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Windows Me Install Problem



 
 
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  #1  
Old September 20th 05, 02:36 AM
RedMark
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Default Windows Me Install Problem

I am trying to hook up a new Palm Pilot to my PC. When I try to Hotsync the
PDA, the system recognizes the new hardware and freezes during the install.
A tech friend told me to install a PCI to USB card. Her idea being that the
motherboard was being drained of power (older computer) and the new card
would take care of that.

I installed the card and the computer still freezes during the install.
Could it be a problem with the installer part of the OS? The drivers
wouldn't even install.

Any Ideas?

Thanks,

Mark
  #2  
Old September 20th 05, 06:16 AM
Mike M
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Default

Mark,

Just a wild guess ....

Check your windows\inf folder (a hidden system folder and you will have to
enable the viewing of such files and folders in Explorer (Tools | Folder
Options | View and check "Show hidden files and folders" and uncheck "Hide
protected operating system files") and look for large numbers of oem*.inf
files that are all 0 bytes in size. If you've got thousands of such files
this is the cause of your problem. Delete ONLY the 0 byte oem*.inf files.

Why has this happened? One possibility it that you have Norton's System
Doctor installed and forgot to disable System Doctor before updating your
system from the Windows Update site. If you don't delete these files some
software and most hardware and driver installs will take a very long time
to complete if they complete at all.

For more details see the Symantec site:
http://service1.symantec.com/SUPPORT...15010309&src=n
and also MS KB 281967 - "Computer Stops Responding (Hangs) During Setup,
Installing Updates, or Adding New Hardware"
(http://support.microsoft.com/?kbid=281967). I would strongly recommend
that you contact Microsoft and mention KB281967 and also KB301540 and ask
for a copy of the new ifsmgr.vxd v4.90.3003. You will then either be sent
the file or told how and where to download a copy. There should be no
charge for this call other than for the cost of the phone call.

Alternatively do yourself and your PC a big favour and dump System Doctor
since it causes far more problems than any non-existent benefit that
Symantec might claim it offers.
--
Mike Maltby



RedMark wrote:

I am trying to hook up a new Palm Pilot to my PC. When I try to
Hotsync the PDA, the system recognizes the new hardware and freezes
during the install. A tech friend told me to install a PCI to USB
card. Her idea being that the motherboard was being drained of power
(older computer) and the new card would take care of that.

I installed the card and the computer still freezes during the
install. Could it be a problem with the installer part of the OS?
The drivers wouldn't even install.

Any Ideas?

Thanks,

Mark


  #3  
Old September 21st 05, 08:26 PM
Mike M
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Default

Footnote:
Mark has since written to me and told me that he found some 48,000 odd
oem*.inf files in the windows\inf folder. Removing these resolved his
installation problem.
--
Mike Maltby



Mike M wrote:

Just a wild guess ....

Check your windows\inf folder ... snip


  #4  
Old September 21st 05, 11:38 PM
Mart
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Default

As ever Mike, your 'wild guess' diagnosis was spot-on from Mark's
description of the symptoms - and thanks for reporting the completion with
your footnote. Another satisfied customer g

Mart


"Mike M" wrote in message
...
Footnote:
Mark has since written to me and told me that he found some 48,000 odd
oem*.inf files in the windows\inf folder. Removing these resolved his
installation problem.
--
Mike Maltby



Mike M wrote:

Just a wild guess ....

Check your windows\inf folder ... snip




  #5  
Old September 21st 05, 11:51 PM
Mike M
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Default

Hi Mart,

I thought it worth finishing off the thread by reporting a satisfied user
rather than leaving the thread hanging.

Hope all goes well. Have got my new PC up and running but haven't as yet
done much with it as I still seem to be catching up on several weeks of
missed sleep. :-)

Cheers,
--
Mike


Mart wrote:

As ever Mike, your 'wild guess' diagnosis was spot-on from Mark's
description of the symptoms - and thanks for reporting the completion
with your footnote. Another satisfied customer g


  #6  
Old September 22nd 05, 12:24 AM
Mart
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Posts: n/a
Default

"Mike M" wrote

.... Have got my new PC up and running ...


Successfully, I hope! Which version of the mobo are you on now Mike? - Seem
to remember you had issues with either the mobo or the HDD's (or both!!)

..... but haven't as yet done much with it ....


Opposite here these days - seem to be doing a lot of computing (Word, Excel,
etc.,) but very little 'experimenting' - amazing how much more stable the PC
is when you don't 'fiddle' with things - Harry!

Probably give you a bell sometime Mike,

Mart


  #7  
Old September 22nd 05, 12:40 AM
Mike M
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Posts: n/a
Default

Mart,

I had to swap out the mobo. There was/is something wrong in the
northbridge area of the original mobo with it running very hot, bios not
seeing all connected devices, memory access very slow and all manner of
other peculiarities. Am now trying to get it replaced or a refund based
on it not being fit when purchased.

Still have some small issues but those are down to me trying to push
things towards the limit. The box is intended to run the system(s) from a
RAID0 array of 2x80GB disks and data storage on a RAID5 array of 4x200GB
disks. The RAID5 is working fine but am having problems at the moment in
getting the OS to install on the RAID0 so am also running a PATA 80GB
drive as a system drive for testing until I can get the RAID0 all sorted
out. Mainly playing with 64bit (XP and Vista). There aren't as yet any
Vista drivers, 32 or 64 bit, for the nForce4 chipset which means I can't
use the RAID0 even as a data drive. Drivers exist for XP 64 but am
currently also running XP from the PATA drive. Tomorrow I hope to get an
XP 64 system running on the RAID0.

I can't wait to do some real video work on the new box which has a dual
core AMD 4400+ and 2GB of dual channel DDR memory.
--
Mike


Mart wrote:

"Mike M" wrote

.... Have got my new PC up and running ...


Successfully, I hope! Which version of the mobo are you on now Mike?
- Seem to remember you had issues with either the mobo or the HDD's
(or both!!)
..... but haven't as yet done much with it ....


Opposite here these days - seem to be doing a lot of computing (Word,
Excel, etc.,) but very little 'experimenting' - amazing how much more
stable the PC is when you don't 'fiddle' with things - Harry!

Probably give you a bell sometime Mike,

Mart


 




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