USB mouse

i have installed driver to use optical mouse. but my pc always hang and
there is an error saying that the pc cant detect ps/2 mouse port. i have to
reboot the pc several times per day then i can use the optical mouse. i have
checked on mouse device list and there is no option for ps/2 mouse port. what
should i do? plz help me. thanks.

What's the optical mouse's make/model? Is it a PS/2 connections (round,
approx 1/3 inch in diameter.) Or is it a USB mouse? What did you have
installed previously?

There isn't normally any separate Device Manager entry for PS/2 ports,
just the devices (keyboard or mouse) themselves. Furthermore, it isn't
necessary to install any special drivers unless you want the extra
"cool" goodies that the mouse offers.

I suggest you uninstall any programming that you installed, then look in
Device Manager and delete whatever mouse is found, then restart and see
what happens.

You may also need to check BIOS settings and see if there's an option to
enable/disable the PS/2 mouse. What it should be depends on what you
have. PS/2 or USB?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

i have installed driver to use optical mouse. but my pc always hang
and
there is an error saying that the pc cant detect ps/2 mouse port. i
have to
reboot the pc several times per day then i can use the optical mouse.
i have
checked on mouse device list and there is no option for ps/2 mouse
port. what
should i do? plz help me. thanks.

the model is MD something and in order to use the usb mouse for windows 98,
i have to installed the driver from
http://www.driver333.com.tw/mousedriver.htm.
i have tried to remode the usb port and installed it again but seems that
the same problem occured. and also i have checked the bios settings but there
is no option for me to disable the ps/2 mouse.


"Gary S. Terhune" wrote:

What's the optical mouse's make/model? Is it a PS/2 connections (round,
approx 1/3 inch in diameter.) Or is it a USB mouse? What did you have
installed previously?

There isn't normally any separate Device Manager entry for PS/2 ports,
just the devices (keyboard or mouse) themselves. Furthermore, it isn't
necessary to install any special drivers unless you want the extra
"cool" goodies that the mouse offers.

I suggest you uninstall any programming that you installed, then look in
Device Manager and delete whatever mouse is found, then restart and see
what happens.

You may also need to check BIOS settings and see if there's an option to
enable/disable the PS/2 mouse. What it should be depends on what you
have. PS/2 or USB?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

i have installed driver to use optical mouse. but my pc always hang
and
there is an error saying that the pc cant detect ps/2 mouse port. i
have to
reboot the pc several times per day then i can use the optical mouse.
i have
checked on mouse device list and there is no option for ps/2 mouse
port. what
should i do? plz help me. thanks.

That "model is MD something" simply isn't sufficient information. Again,
I've yet to see a USB mouse that requires additional drivers in Win98
and up.

You say you removed the USB port and reinstalled it. I don't understand
why. Let me see if I can restate my suggestions:

1. In Add/Remove Programs, look for a possible entry from the MD Drivers
installation. If so, uninstall it.

2. In Device Manager, remove the *mouse*. Nothing in the USB section
needs to be removed, only the mouse itself. Then restart and see what
happens.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

the model is MD something and in order to use the usb mouse for
windows 98,
i have to installed the driver from
http://www.driver333.com.tw/mousedriver.htm.
i have tried to remode the usb port and installed it again but seems
that
the same problem occured. and also i have checked the bios settings
but there
is no option for me to disable the ps/2 mouse.


"Gary S. Terhune" wrote:

What's the optical mouse's make/model? Is it a PS/2 connections
(round,
approx 1/3 inch in diameter.) Or is it a USB mouse? What did you have
installed previously?

There isn't normally any separate Device Manager entry for PS/2
ports,
just the devices (keyboard or mouse) themselves. Furthermore, it
isn't
necessary to install any special drivers unless you want the extra
"cool" goodies that the mouse offers.

I suggest you uninstall any programming that you installed, then look
in
Device Manager and delete whatever mouse is found, then restart and
see
what happens.

You may also need to check BIOS settings and see if there's an option
to
enable/disable the PS/2 mouse. What it should be depends on what you
have. PS/2 or USB?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

i have installed driver to use optical mouse. but my pc always hang
and
there is an error saying that the pc cant detect ps/2 mouse port. i
have to
reboot the pc several times per day then i can use the optical
mouse.
i have
checked on mouse device list and there is no option for ps/2 mouse
port. what
should i do? plz help me. thanks.

dear gary,

yes, i have already done both of your suggestion and still the same thing
happen. could it be the os corrupted?

thanks.

"Gary S. Terhune" wrote:

That "model is MD something" simply isn't sufficient information. Again,
I've yet to see a USB mouse that requires additional drivers in Win98
and up.

You say you removed the USB port and reinstalled it. I don't understand
why. Let me see if I can restate my suggestions:

1. In Add/Remove Programs, look for a possible entry from the MD Drivers
installation. If so, uninstall it.

2. In Device Manager, remove the *mouse*. Nothing in the USB section
needs to be removed, only the mouse itself. Then restart and see what
happens.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

the model is MD something and in order to use the usb mouse for
windows 98,
i have to installed the driver from
http://www.driver333.com.tw/mousedriver.htm.
i have tried to remode the usb port and installed it again but seems
that
the same problem occured. and also i have checked the bios settings
but there
is no option for me to disable the ps/2 mouse.


