Intel® 82371SB mobo glitch on the IDE chain.

I'm revamping a Pentium Pro machine which is running Windows 98SE (it must have
had an upgrade or a fresh install since this machine was made in mid-1997). I'm
adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD). When I
hook up both hard drives to the same ribbon cable and insert the cable into IDE
1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing and
the CD drive shows up. If I hook up the two hard drives on the same cable into
IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives show up,
but the CD drive is missing (I also get an error message in Device Manager about
the Primary Dual Fifo driver in this configuration).

I went to the Intel site and found this message:

Intel® Motherboards
Using 82371SB PIIX3 or 82371AB PIIX4 Component
End of Interactive Support Announcement
These products are no longer being manufactured by Intel. Additionally, Intel no
longer provides interactive support for these products via telephone or e-mail,
nor will Intel provide any future software updates to support new operating
systems or improve compatibility with third party devices and software products.
THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE
SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For
information on currently available Intel products, please see www.intel.com
and/or developer.intel.com


Description
Some versions of Microsoft Windows* 95 may not recognize a non-compliant ATAPI
device when configured as a master and connected alone on the secondary IDE port
on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE
controller. This can result in the ATAPI device (such as CD-ROMs) not being
detected or being configured improperly.

Root Cause
This problem has been isolated to CD-ROM drives that do not comply with the
ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip that
floats the IDE bus in between a "secondary slave identify" command and a subsequ
ent read of the status register -- and potentially confusing the detection
algorithm used by the Windows* 95 driver.

Although only one ATAPI device is connected as a master to the secondary IDE
channel, Windows 95 detects another, non-existent device. When other functions
try to use this ghost device, they fail and time out. As a result, the secondary
channel is taken out of service, including the CD-ROM drive that was properly
configured.

Users can detect a potential problem by using the Windows 95 Device Manager
(click Start, Settings, Control Panel, double click on the System icon, then
click on the Device Manager tab). The CD-ROM entry may potentially be missing
and the secondary IDE controller under the Hard Drive Controller section will
appear to be in conflict with another device or not working properly. Depending
upon the CD-ROM in use, the drive may potentially be detected by Device Manager
or be seen under My Computer. However, if the Secondary IDE Controller is shown
to be in conflict, the CD-ROM may not work reliably.

Affected Products
This issue potentially affects all Intel motherboard products with the 82371SB
or 82371AB component.

Workaround / Action
As a workaround, Intel recommends a system configuration consisting of a single
IDE hard disk drive and a single CD-ROM drive as a master and slave respectively
on the primary IDE port.

*Other trademarks and brands are the property of their respective owners.
Updated: Thursday, June 26, 1997
************************************************** *********

So, it seems this glitch affects Win 98SE as well as Win 95.
Will the problem go away if I replace the CD drive (mid-1997) with a newer
model?
My current CD drive is the HITACHI CDR-8130 [CD-ROM drive].

Hi Cymbal Man,

Googling that model number did not yield a lot of useful results. Even the
Hitachi site let me down. I did find some limited info at :
http://www.hitachi.us/supportingdocs...130_Manual.pdf

however you may have already seen it. My initial impression is that if you
"fiddle" with the jumpers, you just may get all to recognize. How to
arrange said jumpers...your guess is as good as mine. I'm sure if you went
to something newer than 1997 vintage, there would be no problem. If you're
anything like me, you'll move heaven and earth to get the one you have now
going.

Good luck, and post back

--
Curt BD-MVBT

http://dundats.mvps.org/
http://dundats.proboards27.com/index.cgi
http://www.aumha.org/
"Cymbal Man Freq." Don't g wrote in
message news
I'm revamping a Pentium Pro machine which is running Windows 98SE (it must
have
had an upgrade or a fresh install since this machine was made in
mid-1997). I'm
adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD).
When I
hook up both hard drives to the same ribbon cable and insert the cable
into IDE
1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing
and
the CD drive shows up. If I hook up the two hard drives on the same cable
into
IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives
show up,
but the CD drive is missing (I also get an error message in Device Manager
about
the Primary Dual Fifo driver in this configuration).

I went to the Intel site and found this message:

Intel® Motherboards
Using 82371SB PIIX3 or 82371AB PIIX4 Component
End of Interactive Support Announcement
These products are no longer being manufactured by Intel. Additionally,
Intel no
longer provides interactive support for these products via telephone or
e-mail,
nor will Intel provide any future software updates to support new
operating
systems or improve compatibility with third party devices and software
products.
THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND
ARE
SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For
information on currently available Intel products, please see
www.intel.com
and/or developer.intel.com


Description
Some versions of Microsoft Windows* 95 may not recognize a non-compliant
ATAPI
device when configured as a master and connected alone on the secondary
IDE port
on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE
controller. This can result in the ATAPI device (such as CD-ROMs) not
being
detected or being configured improperly.

Root Cause
This problem has been isolated to CD-ROM drives that do not comply with
the
ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip
that
floats the IDE bus in between a "secondary slave identify" command and a
subsequ
ent read of the status register -- and potentially confusing the detection
algorithm used by the Windows* 95 driver.

Although only one ATAPI device is connected as a master to the secondary
IDE
channel, Windows 95 detects another, non-existent device. When other
functions
try to use this ghost device, they fail and time out. As a result, the
secondary
channel is taken out of service, including the CD-ROM drive that was
properly
configured.

Users can detect a potential problem by using the Windows 95 Device
Manager
(click Start, Settings, Control Panel, double click on the System icon,
then
click on the Device Manager tab). The CD-ROM entry may potentially be
missing
and the secondary IDE controller under the Hard Drive Controller section
will
appear to be in conflict with another device or not working properly.
Depending
upon the CD-ROM in use, the drive may potentially be detected by Device
Manager
or be seen under My Computer. However, if the Secondary IDE Controller is
shown
to be in conflict, the CD-ROM may not work reliably.

Affected Products
This issue potentially affects all Intel motherboard products with the
82371SB
or 82371AB component.

Workaround / Action
As a workaround, Intel recommends a system configuration consisting of a
single
IDE hard disk drive and a single CD-ROM drive as a master and slave
respectively
on the primary IDE port.

*Other trademarks and brands are the property of their respective owners.
Updated: Thursday, June 26, 1997
************************************************** *********

So, it seems this glitch affects Win 98SE as well as Win 95.
Will the problem go away if I replace the CD drive (mid-1997) with a newer
model?
My current CD drive is the HITACHI CDR-8130 [CD-ROM drive].

Cymbal Man,

One other thought, are there any settings in the BIOS you might try to
resolve this?
--
Curt BD-MVBT

http://dundats.mvps.org/
http://dundats.proboards27.com/index.cgi
http://www.aumha.org/
"Cymbal Man Freq." Don't g wrote in
message news
I'm revamping a Pentium Pro machine which is running Windows 98SE (it must
have
had an upgrade or a fresh install since this machine was made in
mid-1997). I'm
adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD).
When I
hook up both hard drives to the same ribbon cable and insert the cable
into IDE
1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing
and
the CD drive shows up. If I hook up the two hard drives on the same cable
into
IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives
show up,
but the CD drive is missing (I also get an error message in Device Manager
about
the Primary Dual Fifo driver in this configuration).

I went to the Intel site and found this message:

Intel® Motherboards
Using 82371SB PIIX3 or 82371AB PIIX4 Component
End of Interactive Support Announcement
These products are no longer being manufactured by Intel. Additionally,
Intel no
longer provides interactive support for these products via telephone or
e-mail,
nor will Intel provide any future software updates to support new
operating
systems or improve compatibility with third party devices and software
products.
THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND
ARE
SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For
information on currently available Intel products, please see
www.intel.com
and/or developer.intel.com


Description
Some versions of Microsoft Windows* 95 may not recognize a non-compliant
ATAPI
device when configured as a master and connected alone on the secondary
IDE port
on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE
controller. This can result in the ATAPI device (such as CD-ROMs) not
being
detected or being configured improperly.

Root Cause
This problem has been isolated to CD-ROM drives that do not comply with
the
ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip
that
floats the IDE bus in between a "secondary slave identify" command and a
subsequ
ent read of the status register -- and potentially confusing the detection
algorithm used by the Windows* 95 driver.

Although only one ATAPI device is connected as a master to the secondary
IDE
channel, Windows 95 detects another, non-existent device. When other
functions
try to use this ghost device, they fail and time out. As a result, the
secondary
channel is taken out of service, including the CD-ROM drive that was
properly
configured.

Users can detect a potential problem by using the Windows 95 Device
Manager
(click Start, Settings, Control Panel, double click on the System icon,
then
click on the Device Manager tab). The CD-ROM entry may potentially be
missing
and the secondary IDE controller under the Hard Drive Controller section
will
appear to be in conflict with another device or not working properly.
Depending
upon the CD-ROM in use, the drive may potentially be detected by Device
Manager
or be seen under My Computer. However, if the Secondary IDE Controller is
shown
to be in conflict, the CD-ROM may not work reliably.

