Windows 98 crash after attempting to re-install printer

I have posted this to several Win98 newsgroups, because I am not sure which
one is the most appropriate.



I have an older computer on which Win98 is running. This system basically
crashed after an attempt to re-install a printer that was giving me a
problem. I have tried re-installing Win98 from the CD that came with my
IBM computer, but I get a message saying that I already have an upgraded
version of Win98 on my computer, and it will not re-install. Presumably,
this has something to do with my having installed the service packs for
Win98. I have run scandisk successfully. However, when I boot into Windows
safe mode, I get the "program has performed an illegal operation and will be
shut down" error message with the following details:



EXP caused an invalid page fault in

Module EXPLORER.EXE at 0177:00401f31

Registers:

EAX=00000000 CS=0177 EIP=00401f31 EFLGS=00010246

EBX=00000001 SS=017f ESP=0080ffic EBP=0080ff24

ECX=c156a1c0 DS=017f ESI=00000000 FS=27ef

EDX=0080ff2c ES=017f EDI=00000000 GS=0000

Bytes at CS:EIP:

86 08 50 ff 11 8b 45 08 50 8b 08 ff 51 08 8b
45

I have tried to create a FAT32 EBD by running FAT32EBD from the Windows 98
CD. However, when I get to the stage of "Insert diskette into A drive -
Warning: all info on diskette will be erased. Press ' Y 'to continue or any
other key to exit. " I enter ' Y ' and then I get into a loop where the
program just keeps asking if I want to continue.



I do not want to upgrade this computer to any higher Windows version right
now for a lot of complicated reasons. Reformatting is not an option,
because I have some very valuable data on this computer. Of course, I have
backups, but reconstructing the database would be a huge effort. Does
anyone have suggestions as to what I might do?

Thank you.

Terri

"Terri Creagh" wrote:

I have posted this to several Win98 newsgroups, because I am not sure which
one is the most appropriate.



I have an older computer on which Win98 is running. This system basically
crashed after an attempt to re-install a printer that was giving me a
problem. I have tried re-installing Win98 from the CD that came with my
IBM computer, but I get a message saying that I already have an upgraded
version of Win98 on my computer, and it will not re-install. Presumably,
this has something to do with my having installed the service packs for
Win98. I have run scandisk successfully. However, when I boot into Windows
safe mode, I get the "program has performed an illegal operation and will be
shut down" error message with the following details:



EXP caused an invalid page fault in

Module EXPLORER.EXE at 0177:00401f31


Hi Terri:

If the detailed error message actually says "EXP caused ..." and not
"EXPLORER caused ..." or "IEXPLORE caused ..." then I suspect that you
have some sort of a virus or spyware infestation in the computer.

Make certain that your antivirus software is completely up to date
with the virus definitions not more than a week old and then do a
complete scan of your hard drive. Then get a second opinion by doing
a free online virus scan at one of the following web sites:
http://housecall.trendmicro.com
http://www.pandasoftware.com/activescan/


Also check for spyware by going to MVP Jim Eshelman's Spyware Quick
Fix page at http://www.aumha.org/a/quickfix.htm and following the
instructions there.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

I am not sure what you mean by "crosspost" as opposed to "multipost". Would
you
clarify?
Thank you.
Terri

"Ron Martell" wrote in message
...
"Terri Creagh" wrote:

I have posted this to several Win98 newsgroups, because I am not sure
which
one is the most appropriate.



I have an older computer on which Win98 is running. This system
basically
crashed after an attempt to re-install a printer that was giving me a
problem. I have tried re-installing Win98 from the CD that came with my
IBM computer, but I get a message saying that I already have an upgraded
version of Win98 on my computer, and it will not re-install. Presumably,
this has something to do with my having installed the service packs for
Win98. I have run scandisk successfully. However, when I boot into
Windows
safe mode, I get the "program has performed an illegal operation and will
be
shut down" error message with the following details:



EXP caused an invalid page fault in

Module EXPLORER.EXE at 0177:00401f31


Hi Terri:

If the detailed error message actually says "EXP caused ..." and not
"EXPLORER caused ..." or "IEXPLORE caused ..." then I suspect that you
have some sort of a virus or spyware infestation in the computer.

Make certain that your antivirus software is completely up to date
with the virus definitions not more than a week old and then do a
complete scan of your hard drive. Then get a second opinion by doing
a free online virus scan at one of the following web sites:
http://housecall.trendmicro.com
http://www.pandasoftware.com/activescan/


Also check for spyware by going to MVP Jim Eshelman's Spyware Quick
Fix page at http://www.aumha.org/a/quickfix.htm and following the
instructions there.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

On Fri, 29 Oct 2004 00:21:16 GMT, "Terri Creagh"
scribbled some thoughts:

NOTE: Best viewed in a fixed pitch font

am not sure what you mean by "crosspost" as opposed to "multipost". Would
you
clarify?
Thank you.
Terri


Cross post is when you have numerous newsgroups in the
headers:

Newsgroups: alt.binaries.fonts,alt.binaries.clip-art

Multipost messages appear to be done to only one group, but
in fact have been sent out todifferent groups, probably via
copy/paste, or if done via Agent, you can just edit the
newsgroup location and resend to either replace or in
addition.

--
Sincerely, | (©) (©)
| ------ooo--(_)--ooo------
Andrew H. Carter | /// \\\
d(-_-)b |