"Gary S. Terhune" wrote:

What's the optical mouse's make/model? Is it a PS/2 connections
(round,
approx 1/3 inch in diameter.) Or is it a USB mouse? What did you have
installed previously?

There isn't normally any separate Device Manager entry for PS/2
ports,
just the devices (keyboard or mouse) themselves. Furthermore, it
isn't
necessary to install any special drivers unless you want the extra
"cool" goodies that the mouse offers.

I suggest you uninstall any programming that you installed, then look
in
Device Manager and delete whatever mouse is found, then restart and
see
what happens.

You may also need to check BIOS settings and see if there's an option
to
enable/disable the PS/2 mouse. What it should be depends on what you
have. PS/2 or USB?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

i have installed driver to use optical mouse. but my pc always hang
and
there is an error saying that the pc cant detect ps/2 mouse port. i
have to
reboot the pc several times per day then i can use the optical
mouse.
i have
checked on mouse device list and there is no option for ps/2 mouse
port. what
should i do? plz help me. thanks.

Lita,

"Corrupt OS" is too broad a term to be useful. I'm having a difficult
time following the progression of events. Let's see if we can clarify.
the history a bit. Please answer these as best you can.

I'm assuming that this is a recent development, that you previously had
some other mouse attached and that it worked properly. Is that true? Can
you re-attach the old mouse and does it functions? (You may have to
uninstall the MD support software to test this fully.) Alternatively,
can you find another mouse to try, preferably one that uses a PS/2
connector and a roller ball (not Optical)? Or, really, can you use *any*
other mouse successfully?

In BIOS, do you see any "Legacy USB" settings? If so, try changing that
setting from whatever it is now--if it's enabled, disable it, and
vice-versa.

Try starting up with no mouse attached. What happens (follow any
on-screen instructions, like "You may now plug in a mouse" or whatever.)

You originally reported that the system "hangs" looking for the PS/2
port--what is the *exact* error report? We need exact wording. When does
the error occur--right at the beginning of startup or towards the end,
after Windows has pretty much loaded, perhaps as the Desktop is
appearing?

I'm assuming this "hang" stops all startup progress and you have to use
Ctrl-Alt-Del or perform a hard reset *using a reset button on the
machine or by turning the system off and then on again. Yet you indicate
that with enough persistence, the error goes away and you can get into
Windows and use it? Is that right? If so, does the error occur again
before you normally shut down, forcing you to again restart, or does it
only occur during a restart?

I hesitate to make any more guesses as to what the problem is before
getting answers to the above, but one of my working ideas is that this
particular set of drivers just isn't quite the right one. Thus, knowing
the exact make/model of the mouse would help. Where did you get it? Are
there any identifying labels on the mouse itself?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...
dear gary,

yes, i have already done both of your suggestion and still the same
thing
happen. could it be the os corrupted?

thanks.

"Gary S. Terhune" wrote:

That "model is MD something" simply isn't sufficient information.
Again,
I've yet to see a USB mouse that requires additional drivers in Win98
and up.

You say you removed the USB port and reinstalled it. I don't
understand
why. Let me see if I can restate my suggestions:

1. In Add/Remove Programs, look for a possible entry from the MD
Drivers
installation. If so, uninstall it.

2. In Device Manager, remove the *mouse*. Nothing in the USB section
needs to be removed, only the mouse itself. Then restart and see what
happens.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

the model is MD something and in order to use the usb mouse for
windows 98,
i have to installed the driver from
http://www.driver333.com.tw/mousedriver.htm.
i have tried to remode the usb port and installed it again but
seems
that
the same problem occured. and also i have checked the bios settings
but there
is no option for me to disable the ps/2 mouse.


"Gary S. Terhune" wrote:

What's the optical mouse's make/model? Is it a PS/2 connections
(round,
approx 1/3 inch in diameter.) Or is it a USB mouse? What did you
have
installed previously?

There isn't normally any separate Device Manager entry for PS/2
ports,
just the devices (keyboard or mouse) themselves. Furthermore, it
isn't
necessary to install any special drivers unless you want the extra
"cool" goodies that the mouse offers.

I suggest you uninstall any programming that you installed, then
look
in
Device Manager and delete whatever mouse is found, then restart
and
see
what happens.

You may also need to check BIOS settings and see if there's an
option
to
enable/disable the PS/2 mouse. What it should be depends on what
you
have. PS/2 or USB?

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"lita" wrote in message
...

i have installed driver to use optical mouse. but my pc always
hang
and
there is an error saying that the pc cant detect ps/2 mouse
port. i
have to
reboot the pc several times per day then i can use the optical
mouse.
i have
checked on mouse device list and there is no option for ps/2
mouse
port. what
should i do? plz help me. thanks.