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PC freezes when I plug printer cable in



 
 
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  #1  
Old November 30th 05, 08:02 PM posted to microsoft.public.win98.printing
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Default PC freezes when I plug printer cable in

Hi,

I hope someone may be able to help. If you think this would be better
posted to a different group, please let me know, as I am new to this
particular corner of usenet!

I have a Pentium II running Win98. I use a Canon Bubblejet printer with
it and all has been fine for several years.

Last weekend, I borrowed a laptop running Windows XP and plugged my
printer into that machine to do some printing. Again, all worked fine.
In the course of printing, I changed one or two "properties" settings
in the print dialogue box.

Now that I am back on my own desktop, I find that every time the
printer gets anywhere near the PC, the PC freezes completely. And by
"anywhere near", I mean plugging in a printer cable, with components on
or off. Absolutely no action at all - Ctrl Alt Del does nothing, the
cursor vanishes and only by removing the power completely can I make
any progress. Then when I try to restart the PC, the fan comes on and
there's a click or two as if the disk drive is about to launch into
action, but nothing happens and the screen remains silent. Only with
lots of trial and error and unplugging things and long delays can I get
the PC back up.

Now it seems to me unlikely that the printer has changed settings
during the period of use with the laptop, as I understand the changes I
made to have registered on the laptop, not on the printer. I wonder
idly whether there's some sort of issue with static electricity, as the
problem occurs as soon as I plug the cable in.

But I'm at a loss. Any suggestions gratefull received!

Thanks.

Tim
no spam please

  #2  
Old November 30th 05, 09:06 PM posted to microsoft.public.win98.printing
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Posts: n/a
Default PC freezes when I plug printer cable in

It seems that in the process of unplugging and re-plugging, some hardware
component has come adrift or been damaged.

Check that the printer cable connection is OK, with no bent pins. Check that
all other connectors are pushed firmly home, including power connectors. If
that reveals nothing, get a set of hardware diagnostic software and give the
system a good testing.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Tim Synge" wrote in message
oups.com...
Hi,

I hope someone may be able to help. If you think this would be better
posted to a different group, please let me know, as I am new to this
particular corner of usenet!

I have a Pentium II running Win98. I use a Canon Bubblejet printer with
it and all has been fine for several years.

Last weekend, I borrowed a laptop running Windows XP and plugged my
printer into that machine to do some printing. Again, all worked fine.
In the course of printing, I changed one or two "properties" settings
in the print dialogue box.

Now that I am back on my own desktop, I find that every time the
printer gets anywhere near the PC, the PC freezes completely. And by
"anywhere near", I mean plugging in a printer cable, with components on
or off. Absolutely no action at all - Ctrl Alt Del does nothing, the
cursor vanishes and only by removing the power completely can I make
any progress. Then when I try to restart the PC, the fan comes on and
there's a click or two as if the disk drive is about to launch into
action, but nothing happens and the screen remains silent. Only with
lots of trial and error and unplugging things and long delays can I get
the PC back up.

Now it seems to me unlikely that the printer has changed settings
during the period of use with the laptop, as I understand the changes I
made to have registered on the laptop, not on the printer. I wonder
idly whether there's some sort of issue with static electricity, as the
problem occurs as soon as I plug the cable in.

But I'm at a loss. Any suggestions gratefull received!

Thanks.

Tim
no spam please



  #3  
Old December 1st 05, 01:22 PM posted to microsoft.public.win98.printing
external usenet poster
 
Posts: n/a
Default PC freezes when I plug printer cable in

Thanks Jeff,

I'll try this. Of course, I will only be able to use diagnostic
software if I can get the PC back up in the first place!

I haven't quite been able to pin down exactly what series of unplugging
and reconnecting actions get it going - it's almost as if the hard
drive is failing, but then even putting a boot disk in the A drive
doesn't help. At the moment, it's not playing ball at all.

Tim.

 




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