Intermittent "Cannot Log-On to Incoming POP3 Server"

This issue is random but consistent;
Me with Office XP Outlook 2002 NOD32 AV BellSouth ISP
Can see ( 5) 1-9 kb emails in ISP server window but they (today) /
sometimes won't move to Outlook '02 Inbox- Timeout Can't log-on to POP3
server msg (Time-out at 2 min) ;
Wife's Plus My BellSouth Email addresses BOTH dump to Outlook '02 and
Settings Confirmed as Correct (In-Out server names-passwords, etc.);
In past simply deleting an email in ISPserver has caused other emails to
Move Into Outlook but not all times;
Send-Rec Status may go from 50% to 70% but nothing is moving over to Outlook
as it usually does ( starts at 50% when wife has no emails)
Asian BLS help desk no help!
Any ideas on what to try?? Many Thanks!!