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#1
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orange and black screen on shutdown
I first searched the Microsoft Help and Support for this issue and only found
article ID 289806, which describes my problem but I do not have a Sony portable. I have about six Windows ME desktops under my watch and two of them have identical periodic shutdown issues where the screen has alternating orange and black vertical bars and hangs. Since battery management is not a factor, can you tell me what else I should look for? |
#2
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orange and black screen on shutdown
The black & orange lines are probably due to the logos.sys file which
contains the "It's now safe to turn off your computer." orange letters on black background message. For some reason this screen shot is being distorted at shutdown and is not uncommon with laptops. Try Jim Eshelman's excellent troubleshooting site. This links directly to an article on WinME shutdown problems: http://www.aumha.org/a/shtdwnme.htm Mart "sjcinnamond" wrote in message ... I first searched the Microsoft Help and Support for this issue and only found article ID 289806, which describes my problem but I do not have a Sony portable. I have about six Windows ME desktops under my watch and two of them have identical periodic shutdown issues where the screen has alternating orange and black vertical bars and hangs. Since battery management is not a factor, can you tell me what else I should look for? |
#3
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orange and black screen on shutdown
Mrt,
Thanks for the reply and the link. Although I am not experiencing this trouble on laptops the information about the logos.sys file is helpful and I will pursue it. "Mart" wrote: The black & orange lines are probably due to the logos.sys file which contains the "It's now safe to turn off your computer." orange letters on black background message. For some reason this screen shot is being distorted at shutdown and is not uncommon with laptops. Try Jim Eshelman's excellent troubleshooting site. This links directly to an article on WinME shutdown problems: http://www.aumha.org/a/shtdwnme.htm Mart "sjcinnamond" wrote in message ... I first searched the Microsoft Help and Support for this issue and only found article ID 289806, which describes my problem but I do not have a Sony portable. I have about six Windows ME desktops under my watch and two of them have identical periodic shutdown issues where the screen has alternating orange and black vertical bars and hangs. Since battery management is not a factor, can you tell me what else I should look for? |
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