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USB printer wont install??
trying to install epson cx6600 printer on a gateway P4 sytem with 4 factory
usb ports (widows98SE). Using their install CD, it goes fine until the prompt to attach usb cable. I then get error: MSGSRV32 has performed illegal operation and will be shut down...etc. The details screen shows "...MSGSRV32 caused a general protedtion fault in module COMMCTRL.DLL.....etc" I can install a usb camera or a usb zip drive with no problems. Ive gone back and done a restore of windows with reformat--same result when I try to install. FileChecker shows one problem file at instal (Setupx.dll) but this "fixes" before I go on. Scanreg is okay. Device Manager shows USB controllers and Usb root hubs okay. Any ideas---Thanx P.S. Of course Epson says this is not a printer problem!!! |
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"starb10" wrote in message ... trying to install epson cx6600 printer on a gateway P4 sytem with 4 factory usb ports (widows98SE). Using their install CD, it goes fine until the prompt to attach usb cable. I then get error: MSGSRV32 has performed illegal operation and will be shut down...etc. The details screen shows "...MSGSRV32 caused a general protedtion fault in module COMMCTRL.DLL.....etc" I can install a usb camera or a usb zip drive with no problems. Ive gone back and done a restore of windows with reformat--same result when I try to install. FileChecker shows one problem file at instal (Setupx.dll) but this "fixes" before I go on. Scanreg is okay. Device Manager shows USB controllers and Usb root hubs okay. Any ideas---Thanx P.S. Of course Epson says this is not a printer problem!!! I don't know if there's a connection, but I bought a new MB and it wouldn't accept 98se because the USB ports weren't 2.0. I was forced to use ME, even though I prefer 98se. |
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