windows could not upgrade the file %1 from %2

Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then windows
continued to load.
Just now, it went on for pages and pages on this message and I was just
about to give up on it when lo and behold it finished and asked me to hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I think
it was suggested that I should delete some archive/backup files, after
checking a few other things.

You say you had this problem some months ago and now are experiencing the
same problem again. What if any Symantec/Norton software do you have
installed and do you have and use LiveUpdate?

Your "Windows Could Not Upgrade the File %1 from %2 %1: %2" error:

First boot to DOS using a floppy and check whether you have a WININIT.INI
file in your C:\WINDOWS folder. If present rename it to something like
wininit.old and try booting again. It is also probable that you will have
to repeat the last software install or update that you made. See MS
KB283069 - "Error Message: Windows Could Not Upgrade the File %1 from %2
%1: %2 (http://support.microsoft.com?kbid=283069).

If you can't find a wininit.ini file then I suspect your problem is due to
the C:\_RESTORE\TEMP folder having around 64K files in it which is the
limit (2**16) for the number of files that can be located in a folder
using the FAT32 filing system. This then results in the "Cannot upgrade
file %1 from %2.." message when booting. I suggest you try deleting the
_RESTORE folder with the loss of any system restore checkpoints you might
have (not that I think they are now usable) and see if that solves the
problem. Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without) CD-ROM support" otherwise the ATTRIB command will not be
available.
b) At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC

Another problem is that the install/update you were doing probably never
completed so your system may still be unusable and the install/update will
need to be repeated.

e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder: System |
Performance | File System | Hard Disk and adjust the restore slider to
your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.
--
Mike Maltby MS-MVP



Donna wrote:

Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then
windows continued to load.
Just now, it went on for pages and pages on this message and I was
just about to give up on it when lo and behold it finished and asked
me to hit any key to continue.
I had this happen some months back, but dont remember the remedy. I
think it was suggested that I should delete some archive/backup
files, after checking a few other things.

p.s. I have done the rename of the wininit.ini file to wininit.old and then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and when I ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then windows
continued to load.
Just now, it went on for pages and pages on this message and I was just
about to give up on it when lo and behold it finished and asked me to hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I think
it was suggested that I should delete some archive/backup files, after
checking a few other things.

I dont have any Symantec software installed....

also, I tried updating another software (antivirus) and had this same error
message.
I will delete the _restore folder and see if this helps.
thanks.
will let you know

"Mike M" wrote in message
...
You say you had this problem some months ago and now are experiencing the
same problem again. What if any Symantec/Norton software do you have
installed and do you have and use LiveUpdate?

Your "Windows Could Not Upgrade the File %1 from %2 %1: %2" error:

First boot to DOS using a floppy and check whether you have a WININIT.INI
file in your C:\WINDOWS folder. If present rename it to something like
wininit.old and try booting again. It is also probable that you will have
to repeat the last software install or update that you made. See MS
KB283069 - "Error Message: Windows Could Not Upgrade the File %1 from %2
%1: %2 (http://support.microsoft.com?kbid=283069).

If you can't find a wininit.ini file then I suspect your problem is due to
the C:\_RESTORE\TEMP folder having around 64K files in it which is the
limit (2**16) for the number of files that can be located in a folder
using the FAT32 filing system. This then results in the "Cannot upgrade
file %1 from %2.." message when booting. I suggest you try deleting the
_RESTORE folder with the loss of any system restore checkpoints you might
have (not that I think they are now usable) and see if that solves the
problem. Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without) CD-ROM support" otherwise the ATTRIB command will not be
available.
b) At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC

Another problem is that the install/update you were doing probably never
completed so your system may still be unusable and the install/update will
need to be repeated.

e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder: System |
Performance | File System | Hard Disk and adjust the restore slider to
your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.
--
Mike Maltby MS-MVP



Donna wrote:

Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then
windows continued to load.
Just now, it went on for pages and pages on this message and I was
just about to give up on it when lo and behold it finished and asked
me to hit any key to continue.
I had this happen some months back, but dont remember the remedy. I
think it was suggested that I should delete some archive/backup
files, after checking a few other things.

That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time.

You need to find out what's causing the error message (probably, as Mike has
already said, an overstuffed System Restore folder), and then reinstall
Dx9c.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
p.s. I have done the rename of the wininit.ini file to wininit.old and
then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and when I
ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then windows
continued to load.
Just now, it went on for pages and pages on this message and I was just
about to give up on it when lo and behold it finished and asked me to hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I
think
it was suggested that I should delete some archive/backup files, after
checking a few other things.

I renamed the restore folder, and the deleted the renamed folder as per
instructions.
I then tried to reinstall directx 9.0C and got this error (also got it the
first time round)
DXWSETUP has caused an error in Kernel32.dll
however this time when I rebooted, there was not windows could not upgrade
error message.
Should I just forget trying to update to 9.0C or is there
something else I should do....

"Noel Paton" wrote in message
...
That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time.

You need to find out what's causing the error message (probably, as Mike
has
already said, an overstuffed System Restore folder), and then reinstall
Dx9c.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
p.s. I have done the rename of the wininit.ini file to wininit.old and
then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and when I
ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then windows
continued to load.
Just now, it went on for pages and pages on this message and I was just
about to give up on it when lo and behold it finished and asked me to
hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I
think
it was suggested that I should delete some archive/backup files, after
checking a few other things.

