Windows 98 Start-up issue

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

Can you start in Safe Mode, or do you get the same error?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"S. Mann" S. wrote in message
...
When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

Hi - I can start in safe mode but I get the same error.

"glee" wrote:

Can you start in Safe Mode, or do you get the same error?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"S. Mann" S. wrote in message
...
When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

One final point when I spoke to a technical resource at my service supplier
he suggested that I reinstall windows 98 before I go down that road I want to
make sure there are no other options. Any help would be very much appreciated.
Thanks

"S. Mann" wrote:

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

That would be the very last thing I would do.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"S. Mann" wrote in message
...
One final point when I spoke to a technical resource at my service supplier
he suggested that I reinstall windows 98 before I go down that road I want to
make sure there are no other options. Any help would be very much appreciated.
Thanks

"S. Mann" wrote:

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

First thing to try is to restore the Registry to the date JUST PRIOR to when the
problem started.
To boot to DOS and restore a previous Registry:
-Start the computer and hold down the CTRL key till the Windows 98 Startup menu
(boot menu) appears.
OR
- Repeatedly tap the F8 key after the memory count to bring up the boot menu.
-Use the arrow keys to select "Command Prompt Only" and press Enter.
-Type the following and press Enter after each line:
smartdrv
scanreg /restore
Follow the prompts and select most recent rb###.cab file dated prior to the problem.

The backup files will be listed in rb###.cab format, and dated. The ###'s in the
file names won't be in date order. Don't use the one named rbbad.cab. Don't
restore a backup dated more than a couple of weeks old.

If that does not fix it, do the procedures he
Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
or
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you should use the command prompt
to edit the c:\windows\system.ini file. On the command line type: edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you
are doing here is changing the default shell (that is having problems) from the
Windows Explorer to the old Windows Program Manager shell." Press Alt, F, S to save
the changes, then Alt, F, X to close.

"Reboot Windows. It should now successfully boot with no errors into an empty
Program Manager shell. Use the File | Run | Browse drop down menu selection to
browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe
(depending on what is there)." Do a minimal-custom "install and check all the Bold
faced options. When the setup program alerts you that these files are already
installed, tell it to reinstall all of the files."

"When the Internet Explorer Setup program is done and reboots, hit the F8 key to
bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once
there, type edit c:\windows\system.ini and, once it is open, change the line
shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now
set the shell back to the original value."
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"S. Mann" wrote in message
...
Hi - I can start in safe mode but I get the same error.

"glee" wrote:

Can you start in Safe Mode, or do you get the same error?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx

"S. Mann" S. wrote in message
...
When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

"S. Mann" S. wrote:

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

That is *one* of the possible causes of this particular error message,
but only one of several that are known.

Here are some others:

1. If the Browseui.dll file is missing or damaged.
Article ID : 293174
http://support.microsoft.com?kbid=293174

2. If you have not upgraded to Internet Explorer 6 and if the
Shdocvw.dll file is missing, damaged or the wrong version.
Article ID : 175930
http://support.microsoft.com?kbid=175930


3. If you install Diamond Multimedia video drivers on a computer
running Internet Explorer 5.
Article ID : 219269
http://support.microsoft.com?kbid=219269


Good luck



Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Hi Guys,

Thank you all very much - I restored to a previous version of my windows
registry and all is working fine now.
Thanks again for your help.

"S. Mann" wrote:

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

"Ron Martell" wrote:

"S. Mann" S. wrote:

When I try and start windows 98 second edition I get the following error
message:
Explorer:
This program has performed an illegal operation and will be shut down. If
the problem persists, contact the program vendor.
If i click DetailsI get the following
EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address

I have searched the troubleshooting site and I was told that the cause was
due due to explorer.exe file being located in the root folder. This is not
the case. Any ideas?

That is *one* of the possible causes of this particular error message,
but only one of several that are known.

Here are some others:

1. If the Browseui.dll file is missing or damaged.
Article ID : 293174
http://support.microsoft.com?kbid=293174

2. If you have not upgraded to Internet Explorer 6 and if the
Shdocvw.dll file is missing, damaged or the wrong version.
Article ID : 175930
http://support.microsoft.com?kbid=175930


3. If you install Diamond Multimedia video drivers on a computer
running Internet Explorer 5.
Article ID : 219269
http://support.microsoft.com?kbid=219269


Good luck



Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm

Can someone pls tell me how to post to this newsgroup to get a question
answered regarding installing win98 and getting the PC Stuck on the startup
menu??
thanks!!!!!

I don't see that you have ever posted here (though BUNNY is not an
uncommon name and you may be better of choosing something unique).
You have answered, so I don't see what problem you have in posting but
if you find trouble handling that quirky web interface, then please
spend a few minutes setting up a proper newsreader.

Outlook Express Newsreader-Setting up
http://www.michaelstevenstech.com/ou...snewreader.htm
http://www.microsoft.com/windows2000...oups/setup.asp
http://insideoe.tomsterdam.com/resou...tm#setupmsnews

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html



In microsoft.public.win98.setup, "BUNNY"
wrote:


Can someone pls tell me how to post to this newsgroup to get a question
answered regarding installing win98 and getting the PC Stuck on the startup
menu??
thanks!!!!!