What's SHLWAPI.DLL and how do I fix it?

I discovered something pretty bizarre this morning and I
have been shaking my head ever since. For some unknown,
twilight zone like reason, my IE 6 has somehow turned
itself into IE 5!! While double checking my version number
by opening the browser and choosing Help, the box opens up
and says Internet Explorer 5, version 6.0!! Well which is
it? IE 5 or IE 6??? I have no idea how this happened. Any
suggestions? Oh, this might be the reason why I don't have
to option in Add/Remove Programs to repair IE.


-----Original Message-----
Oh, sorry. I guess the ole brain just saw a 'G' and
assumed it was Gary. Sorry bout that.


-----Original Message-----
I'm sorry, you're mistaken. I *never* recommend
downloading DLLs from such
places. I only recommend downloading installers from
original vendors. It
was "Greg" who recommended that procedure.

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in
message
.. .
Excuse me? It was from YOUR advice I even went to
the .dll
website in the first place and now you're saying don't
do
anything with it! What would you suggest I do then?
How
do
I fix this .dll file so I can open my email? I already
told you that a Windows reinstall failed. Is
it 'reformat'
time or is there another way? Please help.

Thx.

-----Original Message-----
I wouldn't recommend this course of action, period.

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in
message
...
Ok. I went to http://www.dll-files.com/dllindex/dll-
files.shtml?shlwapi and d/led the shlwapi.dll file.
The
readme file says to extract the file to the windows
system
directory. My question is, do I have to delete the
shlwapi.dll file that is showing in there first,
(remember
I already stated the file is still on my machine)
and
then
extract the one I just d/led?


-----Original Message-----
What the heck! I wasn't aware that I had the
option
to
remain anonymous to use this newsgroup. In any
case,
yes
Shaw does have a fabulous email filter! There was a
time
I
was getting around 50 junk emails a day! Of the 50
maybe
2
or 3 were legit. Since activating the spam filter
I
now
get absolutely no junk and only receive the ones
that I
want. In closing, I was not attacking your
intelligence,
so please don't do it to me.


-----Original Message-----
My apologies. Your not knowing about IE Repair,
plus
the
fact that the
Update had problems, suggested to me that you
were
not
aware of "good
programming practices". That, in turn, suggested
that
you
at least needed to
be brought up to date on current security
practices.
That
your computer
education is well-rounded in some areas, even if
not
so
in others, is not
something I can tell from this end of the
communications
link.

Helping people in the newsgroups is a tricky
business.
Sometimes it's
apparent that the user is well-versed in standard
things
like DOS commands,
the usual utilities, etc.--maybe even REGEDIT!--
and we
can deal with the
issue in just a few words. 5 years ago, it took a
significantly higher level
of expertise just to *find* this newsgroup, and we
tended
to respond
accordingly, then backing off, getting into more
detail,
dumbing down, or
whatever, as needed.

These days, the first question I have to ask
myself is
whether to take a
person through a step-by-step trouble-shooting,
with
the
inherent risks that
others will muddy the water with suggestions that
may
or
may not be on the
mark, that the thread will string out and become
difficult to follow, or
that the user may even find it difficult or
impossible
to
get back to the
thread--or, do I dump the whole thing on them at
once,
knowing that much of
it will be extraneous, confusing, and very
possibly
well
over their
heads--or even totally off the mark because I
simply
didn't get the right
sense of the problem at hand. I also have to
consider
my
own efficiency. How
much time can I afford to spend on a well-
configured,
customized response to
any one person? Am I really the right person for
this
person's issue?

I do this for fun and education, not for pay or
even
for
the benefits
bestowed by the MVP award. I was flabbergasted to
the
point of tears the
first time I received the MVP Award, and I've been
rather
surprised every
time I was re-awarded. I have a family to
maintain,
house, yard, pets,
etc.--the usual. Plus two businesses, one of
which
is
beginning to thrive,
but will take another three years to truly break
even.
(The other is my
consulting business, which is really more of a
paying
hobby.) I spend an
average of ten to twelve hours a day in front of a
computer, and that used
to be more like sixteen to twenty but the doctor
insisted
I cut back (and my
wife is his enforcer.) About half of that time is
connected with this
newsgroup--I don't post to any others.

So, once again, I apologize for not quite pegging
you
right. Blame it on the
law of averages. Would you like me to block any
further
messages from you?
It won't be difficult to do, provided you keep
using
your
real email
address. I wouldn't want to block all messages
from "Sue". Most of the
people I know named Sue are quite nice.

You *do* know, don't you, that having once used
your
real email address in
a newsgroup, you have now been added to all of the
worst
mailing lists in
the universe, and can count on a few hundred
SPAMs
a
day,
plus bounces from
servers explaining that "your" email to someone
you
never
heard of was
rejected because it contains a virus? I assume you
know
all that and don't
care--must have excellent filters at shaw.ca.
(Still,
the
extra load on
their servers will help drive up pricing, even if
your
own contribution to
that problem is relatively minor, it all adds up.)

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote
in
message
.. .
Thanks for your help but I am not a moron.

.

.


.


.

.

Sue wrote in message ...
This may just be a total coincidence but ever since I
performed a Windows Update yesterday afternoon I have been
having trouble opening email. The program opens fine, d/ls
mail from the server fine, but when I try to open anything
I get this error message.....

MSIMN caused an invalid page fault in module SHLWAPI.DLL
at 0177:70bd899f

What is this and how do I get it? Any help would be
appreciated. Email is my life-line =o)

In Outlook Express,
Click on Tools, and select Options....
Click on the Maintenance tab

In the Troubleshooting panel at the bottom,
remove any and all checkmarks.

[I know what you're thinking....]

"They've always been set that way, with no problems,
so why should I have to do that now?

Simple answer is that they were OK until you ran the Windows Update.
Somebody at MS screwed something up.
It happens. Programmers are human.

You may have to close and reopen Outlook Express
and/or you may have to restart Windows.

Good luck.

Not sure how it could have happened, Sue, except by mixing installation
packages, perhaps. Not that that's the only possibility, but it's the only
one that comes to mind...except...a Registry foul-up?

Have you tried downloading IE 6 SP1 and reinstalling? Using the Clean Boot
methods I told you about? If so, then it's weirder than I thought. If not,
hold off until you try the following.

Also, before it's too late, do yourself a favor and copy all files named
RB***.CAB from C:\Windows\SYSBCKUP to another (new) folder for safe-keeping.
If you can't find SYSBCKUP, you need to check Folder Options, View tab and
choose "Show All Files".

I'm tending to agree with whoever it was that suggested a Registry Restore,
but I'm not real certain it would work at this point. After copying out the
existing RB***.CAB files, (and make sure to Copy, not Move), restart, hold
down or repeatedly press the Ctrl key to get the Startup Menu, choose
Command Prompt Only, then run the following commands:

SMARTDRV
SCANREG /RESTORE (there's a space before /restore)

Choose the *oldest* backup there (go by date, not file name/number). Restart
and see what IE version number says now. Assuming things look a bit more
normal, I'd still recommend Clean Boot and reinstalling IE6.1 from the
download site. And I'd probably also go back and reinstall every update
issued since SP1 was issued, but that's your choice.

Note: This was originally an Outlook Express issue--MSIMN.EXE is Outlook
Express. If I recall correctly, you can't get your email. Does not Shaw have
an online webmail option to let you check and manage your email?

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in message
...
I discovered something pretty bizarre this morning and I
have been shaking my head ever since. For some unknown,
twilight zone like reason, my IE 6 has somehow turned
itself into IE 5!! While double checking my version number
by opening the browser and choosing Help, the box opens up
and says Internet Explorer 5, version 6.0!! Well which is
it? IE 5 or IE 6??? I have no idea how this happened. Any
suggestions? Oh, this might be the reason why I don't have
to option in Add/Remove Programs to repair IE.


-----Original Message-----
Oh, sorry. I guess the ole brain just saw a 'G' and
assumed it was Gary. Sorry bout that.


-----Original Message-----
I'm sorry, you're mistaken. I *never* recommend
downloading DLLs from such
places. I only recommend downloading installers from
original vendors. It
was "Greg" who recommended that procedure.

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in
message
.. .
Excuse me? It was from YOUR advice I even went to
the .dll
website in the first place and now you're saying don't
do
anything with it! What would you suggest I do then?
How
do
I fix this .dll file so I can open my email? I already
told you that a Windows reinstall failed. Is
it 'reformat'
time or is there another way? Please help.

Thx.

-----Original Message-----
I wouldn't recommend this course of action, period.

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in
message
...
Ok. I went to http://www.dll-files.com/dllindex/dll-
files.shtml?shlwapi and d/led the shlwapi.dll file.
The
readme file says to extract the file to the windows
system
directory. My question is, do I have to delete the
shlwapi.dll file that is showing in there first,
(remember
I already stated the file is still on my machine)
and
then
extract the one I just d/led?