Are you sure it's DXWSETUP, rather than DXSETUP??
If so, then ....
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mca...rt/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads...CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
I renamed the restore folder, and the deleted the renamed folder as per
instructions.
I then tried to reinstall directx 9.0C and got this error (also got it the
first time round)
DXWSETUP has caused an error in Kernel32.dll
however this time when I rebooted, there was not windows could not upgrade
error message.
Should I just forget trying to update to 9.0C or is there
something else I should do....

"Noel Paton" wrote in message
...
That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time.

You need to find out what's causing the error message (probably, as Mike
has
already said, an overstuffed System Restore folder), and then reinstall
Dx9c.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
p.s. I have done the rename of the wininit.ini file to wininit.old and
then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and when I
ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of times
today. The first time the message appeared only twice and then
windows
continued to load.
Just now, it went on for pages and pages on this message and I was
just
about to give up on it when lo and behold it finished and asked me to
hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I
think
it was suggested that I should delete some archive/backup files, after
checking a few other things.

Good news. I decided to try to download 9.0c again from the website and try
to install it so that I could make sure what the setup file was called. The
one that I download is called dxwebsetup, so thats probably what it was
(must have forgot to write down the eb!). This time when I ran the install,
it worked fine. I now have 9.0c installed.
However, it sure cant hurt to do all of the steps you've suggested below.
Thanks to you and Mike for your help

"Noel Paton" wrote in message
...
Are you sure it's DXWSETUP, rather than DXSETUP??
If so, then ....
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mca...rt/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads...CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
I renamed the restore folder, and the deleted the renamed folder as per
instructions.
I then tried to reinstall directx 9.0C and got this error (also got it
the
first time round)
DXWSETUP has caused an error in Kernel32.dll
however this time when I rebooted, there was not windows could not
upgrade
error message.
Should I just forget trying to update to 9.0C or is there
something else I should do....

"Noel Paton" wrote in message
...
That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time.

You need to find out what's causing the error message (probably, as
Mike
has
already said, an overstuffed System Restore folder), and then reinstall
Dx9c.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Donna" wrote in message
...
p.s. I have done the rename of the wininit.ini file to wininit.old
and
then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and when
I
ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of
times
today. The first time the message appeared only twice and then
windows
continued to load.
Just now, it went on for pages and pages on this message and I was
just
about to give up on it when lo and behold it finished and asked me
to
hit
any key to continue.
I had this happen some months back, but dont remember the remedy. I
think
it was suggested that I should delete some archive/backup files,
after
checking a few other things.

Donna,

I'm pleased to read that all now appears to be OK. Well done. :-)
--
Mike Maltby MS-MVP



Donna wrote:

Good news. I decided to try to download 9.0c again from the website
and try to install it so that I could make sure what the setup file
was called. The one that I download is called dxwebsetup, so thats
probably what it was (must have forgot to write down the eb!). This
time when I ran the install, it worked fine. I now have 9.0c
installed.
However, it sure cant hurt to do all of the steps you've suggested
below. Thanks to you and Mike for your help

Glad to hear you're all fixed up - happy cleanup!

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
Good news. I decided to try to download 9.0c again from the website and
try
to install it so that I could make sure what the setup file was called.
The
one that I download is called dxwebsetup, so thats probably what it was
(must have forgot to write down the eb!). This time when I ran the
install,
it worked fine. I now have 9.0c installed.
However, it sure cant hurt to do all of the steps you've suggested below.
Thanks to you and Mike for your help

"Noel Paton" wrote in message
...
Are you sure it's DXWSETUP, rather than DXSETUP??
If so, then ....
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mca...rt/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads...CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Donna" wrote in message
...
I renamed the restore folder, and the deleted the renamed folder as per
instructions.
I then tried to reinstall directx 9.0C and got this error (also got it
the
first time round)
DXWSETUP has caused an error in Kernel32.dll
however this time when I rebooted, there was not windows could not
upgrade
error message.
Should I just forget trying to update to 9.0C or is there
something else I should do....

"Noel Paton" wrote in message
...
That's to be expected - deleting the wininit.ini file prevented the
file-exchange that is supposed to occur at boot time.

You need to find out what's causing the error message (probably, as
Mike
has
already said, an overstuffed System Restore folder), and then
reinstall
Dx9c.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Donna" wrote in message
...
p.s. I have done the rename of the wininit.ini file to wininit.old
and
then
rebooted. The reboot was fine.
Not sure if the whatever is wrong has cleared up though.
also, I was trying to update from directx to the 9.0c update and
when
I
ran
dxdiag it shows 9.0b is installed.
No problems were reported by the tool though.

"Donna" wrote in message
...
Hello !
I having a bit of trouble with updates. Its happened a couple of
times
today. The first time the message appeared only twice and then
windows
continued to load.
Just now, it went on for pages and pages on this message and I was
just
about to give up on it when lo and behold it finished and asked me
to
hit
any key to continue.
I had this happen some months back, but dont remember the remedy.
I
think
it was suggested that I should delete some archive/backup files,
after
checking a few other things.