Momentary black screen, suggestions apprciated

Hi

I'm having a similar problem, just weeks after getting a new PC (keeping the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the monitor screen
goes black for 1 second, then again a few seconds later. Nothing is lost
but, and here's the strange thing, the mouse stops working properly! I can
see sort of indentations where the mouse is, but there's no curser arrow
making it impossible to use. I have to reboot, which is really annoying, and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in October. 512 MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at about 2 years
due to intermittent tracking error checks). Equipment is original except
for a different modem, keyboard, and mouse. All updates applied. Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both current
and indicate no problem. Fans are both blowing (main power supply and tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been turned on for
about 2 hours (est.), dial-up connection made and functioning, I went to my
word processor (Lotus) and resumed writing a lengthy letter to a friend
off-line. At once the monitor screen went completely black for 1-2 seconds
(est.) and just as immediately came back on. During the brief interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily missed
everything and never known anything happened.

I do not want to spend much money on this computer because, although it has
performed well for me, it's obviously ancient by computer standards. I had
intended to wait until 2007 and purchase a new computer, presumably with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I wonder if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in message
...
Hi

I'm having a similar problem, just weeks after getting a new PC (keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the monitor
screen
goes black for 1 second, then again a few seconds later. Nothing is lost
but, and here's the strange thing, the mouse stops working properly! I
can
see sort of indentations where the mouse is, but there's no curser arrow
making it impossible to use. I have to reboot, which is really annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in October. 512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at about 2
years
due to intermittent tracking error checks). Equipment is original except
for a different modem, keyboard, and mouse. All updates applied. Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been turned on
for
about 2 hours (est.), dial-up connection made and functioning, I went to
my
word processor (Lotus) and resumed writing a lengthy letter to a friend
off-line. At once the monitor screen went completely black for 1-2
seconds
(est.) and just as immediately came back on. During the brief interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily missed
everything and never known anything happened.

I do not want to spend much money on this computer because, although it
has
performed well for me, it's obviously ancient by computer standards. I
had
intended to wait until 2007 and purchase a new computer, presumably with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

Thanks, Heirloom.

How do I do that, please?

Trautsnamdoog

"Heirloom" wrote:

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in message
...
Hi

I'm having a similar problem, just weeks after getting a new PC (keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the monitor
screen
goes black for 1 second, then again a few seconds later. Nothing is lost
but, and here's the strange thing, the mouse stops working properly! I
can
see sort of indentations where the mouse is, but there's no curser arrow
making it impossible to use. I have to reboot, which is really annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in October. 512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at about 2
years
due to intermittent tracking error checks). Equipment is original except
for a different modem, keyboard, and mouse. All updates applied. Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been turned on
for
about 2 hours (est.), dial-up connection made and functioning, I went to
my
word processor (Lotus) and resumed writing a lengthy letter to a friend
off-line. At once the monitor screen went completely black for 1-2
seconds
(est.) and just as immediately came back on. During the brief interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily missed
everything and never known anything happened.

I do not want to spend much money on this computer because, although it
has
performed well for me, it's obviously ancient by computer standards. I
had
intended to wait until 2007 and purchase a new computer, presumably with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

Youi will need to visit the manufacturer's website for both the video card
and the mouse to see if they have updated drivers. If you are using a
purchased "system", i.e. Dell, HP, Gateway, etc., check with their website.
There should be a customer support section that will eventually lead you to
a downloads section for new drivers.

Before installing any of the drivers, be sure to set a Restore Point so that
you can revert to your current drivers in the event something is not quite
kosher, g.

There are wonderful freeware apps available to identify internal components
in your system, if you are not sure. SiSoft Sandra and Everest come to
mind. These programs will provide you with all the info you would ever need
for your system, Sandra even makes suggestions on how to improve your
system.

