper
External Usenet User
 
Posts: 396
Default Dr Watson Reports

The Dr. Watson dump file and log are for software developers to troubleshoot
a problem with a program or a driver. For human beings they are completely
useless and they obscure the error message that might allow humans to figure
out the problem.

Turn off Dr. Watson, then post the actual error message excluding the
register data.

--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ...
http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dougair" wrote in message
...
Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get,
along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!



  #8  
Old January 31st 06, 10:38 AM posted to microsoft.public.win98.performance
external usenet poster
 
Posts: n/a
Default Dr Watson Reports

Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson
embellishments.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get,
along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually,
Windows
works well for up to 2 hours and then suddenly slows and shows reluctance
to
act on a 'click', when I know that it's just about to freeze. Sometimes
I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be
unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the
messages
mean. There however must be a common cause at the centre of most of
the
spread of 'problem messages'. We'll get there, and thanks for your
help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system
to
overcome!



  #9  
Old January 31st 06, 10:38 AM posted to microsoft.public.win98.performance
Jeff Richards
External Usenet User
 
Posts: 1,526
Default Dr Watson Reports

Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson
embellishments.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get,
along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually,
Windows
works well for up to 2 hours and then suddenly slows and shows reluctance
to
act on a 'click', when I know that it's just about to freeze. Sometimes
I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be
unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the
messages
mean. There however must be a common cause at the centre of most of
the
spread of 'problem messages'. We'll get there, and thanks for your
help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system
to
overcome!



  #10  
Old February 1st 06, 12:54 PM posted to microsoft.public.win98.performance
Dougair
external usenet poster
 
Posts: 6
Default Dr Watson Reports

Drwatson has been stopped - thanks!

Sorry for the delay, the computer yesterday (Tues 31st) behaved impeccably
until on Shutdown, it rebooted instead of shutting down, twice, but then a
normal shutdown.
It's still working pretty well today, but after initial start and feeling
that something was not quite right, checked and 'CCAPP' (Symantec, and needed
for virus protection) shown as 'not responding'. Did a restart, which hung
just before Win Shut Dn page, and on initiating manual reboot with a Scandisc
check, started with no problems and worked well for 20 minutes. Then,
with one page in IE open and in pressing 'delete' button to remove part of an
address in 'bar', up came 'Programme has performed an Illegal Operation and
will be Shut Down. Details: showed 'IExplore caused an Invalid Page Fault
in Module User.Exe @ 001e:0000166c'.
Explorer closed and the rest remained normal, and, on reopening Explorer it
has continued as if nothing had happened.

I said rest remained normal, as sometimes something is removed from
'desktop' and often slow or a freeze takes place.

In the last couple of weeks, I haven't recorded the same fault and they
range from MSGSRV32 caused a segment not present fault in Module KRNL386.exe
@ 001:00001c33, to 'blue screens' and an OE fault, thro' SCANDSKW caused an
Invalid Page Fault in Module Kernel32.dll@015f:bff9dba after I ran a
'thorough' SCAN in 'Safe Mode' to see if anything was reported.
The report was that the disc was working perfectly and no problems.

I suspect, now that the 'Doctor has been relieved of his job, it might be
better just to keep recording each 'blip' and see if a common 'theme' shows
up, especially as it's not throwing fault messages out every few minutes, as
it did for a while.

Thanks again for excellent support!
--
Dougair


"Jeff Richards" wrote:

Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson
embellishments.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" wrote in message
...
Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get,
along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually,
Windows
works well for up to 2 hours and then suddenly slows and shows reluctance
to
act on a 'click', when I know that it's just about to freeze. Sometimes
I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be
unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the
messages
mean. There however must be a common cause at the centre of most of
the
spread of 'problem messages'. We'll get there, and thanks for your
help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system
to
overcome!




 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
watson .dx boni General 1 May 29th 05 06:28 PM
Dr. Watson Problem? john_75915 General 3 April 6th 05 06:35 PM
Dr. Watson & Win98SE Tom General 9 February 24th 05 07:36 PM
Windows 98 SE reports bad sectors, but..... Fred R. McDonald Disk Drives 2 July 16th 04 09:29 PM
dr watson audrey General 2 June 19th 04 12:08 PM


All times are GMT +1. The time now is 02:12 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 Win98banter.
The comments are property of their posters.