Outlook Express update

Hi Iv'e just downloaded & installed the new OE service
pack and now cannot start OE as 'MSOEdll cannot be
located'
I also cannot use system restore as I've just got rid of
a trojan which meant turning it off.
Help

"I also cannot use system restore as I've just got rid of a trojan which
meant turning it off" - perhaps you'd better turn it back on, then!!!
Turning off System restore when dealing with malware is NOT recommended -
except by idiot AV companies who can't be bothered to deal with the archive
properly. Even then, they do say that you should turn it back on when
finished!!

Try a repair of IE - Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1 and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as above.

HTH




--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Vlad" wrote in message
...
Hi Iv'e just downloaded & installed the new OE service
pack and now cannot start OE as 'MSOEdll cannot be
located'
I also cannot use system restore as I've just got rid of
a trojan which meant turning it off.
Help

I did re-able it after disabling, but I had no restore
points to go back to.
Some of us stumble around this IT world in mortal
ignorance and bow to the knowledge & experience of an
oracle such as yourself.
Well I tried repairing, then again after removing the
patches to no avail. message reading
"OE could not be started because MSOERES could not be
foun. OE may not be installed correctly"

Any suggestions, does it mean I've lost messages and
addresses?


-----Original Message-----
"I also cannot use system restore as I've just got rid
of a trojan which
meant turning it off" - perhaps you'd better turn it back
on, then!!!
Turning off System restore when dealing with malware is
NOT recommended -
except by idiot AV companies who can't be bothered to
deal with the archive
properly. Even then, they do say that you should turn it
back on when
finished!!

Try a repair of IE - Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet
Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1
and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that
pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to
uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the
names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as
above.

HTH




--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's

"Vlad" wrote in
message
...
Hi Iv'e just downloaded & installed the new OE service
pack and now cannot start OE as 'MSOEdll cannot be
located'
I also cannot use system restore as I've just got rid of
a trojan which meant turning it off.
Help


.

See if anything here helps courtesy of MikeM.
Joan

MS KB 296512 - "OLEXP: Error Message: Outlook Express Could Not Be Started
Because Msoe.dll Could Not Be Loaded"
(http://support.microsoft.com/?kbid=296512) where the problem is due to
problems with the Address Book.
MS KB 272265 - "OLEXP: Error Message "Outlook Express Could Not Be Started
Because MSOE.DLL Could Not Be Loaded" When You Start Outlook Express"
(http://support.microsoft.com/?kbid=272265) where the problem is caused by
mixed file versions
MS KB 232480 - "OLEXP: Error Message: Outlook Express Could Not Be Started
Because MSOE.DLL Could Not Be Loaded"
(http://support.microsoft.com/?kbid=232480) where the problem, similar to
the
one above, is due to uninstalling a later version of IE/OE.

In addition you may also want to look at the following KB article although
the
error message here is slightly different in that it normally reads
""Outlook
Express could not be started because MSOE.DLL could not be initialised"
and
the problem here is due to the Identities key in the registry being
corrupted
in some way such 245419 - "OLEXP: You Receive an Error Message or Are
Unable
to Start Outlook Express" (http://support.microsoft.com/?kbid=245419).
--
Mike Maltby MS-MVP


vlad wrote:
Well I tried repairing, then again after removing the
patches to no avail. message reading
"OE could not be started because MSOERES could not be
foun. OE may not be installed correctly"

Any suggestions, does it mean I've lost messages and
addresses?

Thanks yes thats sorted it.
I've a long way to go before becoming a jedi
cheers vlad
-----Original Message-----
See if anything here helps courtesy of MikeM.
Joan

MS KB 296512 - "OLEXP: Error Message: Outlook Express
Could Not Be Started
Because Msoe.dll Could Not Be Loaded"
(http://support.microsoft.com/?kbid=296512) where the
problem is due to
problems with the Address Book.
MS KB 272265 - "OLEXP: Error Message "Outlook Express
Could Not Be Started
Because MSOE.DLL Could Not Be Loaded" When You Start
Outlook Express"
(http://support.microsoft.com/?kbid=272265) where the
problem is caused by
mixed file versions
MS KB 232480 - "OLEXP: Error Message: Outlook Express
Could Not Be Started
Because MSOE.DLL Could Not Be Loaded"
(http://support.microsoft.com/?kbid=232480) where the
problem, similar to
the
one above, is due to uninstalling a later version of
IE/OE.

In addition you may also want to look at the following KB
article although
the
error message here is slightly different in that it
normally reads
""Outlook
Express could not be started because MSOE.DLL could not
be initialised"
and
the problem here is due to the Identities key in the
registry being
corrupted
in some way such 245419 - "OLEXP: You Receive an Error
Message or Are
Unable
to Start Outlook Express" (http://support.microsoft.com/?
kbid=245419).
--
Mike Maltby MS-MVP


vlad wrote:
Well I tried repairing, then again after removing the
patches to no avail. message reading
"OE could not be started because MSOERES could not be
foun. OE may not be installed correctly"

Any suggestions, does it mean I've lost messages and
addresses?




.

Glad I was able to point you in the right direction and you have your
problems solved.
Joan

vlad wrote:
Thanks yes thats sorted it.
I've a long way to go before becoming a jedi
cheers vlad
-----Original Message-----
See if anything here helps courtesy of MikeM.
Joan

MS KB 296512 - "OLEXP: Error Message: Outlook Express Could Not Be
snip