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help files



 
 
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  #1  
Old June 5th 04, 11:25 PM
denis jones
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Default help files

After entering help from start window and entering a
subject under index, the initial file opens but trying to
proceed throught the file only shows blank pages
  #2  
Old June 5th 04, 11:42 PM
Curt Christianson
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Default help files

Hi Denis,
Are you referring to the Help "Troubleshooters"? If so, see he
It is caused by a MS Critical Update.
The cure depends on what patch is causing you problems. Try this one first.
First, click Start Settings Folder Options View tab, and click to enable
"Show All Files" and click OK.

Click Start Find File or Folders, and search the C:\ drive for a file
named Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.
Close the Find Files window and try the Troubleshooter again.

If still no joy,go to this page to get a download that
will get your Tshooters back, but be sure to read the text file that is
enclosed.
http://mvps.org/PracticallyNerded/SoftFixes.htm
The first file on the list.
Post back here to let us know how it worked.
HTH,
--
Curt--and NOT the MVP Curt Christianson (I wish!)
W98 Support & Discussion:
http://dundats.proboards27.com/index.cgi
Windows How-tos and and Freewa
http://mvps.org/PracticallyNerded/
Windows Help & Discussion:
http://forum.aumha.org/

"denis jones" wrote in message
...
After entering help from start window and entering a
subject under index, the initial file opens but trying to
proceed throught the file only shows blank pages



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