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install shut down pc completely
I did this and someone else did several other things and
together, we got my pc to recognize both cd and dvd drives. However, the cd writer isn't writing and the software that WAS there is no longer anywhere. Also, in one of the startup files (autoexec.bat, config.sys -I'm not sure which one" there is a line, well two lines that read - MSDOS compatability mode real mode drivers or something like that.... help what''s going on |
#2
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install shut down pc completely
1. You already said that you removed all the files related to the program
that started all of this--that was a mistake because you don't just delete files and folders to uninstall a program. You use its uninstall routine. That way, configuration file entries and Registry entries get removed as well. Most important is the Registry, which is why I had you restore an earlier one. 2. Make *sure* both the digital camera files are gone or uninstalled, then look for the program folder for the CD writing software. You don't mention the brand, so I can't help you find it. Also, look in Add/Remove Programs for it. If it's there, uninstall it. Otherwise, look in the Program Folder to see if there's any ReadMe files or Uninstall.exe files Figure out, one way or another, how to uninstall it. But *do_not* just start deleting files. If you can't figure it out, leave them alone. 3. Go to http://aumha.org/regfiles.php#noide and get the NOIDE fix. Unpack it from the ZIP file, right-click it and Merge. Remember where you saved it to. Might need it again 4. Open both CONFIG.SYS and AUTOEXEC.BAT in Notepad, copy the contents to a reply here, but don't send yet. Leave the message open. Then use Start/Run menu to run MSINFO32. Expand Software Environment, then click on (open) Startup Items. Click your mouse anywhere in the right-hand pane, then press Ctrl-A to Select All, then Ctrl-C to Copy. Back to the message in progress, use Ctrl-V to Paste that info. Send. 5. See my article on Clean Boot at: http://www.google.com/groups?selm=%2...GP11.phx.gb l Add one item to that procedu While in MSCONFIG the first time around, click the Advanced button at lower right. Enable Startup Menu. First time around, when the Startup Menu appears, choose Normal Mode. Clean up TEMP files, etc. When you have a decently clean boot, *if* you have a drivers installation file for the DVD drive, run it. DO NOT install any burning software or other junk--just the DVD drivers. Yes, you've probably already done this before, just do it again. Do not run MSCONFIG to change back to a Normal boot yet. Then restart (If you have USB devices attached to your system, other than mouse or keyboard, shut down, here, and disconnect them.) 6. This time, at the Startup Menu choose Safe Mode. Go to Device Manager. Remove ALL drives, ALL controllers, and the System device called PCI Bus. Also look for anything related to the camera and remove it. Then look around for any duplicated entries. Write them all down for posting back here later. 7. Restart the machine. See how it goes. Do *not* install any software, yet. If drivers can't be found for the DVD, cancel the DVD installation. You will need to restart at least once to finish reinstalling drivers. See how everything works. 8. Manually restart your antivirus background scanner and firewall, then come directly to this newsgroup. Read what has probably by then been written about your configuration files, and post, again, the same stuff I mentioned earlier--CONFIG.SYS, AUTOEXEC.BAT and the info from MSINFO32. Wait for a reply to that before going any further. It's better not to possibly re-enable something or three that will put you back to where you started, but you also don't want to be trying to do "normal" things with your machine until this is licked. Also, how about you provide us with specifics on your DVD hardware and software. -- Gary S. Terhune MS MVP for Win9x wrote in message ... I did this and someone else did several other things and together, we got my pc to recognize both cd and dvd drives. However, the cd writer isn't writing and the software that WAS there is no longer anywhere. Also, in one of the startup files (autoexec.bat, config.sys -I'm not sure which one" there is a line, well two lines that read - MSDOS compatability mode real mode drivers or something like that.... help what''s going on |
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