If you need further help, please post back with as much information
regarding your particular system and setup as you can.
One way to prove this into your video drivers is to change what you are
using via the System Configuaration Utility. Click the Start button, choose
Run, and in the dialog box, type msconfig . On the General tab, click
the Advanced button to display the options and put a check next to the VGA
640x480x16 box and restart your computer. Be prepared for a really ugly
screen display, as this will be using the standard, generic Windows drivers.
However, if your video and mouse problems go away, you can bet on your
drivers needing an update. To go back to your regular screen, repeat the
above and remove the checkmark and restart.

There is also a way to reduce your hardware acceleration slider to one notch
above 'none', but, my memory fails me on how to get there......maybe someone
will jump in an lend a hand. This will often solve a video and mouse input
problem temporarily and define the need for an updated driver.
Hope this helps and is not too confusing...........what I have given you is
perfectly safe, you can't hurt anything.
Heirloom, old and must go to bed
now........


"trautsnamdoog" wrote in message
...
Thanks, Heirloom.

How do I do that, please?

Trautsnamdoog

"Heirloom" wrote:

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in
message
...
Hi

I'm having a similar problem, just weeks after getting a new PC
(keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the monitor
screen
goes black for 1 second, then again a few seconds later. Nothing is
lost
but, and here's the strange thing, the mouse stops working properly! I
can
see sort of indentations where the mouse is, but there's no curser
arrow
making it impossible to use. I have to reboot, which is really
annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in October.
512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at about 2
years
due to intermittent tracking error checks). Equipment is original
except
for a different modem, keyboard, and mouse. All updates applied.
Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been turned
on
for
about 2 hours (est.), dial-up connection made and functioning, I went
to
my
word processor (Lotus) and resumed writing a lengthy letter to a
friend
off-line. At once the monitor screen went completely black for 1-2
seconds
(est.) and just as immediately came back on. During the brief
interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily missed
everything and never known anything happened.

I do not want to spend much money on this computer because, although
it
has
performed well for me, it's obviously ancient by computer standards.
I
had
intended to wait until 2007 and purchase a new computer, presumably
with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I
wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

"Heirloom" wrote in message
...
Youi will need to visit the manufacturer's website for both the video card
and the mouse to see if they have updated drivers. If you are using a
purchased "system", i.e. Dell, HP, Gateway, etc., check with their
website.
There should be a customer support section that will eventually lead you
to
a downloads section for new drivers.

Before installing any of the drivers, be sure to set a Restore Point so
that
you can revert to your current drivers in the event something is not quite
kosher, g.

There are wonderful freeware apps available to identify internal
components
in your system, if you are not sure. SiSoft Sandra and Everest come to
mind. These programs will provide you with all the info you would ever
need
for your system, Sandra even makes suggestions on how to improve your
system.

If you need further help, please post back with as much information
regarding your particular system and setup as you can.
One way to prove this into your video drivers is to change what you are
using via the System Configuaration Utility. Click the Start button,
choose
Run, and in the dialog box, type msconfig . On the General tab, click
the Advanced button to display the options and put a check next to the VGA
640x480x16 box and restart your computer. Be prepared for a really ugly
screen display, as this will be using the standard, generic Windows
drivers.
However, if your video and mouse problems go away, you can bet on your
drivers needing an update. To go back to your regular screen, repeat the
above and remove the checkmark and restart.

There is also a way to reduce your hardware acceleration slider to one
notch
above 'none', but, my memory fails me on how to get there......maybe
someone

Click 'Start/Run/Settings/Control Panel/System' and under System Properties'
Performance tab select 'Graphics'.
There you are. H.

will jump in an lend a hand. This will often solve a video and mouse
input
problem temporarily and define the need for an updated driver.
Hope this helps and is not too confusing...........what I have given you
is
perfectly safe, you can't hurt anything.
Heirloom, old and must go to bed
now........


"trautsnamdoog" wrote in message
...
Thanks, Heirloom.

How do I do that, please?

