Error Message

Oh Gosh I hope someone can help me:

When I turn computer on I get this message:
WINDOWS
A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +
00001803. The current application will be terminated.

If I click any key it goes away then comes back and I click any button and
it goes away. Then when I open my browser (I use google) and try and do a
search for ANYTHING it freezes then gives that same error message all over
again. Thus not being able to use any browsing capabilities ..

Can someone please let me know what to do? Also I have no idea where I can
do a system restore on Windows 98 Second Edition? Since it is happening to
my husband computer I'm in big doodoo.

On Thu, 10 Apr 2008 11:46:01 -0700, forevrneverends
put finger to keyboard and
composed:

Oh Gosh I hope someone can help me:

When I turn computer on I get this message:
WINDOWS
A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +
00001803. The current application will be terminated.

If I click any key it goes away then comes back and I click any button and
it goes away. Then when I open my browser (I use google) and try and do a
search for ANYTHING it freezes then gives that same error message all over
again. Thus not being able to use any browsing capabilities ..

Can someone please let me know what to do? Also I have no idea where I can
do a system restore on Windows 98 Second Edition? Since it is happening to
my husband computer I'm in big doodoo.

FWIW, VDD refers to the display driver in the Windows kernel.

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.

If this just started, think back to what has changed on the PC? Have you
installed new software or updates to existing software or drivers?

--
Regards

Ron Badour
MS MVP 1997 - 2008


"forevrneverends" wrote in
message ...
Oh Gosh I hope someone can help me:

When I turn computer on I get this message:
WINDOWS
A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +
00001803. The current application will be terminated.

If I click any key it goes away then comes back and I click any button and
it goes away. Then when I open my browser (I use google) and try and do a
search for ANYTHING it freezes then gives that same error message all over
again. Thus not being able to use any browsing capabilities ..

Can someone please let me know what to do? Also I have no idea where I
can
do a system restore on Windows 98 Second Edition? Since it is happening
to
my husband computer I'm in big doodoo.

The only thing that updated was the anti virus program .. Do you have any
idea where on windows or how on windows 98 I do a system restore to a
previous date?

Thanks

"Ron Badour" wrote:

If this just started, think back to what has changed on the PC? Have you
installed new software or updates to existing software or drivers?

--
Regards

Ron Badour
MS MVP 1997 - 2008


"forevrneverends" wrote in
message ...
Oh Gosh I hope someone can help me:

When I turn computer on I get this message:
WINDOWS
A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +
00001803. The current application will be terminated.

If I click any key it goes away then comes back and I click any button and
it goes away. Then when I open my browser (I use google) and try and do a
search for ANYTHING it freezes then gives that same error message all over
again. Thus not being able to use any browsing capabilities ..

Can someone please let me know what to do? Also I have no idea where I
can
do a system restore on Windows 98 Second Edition? Since it is happening
to
my husband computer I'm in big doodoo.

forevrneverends wrote:
| Oh Gosh I hope someone can help me:
|
| When I turn computer on I get this message:
| WINDOWS
| A fatal exception 00 has occurred @ 0028:C023DB7B in VXD VDD (09) +
| 00001803. The current application will be terminated.

http://www.google.com/search?hl=en&q...=Google+Search
Google has about 16,200 for VXD VDD (09).

Read through a few, & get back to us with any further questions.

I see subsequently you said: "The only thing that updated was the anti
virus program." What anti-virus program is that? Do you mean just the
virus definitions were updated, or was it the program itself?

| If I click any key it goes away then comes back and I click any
| button and it goes away. Then when I open my browser (I use google)
| and try and do a search for ANYTHING it freezes then gives that same
| error message all over again. Thus not being able to use any
| browsing capabilities ..
|
| Can someone please let me know what to do? Also I have no idea where
| I can do a system restore on Windows 98 Second Edition? Since it is
| happening to my husband computer I'm in big doodoo.

There is no native full system restore in Win98. You need a 3rd-party
application to do that-- & you should get one! Some are still free!

However, you can do a Registry restore. Although it can sometimes do
amazing things, I have little/no idea whether it cures your current
situation. Here is how to do it...

http://support.microsoft.com/default...87&Product=w98
Description of the Windows Registry Checker Tool (Scanreg.exe)

I'm not a big proponent of a "/Restore", but sometimes it can do amazing
things. Maybe, before trying it, copy your current Registry backup files
to a new folder.

(a) Boot to DOS (hold CTRL as you boot for the Startup Menu, &
select "Command Prompt Only")

(b) DIR C:\Windows\Sysbckup\RB???.cab /od
Shows you the current backups sorted by date.

(c) MD C:\RegBckup
This makes a new folder named RegBckup.

(d) COPY C:\Windows\Sysbckup\RB???.cab C:\RegBckup
This copies your Registry backups to the new folder, because the
originals (I believe) will change as you do the following...

(e) SCANREG /Restore

It will offer five, one for each of the last five separate days you
first booted successfully. Start with the one of the day the problem
began, as these backups of the entire Registry (& System.ini & Win.ini)
are done at boot, not at shut down.

CAVEAT: A /Restore restores settings only. If there was a file change
(other than to System.ini & Win.ini), those cannot be undone this way.
That could be a problem, especially if there was a hardware change or
large un/in-stall since the backup was made. Also, a large settings
change, such as adding/removing a User Profile, is likely best undone a
different way. Finally, some apps may keep a small database in the
Registry. I do believe Explorer itself may keep its list of blocked
sites there.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR