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#1
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windows could not upgrade the file %1 from %2
Hello !
I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#2
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You say you had this problem some months ago and now are experiencing the
same problem again. What if any Symantec/Norton software do you have installed and do you have and use LiveUpdate? Your "Windows Could Not Upgrade the File %1 from %2 %1: %2" error: First boot to DOS using a floppy and check whether you have a WININIT.INI file in your C:\WINDOWS folder. If present rename it to something like wininit.old and try booting again. It is also probable that you will have to repeat the last software install or update that you made. See MS KB283069 - "Error Message: Windows Could Not Upgrade the File %1 from %2 %1: %2 (http://support.microsoft.com?kbid=283069). If you can't find a wininit.ini file then I suspect your problem is due to the C:\_RESTORE\TEMP folder having around 64K files in it which is the limit (2**16) for the number of files that can be located in a folder using the FAT32 filing system. This then results in the "Cannot upgrade file %1 from %2.." message when booting. I suggest you try deleting the _RESTORE folder with the loss of any system restore checkpoints you might have (not that I think they are now usable) and see if that solves the problem. Delete the folder as follows: a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu when booting from a floppy but rather choose "Start computer with (or without) CD-ROM support" otherwise the ATTRIB command will not be available. b) At the DOS A:\ prompt, type: ATTRIB -H -S -R C:\_RESTORE and then REN C:\_RESTORE OLDREST c) Remove the floppy d) Reboot your PC Another problem is that the install/update you were doing probably never completed so your system may still be unusable and the install/update will need to be repeated. e) Delete the folder C:\OLDREST f) Check that an automatic system restore checkpoint was created. g) Finally adjust the space allocated to the restore folder: System | Performance | File System | Hard Disk and adjust the restore slider to your preferred setting. A figure of 200MB is normally more than adequate for day to day use allowing perhaps a week of checkpoints to be available although increasing this to perhaps 400MB for a few days during periods of large installs such Microsoft Office is advisable. -- Mike Maltby MS-MVP Donna wrote: Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#3
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p.s. I have done the rename of the wininit.ini file to wininit.old and then
rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#4
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I dont have any Symantec software installed....
also, I tried updating another software (antivirus) and had this same error message. I will delete the _restore folder and see if this helps. thanks. will let you know "Mike M" wrote in message ... You say you had this problem some months ago and now are experiencing the same problem again. What if any Symantec/Norton software do you have installed and do you have and use LiveUpdate? Your "Windows Could Not Upgrade the File %1 from %2 %1: %2" error: First boot to DOS using a floppy and check whether you have a WININIT.INI file in your C:\WINDOWS folder. If present rename it to something like wininit.old and try booting again. It is also probable that you will have to repeat the last software install or update that you made. See MS KB283069 - "Error Message: Windows Could Not Upgrade the File %1 from %2 %1: %2 (http://support.microsoft.com?kbid=283069). If you can't find a wininit.ini file then I suspect your problem is due to the C:\_RESTORE\TEMP folder having around 64K files in it which is the limit (2**16) for the number of files that can be located in a folder using the FAT32 filing system. This then results in the "Cannot upgrade file %1 from %2.." message when booting. I suggest you try deleting the _RESTORE folder with the loss of any system restore checkpoints you might have (not that I think they are now usable) and see if that solves the problem. Delete the folder as follows: a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu when booting from a floppy but rather choose "Start computer with (or without) CD-ROM support" otherwise the ATTRIB command will not be available. b) At the DOS A:\ prompt, type: ATTRIB -H -S -R C:\_RESTORE and then REN C:\_RESTORE OLDREST c) Remove the floppy d) Reboot your PC Another problem is that the install/update you were doing probably never completed so your system may still be unusable and the install/update will need to be repeated. e) Delete the folder C:\OLDREST f) Check that an automatic system restore checkpoint was created. g) Finally adjust the space allocated to the restore folder: System | Performance | File System | Hard Disk and adjust the restore slider to your preferred setting. A figure of 200MB is normally more than adequate for day to day use allowing perhaps a week of checkpoints to be available although increasing this to perhaps 400MB for a few days during periods of large installs such Microsoft Office is advisable. -- Mike Maltby MS-MVP Donna wrote: Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#5
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That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time. You need to find out what's causing the error message (probably, as Mike has already said, an overstuffed System Restore folder), and then reinstall Dx9c. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... p.s. I have done the rename of the wininit.ini file to wininit.old and then rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#6
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I renamed the restore folder, and the deleted the renamed folder as per
instructions. I then tried to reinstall directx 9.0C and got this error (also got it the first time round) DXWSETUP has caused an error in Kernel32.dll however this time when I rebooted, there was not windows could not upgrade error message. Should I just forget trying to update to 9.0C or is there something else I should do.... "Noel Paton" wrote in message ... That's to be expected - deleting the wininit.ini file prevented the file-exchange that is supposed to occur at boot time. You need to find out what's causing the error message (probably, as Mike has already said, an overstuffed System Restore folder), and then reinstall Dx9c. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... p.s. I have done the rename of the wininit.ini file to wininit.old and then rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#7
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Are you sure it's DXWSETUP, rather than DXSETUP??
