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Eroor Message
Hello.
I am using Windows 98 SE on a Dell Laptop CPi machine. Frequently, when I start the machine, I keep getting a message saying "Windows Protrection Error. You have to restart yoiur computer". When I restart the machine, it always asks me if I want to boot in Normal mode / Safe mode, etc....I choose Normal mode, and it works fine. Could someone please help with what this is about, and how I can fix it ? Thanks Zahid |
#2
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Eroor Message
It sounds like you have some component with a cracked circuit board or other
hardware that makes good contact once warmed up but not necessarily when cold. If you restart your machine when warm, do you get this message or only when you turn it on after not running for a while? Just before this started happening, did you add or remove any software or hardware? Drop the computer? Spill on it? Were there power irregularities when it was connected to power? Generally speaking, if the problem is software related, you should get the same behavior each time you go through the same steps and if this behavior differs, then the problem is generally caused by failing hardware or a card or memory module that is not seated firmly or is virus related. When you boot normally, the system loads the same files in the same order that it did the time before (unless you make some changes) so you should expect the same behavior. Since this is a laptop, if this computer is still under warrantee, I would contact Dell. If it's not under warrantee, I'd check what you can and then making sure that all of your important files are backed up, I'd probably run the restore that came with your system. This would also require reinstalling all of your programs so it's a major step but it also is like starting fresh with your computer as it was when it was new. I've found that when you suspect hardware problems, the support staff of your computer manufacturer is much more likely to agree with your assessment if you have restored the system back to it's new state and the problem still occurs. When you have a bunch of third party software installed, they are much more likely to put the blame on that - and there are times that this is where the problem lies. PattyL "Zahid" wrote in message ... Hello. I am using Windows 98 SE on a Dell Laptop CPi machine. Frequently, when I start the machine, I keep getting a message saying "Windows Protrection Error. You have to restart yoiur computer". When I restart the machine, it always asks me if I want to boot in Normal mode / Safe mode, etc....I choose Normal mode, and it works fine. Could someone please help with what this is about, and how I can fix it ? Thanks Zahid |
#3
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Eroor Message
"Zahid" wrote in message ... Hello. I am using Windows 98 SE on a Dell Laptop CPi machine. Frequently, when I start the machine, I keep getting a message saying "Windows Protrection Error. You have to restart yoiur computer". When I restart the machine, it always asks me if I want to boot in Normal mode / Safe mode, etc....I choose Normal mode, and it works fine. Could someone please help with what this is about, and how I can fix it ? Thanks Zahid read here ...probably hardware related... http://support.microsoft.com/kb/q149962/ |
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