-----Original Message-----
What the heck! I wasn't aware that I had the
option
to
remain anonymous to use this newsgroup. In any
case,
yes
Shaw does have a fabulous email filter! There was a
time
I
was getting around 50 junk emails a day! Of the 50
maybe
2
or 3 were legit. Since activating the spam filter
I
now
get absolutely no junk and only receive the ones
that I
want. In closing, I was not attacking your
intelligence,
so please don't do it to me.


-----Original Message-----
My apologies. Your not knowing about IE Repair,
plus
the
fact that the
Update had problems, suggested to me that you
were
not
aware of "good
programming practices". That, in turn, suggested
that
you
at least needed to
be brought up to date on current security
practices.
That
your computer
education is well-rounded in some areas, even if
not
so
in others, is not
something I can tell from this end of the
communications
link.

Helping people in the newsgroups is a tricky
business.
Sometimes it's
apparent that the user is well-versed in standard
things
like DOS commands,
the usual utilities, etc.--maybe even REGEDIT!--
and we
can deal with the
issue in just a few words. 5 years ago, it took a
significantly higher level
of expertise just to *find* this newsgroup, and we
tended
to respond
accordingly, then backing off, getting into more
detail,
dumbing down, or
whatever, as needed.

These days, the first question I have to ask
myself is
whether to take a
person through a step-by-step trouble-shooting,
with
the
inherent risks that
others will muddy the water with suggestions that
may
or
may not be on the
mark, that the thread will string out and become
difficult to follow, or
that the user may even find it difficult or
impossible
to
get back to the
thread--or, do I dump the whole thing on them at
once,
knowing that much of
it will be extraneous, confusing, and very
possibly
well
over their
heads--or even totally off the mark because I
simply
didn't get the right
sense of the problem at hand. I also have to
consider
my
own efficiency. How
much time can I afford to spend on a well-
configured,
customized response to
any one person? Am I really the right person for
this
person's issue?

I do this for fun and education, not for pay or
even
for
the benefits
bestowed by the MVP award. I was flabbergasted to
the
point of tears the
first time I received the MVP Award, and I've been
rather
surprised every
time I was re-awarded. I have a family to
maintain,
house, yard, pets,
etc.--the usual. Plus two businesses, one of
which
is
beginning to thrive,
but will take another three years to truly break
even.
(The other is my
consulting business, which is really more of a
paying
hobby.) I spend an
average of ten to twelve hours a day in front of a
computer, and that used
to be more like sixteen to twenty but the doctor
insisted
I cut back (and my
wife is his enforcer.) About half of that time is
connected with this
newsgroup--I don't post to any others.

So, once again, I apologize for not quite pegging
you
right. Blame it on the
law of averages. Would you like me to block any
further
messages from you?
It won't be difficult to do, provided you keep
using
your
real email
address. I wouldn't want to block all messages
from "Sue". Most of the
people I know named Sue are quite nice.

You *do* know, don't you, that having once used
your
real email address in
a newsgroup, you have now been added to all of the
worst
mailing lists in
the universe, and can count on a few hundred
SPAMs
a
day,
plus bounces from
servers explaining that "your" email to someone
you
never
heard of was
rejected because it contains a virus? I assume you
know
all that and don't
care--must have excellent filters at shaw.ca.
(Still,
the
extra load on
their servers will help drive up pricing, even if
your
own contribution to
that problem is relatively minor, it all adds up.)

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote
in
message
.. .
Thanks for your help but I am not a moron.

.

.


.


.

.

"Hugh Candlin" wrote in message
...
In Outlook Express,
Click on Tools, and select Options....
Click on the Maintenance tab

In the Troubleshooting panel at the bottom,
remove any and all checkmarks.

[I know what you're thinking....]

"They've always been set that way, with no problems,
so why should I have to do that now?

Simple answer is that they were OK until you ran the Windows Update.
Somebody at MS screwed something up.
It happens. Programmers are human.

You may have to close and reopen Outlook Express
and/or you may have to restart Windows.

Good luck.

Hugh, have you addressed this problem before.
Boy, it it works, I'm going to keep a copy of this of this post.
Buffalo :-)

Buffalo wrote in message news:VB7wc.44769$3x.24304@attbi_s54...

"Hugh Candlin" wrote in message
...
In Outlook Express,
Click on Tools, and select Options....
Click on the Maintenance tab

In the Troubleshooting panel at the bottom,
remove any and all checkmarks.