If so, then .... You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... I renamed the restore folder, and the deleted the renamed folder as per instructions. I then tried to reinstall directx 9.0C and got this error (also got it the first time round) DXWSETUP has caused an error in Kernel32.dll however this time when I rebooted, there was not windows could not upgrade error message. Should I just forget trying to update to 9.0C or is there something else I should do.... "Noel Paton" wrote in message ... That's to be expected - deleting the wininit.ini file prevented the file-exchange that is supposed to occur at boot time. You need to find out what's causing the error message (probably, as Mike has already said, an overstuffed System Restore folder), and then reinstall Dx9c. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... p.s. I have done the rename of the wininit.ini file to wininit.old and then rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#8
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Good news. I decided to try to download 9.0c again from the website and try
to install it so that I could make sure what the setup file was called. The one that I download is called dxwebsetup, so thats probably what it was (must have forgot to write down the eb!). This time when I ran the install, it worked fine. I now have 9.0c installed. However, it sure cant hurt to do all of the steps you've suggested below. Thanks to you and Mike for your help "Noel Paton" wrote in message ... Are you sure it's DXWSETUP, rather than DXSETUP?? If so, then .... You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... I renamed the restore folder, and the deleted the renamed folder as per instructions. I then tried to reinstall directx 9.0C and got this error (also got it the first time round) DXWSETUP has caused an error in Kernel32.dll however this time when I rebooted, there was not windows could not upgrade error message. Should I just forget trying to update to 9.0C or is there something else I should do.... "Noel Paton" wrote in message ... That's to be expected - deleting the wininit.ini file prevented the file-exchange that is supposed to occur at boot time. You need to find out what's causing the error message (probably, as Mike has already said, an overstuffed System Restore folder), and then reinstall Dx9c. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... p.s. I have done the rename of the wininit.ini file to wininit.old and then rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
#9
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Donna,
I'm pleased to read that all now appears to be OK. Well done. :-) -- Mike Maltby MS-MVP Donna wrote: Good news. I decided to try to download 9.0c again from the website and try to install it so that I could make sure what the setup file was called. The one that I download is called dxwebsetup, so thats probably what it was (must have forgot to write down the eb!). This time when I ran the install, it worked fine. I now have 9.0c installed. However, it sure cant hurt to do all of the steps you've suggested below. Thanks to you and Mike for your help |
#10
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Glad to hear you're all fixed up - happy cleanup!
-- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... Good news. I decided to try to download 9.0c again from the website and try to install it so that I could make sure what the setup file was called. The one that I download is called dxwebsetup, so thats probably what it was (must have forgot to write down the eb!). This time when I ran the install, it worked fine. I now have 9.0c installed. However, it sure cant hurt to do all of the steps you've suggested below. Thanks to you and Mike for your help "Noel Paton" wrote in message ... Are you sure it's DXWSETUP, rather than DXSETUP?? If so, then .... You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... I renamed the restore folder, and the deleted the renamed folder as per instructions. I then tried to reinstall directx 9.0C and got this error (also got it the first time round) DXWSETUP has caused an error in Kernel32.dll however this time when I rebooted, there was not windows could not upgrade error message. Should I just forget trying to update to 9.0C or is there something else I should do.... "Noel Paton" wrote in message ... That's to be expected - deleting the wininit.ini file prevented the file-exchange that is supposed to occur at boot time. You need to find out what's causing the error message (probably, as Mike has already said, an overstuffed System Restore folder), and then reinstall Dx9c. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Donna" wrote in message ... p.s. I have done the rename of the wininit.ini file to wininit.old and then rebooted. The reboot was fine. Not sure if the whatever is wrong has cleared up though. also, I was trying to update from directx to the 9.0c update and when I ran dxdiag it shows 9.0b is installed. No problems were reported by the tool though. "Donna" wrote in message ... Hello ! I having a bit of trouble with updates. Its happened a couple of times today. The first time the message appeared only twice and then windows continued to load. Just now, it went on for pages and pages on this message and I was just about to give up on it when lo and behold it finished and asked me to hit any key to continue. I had this happen some months back, but dont remember the remedy. I think it was suggested that I should delete some archive/backup files, after checking a few other things. |
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