Trautsnamdoog

"Heirloom" wrote:

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in
message
...
Hi

I'm having a similar problem, just weeks after getting a new PC
(keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the monitor
screen
goes black for 1 second, then again a few seconds later. Nothing is
lost
but, and here's the strange thing, the mouse stops working properly!
I
can
see sort of indentations where the mouse is, but there's no curser
arrow
making it impossible to use. I have to reboot, which is really
annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in October.
512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at about
2
years
due to intermittent tracking error checks). Equipment is original
except
for a different modem, keyboard, and mouse. All updates applied.
Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply
and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been turned
on
for
about 2 hours (est.), dial-up connection made and functioning, I
went
to
my
word processor (Lotus) and resumed writing a lengthy letter to a
friend
off-line. At once the monitor screen went completely black for 1-2
seconds
(est.) and just as immediately came back on. During the brief
interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily
missed
everything and never known anything happened.

I do not want to spend much money on this computer because, although
it
has
performed well for me, it's obviously ancient by computer standards.
I
had
intended to wait until 2007 and purchase a new computer, presumably
with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I
wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

Pardon, omit the /Run, please. H.


"webster72n" wrote in message
...

"Heirloom" wrote in message
...
Youi will need to visit the manufacturer's website for both the video
card
and the mouse to see if they have updated drivers. If you are using a
purchased "system", i.e. Dell, HP, Gateway, etc., check with their
website.
There should be a customer support section that will eventually lead you
to
a downloads section for new drivers.

Before installing any of the drivers, be sure to set a Restore Point so
that
you can revert to your current drivers in the event something is not
quite
kosher, g.

There are wonderful freeware apps available to identify internal
components
in your system, if you are not sure. SiSoft Sandra and Everest come to
mind. These programs will provide you with all the info you would ever
need
for your system, Sandra even makes suggestions on how to improve your
system.

If you need further help, please post back with as much information
regarding your particular system and setup as you can.
One way to prove this into your video drivers is to change what you are
using via the System Configuaration Utility. Click the Start button,
choose
Run, and in the dialog box, type msconfig . On the General tab,
click
the Advanced button to display the options and put a check next to the
VGA
640x480x16 box and restart your computer. Be prepared for a really ugly
screen display, as this will be using the standard, generic Windows
drivers.
However, if your video and mouse problems go away, you can bet on your
drivers needing an update. To go back to your regular screen, repeat
the
above and remove the checkmark and restart.

There is also a way to reduce your hardware acceleration slider to one
notch
above 'none', but, my memory fails me on how to get there......maybe
someone

Click 'Start/Run/Settings/Control Panel/System' and under System
Properties'
Performance tab select 'Graphics'.
There you are. H.

will jump in an lend a hand. This will often solve a video and mouse
input
problem temporarily and define the need for an updated driver.
Hope this helps and is not too confusing...........what I have given you
is
perfectly safe, you can't hurt anything.
Heirloom, old and must go to bed
now........


"trautsnamdoog" wrote in
message
...
Thanks, Heirloom.

How do I do that, please?

Trautsnamdoog

"Heirloom" wrote:

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in
message
...
Hi

I'm having a similar problem, just weeks after getting a new PC
(keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the
monitor
screen
goes black for 1 second, then again a few seconds later. Nothing
is
lost
but, and here's the strange thing, the mouse stops working
properly!
I
can
see sort of indentations where the mouse is, but there's no curser
arrow
making it impossible to use. I have to reboot, which is really
annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in
October.
512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at
about
2
years
due to intermittent tracking error checks). Equipment is original
except
for a different modem, keyboard, and mouse. All updates applied.
Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply
and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been
turned
on
for
about 2 hours (est.), dial-up connection made and functioning, I
went
to
my
word processor (Lotus) and resumed writing a lengthy letter to a
friend
off-line. At once the monitor screen went completely black for
1-2
seconds
(est.) and just as immediately came back on. During the brief
interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily
missed
everything and never known anything happened.

I do not want to spend much money on this computer because,
although
it
has
performed well for me, it's obviously ancient by computer
standards.
I
had
intended to wait until 2007 and purchase a new computer,
presumably
with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I
wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

Hi and thanks for being interested in my plight.

I'm afraid I've not been able to go through the recommended process - partly
because I've not been able to see all of the screens you've referred to and
mainly because I'm not confident enough to risk getting it wrong!