Affected Products
This issue potentially affects all Intel motherboard products with the
82371SB
or 82371AB component.

Workaround / Action
As a workaround, Intel recommends a system configuration consisting of a
single
IDE hard disk drive and a single CD-ROM drive as a master and slave
respectively
on the primary IDE port.

*Other trademarks and brands are the property of their respective owners.
Updated: Thursday, June 26, 1997
************************************************** *********

So, it seems this glitch affects Win 98SE as well as Win 95.
Will the problem go away if I replace the CD drive (mid-1997) with a newer
model?
My current CD drive is the HITACHI CDR-8130 [CD-ROM drive].

"Cymbal Man Freq." Don't g wrote in
message news
When I
hook up both hard drives to the same ribbon cable and insert the cable
into IDE
1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing
and
the CD drive shows up. If I hook up the two hard drives on the same cable
into
IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives
show up,
but the CD drive is missing (I also get an error message in Device Manager
about
the Primary Dual Fifo driver in this configuration).
. . .
Intel® Motherboards
Using 82371SB PIIX3 or 82371AB PIIX4 Component
End of Interactive Support Announcement
These products are no longer being manufactured by Intel.

The Intel message concerns the BIOS of your 10-year-old PC.
BIOS settings are usually reached by interrupting the boot
process with a particular key (see screen message: this
is usually the DELete key.)

Drive connections require
(1) Jumper settings: nowadays either Master, Slave or
Cable Select. It may be different on your old HDDs, but
should be explained on drive manufacturers' web sites.
(2) Position on the data cable (middle or end.) Win98
seems to run best with both HDDs on one IDE line and
one or two CD drives on the other.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

"Curt Christianson" wrote in message

Hi Cymbal Man,

Googling that model number did not yield a lot of useful results.
Even the Hitachi site let me down. I did find some limited info at :

http://www.hitachi.us/supportingdocs...130_Manual.pdf

however you may have already seen it. My initial impression is that
if you "fiddle" with the jumpers, you just may get all to recognize.
How to arrange said jumpers...your guess is as good as mine. I'm
sure if you went to something newer than 1997 vintage, there would be
no problem. If you're anything like me, you'll move heaven and earth
to get the one you have now going.

Good luck, and post back

From the manual's last page....
"Note:
Design and specifications are subject to change without prior notice.
Hitachi has done everything possible to prevent the failure of the CDR-8130.
However, it is not
absolutely free from failure. In case it should fail, Hitachi is not responsible
for the results."

I'll try the jumpers on the CD drive on Cable Select instead of Master. But the
Intel notice did not suggest that this would work.

Would a hard drive larger than 8GB work on this mobo? If it did, would I have to
repartition it to less than 8 GB per partition?

I might try a used computer parts shoppe and see what's on sale for cheap.

"Cymbal Man Freq." Don't g wrote in
message ...


"Curt Christianson" wrote in message

Hi Cymbal Man,

Googling that model number did not yield a lot of useful results.
Even the Hitachi site let me down. I did find some limited info at :


http://www.hitachi.us/supportingdocs...130_Manual.pdf

however you may have already seen it. My initial impression is that
if you "fiddle" with the jumpers, you just may get all to recognize.
How to arrange said jumpers...your guess is as good as mine. I'm
sure if you went to something newer than 1997 vintage, there would be
no problem. If you're anything like me, you'll move heaven and earth
to get the one you have now going.

Good luck, and post back

From the manual's last page....
"Note:
Design and specifications are subject to change without prior notice.
Hitachi has done everything possible to prevent the failure of the
CDR-8130.
However, it is not
absolutely free from failure. In case it should fail, Hitachi is not
responsible
for the results."

I'll try the jumpers on the CD drive on Cable Select instead of Master.
But the
Intel notice did not suggest that this would work.

Would a hard drive larger than 8GB work on this mobo? If it did, would I
have to
repartition it to less than 8 GB per partition?

I might try a used computer parts shoppe and see what's on sale for cheap.


Although Don mentioned the jumper settings it was not pointed out
specifically.

The jumper on your original hard drive has to be set as Master. Some hard
drives have a Single and a Master setting.
If left on Single it won't see second drive.

The jumper on the second hard drive must be set to Slave.

Both go on IDE-0. The CD goes on IDE-1 and it doesn't matter if it's set to
Master or Slave.

Galen