[I know what you're thinking....]

"They've always been set that way, with no problems,
so why should I have to do that now?

Simple answer is that they were OK until you ran the Windows Update.
Somebody at MS screwed something up.
It happens. Programmers are human.

You may have to close and reopen Outlook Express
and/or you may have to restart Windows.

Good luck.

Hugh, have you addressed this problem before.
Boy, it it works, I'm going to keep a copy of this of this post.
Buffalo :-)

Yes.

I have actually seen a number of issues involving SHLWAPI.DLL.

"If it works" is a valid concern to express.

There are so many software/hardware permutations possible today
that the task of upgrading and maintaining the operating system base
with guaranteed certainty is quite, undeniably, impossible.

We have long since passed the need for a clean design slate.
The 2010 Longhorn release isn't the solution. The abomination
known as the 2006 Longhorn release is best left unmentioned.

If anyone is to wrest the desktop OS crown from Microsoft,
the next 5 years will provide a glorious window of opportunity.

Given Microsoft's propensity for 'borrowing" other's innovative ideas
instead of serving as the technology leader, I will not be at all surprised
when such a challenge is issued.

The fact that it didn't even need to restart is significant
here. You must choose 'Custom' and then manually check
each item that was installed before in order to reinstall
ie properly.

Update 832894 contains 6.00.2800.1400 version of shlwapi.dll,
please double check your version and reapply the update if
found to be anything different. More version info for other
files in that package here.
http://microsoft.com/technet/securit.../MS04-004.mspx
Get the update at the catalog site.
http://v4.windowsupdate.microsoft.com/catalog/

"Sue" wrote in message ...
I tried reinstalling IE. It didn't work. The reinstall
seems to be just going thru the motions but not really
doing anything. After the supposed 'install' it doesn't
prompt for a restart of the machine. I did do a manual
restart but the problem still remains.


-----Original Message-----
Then you need to reinstall IE. That simple. And there's a
*huge* difference
between not having any applications open and a Clean Boot.

Since you're not a moron, I assume you'll know how to get
and reinstall IE.
But, considering all the rest of the problems you're
having, are you *sure*
you're parasite-free? Or that you don't have left-over
damage from previous
infestation(s), even if they've been subsequently removed?

Oh, and you're welcome.

--
Gary S. Terhune
MS MVP for Win9x

"Sue" wrote in
message
...
In following his instructions, there is no 'IE Repair'
listed under Tools in the System Configuration
Information. I have had it in Add/Remove Programs in
Control Panel before but it is not there anymore. I have
no idea where it went.

Btw, I was not being mean, I was merely 'suggesting' he
re-
word the part about assuming I/we know nothing! I took
offense to it and I'm sure others have as well. I did
say
Thank You for his advice and no I didn't have anything
running when I did the update.


-----Original Message-----

"Sue" wrote in
message
...
Thanks for your help but I am not a moron. I have an
antivirus program on my machine, AVG to be exact,
that I
religiously update every couple of days. It is also
set
to
scan every nite at 10 pm. I have a firewall as well,
Kerio, that runs all the time. I have AdAware and
SS&D
which I run at least once a week, updating all the
way!
I
also run HiJack This! scans once a week. I also check
for
Windows Updates at least once a month. I am well
aware
of
the 'nasties' running around webland and I am quite
proud
of my surfing habits. I keep well away from garbage
sites.
On top of all this protection, I run ScanDisk and
Defrag
every couple of months along with RegClean. I think
my
computer maintenance skills are very well tuned.

You are being helpful when posting your 'standard
blurb', but you make me feel like a moron when you
say,
Quote: "...because I sense that you need to know this
stuff." Sense nothing! Don't assume I'm an idiot just
because I'm asking for a little help. You might want
to
drop the assumptions and just 'suggest', you will
offend
less people that way. Once again, Thanks.

After that well thought-out reply, I'm sure you will
get
plenty of people
willing to help you.

Many of the 'best' posters (Gary is one of the best)
oft
times just copy and
pastes part of their replies because it simplifies the
process of answering
so many that have the same problem.
The first part of his reply was most likely what you
needed.

"Go to Start+Run. Type in MSINFO32, then click OK.

Look in the Tools menu for "IE Repair". Click on that,
leave "Repair" option
chosen, and go for it. Note that the machine will
automatically restart when
it's finished."

The second part was his 'form' letter response.

BTW, did you have your antivirus and other programs
running when you did the
critical update?


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