However, as it's the monitor that's playing up, I've had a look at the
monitor driver, and have identified the following details:

Monitor: SAMITRON 56E

Driver date: 06/06/2001

Driver version: 5.1.2001.0

Does this help, or am I barking up the wrong tree?

Thanks.

trautsnamdoog



"webster72n" wrote:


Pardon, omit the /Run, please. H.


"webster72n" wrote in message
...

"Heirloom" wrote in message
...
Youi will need to visit the manufacturer's website for both the video
card
and the mouse to see if they have updated drivers. If you are using a
purchased "system", i.e. Dell, HP, Gateway, etc., check with their
website.
There should be a customer support section that will eventually lead you
to
a downloads section for new drivers.

Before installing any of the drivers, be sure to set a Restore Point so
that
you can revert to your current drivers in the event something is not
quite
kosher, g.

There are wonderful freeware apps available to identify internal
components
in your system, if you are not sure. SiSoft Sandra and Everest come to
mind. These programs will provide you with all the info you would ever
need
for your system, Sandra even makes suggestions on how to improve your
system.

If you need further help, please post back with as much information
regarding your particular system and setup as you can.
One way to prove this into your video drivers is to change what you are
using via the System Configuaration Utility. Click the Start button,
choose
Run, and in the dialog box, type msconfig . On the General tab,
click
the Advanced button to display the options and put a check next to the
VGA
640x480x16 box and restart your computer. Be prepared for a really ugly
screen display, as this will be using the standard, generic Windows
drivers.
However, if your video and mouse problems go away, you can bet on your
drivers needing an update. To go back to your regular screen, repeat
the
above and remove the checkmark and restart.

There is also a way to reduce your hardware acceleration slider to one
notch
above 'none', but, my memory fails me on how to get there......maybe
someone

Click 'Start/Run/Settings/Control Panel/System' and under System
Properties'
Performance tab select 'Graphics'.
There you are. H.

will jump in an lend a hand. This will often solve a video and mouse
input
problem temporarily and define the need for an updated driver.
Hope this helps and is not too confusing...........what I have given you
is
perfectly safe, you can't hurt anything.
Heirloom, old and must go to bed
now........


"trautsnamdoog" wrote in
message
...
Thanks, Heirloom.

How do I do that, please?

Trautsnamdoog

"Heirloom" wrote:

Sounds like you may need to update your video and or mouse drivers.
Heirloom, old and couldn't hurt

"trautsnamdoog" wrote in
message
...
Hi

I'm having a similar problem, just weeks after getting a new PC
(keeping
the
same monitor, mouse and keyboard).

The problem I have is that, whilst browsing the Internet, the
monitor
screen
goes black for 1 second, then again a few seconds later. Nothing
is
lost
but, and here's the strange thing, the mouse stops working
properly!
I
can
see sort of indentations where the mouse is, but there's no curser
arrow
making it impossible to use. I have to reboot, which is really
annoying,
and
then everything is OK - until the next time.

Any ideas, please?

Thanks.

trautsnamdoog
"Justin Thyme" wrote:

Hello All,

I have a Dell desktop 8200 running MS Me five years old in
October.
512
MB
RAM, 1.7 GHz processor, 80 GB hard drive (replaced original at
about
2
years
due to intermittent tracking error checks). Equipment is original
except
for a different modem, keyboard, and mouse. All updates applied.
Avast
Home edition up to date and checks okay. Spybot SD, Ad-Aware both
current
and indicate no problem. Fans are both blowing (main power supply
and
tower
exhaust fan), signal and power cables secure.

Here's the indication: Yesterday after the computer had been
turned
on
for
about 2 hours (est.), dial-up connection made and functioning, I
went
to
my
word processor (Lotus) and resumed writing a lengthy letter to a
friend
off-line. At once the monitor screen went completely black for
1-2
seconds
(est.) and just as immediately came back on. During the brief
interval I
lost no data in my text message and the Internet connection stayed
connected. If I had been looking elsewhere I could have easily
missed
everything and never known anything happened.

