If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Win ME updates and printer drivers
I have a Canon Multipass C5500 that I have used
sucessfully for years with my computer running Win Me. Over the last month I've been having more and more trouble to the point where I can no longer print. I have uninstalled/reinstalled the software for the printer multiple times with various combinations of startup steps. Now, when the computer starts and the software is loaded, I get an error message that says some .dll file cannot be found. This means that the printer driver isn't loaded. I've tried deleting my zip drive, no difference. I've tried using a slower CD drive, no difference When reloading the software, everything appears normal. My guess is that one of the more recent updates from MS is causing Win Me to not recognize the .dll file. Any suggestions? |
#2
|
|||
|
|||
Win ME updates and printer drivers
What .dll?
Canon support has support documents that address .dll errors. There is a Desktop Manager download as well. http://consumer.usa.canon.com/ir/con...upportIndexAct Input .dll in the search When you install a driver for your printer it is always better to completely cleanup the previous install. How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Doug" wrote in message ... I have a Canon Multipass C5500 that I have used sucessfully for years with my computer running Win Me. Over the last month I've been having more and more trouble to the point where I can no longer print. I have uninstalled/reinstalled the software for the printer multiple times with various combinations of startup steps. Now, when the computer starts and the software is loaded, I get an error message that says some .dll file cannot be found. This means that the printer driver isn't loaded. I've tried deleting my zip drive, no difference. I've tried using a slower CD drive, no difference When reloading the software, everything appears normal. My guess is that one of the more recent updates from MS is causing Win Me to not recognize the .dll file. Any suggestions? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Print Troubleshooter disappears | Jack S | Printing | 4 | August 25th 04 07:10 PM |
Printer problem with 98 | Jeremy Sheehan | Printing | 1 | July 15th 04 11:19 PM |
Printers are missing from printer folder | Shibin John | Printing | 1 | July 11th 04 05:05 PM |
printer disappears | I need help | Printing | 2 | June 23rd 04 07:46 PM |
printer driver | Chuck | Printing | 0 | June 12th 04 10:02 PM |