I do not want to spend much money on this computer because,
although
it
has
performed well for me, it's obviously ancient by computer
standards.
I
had
intended to wait until 2007 and purchase a new computer,
presumably
with
Vista pre-loaded.

I have considerable doubt about a main power supply failure but I
wonder
if
something could have failed inside the monitor enclosure?

Any help appreciated.

Ken Bland

trautsnamdoog asked :-

Does this help, or am I barking up the wrong tree?

Despite your declared level of confidence, your simplest (only!) course of
action is to either substitute your Samtron 56E monitor (
http://www.samtron.com/product/56e_fea.html ) with a different monitor for a
while and see how it behaves or try your monitor on a different computer to
see if it 'fails' on that too.

Intermittent 'blackouts' can indicate an imminent failure of a monitor (e.g.
does make a 'cracking' sound when it 'blacks-out'?. Too high a screen
resolution could cause stress to the monitors circuitry.) Samtron's blurb
does suggest that the monitor is some six or seven years old and I had an LG
monitor of that age which had very similar symptoms that finally failed in a
cloud of black smoke!

On the other hand, the failure of the mouse coinciding with 'blackouts'
could not only suggest that the problem may lie with the computer
(motherboard, video card or even the power unit),.but it could also be
caused by a power 'spike' from the monitor 'locking-up' the mouse etc.

From this distance, it's difficult to diagnose any further and requires you
to try to eliminate either the PC or the monitor - by substitution - before
you can proceed with the next step down the faultfinding path.

Hope this helps and good luck with it.

Mart


"trautsnamdoog" wrote in message
...
Hi and thanks for being interested in my plight.

I'm afraid I've not been able to go through the recommended process -
partly
because I've not been able to see all of the screens you've referred to
and
mainly because I'm not confident enough to risk getting it wrong!

However, as it's the monitor that's playing up, I've had a look at the
monitor driver, and have identified the following details:

Monitor: SAMITRON 56E

Driver date: 06/06/2001

Driver version: 5.1.2001.0

Does this help, or am I barking up the wrong tree?

Thanks.

trautsnamdoog

snipped

Hi Mart

Thanks for your advice.

Our son has his own (far superior) PC - so, we'll do as you suggest and swap
monitors and see what happens.

trautsnamdoog


"Mart" wrote:

trautsnamdoog asked :-

Does this help, or am I barking up the wrong tree?

Despite your declared level of confidence, your simplest (only!) course of
action is to either substitute your Samtron 56E monitor (
http://www.samtron.com/product/56e_fea.html ) with a different monitor for a
while and see how it behaves or try your monitor on a different computer to
see if it 'fails' on that too.

Intermittent 'blackouts' can indicate an imminent failure of a monitor (e.g.
does make a 'cracking' sound when it 'blacks-out'?. Too high a screen
resolution could cause stress to the monitors circuitry.) Samtron's blurb
does suggest that the monitor is some six or seven years old and I had an LG
monitor of that age which had very similar symptoms that finally failed in a
cloud of black smoke!

On the other hand, the failure of the mouse coinciding with 'blackouts'
could not only suggest that the problem may lie with the computer
(motherboard, video card or even the power unit),.but it could also be
caused by a power 'spike' from the monitor 'locking-up' the mouse etc.

From this distance, it's difficult to diagnose any further and requires you
to try to eliminate either the PC or the monitor - by substitution - before
you can proceed with the next step down the faultfinding path.

Hope this helps and good luck with it.

Mart


"trautsnamdoog" wrote in message
...
Hi and thanks for being interested in my plight.

I'm afraid I've not been able to go through the recommended process -
partly
because I've not been able to see all of the screens you've referred to
and
mainly because I'm not confident enough to risk getting it wrong!

However, as it's the monitor that's playing up, I've had a look at the
monitor driver, and have identified the following details:

Monitor: SAMITRON 56E

Driver date: 06/06/2001

Driver version: 5.1.2001.0

Does this help, or am I barking up the wrong tree?

Thanks.

trautsnamdoog

snipped